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    Elite Solar Advisors

    5.0 (1 review)
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    5 years ago

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    Sunrun Solar

    Sunrun Solar

    2.5
    (25 reviews)

    Can't wait to see our energy savings with our new system. James Nell was amazing through the entire…read moreexperience. Patient with our many questions. Professional instalation team with experienced technicians. If you are interested in clean energy savings, here are a few bits of info on the company who installed our system and the reason we choose chose Viviant. James was responsive, excellent communications from the entire team. Folks have given bad reviews without realizing that towns hold up install with permit issues. It is a delicate balancing act to orchestrate all of the teams needed to complete installs. James is the conductor, you are in good hands. These guys are top knotch installers who know their trade. No money out of our pockets AT ALL! All we do is kick back and enjoy the savings. Locked in at a lower energy rate when we do use power from the grid. No increase in taxes and insurance. They pay for the taxes and insurance. 20 year worry free system. They maintain and repair the system for the next 20 years. (Even if your kid hits it with a football ) Easy standing practice established IF our roof ever needs repair or replacement. One time fee for them to move and store them. I'm not selling this. Just telling you about our experience if you are interested. This guy will walk you through at your pace. Thanks James! Looking forward to 20 years of savings!

    Was promised a system that would produce over 100 percent to cover my usage in the off season, to…read moreearn credits to gift and to compensate for the panels loosing efficiency. Was also sold on being able to add panels at any time . Reality after signing contract is sales rep is no longer there my system does not generate enough to cover off peak season and nothing to gift. Talked to customer service got absolutely no help from them. Was put in contact with sunruns senior expert Dalton Clarke. He informed me my system was designed to run at 88 percent . Leaving me 12 percent shy having to depend on the utility company. Asked if I could add more panels to bring me to 100 percent so like originally thought to not rely on utility company. Answer was no. I have clearly told Dalton several times what I was told from the sales rep and his answer was always the contract is valid , never acknowledging the fact I was misled . Taking no accountability at all for his employee. With my experience with sunrun and Dalton Clarke it's my opinion to steer clear of sunrun!

    Sunrun

    Sunrun

    1.5
    (10 reviews)

    Aggressive Sales & Predatory Math I am writing this to warn…read moreother homeowners to look closely at the math before signing anything with Sunrun. My experience felt less like a green energy solution and more like a predatory financial trap. The Financial Reality Check: * My Actual Bill: My current electric bill is $107/month. * Sunrun's Quote: They wanted to charge me $209/month to start. * The Difference: They were asking me to pay nearly double my current costs for the "privilege" of having solar. The "Free Roof" Hook: The salesperson heavily pushed the idea that Sunrun would replace my roof. However, this is a major red flag. By bundling the roof into a 25-year lease, you aren't getting it for free - you are paying for it through that inflated monthly bill. Over the life of the contract, you end up paying significantly more for that roof than if you had hired a contractor directly. Aggressive Sales Tactics: * Hidden Contracts: I thought I was providing information for a quote, but I was signing what turned out to be a formal lease agreement with unfavorable terms (that I canceled). * The "Ghosted" Revision: I have a brand-new 200-amp electrical panel, which makes my home a "plug-and-play" install. When I pointed this out and demanded a 0% annual escalator (instead of their 3% compounding increase), the rep promised revised numbers in writing. He never sent them. * Lack of Disclosure: In two hours of "chatting," there was zero mention of panel degradation (panels producing less power as they age) or a clear breakdown of roof costs vs. solar costs. Summary: Sunrun seems to prey on people. Never sign on the spot.

    After kicking sunrun off my property twice for their crappy attitude and scummy sale tactics they…read moredecide it's perfectly acceptable to look up building permits and text and call with ongoing spam.

    Sunrun

    Sunrun

    1.6
    (19 reviews)

    Run run run away from this scam of a company! Solar was installed 3 years ago and never worked…read moreproperly. Their "computers tell them it is running perfect" it doesn't! We had to call in and tell them it was not working it's ridiculous that we have a $500 electric bill plus the solar payment each month! Believe me they hound you every month for their payment ( which we have never missed or been late on). We have a performance guarantee in our contract and now that they have to compensate it is a constant run around. The answer when I call is always " you have a new case manager and they will call you in 24-48 hours" BS they never call. I have called every week for 4 months after we discovered our panels were not producing with no resolve. Next move lawyer and removal of panels. Done playing with this scam of a company. SUNRUN SUCKS!!!

    As I said 10 years ago with the predecessor vivint solar, don't do it. When sun run took over a few…read moreyears ago things ( customer service ) improved . But now , it's gone back to the same song and dance only worse. My solar system hasn't worked since March . I missed the whole summer of savings ( about 2/3s typically) and credits back to national grid. Today , I actually got a phone call that said that they wanted to come out sept 15th. . Really? It hasn't worked for 5 months and you want to come out on the 15th? Of sept? ‍. The upside is it's only another 10 years till their contract is up

    Solaris Renewables

    Solaris Renewables

    3.7
    (33 reviews)

    I went with RevoluSun primarily due to their consistently high ratings on review sites and the BBB…read more They were not the lowest price. However, the lowest price vendor had aweful ratings and very poor BBB reviews. I'm happy with RevoluSun's price. I had a Zoom sales meeting in late February and the panel was turned on in July. A large reason for the five-month delay was town and power company inspections. I was told these delays are expected ahead of time, so no surprise. The steps involved included getting aerial surveillance, plans for the job, checking roof stability, electricians, and as mentioned before inspections, inspections, inspections, and more inspections. The actual installation was done in two mornings, clean and without any issues. I only have the highest regard for the RevoluSun people involved. Pros: Work was done without any problems. My first electrical bill was $5, the next two were around $20. Not $250. I believe them when they said the panels should be paid off in 6 years. I believe my total cost (after tax rebates) will be about $10,000. Cons: I reviewed the contract very carefully and found a number of flaws (e.g., missing guarantee for the panels' life, some damage exclusions made no sense). I'm no lawyer, but it pays to read the 'fine' print. They approved my revisions. The final visit and review of the app was originally scheduled as a Zoom meeting. There were enough details (e.g., what the 3 indoor and 2 outdoor switches do - and what I need to do in an emergency, the app showing electrical savings, review of the power company's 3 most recent bills) that I strongly suggest it be a person-to-person meeting. The project manager sent four emails trying to get it to be a Zoom meeting. I was able to get a vice president to explain the system. A very, very good 1-to-1 meeting.

    If you're looking at a solar install, look no further! Paolo Ricci, Project Developer was my go-to…read moreguy and he was great from beginning to end. From the start he came with detailed information, a very well thought out proposal and clear pricing. All that, and he didn't have the typically pushy approach. I think they know that the work they put into the proposal does the heavy lifting. If you're looking for pros to take care of your advanced installation, this is the team. I had them install a SPAN smart panel and two SolarEdge batteries in my system and everything runs great! The team was responsive and communicative throughout the entire process, and always quick to chase down any answers to my very specific questions. They handled all the incentive and connected solutions paperwork and I'm confident they'll continue to support their product into the future. 10/10 would recommend.

    Elite Solar Advisors - solarinstallation - Updated August 2026

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