I called Coakley plumbing looking to get a quote on the installation of a new hot water heater…read more They came out the same day to take a look at the job. He quoted me a number which seemed reasonable. After calling several other companies and learning that it would take well over a week to get out, and they charged fees just to come take a look it made my decision easy. Jim and his crew were there within a week to get the job done. The installation took about an hour - hour and a half. It was an easy, very painless process. Jim and his crew were friendly, knowledgeable and kept me informed throughout the process. I had Jim take a look at a couple other small projects around the house which he accepted. Which leads me to today. I called Jim at about 8:45 with a problem regarding one of the small projects he looked at. He was at my house in 25 minutes and immediately to work. Jim and crew seem to genuinely care. They are honest, charged me exactly what he quoted me. They were prompt, and the work is excellent. I will be calling Coakley Plumbing for every plumbing and heating job that comes up for as long as I'm in the Medway area. You should too.

Excellent plumber! This was our first time calling Coakley and they were fast, reasonably priced,…read moreand responsive. So the reviews were spot on here. He fixed two clogged drains and replaced a disposal super fast and without any mess. We're very happy everything is working now and we can enjoy the holiday season! Thank you for great customer service and quality work. Highly recommend.

Finding a thoughtful, analytical, and problem-solving tradesperson is like finding a diamond in the…read morerough--especially when you own a historic three-family property in West Roxbury with older plumbing featuring a mix of copper and galvanized pipes. Rich recently spent several hours working on our condo association property, replacing an old, problematic hose faucet and spindle connected to aging galvanized pipe with heavy mineral buildup behind our fieldstone and wooden trim. While it was nothing he hadn't seen before, his approach was exceptional. After giving the aging setup its initial glance, he shifted straight into modernizing the assembly with flex PVC and beautiful brass and copper fittings. His thoughtfulness, meticulousness, and positive demeanor shone through every step of the process as he used his critical thinking skills to finish the job with absolute precision. Beyond his top-tier quality and craftsmanship, his pricing is fair and honest, delivering incredible value for the level of expertise he brings. Because he is in high demand, you do have to be patient and wait your turn--and he occasionally prioritizes urgent emergencies, a policy you are always deeply grateful for if you happen to be the one in need. However, when you give him the time to do the job, he will always follow through, get you back up and running, and leave you with work that lasts. Because of his outstanding quality, fair value, and thoroughness with our older infrastructure, I completely trust Rich to handle any plumbing job on our property. Highly recommended!

Great experience with Rich. He was very professional and did great work. We would use him again.read more

Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

Chris solved our issue in just a couple hours and gave us good advice on future maintenance. If we…read morehave another plumbing issue, I will definitely call Chris again!

I had Chris come install new kitchen appliances, a washer and dryer, and a few toilets after moving…read moreinto our new metro West home. I couldn't recommend him more. Did an excellent job and very responsive. Will definitely use him again for plumbing needs.

Scott Burrough Plumbing are the best.....many jobs I've had done this…read moreyear.....honest.......pleasant.....and I'm more than just satisfied....I'm thrilled

I would give zero stars if I could. The lack of communication from Scott and the rest of his team…read moreis quite unreal. Scott was hired to connect my pool heater this spring. He did not respond to several messages about scheduling and showed up over a month after my first request without communicating to me at all. On top of that, one of his colleagues promised to be here to fix a drain for us, and instead of communicating with us that he could no longer do the job, he just didn't show up. I will not be using this company again, and I would urge others to look elsewhere for their plumbing needs.

David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

I reached out with a simple question about a faucet, and the call was abruptly disconnected on me…read more The way I was treated was disrespectful and unprofessional. I would not recommend their service.

Scott was prompt, professional, and very quality focused on his install of my replacement water…read moreheater. I called him at 6pm when I realized that my old water tank had let go and he was able to give me a quote and scheduled the work for the next day. By 2pm the next day I had hot water again! Good price too! Will be using his services in the future for sure. I could not recommend his services enough! Thanks Scott!

Charlie, was amazing. I called him on Monday and he came on Tuesday exactly when he said he would…read more He and his apprentice fixed my faucet (which I tried to install myself and totally messed up) and the price was more than reasonable. He is definitely my new go to plumber.

awesome jib very…read morepersonable very skilled provided same day service on a sunday thanks

They saved the day!…read more We had a new dishwasher installed by a local appliance company and when the installers left we were worse off than before they installed the new dishwasher. The appliance company left us with an actively leaking water line and a broken discharge line into our sink. I called Rodenhiser the next morning at 7:30 and was greeted by a great lady. Rodenhiser had someone at our house within 3 hrs. They explained the issues and cost, we agreed, and they fixed everything. All set by 1:00 in the afternoon. We have used these folks 2 other times - all very good experiences. Not the low cost provider but totally worth it!

Operator sounded drunk..overly friendly long winded chats about how she was almost "a neighbor" to…read moreus in Natick. Total windbag, used soft pressure tactics to make us feel we'd not get service for many days if we didn't let tech come over in a 8 hr window same day I called! Plumbers were parasitic for finding more "faults" in basic copper plumbing leak in basement...complete b.s pricing, like $500 to change $75 outdoor hose faucet/a 'half day job' to supposedly repair a shower strainer "oh, it connects to the iron main drain. Thing is, it wasn't even leaking. Their printout for other things is basically colored pictures and big prices. I've seen this rap from other "home service providers" who come in and scare old people to death with $400 wall outlet changeovers...but if you protest, then they come down (a bit, since they're still taking you to cleaners). I thought Rod was a credible outfit (years ago, they serviced a disposal install w.o too much $$$, perhaps b/c they were the poor souls who were subcontracted by Lowes where we bought it). I yak-ed before Yelping, vm/email about how absurd their knee jerk techniques were to get insane money..yes, plumbers can get more than doctors...but add up what this plumbing gravy train probably gets by feeling up their youngish field crew..its only a matter of time before screwball operations like this start serving mcdonalds and opening churches...conglomeration is the greed that pastes home service corruption, and its heading your way...BEWARE/avoid!

Quick response. Friendly. Good work. Reasonable fees for a great job. I would recommend him without…read morereservations

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!