Where to start? We…read morechecked in late. We were exhausted. There were many issues with the rooms. No pressure in the shower. Bed sheet stains and human hairs in the bed. Bathroom tap kept dropping water and could be not closed properly. Woman at counter was nice to change room but however was surprised to know about hairs in bed. She got a bit impatient when the 2nd room and 3rd room had same issue. They smell bad. All three had same odour. Had to endure that all night. Finally asked for new bedsheet so that i can do the job. Bedsheet was old and i could see through the sheet at some places. I am aware that if i use blue light, it might be disgusting to sleep but i am not used to sleeping in strangers hairs in the bed. I know it is not her fault doing the bed, but still i had to listen to an explanation that the cleaning lady might lose hair in the bad. she mentioned afro American, which now makes me think that is a bit racist to point this out. Coffee is not hot and they do not really care to fill the coffee tank. Anyway, i do not recommend. Too much to deal with

We checked in for a 4-night stay. The hallways and elevator looked like they'd never been cleaned…read more The room had the smell of old mold. I asked to see a different room but it was the same. I called Orbitz who, in turn, contacted the hotel and was told we could stay one night and we'd be credited for the remaining three nights. Checked out the next morning but foolishly, did not ask for a final bill. BTW - the motel's "free breakfast" consisted of packages of instant oatmeal - but there were no bowls or insuated cups to accommodate - only thin water cups! After returning from the trip a week later, I checked my CC account to find we'd been charged the full amount. I contacted the hotel 2 times and the managers (one of which were named "Chandroy") were never available. The personnel lied to me and lied to Orbitz about the agreed upon refund because they are greedy, dishonest, and rude. I called Orbitz and after a long period of time and many email communications, they were able to refund part of my charges. Orbitz is the best. BTW - For the remaining three nights we booked "The Hillsboro powered by Sonder" which was a little more expensive but clean, lovely, and on the beach! Very nice. Please, please...for the sake of your health, safety, and sanity, do not consider staying at this motel from hell.

I didnt know what to expect with many mixed reviews, but I was totally blown away! Everything from…read morestart to finish was just lovely! Special shout out to CURTIS at the front desk who went above and beyond to make my birthday weekend special. It made me feel like a million bucks. I hope he gets this message. The valet guys are amazing, the housekeepers are very professional, and even the beach guy who helps with the chairs was so professional, informative, and helpful. Everything was clean and tidy even on a busy weekend and the free breakfast was yummy. They even had some cleaner options. Chairs are not easy to find so be prepared to wait on a busy weekend. One elevator went down and they had it working by the next day. Great! Oh and Ana at the front desk was also very kind and helpful! Feedback: the waffle station boasts high fructose corn syrup free (which is so cool) but then the spray for the waffle maker has poly 80 in it which is horrible. Id love to see something cleaner. There is a wet bar in the room but it doesn't come with plates or silverware. For the size room we had and with a family I thought this stuff would be there. When I called to have some delivered they told me to come to the front desk to pickup. Not a huge deal but a little annoying. Bar and restaurant prices are super expensive. Service was great though! Overall, we are already planning our next trip back. Thanks everyone!!!

I'm going to cut and paste the email I sent to the front desk manager, and no, I have not heard a…read morething from anyone. I had stayed here three years ago, it was nice, top of the line? No but definitely a good bang for the buck, it's easier for you to read then for me to write a whole review. Hi Stephanie, My name is Janine D. I stayed at your hotel for just two nights, I've been in Florida since last Tuesday the 3rd. I have stayed at your hotel before and wanted to let you know a few things that I ran into while I was there, if you could forward to the hotel manager I would truly appreciate it. When I got there from Fort Myers on Monday and went into ask if my room was ready there was a gentleman with dark hair that said it wasn't and housekeeping was aware of that and I would receive a call or text when it was ready, I never received either. I went back at 4:30, the same young dark haired gentleman was on the phone, he was trying to get in contact with a housekeeping supervisor because someone had been trying to get in touch with them for three weeks, the gentleman got really mad at housekeeping and said "fuck you" and hung up on her, all this was going on while I wasn't acknowledged. I was shocked! After he finally was done with his little temper tantrum he didn't say I'm sorry about that or anything like that, he said can I help you? So I said who I was he gave me my room keys, there was no explanation about anything regarding parking, pool, beach etc. just here are your two bottles of water and you'll get two a day (never happened) his behavior was gross if I'm being honest. Now I'd like to mention a few things about my room, I stayed in room 602, the shower has black mold in it, and there is a constant sound of what sounds like an electric drill being used in the ceiling in the bedroom, to say this was an underwhelming experience is being kind. I won't be back, I'm a woman on disability and it takes me awhile to save for vacations, I stayed at the Hilton Garden Inn in Fort Myers and there were no issues. I didn't even bother with breakfast this morning because yesterday, the waffle batter ran out as did the orange juice. As a person who used to be in management I wouldn't even know where to start with your establishment, I can tell you I cannot wait to sleep as the banging of the "drill" noise was awful! You are lucky that you have the gorgeous beach, I think that's what must keep you afloat, I'm not in the habit of writing such nasty emails but truly my stay at your hotel was awful from the start to end, one more thing I will mention, the elevator fit the garage didn't work which was a real pain in the neck and it would really make sense to have something about the times that the beach, pool etc and menu actually on paper, also someone should take a look at the menu, the spelling on it is really bad, again I'm sorry for all the negative comments but I actually could go on. I'm also going to add, that when I was there a few years ago there were always issues with the elevators, that is still the same! I had opened the slider when I got there and a maintenance guy came because I thought the cord was missing from the phone (but they are now cordless) and the guy literally started yelling at me because the ac was on and the slider was open at the same time and it could cause a flood in the first bathroom. The only saving grace to your hotel is the beach because the pool had young guys playing beer ping, little kids running around and babies screaming, it would be great to have an adult pool and a family pool, and if your out in the pool area beware of the crows! But back to the beach, it's clean, relaxing and it was nice that the guy who takes care of the chairs and umbrellas explained that there isn't food and drink service to the beach, that's very misleading in the signage! Its been a week since I wrote an email to the manager and still not a peep, very disappointed with Hilton.

This is my go to spot, when i need to get away from the world. The rooms are always clean, the beds…read moreare comfortable. The walk in showers are always clean and spotless. No critters, no loud noise or neighbors other than the highway. The customer service is amazing and welcoming. Renato always greet me with a smile and hospitality. He's a great guy and always helpful and efficient. Book your stay!!!

This Best Western is right off the highway 95, convienent to shopping centers, gas and pick up…read morecoffee. Customer service was very nice. The hot breakfast was ...ok. The scrambled eggs were not good.There was plenty of parking and felt safe. Only one elevator works and once inside that elevator was sketchy. The hotel was probably built during the 1980's during the Miami Vice boom. So with the Florida air and ( lack of )up keep on the outside is understandable. My room was ( somewhat )clean. The bathroom was the best part. The walk in shower was great and the mirror was a new technology design with holographic push buttons on the mirror - that was cool! You get that they are trying- get the elevator fixed and make better scrambled eggs - without the green stuff and with no milk in it and maybe, just maybe i'll be back...maybe

Good experience. Room was comfortable. Traveling with family members, Kenjay at the front desk was…read moreextremely helpful, very professional and smiling! Refreshing!

When traveling, I usually stay at Hilton or Marriott properties. I chose this hotel because a group…read moreof us were in town for a funeral. I booked using our group link, but when I updated my guest count from 2 to 3, the system changed my reservation and removed my special rate, which included discounted parking and a $24 daily breakfast coupon. The front desk employee at check-in was polite, gave us water and cookies, and noted the issue, but he couldn't restore the coupon since the block was handled by another department. Management never followed up. The property itself is outdated and shows heavy wear. My room had a musty odor, stained carpet, a peeling chair, and two large ants that I had to kill. The bed was comfortable and the fridge worked well, but the shower tub wouldn't drain, leaving standing water on my feet. Staff offered to move us, but I declined since it was only 2 nights. Housekeeping was a strange experience. We didn't need full cleaning, just fresh trash bags to empty our own trash. The housekeeper was friendly, but said she didn't have any trash bags because our room wasn't on the cleaning list. I've never been to a hotel where housekeeping couldn't provide a trash bag. Getting a 1pm late check-out as a rewards member was also a runaround. I was repeatedly told to check back on the morning of departure. When I messaged at 9:30am on check-out day, I was denied again until I voiced my frustration over the entire stay, at which point the agent finally accommodated the 1pm request. Despite the procedural headaches, every employee was professional and respectful. Joe, the bartender, was fantastic and very helpful with wine selections. Additionally, after leaving for the airport, I realized I'd left my purse in the room. I called the hotel, and the front desk agent answered immediately, located it right away, and had it waiting safely for me. The employees did their best, but the owners needs to refresh the property, and management needs to give the staff better authority to resolve basic guest issues. This hotel would not be my first choice if I were back in the area.

I didn't stay here but I enjoyed the ambiance! They have a few restaurants on-site, coffee and…read moregelato shop, great service by Becky over there! Gave a few samples of gelato to try! Pool area was nice with a little bar as well. The lobby was very clean and welcoming. They do charge for parking if you bring your car onto the premises. Definitely come to check-out!

Stayed overnight, as we toured FAU and wanted to spend some time exploring the Boca/Deerfield area…read more Upon arriving, I was really pleased with the location, as it was a cute little beach town, with restaurants and the water a few feet across from the hotel. Valet was convenient but a little pricy for what it was. Check-in was fine but the room was a complete disappointment. First, just to note, Wyndham called me a couple nights prior to confirm my stay, including a high floor. They even asked if I preferred a specific type of pillow. I told them firm and the guy said it would be there. Well, I walk into the room which was on the 2nd floor and directly on top of the cement slab roof of their restaurant and wasn't thrilled. Not exactly a high floor. No firm pillow or extra towels either. I do recall being asked to stay on the line for one of those "timeshare" calls, which I declined. Maybe, that's why none of my requests that they confirmed were met. In addition, the rate I was quoted, didn't include the parking, resort fee and tax, which I specifically asked about and was told was included. Anyway, the room was okay for one night. As others mentioned, it didn't feel the cleanest There was a big brown stain on the white comforter on my bed. The blinds were stained. The fridge was dirty. It was one of those rooms, where you kept your socks or shoes on to walk around. The tv kept going out and was impossible to change channels. They say the rooms have balconies, which is deceitful. A mini Juliet balcony at most. Room for one or two to stand wedged in between the glass window and the rail. If you looked past the cement roof, you could see the ocean which was the only redeeming part of the room. Overall, if I was desperate for a room, I'd stay here again, otherwise, I'd definitely stay somewhere else.

Stopped here to check out the hotel for my mom's upcoming stay due to her finding outdated…read morepictures. Walking into the lobby, it appeared clean and smelled nice. You could tell it was newly renovated. There was a nice area to eat and another area just to sit and watch tv. They had a fitness room and an outdoor pool. We were greeted and I explained to the receptionist, Sade, that I would like to see a room and she was very helpful. She checked to see exactly what room my mom would be staying in and she found one to show us. We were impressed with the cleanliness of everything. She explained that as suspected everything was renovated. My mom confirmed that she would be fine staying here and I told her I may come hangout! Lol. I'm sure her stay will be nice and our first impressions were good. I'll try and update after her stay..

Overall the room was clean, although the AC would periodically shut off and the room became pretty…read morehot. Still, we were generally satisfied with the stay. Unfortunately, our stay ended on a very disappointing note. A personal item with sentimental value was mistakenly discarded during housekeeping despite being left on the desk away from any trash bin. We were told that nothing was taken from the room, which does not align with the fact that our trash bins were emptied during housekeeping. The item was never recovered. Front desk staff were courteous, but the situation was not fully resolved in a way that reflected the value of what was lost. I hope management takes this seriously and improves housekeeping procedures so guests' personal belongings are handled with more care going forward to prevent this from happening to other guests.

I spent a week here recently and had an amzing time! Even though it's not the most updated place,…read morethe apartment was very clean and neat, and the atmosphere is just perfect! I honestly fell in love with this beachfront resort and would not change a thing! And Pam is an amazingly friendly manager who keeps thing the place running in top shape. I truly hate leaving this little gem!

Absolutely Perfect…read more I noticed a reviewer named 'Austin' said this is one of the best places he ever stayed. We feel the same way actually. Factoring location, price and staff - yes, I'm still thinking of a place I like more. I can't. We are loving this hotel. The location can NOT BE BEAT. Pam the manager is absolutely amazing. So wonderful to deal with. We extended 2 days, and planning our return. You don't have to rent a car, because locale is a 2 min walk to Deerfield beach diner, Oceans Restaurants, pizza place, 7/11 and like 30 other restaurants. We are right on ocean - you don't have to cross ANY ROAD. Walk to ocean in 5 seconds - this is paradise for sure. This is a GOOD SIZED ONE BED W VIEWS THAT ARE BREATHTAKING. They may have 2 beds? I have not asked. Management is so amazing. Locale is my favorite ever... I'm sold for life. Thx Pam - I'm so happy I stumbled upon your resort. Will be telling all our friends about you, and Berkshire Beach Club.

Amazing! We had a great time. Excellent place to stay for a little getaway! Service is top notch,…read moregreat amenities as well.Right across the street from the beach. I will be back.

What a gem this little motel is. It's very cute and kitschy and comfortable. I paid half of what I…read morewould've paid for other hotels by the water and it has a clean room with a kitchen, heated pool and it's basically across the street from the beach.

Awesome, A+++ all around. We have been here 6x and are coming in again in a few weeks. We stay in…read morethe Bungalows due to the large footprint suites which is great for our son and Nanny as they have full kitchens, continental breakfast and a mini golf putting setup onsite. Free shuttles every 10 minutes everywhere. Arcade and movie theater and water slides and lazy river anything you could need for kids. Everything you need is on premises or in nearby Mizner Park. While the Bungalows are due for a little refresh soon, which they are doing to all of their buildings, it's our favorite place to travel as a family and will be going there for many years. I can't say enough good about the staff, accommodations, food, amenities, and everything else here. Special shoutout to Kristen & Jonathan at the front desk of the Bungalows - always a great job

I came here for an event and I was super impressed by all the beautiful flowers that they have all…read morearound. They have many different event rooms and little gardens. They're doing a lot of construction since it is a pretty old hotel. It seemed a very well organized and service on point I did also get to walk over to the hotel part where they have a couple different places to dine and the people around just looked like they were having a nice time

BEWARE!!!!! DO NOT book at this hotel!!! I did and I regret it…read more I booked a REFUNDABLE (see photos) reservation but had to cancel. The hotel tells me that it's a non-refundable reservation and they refuse to refund my money. I called their corporate HQ, and got no satisfaction. I reported them to the FL Attorney General's Office. And I'll be suing them in small claims court for the refund. What an awful experience. I wonder how many others they've done this to?!?

DO NOT BOOK HERE. IT IS A NEGLECTED DUMP. The terms…read more'Oceanside' and ocean view are grossly misleading. The advertising is purposefully misleading. The hotel is removed from the ocean in that there are buildings in between it and the ocean and the view is a blob of blue in the distance far far away. I paid nearly $400/night with tax. My friend said that is the going rate however for $800 bucks I should not have to put up with the following: Cardboard outside my door under a heating AC unit, a window that did not close - could not go back on its tracks, a heater that spewed out the most foul odor I nearly vomited. The labels for hot and cold water on the shower knob are faded. We took cold showers. The staff never showed up to fix it as i predicted. The owner has the nerve to charge $15 for parking on top of all of this. There were lamp shades outside our door. The whole experience made me feel I was taken advantage. i met another guest who was as skeeved/disgusted out as i was. I am certain this hotel is also being used as a shelter for those in need or do not have a home. I have nothing against those in need but that means quests who are on vacation are sharing the building whose lives are unstable. The owner, Whitman Organization, is obviously trying to bleed this business for everything it can get out of it. Its called put in the least to get out the most money. They do not care about wrecking people's vacations. We left after the one night but i made sure they would not resell the room. DO NOT BOOK HERE, ITS A NEGLECTED DUMP. In my 60 plus years, I could say this was the most egregious experience where I paid the most and got the least. That satisfies the reckless greedy Whitman Corp because that's exactly what they are trying to accomplish and WITHOUT REGARD FOR THE GUESTS.