I have been a customer at this shop for more than 5 years. Overall, the work quality has been pretty good. The atmosphere is in the shop is calm and it fairly clean. However, when it comes to payment discrepancies all hell breaks loose. I spend on average about 60-70 dollars about every 3-4 weeks (that should account for something) over the course of 5 plus years. Most recently, I went in to get a pedicure and a no chip fill in. The lady who did my pedicure showed me the prices and I picked the $25 with sea salt scrub ($5) and removal of no chip from my feet ($5). This came out to be a total of $35 for the pedicure alone. The no chip fill-in was completed by another tech, ONE of my nails with gel flipped off (my natural nail was still in tack). She placed the gel on my nail (no nail extensions). I paid (debit) and tipped in cash and did not get a receipt (trusting the relationship). Later, I saw a notice from the bank that 85 dollars was withdrawn by Elite. I attempted to do the calculations, but it did not add up. I called Elite and asked how much was a no chip fill in and I was told 40 dollars. I went back to the nail shop to inquire about the charges. I had to wait 20 plus minutes until they located the tech via phone since she was not working that day. The manager was looking at video from that day. I asked how much is the nail service that I received and she said $40 or $43???? I asked which one is it 40 or 43 (no answer). The manager stated that because she shaved my nails down that was an additional 3 dollars and she repaired 3 nails (not true). So actually the price for the nails should have been 51 dollars??? I ask her so, now I owe you 1 dollar... I said do you want the dollar? She said no, no... My point to her was PRICES NEED TO BE POSTED AND IF SOMEONE IS PROVIDING A SERVICE THAT IS NOT INCLUDED THEY SHOULD NOTIFIED AT THE TIME OF THE SERVICE. I will not return, it wasn't really about the money for their greed. read more

I will never go back! The pedicure foot was missing the padding for my heals, the nail tech chatter loudly with other techs, I had to ask her to trim my toe nails so that they were the same length on both feet. The nail station was also lacking padding for my wrists. When I complained I was told that customers break them! Even though this place is a block from my home, I will never go back there. I wish I could add zero stars. read more

Service is very good I love they work Ray is the best omg he have magical hands I strongly recommend read more

Elite Nails - Ray using his magical hands he is the best in Chicago - Nail Salons Near Me - Chicago, Illinois

I had her put a full set on with almond shape. Not once did she take my nails to compare they are even on both hands. Every single one of my nails is shaped horribly different. My thumb looks like it's already a week grown out and it's only been 24 hours! I ask her if she can even out the pointer finger and she "attempted" to file it for 5 seconds before telling me to go wash my hands. I don't know why I even gave them another chance. Terrible service each time. $58 and I left with crooked nails. read more

Elite Nails - I got this done literally 24 hours ago and looks grown out. - Nail Salons Near Me - Chicago, Illinois

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In the time of Covid 19. They are taking customers with appointments. The place keeps a plastic lining between the customer and the nails technician. Someone santizes the area after you leave. The girl who is in charge is great and she is very accommodating. I highly recommend this place. read more

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I gave this nail shop a1 because there's no option for 1/2. We have been getting our nails done for years. This was the worst experience we ever had. No personality, rushed and rude. We walked in and the guy by the counter asked Glenda if she wanted no chip. She replied no, the told he ok go wash your hands. Then the guy who was giving her her pedicure was rude and rushed. He asked if she wanted a color and she said no, clear. When he finished he told her to put on her shoes and never gave her her clear coat. Then told her to go to the table for her manicure. He rushed her, then got up and walked away. My technician while doing my pedicure seemed bored, she kept watching the timer while massaging my legs. Then the manicure there was no hand massage for either of us. Like I said this was our worst experience EVER!!!!! read more

Elite Nails - Exterior - Nail Salons Near Me - Chicago, Illinois

Jennifer is the best! I love everyone there I've been going for 4 years now. awesome job and my nails stay! read more

Elite Nails - Nail Salons Near Me - Chicago, Illinois

First timer ...I like to go to nail salons to relax, to feel special... They do not take appointments walk-ins only. The salon opens at 10 am I came on Friday morning early, the first customer. I arrived around 915 - 9:20 asked for a gel fill-in and a pedicure. I have a gel overlay on my own nails. My regular salon is moving. Pros Greetings Large facility Lots of parking available Diverse clientele Cons *I like a business that wants your business... happy to have a new customer or that you thought to come back or by. this is definitely not that place *No posted signs regarding prices. I was originally told a gel fill in was $35.00 Later told I would have to pay for removal of current gel overlay because they didn't use my previous product. The price would now be $50. *Very Worn hand rests *One very used nail brush to wash hands. I passed. *Want you to pay tip in cash. *There are signs posted that says, calm down, and speak softly. However, the technicians are very loud speaking on the phone or to each other and across the room... *No thank you when leaving facility. *End result - mediocre at best. Overall, I would not go back and I did tip 20% or more to each technician. read more

This place is very dirty. There's a layer of dust on every surface. The stations didn't seem very well sanitized, even during the pandemic. The gentleman working the front desk (possibly the owner) has a bad attitude. I imagine this has more to do with having dealt with uncooperative customers in the past. Either way, walking into this place is not the relaxing and 'feel-good' experience that one would expect from a nail salon. read more

Elite Nails - Dusty surfaces. - Nail Salons Near Me - Chicago, Illinois

Aileen is such a great nail tech. I highly reccommend her; She takes her time to make sure that the style or color you want is given. She does not rush like any others. The customer service is good. read more

I've been going here since I moved to Elmwood park which has been bout 3 years now. I got to say this is one of the best nail salons I've been to. You show them a picture and it's almost identical, which is very hard for some salons. I go every 2 weeks. I'm going back in today and all my nails are still on, I've went to other salons in the past and they definitely don't last as long as these. I'm going to post a pic of how it looks after 2 weeks and wheI think they do an incredible job no matter who does it in the salon! read more

Elite Nails - Nail Salons Near Me - Chicago, Illinois

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This is my 3rd time coming to this salon and more than likely my last. I usually come here when I'm in town because it's nearest to my parents home but each time I'm not 100% satisfied with the results. My nails have been done for 5 day's now and it looks like I need a fill. In addition to that the "Gel Polish" has changed colors... I do nails professionally so I know the brand of polish they used isn't the best quality. My mom also came and got an American tip, but when she asked the nail tech if she could apply the pink acrylic over the nail bed ( like she is supposed to) she responded that her nail bed is already pink so it's not necessary. They seem to cut a lot of corners when it comes to their work so if you're someone that cares a lot about your nails looking as near perfect as possible, then this isn't be place for you. On a positive note, the salon is very clean. read more

Elite Nails - Nail Salons Near Me - Chicago, Illinois

Friday, October 21, 2022 @ approximately 12:45pm. I visited Elite Nails, for manicure and pedicure. While the nail tech was working on my right foot, she nicked my big toe, causing it to bleed. She immediately got some liquid styptic and tissue to treat the area. I asked the manager (name unknown) to file an incident report and she went off in her language. Whatever, she said, every nail tech looked directly at me, so I can only imagine what she said. I understand accidents happens, but how it was handled by the manager was very unprofessional. She made me feel as if I did something wrong. I control where I spend my dollars and I will no longer visit this establishment. I have been going to this establishment for years and hate it had to end this way. Joyce Williams read more

The people that work here are very rude. They have no customer service skills. They talk to the customers horribly and the "manager" is the worst of them all. No wonder all the good workers keep leaving. Seems like a very toxic environment and I won't be going back. In order to run a business you need to be professional and polite. They are neither. read more

Awful customer service! I went to the salon two nights in a row one hour prior to closing when there was no wait and was denied service. The second night I even called while I was in the parking lot and they told me they had no room to take me yet there was availability from peering through the windows. NEVER going back. Wish I could select zero stars read more

I don't understand how this place has gotten such terrible reviews. I come here whenever I'm in the area, and I've been here so much that they recognize me now lol. I never see a specific person when I'm here, but each time, I'm happy with my gel pedicure. The only thing I hate is that they use the drill to remove my old no chip pedicure & if done too often, will result in your nails breaking, so I switch it up at and ask for a soak off. read more

Patchy application of the nail polish plus the kiss decal was placed upside down. It will do if it's not examined closely but for 45$ I expect not to have tiny bubbles across the decals and tiny bumps. It's works for manicures on regular nails but not a place for acrylics. read more

Elite Nails - Bumps in the nail polish and upside down decal. - Nail Salons Near Me - Chicago, Illinois

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I'm not sure if there's new management or what's going here but my experience with them this week was bad. I've come here before and have always been very happy with the service. The girl doing my nails was very distracted. She was in charge of greeting clients, answering phones, and assigning clients to nail technicians while also doing nails. She was visibly overwhelmed. She seemed like she was arguing with her coworkers as well. I'm not completely sure because I don't speak the language. Nonetheless, she did not do what I asked as far as the design on my nails (my 5 year old could have done a better job), I have a nail that's very crooked, and the acrylic nails are the wrong size. My nail underneath can be seen from the side. I'm upset that I paid almost $60 for something I not satisfied with. read more

Elite Nails - Crooked nail - Nail Salons Near Me - Chicago, Illinois

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I was totally grossed out... young Asian male technician picking intensely his nose. I was getting my nails done and it was late. So most of the staff was getting done or just waiting around. He was sitting directly in front of me on the pedicure chairs, picking away. I mentioned it to the young lady working on me. She said something out loud in her native language. But then seem to ignore me. I won't be back read more

I will never go back to this place again. I went for a pedicure and manicure for my Birthday....She did not scrub or scrape my feet. She rushed through the whole thing leaving some of my nail unpolished I had to tell her to go back and fix it. My manicure was also rushed the package I picked a massage was included she got all the way to the end and I was like where is my massage , she said they are not doing it because of Covid, except that is what I paid for! I should of been told before it started, then to top it off she told me to move 30 seconds after she was done so she could put another customer in the seat, I had to grab all my stuff causing my nail to chip, then she had the nerve to look at me crazy.... when I was finished I complained to the front and she told me "ugh she took an hour" she wasn't even paying attention to my complaint and when I told her I was taking my business somewhere else she said good you go somewhere else.....Never again!!!!! Sincerely- My girlfriend is pissed read more

Nice clean place but be warned, they do treat their credit card customers different then their CASH customers. CASH customers get a free punch on a card towards a discount service later after so many visits. Also they prefer CASH tips! Another warning some of their polishes they charge $3 extra for per hands or feet; so it cost me $6 extra for a regular pedi n mani because I went with a metallic color. Nice service but could have felt more special if i had the same perks as a cash customer. All customers should feel special not just cash ones especially if they want the business and referrals to keep coming. I did take advantage and text ELITE to 64600 for $5 off if and when I go back. read more

Been looking for a new nail place, and not gonna lie I got pulled in because of the flyer in the mail. 20% off of the total because of the grand opening....yes win! Good until 2nd week of June so hurry! Just by looking at the place you can tell they put thought into the flow and decor, even the restrooms are nicely decorated. I went in on a Tuesday night. 6 nail techs and it looked like maybe 20 people either waiting or getting something done already. So its pretty busy for them considering it was only a week day. What i noticed about this place, the owners were smart enough to hide all the wires of their electric filing tools. Unlike you see at most older shops they are freely hanging in front of you. Its about simplicity, i just like the fact that it doesnt look cluttered. I did like how my nails came out (check out the pictures) what i was confused about was, my cuticles not getting some kind of moisturizing treatment. Basically my nails got filed, over lay/filled (gel) , then color. I'm only mentioning this because i could've sworn that when you get manicures, they do a little rub down on your hands or at least make sure your fingers are moisturized like when you get a pedicure. I got a pedicure after my manicure was done, no complaints there! Lotion and massage on my legs and feet, plus the massaging chair, all great. This was a different nail tech, basically she didn't hurt my toes which is always a good thing! All in all i paid about $48 which i consider to be a really great deal for everything i asked for: manicure with overlay, with a non-chip color & design. Plus the pedicure. The ladies were good at letting me know the price changes anytime i wanted to add anything else on. Also unlike most places.....this spot has a lot of available parking! read more

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LOVE this place! Very clean & everyone is so nice. I really appreciate the relaxed atmosphere. My fav is Nicole, but really everyone does good work! Thank you Elite Nails for making my nails beautiful! Migdalia~~~~ read more

I go there often. I enjoy there timed massages and relatively good job at affordable prices. However I recently got a pedicure that was a horrible experience. I wanted square toes but hen she showed me that my big toe cracked. I said "oh man I guess round it will be" I leaned back and let her do her job. At the end here are all the things that led to a bad review. She didn't touch my cuticles, her massage was barely a touch, and at the end my big toe looked like a can opener. She said it chipped. I thought well can't you file it round. But being the introvert I am I just left even gave her the usual tip. Her name was Cynthia and cannot be trusted to do a great job. So upset. I do look forward to a good pedicure each month. read more

Elite Nails - I cannot get a good angle but if you need a bottle opener I got you! - Nail Salons Near Me - Chicago, Illinois

This place is RACIST AND RUDE! I'd been going here off and on for a few years with my daughters and my mother. I had a regular nail nail tech that I preferred, she was excellent... Yen. I went in and got a different woman that told me there was a $5 dollar fee to remove my nail polish... I had NEVER paid a removal fee before. I asked to see the policy. A younger woman, claiming to be the manager came over yelling at me showed me a policy that read, $10 removal fee if not receiving service... but I was receiving service so I was confused. So instead of explaining it to me... she just kept screaming, "IF YOU CAN'T AFFORD IT YOU GET OUT OF MY STORE!" I was embarrassed and humiliated. Another woman tried to explain... wanting to the rude person to go away I pretended to be okay... but I was not, I felt offended and disrespected. I tipped the tech $5 as she had removed paint from 2 toes... and I exited the store without service. I will never return. It was never about the $5... it was about them making up prices as they go and charging some patrons more than others. It was about not feeling valued and respected as a returning customer, it was about not being treated the way I've seen them treat white customers in the very same establishment... it was racist and unkind. read more

Regret going to this nail salon. Such a waste of money! I went yesterday and it was 7pm when I got there, they close at 7:30. I had called and asked if they would take a no chip manicure and pedicure and they stated yes. Once I got there the receptionist said it will be a wait, but we will take you. Waited 40 minutes until they got me started after sitting in the pedicure chair for about 15 minutes unattended. They finally start and start looking rushed. One person does my toes (which look HORRIBLE) and another person starts working on my hands. I thought the person doing my hands would sit me in a chair to polish my nails but NO!! SHE DOES MY NAILS IN THE PEDICURE CHAIR, VERY RUSHED UNDER NO LIGHT!! I i would have done a better job at home. Wish they would of been honest and told me to come back next day instead of having me waiting. The salon is nice and clean, but DO NOT RECOMMEND THE SERVICE! First and last time there, waste of my money. read more

Elite Nails - Horrible no chip manicure - Nail Salons Near Me - Chicago, Illinois

I was just there about 1/2 hour ago, I have been going there for years but today I said I wanted a Gel polish and they said no chip and I responded I did not want a no chip because the last 2 times I had one there it chipped off in a few days it was then when of the girls who works there and was standing behind the counter, said, and I quote, "you never had no chip" calling mea liar. I said after today I would not be coming back and the young man who works the front desk, told me to go find some place else to get my nails done. The young man said I know you, you come here all the time, and then to be treated like that is really unacceptable. I will not ever go back there and I'm telling my friends who I recommended Elite to not to go there any more. read more

Horrible nail salon. Would never recommend Elite Nails to anyone. The past two times I've been to this salon I have returned later the same day due to the poor quality of work. The first time I received dip powder and it dried like sand paper on my nails. Decided to get a full set my next visit and the no chip nail polish dried splotchy and has several clear streaks in it. Also, while I was there one of the workers went out to smoke a cigarette and then came back in and did not wash his hands. He then proceeded to sit in a pedicure chair and pick his nose DEEP. Overall, this place is horrible and I will not be returning. read more

Do not come here. You are better off going to any other nail salon. Anything you request them to do for your nails they come up with an excuse not to do it or suggest a way that you aren't satisfied with! Unbelievable, I am paying MY money here! For ex. You ask for long nails.. they tell you no I do short nails for you and you tell them again I prefer longer nails.. you will be ignored they will shorten your nails down anyways! OR try to tell you it's a charge of $3 to KEEP YOUR NAILS LONG! are you kidding? It's more work to cut them down!! They leave you unhappy with sloppy work but have no problem charging you extra for petty little things! Beware! read more

I moved into the area so I want to find a salon that was close and easily accessible. There are many around me. I've tried one and it didn't go so well. I finally decided to Go here (despite some of the recent bad reviews). My first experience was great. The manicurist did not rush, paid attention to detail and was very polite. I'll be going back. read more

PLEASE READ! This nail shop and it's workers are rude, unprofessional and super aloof. Its unfortunate and sad that we still live in a day and age where racism exist and is blatantly displayed. This I what I experienced. If you're Caucasian you're catered to and treated like royalty. From the amount of time they spend with you on your service to friendliness. The Caucasian customer is allowed to select whichever nail stylist they want however if your any other ethnicity you're considered being troublesome or difficult if you want a particular nail stylist. The paying customer should be allowed (like the Caucasian customer) to select the nail stylist that does their nails to their liking... At least that's what you'd expect- NOT HERE! It's plenty of nail salons ( literally across the street) that you can go to within 1mile radius. I DO NOT recommend going to this horrible salon. read more

I absolutely LOVE this place. I don't think I'll ever switch. I began going here about a year ago when someone recommended it since it was closer to where I lived. I always get a no chip mani and pedi and they always do a great job. They're so friendly and so accommodating to your needs/preferences. I loved it so much that I was coming every 2-3 weeks. They offer various services: nails, wax, massage, lash extensions, etc. When getting a pedicure, they usually massage (and i mean a real massage) your foot and calves for 10 minutes. Unless you get a scrub then they do it for even longer. It's the best treat after a long day. 10/10 recommend. read more

Decided to visit This location because pedicures were reasonably priced. I called before coming in and he told me $22 for a pedicure but he told me $23 when it was time to pay. Let me start off by saying, Upon arrival to this nail shop, the tall man at the desk was very rude. He was not inviting or welcoming to the business. I experienced nothing but poor customer service and bad attitude. Before getting my pedicure I noticed dead skin floating in the water, when I brought it to their attention they got a attitude. I should of walked out the door at that moment but unfortunately I didn't. When the shorter little man did my pedicure he rushed through it and he did not use the callus removing tool, he barely scrubbed my feet, and he didn't dry my feet off before he started to paint my toes. I almost told him some unkind words but instead I decided to write this review and NEVER EVER RETURN TO THIS SORRY BLEEPING SHOP! P.S it's also not that clean , the chairs are dinghy! read more

Loved my nails waited a while for my pedicure but overall I enjoyed everything and the outcome. The foot massage was very nice and the place seems clean. read more

Elite Nails - Nail Salons Near Me - Chicago, Illinois

got a mani and pedi. toes look great!! my feet feel soft aswell. she took her time and was through with the process - not rushed but they weren't busy at the time. my nails look ok considering they were cheap~ 12$. would recommend this place mostly for the price and kind employees. read more

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I came to this place months ago because they do SNS. The owner did it and it was good. Not as great as my other place on the north side but good for the price and better than the other place on Chicago ave. Stopped in a week after for a pedicure and that sucked big time. Yesterday I stopped in for SNS again. This was by far the worst experience I've had with them. I told them I didn't like it and it was sloppy work. They blamed it on the color I chose. I've been getting the same color over 2yrs now. Are you kidding me? The owner was really rude and disregarding everything I said was wrong and blamed me. Anyways I won't say all that happened to me there but will say I made my appointment with my place on the north side so they can take this garbage off my hands. read more

Don't go there dirty place got a huge foot infection from a pedicure showed up there with the lawyer and the owners wanted to call the police on me very disappointed in the way this place treated me but I'm still in the process of filing a huge lawsuit read more

Elite Nails - From there dirty pedi - Nail Salons Near Me - Chicago, Illinois

My skin around nail was drill a few times on a few fingers it made me bleed. Each nail has a different shape. Ever since the new owners took over this place became bad. All the original staff left the nail salon. The new staff it's always rushing and not paying attention to what they are doing. This was not my first time getting my skin drilled on. at first I thought it was the nail tech so I asked for a different one and it happened again. Not to mention the first person who drilled my skin gave me a fungus on the fingers that were drill on. I will give a negative 10 rating but it's not an option. If anybody knows where the previous staff went let me know my favorite girl there was Sisi she knew what she was doing and loved her work. read more

Elite Nails - Skin bleeding - Nail Salons Near Me - Chicago, Illinois

this place once was great!!! they dont deserve one star! CS was horrible, plastic curtains were dirty, bowl or chair were not clean! Like I said they once was great! read more

Althpugh it was a little pricey, I went to get my nails done today and they look great. My technician was a young woman who did a great job read more

Elite Nails - Nail Salons Near Me - Chicago, Illinois