I got a flat on the highway while working out of town. Chose this business at random and so glad I…read moredid. They were so friendly, prompt, gave estimate over the phone. Very kind, safe staff. Would highly recommend and use again without hesitation.

Joshua was fast, courteous and friendly. He went above and beyond and also looked at my tire to see…read morewhat I can expect from the repair shop.

Had a really great experience with Terry in a time of need last week. Lost a steering tie rod over…read morein Three Forks, and he came over picked up the Ford Excurison and towed it back to Four Corner's for repair. He was very pleasant to deal with. I'll def be using him in the future should I need a tow. I believe he is the owner of the company. I think he was there within an hour of my call to him.

Prompt and courteous. Got me back on the road in no time. I would call again if I'm stuck by the…read moreside of the road.

always has been a great help for my vehicles, honest, and does the job right. I would recommend him…read moreto anyon.

From the owner: Light duty vehicle towing company that specializes in Accident Towing, but also performs Break-Down…read moreTowing, Lockouts, Jump Starts, and Vehicle Recovery Services.

Fast and affordable service Friendly and helpful…read morePromised a time and arrived on time Would use service again in the future

This company and the owner Scott are incredible people and our family can't thank Scott enough for…read morehelping our daughter in a difficult time. He provided her with transportation to her car broken down on the side of the road, got her car started, let her know what the problem was and gave her a repair shop which she followed up with that resolved the issue. When your a parent who worries about your daughters well being who has broken down it's a comfort knowing there are still plenty of good people in places like Bozeman Montana that go above and beyond to help. Gary Dunn

Thanks to the snow, I slid off the road on the edge of town. I called Black Stack at the…read morerecommendation of a person that stopped to check on me. The lady that answered the phone was friendly and understanding. She checked with her drivers and said one would be out to pull me out in about 30 minutes. The driver was friendly despite being very busy. He took great care in moving my car after explaining to me what his plan was. I'd definitely recommend Black Stack to anyone need road side help.

I have used their services twice and they gave an immediate response and have the best customer…read moreservice at a very economical rate.

I have a 2010 Mercedes Sprinter Van that flat out Rocks! Recently the Mercedes warranty on the van…read moreexpired in perfect time so the power steering fluid leaking all over the place wouldn't be covered under warranty. Mercedes of Billing said the van needed a new power steering line and that would cost $550! I decided to balk at their fix and find someone (rare) in Bozeman that would work on these "unordinary" diesel vehicles. Bill at M & W repair said he would have a mechanic take a look and see what could be done. This place is OLD SCHOOL Montana.....Like before Bozeman became Bozangeles. Get it strait that you are not a "special flower" when you are there. They are there to fix your diesel rig, thats it! No Espresso while you wait. If you are nice, they will be nice. Within 20 minutes or so the mechanic (wish I could remember his name) came back to me and wanted to show me the problem. He brought me back to my rig through a mixture of Big Rigs, pickups, an ambulance and some old school welders, vises, hoses, mixed with state of the art diagnostic pods that looked like they belong in a surgical suite, pretty surreal. He got a me a creeper to lay on so we could look under the engine....Basically he showed me why he thought the brake line was not bad, by evidence that the leak was coming from above the press fitting at the top of the line. He explained the pressures of the various power steering lines and susceptibility of them leaking under engine power, and all he had to do was tighten them up. He recited from memory....got a 1/4 turn here, full turn there, 1/2 turn there. With the engine running, there were no leaking in the high pressure lines. This was a simple fix for sure, but M & W could have done what Mercedes of Billings wanted to do and charge $550 for a new line without trying to clean, troubleshoot, tighten bolts/clamps and explain their thoughts! Hats off M&W Repair!

UPDATE: If you can…read moretolerate moderate customer service and prices that range from moderate to high, this might be the shop for you. While not overly hospitable the mechanics working in the shop WILL SURELY fix your truck up. You might end up calling for updates as they in my case were not forthcoming on info, but again I do trust them to fix the issue. Be sure to communicate to them that you need to authorize any additional expense if your concerned with the costs at all. For the actual quality of repairs alone and for absolutely NO other reason I increased the rating by one star. --------------------------------------------------------------------------------------------------- I have used M&W now for a year (with two trucks) and I will share my experiences with you for that time period. Initial appointment was ok, these folks are not overtly friendly. Theres' a woman that answers/screens the calls and runs the front desk/payments. Then There's Bill who runs the service department toward the back. Again neither of which are particularly friendly, but not overtly rude either just seemingly indifferent. Over the course of the year they performed the following and more: oil changes, fuel filter changes, suspension repairs, electrical work, re-placed hubs and hub bearings, lube chassis, replaced alternators, inspected and serviced transfer cases, tranny servicing, install tranny coolers and lots more. But this is to give you an idea of how many times we used these folks for our vehicles. So over the course of these repairs I started to notice a few problems. For instance we had an alternator go out in one of our trucks, no problem. I keep a spare at home, so I just dropped in the spare (took me less than thirty minutes start to finish). I Hung onto the bad one as I figured rebuilding it may be cheaper than a new one. So I swing by M&W with the truck and the bad alt, asking them if they can either rebuild it or order a new one for me. They say no problem and come look into the truck, take part numbers, take the bad alt and say they'll give me a call. I instructed them to order a new alt if its cheaper than the rebuild. So several days later after having to call twice to follow up. They finally get back to us saying that it will only be $140.00 to buy a new alt and that's cheaper than a rebuild. So we give them the go ahead to order the new model and toss the bad alt. Plot thickens, when we arrive to pick up the truck/receive the bill. I notice the cost of the alt is not $140.00 its now $240.00 something!!! I ask Bill what happened, He says flatly that he did quote us $140.00 but realized it wasn't the correct alt. so went ahead and ordered the correct alt at over a 60% increase without even calling to let us know or ask if that's okay with us. So now at this point I could have had the bad alt rebuilt for less or ordered a correct replacement off the Internet for less money. Telling Bill all of this he didn't seem to care at all or even explain anything further as to why they operated like this. Just silence, no apology for the oversight, NOTHING. At this point a simple apology would have gone a long way. It would have instilled confidence in me and I wouldn't have ever mentioned it again or been upset. Accidents happen and we all forget something once in awhile right? To make matters worse they charged me an hour of labor to put in the alternator ($85.00)! I then asked why it took so long to replace, it's literally three bolts and three wires to get the alt replaced. This is a very simple job to complete and test the alt. Bill replied "oh well we had to disconnect the battery and test it once installed" as if that doubled the time. Needless to say I was quite disappointed. I have completed this repair before and it's absolutely not an hours job on this particular vehicle. It appeared to be that they couldn't care less when brought to their attention. The two issues listed above are very unsettling as at the same time they were completing additional repairs and upgrades. Like install mile marker premium hubs, tranny cooler, also some electrical work on lights, turn signal, etc. Now I'm very concerned that all/some of the parts and labor I just paid for were over priced and over quoted! I don't complete tons or projects on the truck and as such can't say if installing hubs takes as long as they say it does (for example). But I no longer trust them to quote me accurate parts or labor time anymore. All said they will absolutely repair whatever you take in to them I have no doubt. It's just how much you end up paying and how long you wait for it, because it might be significantly more expensive and you won't know until you get the bill!

Lino (Leno?) is so great! He picked us up very promptly, was kind, efficient, patient and funny!…read more This guy is a real treasure.

Our vehicle broke down with a blown transmission in Bozeman, Montana and we required a tow to the…read moreCanadian border through AAA. Mountain West Towing was the only company AAA was able to find available to take the tow, however it took 8 days from the day of the tow request for it to be completed (some of this delay can be attributed to AAA but the earliest Mountain West was planning to do the tow was 5 days after the request). The tow was 100 miles further than the 200 miles included with our membership and Mountain West Towing charged us $1245 for these 100 miles. Upon request Mountain West would not provide an itemized quote or explanation of the exorbitant cost of the tow. Over the phone we were told part of the cost was paying for a hotel room for the driver, which seeing as the total tow was 300 miles (approximately 4.5 hours) and therefore round trip the drive was only 9 hours we can't see why that would be necessary. The driver also verbally told us he was "heading home" after he dropped off the car. Seeing as Mountain West would not give us a breakdown of the cost, we will never know what we were charged for, but you can be the judge of if $12/mile is reasonable or predatory based on the fact they knew we were trapped with no other option.

horrible business that does not give a damn about legality or people. this place is KNOWN to tow…read morevehicles days ahead of schedule without notice, and charge highly unreasonable prices. this place is a scam business- will charge you extra for storing your illegally towed vehicle indoors as if you elected to do that. the owner and all employees should be embarrassed and ashamed to be part of this "business".

Awful humans. Towed a work vehicle from in front of my house for being snowed in the day after…read moreChristmas. Called them 3 times to see if they had my vehicle. Two times the lady said she'd call back if she did, never called back. Third time she said I owed 3500 for 24 days on there lot even though I called her a week after being towed. Ended up stealing the vehicle and 2k in tools from me. Garbage humans and if they think they are real Montana's they are beyond confused. Crooked criminal business. How or why bozeman uses them for towing is insane.