No matter what you do to leave the place in great condition Paragon will make sure they take as…read moremuch money as the y can from your deposit! Forget your deposit at all!!!

they kept half my deposit after 14 years of living in the house. I spent my own money for…read morelandscaping, new blinds, all new lightbulbs that all matched and spent an entire week detailing the house! it looked amazing but they brought in new appliances and new carpet and charged me to have house cleaners clean up behind their own repair people. I couldn't believe it! 14 years never late on rent, never any problems and they chose to make me pay for the mess they made! the dirt they shook out of the carpet, the paint they left in the kitchen sink,, and they sent me pictures of their mess. there's no talking to that lady. Mary was nice to me but the short haired lady was not telling the truth. I guess it doesn't pay to be a good tenant with this agency. very disappointing after so many years. I wish it could have been resolved but they were not willing.

Working with Tara and this business for property management of my house in Corvallis has been…read moreabsolutely abysmal. She is unbelievably unresponsive. The simplest request about my property, receiving statements and any paperwork can be unanswered. Documentation is incomplete and questionable if at all present. I hope she was communicative enough with the tenants, but I felt so neglected that I could no longer stand working with her and didn't want to risk my tenants (whoever they are) the same fate. I feel Tara is unprofessional with disgraceful business ethics. I would highly recommend anyone to stay away from working with her. Having her business still be present is shameful.

Vampire Rental Company! I rented through this business and…read morelet me tell you how unprofessional she is. She acts concerned and attempts to help people only intern she's helping herself to your money and only cares about herself. If you rent from WVR you have been warned. She needs your money for her own agenda and lacks communication skills to help her tenants. And, good luck going to her office. Her office location is a rental storage unit with no one there. She doesn't even have a location to speak to her. CALLING doesn't help either. She blows you off, but the acts like she cares. I'm saying all this so the reader doesn't fall victim to her traps as a business owner.

I have rented a three bedroom home from Longstreet Property Management going on three years. I…read morethought I would share some experiences here: Maintenance request are fulfilled timely. The heat pump went out during winter and they could not get it fixed right away so they brought out oil based heaters and got the heat pump replaced the following week which is impressive given it was the heart of winter. There was one issue with the toilet where the maintenance person came to fix it but didn't so I bought the parts and fixed it. They reimbursed me promptly for the parts. Yard care is provided with our lease and those people come religiously to take care of the yard like they come rain or shine. Preventative care - air filters, smoke detectors, etc. are cyclic and they provide ample time to work with us on entering the residence. Minor annoyance - annual inspection where they come in and film the rental. The good news is if they find anything broken they take care of it. We had a door seal that was iffy but they swapped it out anyways. Only grip is the rent will go up year after year. Irregardless of the housing market in the area. Like in our area 3bd 2ba go for 2,490.00 with more amenities. For reference: Our first year rent was $2,395.00; Second year $2,450.00; and, Third year $2,525.00. Is the $130 a month big deal - meh, just be forewarned the rent will go up. As long as, renters are aware this isn't a long-term rental company you'll be fine. I'm sure the property owners like the added revenue and I'm not sure why stability of occupancy isn't high on the list. Maybe Corvallis has to many migrants so it doesn't matter - who knows! Would I recommend them to friends and family - Only if they needed to stay a year or two. We will probably move next year because of repeat increases.

I've had a really good experience with LongStreet as a remote owner. They have clear processes,…read morethey stick to them, and they actually do what they say they'll do. My manager is great on follow-through, it's been solid, so I feel like I can trust them to handle issues without me needing to be local. Their pricing feels fair for the level of service and peace of mind I'm getting, especially with them keeping the place well maintained and compliant.

We got absorbed into Corvallis Property Management probably 2 years into our stay at the townhomes…read morewe lived in for school. At first we were unsure how it would go, but fortunately they have been the best property management company we have dealt with to date. Stephanie, the "landlord" is super accommodating and very helpful. While we were there the fridge went out. Within two days not only were we provided with a brand new fridge, but Stephanie brought coolers over for us to store our food in until the fridge was installed! We also were the recipients of a new dishwasher when our old one went kaput. Stephanie and Corvallis Property Management take amazing care of their tenants. Wish we could have lived there longer. Thank you!

Best property mgmt I've ever experienced. Flexible and trustworthy. Stephanie even delivered…read moreholiday gifts and filled in for landscaping crew when they couldn't make it out right away. Unprecedented tenant responsiveness; 9 times out of 10 Stephanie texts back within the hour. The best!

They screw people on housing kick them out. Put a judgment against you to make your credit…read more bad. 5 yr penity can't get housing. It started with neighbor letting her animals out to crap in front of my apartment I took a stand said not picking crap up. So I stand up for myself gave me the boot.

Customer Service Complaint…read more Today I visited your office to inquire about an available rental property. Unfortunately, the customer service I received from the receptionist, Dina, was very disappointing. From the moment I arrived, she was rude, dismissive, abrupt, and unprofessional. She did not make me feel welcome and showed very little interest in assisting me. At the end of our conversation, I respectfully told her that her attitude and the way she was treating customers were not appropriate for someone working in customer service. Her only response was, "Well, I'm sorry you feel that way," said in a dismissive and indifferent tone, without any genuine concern or attempt to address the situation. I believe the front desk staff represents the company, and every customer deserves to be treated with courtesy, respect, and professionalism. This experience left me with a very negative impression of your company. I hope this complaint is taken seriously and that appropriate steps are taken to improve the quality of customer service for future customers.

I'm surprised at the negative reviews. I haven't had any issues with management here. They respond…read morequickly to maintenance requests and the building is always clean.

GO HOMELESS BEFORE YOU LIVE HERE. The absolute worst staff I've ever met. Very nice at first and…read morethen find any way they can to fine you. They also changed our lease after we signed it. Never think about choosing this company they are not responsive to emails and talk in circles so they don't have to give the truth about their apartment rooms.

Windermere Willamette Valley Property Management is a great company to work for, because they work…read morehard to treat everyone fairly.

To give you an idea, it took them 3-4 months before I was able to sign the lease. All that time I…read morewas staying in the house. When the time came to sign the lease, it wasn't even official! There were names of people who no longer live in the house. So I'm not even sure if the lease I signed was official. I had to write my name on the rental agreement. I never got a copy of that agreement. During the duration of my stay not once was there a house inspection. At one point a rat infestation happened. My roommate brought it up to them. They basically shrugged off.. saying something like "well you know, it's the time of the year they (the rats) come out" What the actual fk?! So no, don't bother with this PM. They're called Advantage Property Management because they gonna take advantage of YOU!

WARNING... Unethical. Excessive move-out charges…read more Pinion kept a large portion of the security deposit upon move-out after a significant effort was made to clean and turn-in the property better than we received it. It is NOT the job of the renter to return the property to "move-in" condition. Normal 'wear and tear' issues should be the responsibility of the owner / property manager. Renters should only be required to return the property in the condition that it was received. Pinion offered "furnishings" in the duplex I rented for my son and two other college roommates. He and his roommates had furniture so they didn't need anything from Pinion. What was left was a random dresser and bedside table (presumably from a complete bedroom set) that appeared to just be left from previous renters. Upon moving out, my son was charged $50 for the removal of the "furnishings" Pinion left for them. I suppose Pinion charged the previous renters for the left-over furniture - presumably to cover removal / disposal costs? (pretty good way for Pinion to make a little extra money from first-time-renter, college students) Additionally, Pinion charged $400 for "floor cleaning" fees in a ~2000 sqft property that contained no carpet and mostly laminated or vinyl floors. $400 for mopping that couldn't have required more than 2hrs of labor for one person. ($200/hr is lawyer / international airline pilot money. If that's the going rate for mopping services in Corvallis, I've got small business idea...) My son asked for explanation / clarification on the excessive cleaning charges and disputed the charge for the furniture Pinion left in the property from previous residents. Received an email reply from Pinion with some very strange close-up pictures with weird captions of "proof" of damage and/or insufficient cleaning, as well as the $400 receipt / invoice from the cleaning company (for mopping) and was told there was nothing more that could be done to return anymore security deposit. Pinion decided to refund the $50 for the left-over furniture. Admittedly, my son did say they missed doing a scrubbing of all the kitchen appliances and so they were charged $200 for that 'special' service. Doing the math, that's $600 for mopping and kitchen appliance cleaning. Maybe 3 hrs of work? After doing our own research we decided to pursue a complaint in Benton County small claims court. The choice to use court mediators was agreed upon to come up with an understanding / agreement that wouldn't required a judge. During mediation Paul Pinion was dismissive, patronizing, and intimidating - going so far as to threaten my son with 'large prevailing party and legal fees' if he was to pursue this beyond mediation into small claims court. (CIVICS NOTE FOR PAUL: small claims court does not allow lawyers, so you own your 'legal fees' Further, prevailing party fees are limited by Oregon law and awarded by the judge to offset reasonable costs - they are not punitive and so you shouldn't be threatening a renter with something beyond your authority) Paul also said that the floor cleaning charges were actually $600 (not matching the invoice he provided to my son upon move-out), but he thought that was excessive (you think?!?) and so he only charged $400. Suffice to say, mediation brought no solutions. I am a retired Marine Corps officer. My son is a Marine Corps officer candidate, and one of his roommates is an Army ROTC scholarship student. Both are OSU engineering majors and non-Oregon residents. I don't mentioned this to say they / we deserve a break or some special privilege. Suffice to say these young men know how to clean (vacuum, dust, sweep, mop, etc.). They are being brought up and trained to set examples and lead in harsh environments. We expect that they will be held accountable for the well-being of other human beings, equipment and property. If they said they spent 12 hours cleaning, then I believe them. Moving into small claims court, Judge Keri Smith rules in favor of Pinion. Paul's demeanor in court seemed smuggly confident. His management behavior is encouraged by the court, so I imagine he'll continue padding his profits with arbitrary and capricious charges. We won't be renting with Pinion again. If you do, good luck.

The only decent thing was a prompt email the next day from them…read more They have a strict number of "application spaces" that are first come first serve. They flat out refuse to accept anything beyond that, not even putting anyone into a waitlist. Even after asking if I could pay an additional fee to be placed on a waitlist it was a firm no. Think the red flag here was "first come first serve" If you're not willing to meet potential customers even half way, your not operating a very fair company.

They will take your entire deposit plus charge you extra when you move out and let you live in…read moreapartment with black mold stay far away from at home properties plus the staff is incredibly rude

As a present tenant, let me say that I do love the home I am in. I can see that good care is given…read moreto their properties in between leases. On the phone and in person, the staff is polite and helpful. However, they are completely understaffed and behind in their maintenance. I am sure maintaining hundreds of properties is no easy task. They, as a business, should additionally employ at least three more full-time maintenance crew members. To my knowledge, there is only one full-time person. While it has been my experience with him that he does good work, there is no reason why any task should take five months to complete. Renting in Corvallis is already extremely difficult. In my experience, many Corvallis rental companies are proud slum-lords, happy to take the rent and give no services in return. At Home Properties, unfortunately, has shown me that they are in this group. The rusty water mentioned in other posts is a problem where I live as well. I realize older homes and buildings require large scale maintenance such as pipe replacement, electrical replacement, appliance replacement, mold prevention, window replacement and more. As a rental company they should be aware that this is what they signed up for. Rentals need to be taken care of, otherwise the units will no longer be suitable for renting out. It is my hope that At Home Properties should begin to care about the properties they own, and to make long-lasting improvements instead of quick and temporary fixes.