Went in for transmission issues. Prompt friendly professional and reasonably priced. Highly…read morerecommend and will go back.

We were on are way to Yellowstone. We had a problem with the truck stalling when coming to a stop…read more They diagnosed the problem and got us on way. It was only the second day of a twenty five day. We had no other problems the rest of the trip. Thank you

No option for 0 stars. They had replaced an engine in one of our company trucks and the engine had…read moreblown after this. The owner of our company had reached out in August of 2024 and we were told by the owner that he would contact their insurance company to see if they can warranty their work and I have been trying to contact them since October with no response. I have called, email, and gone in person. Will be reaching out to the better business bureau with in a week because they are pushing their customers off

too bad ur number sucks ass my cat is stuck in ur shop but no answer its a dead line its all good…read morehe dies and its going to be a different situation

Intermittent AC fan and oil leak near oil filler area. The…read moreowner could not remember me visiting the day before, forgot that we discussed the problems, forgot that I told him I was from out of state and I needed this looked at before I headed home. The owner, John, told me to bring the vehicle on Thursday morning at 8:00 am and to leave it and they would work it in. When I called to say that I would be dropping the vehicle at 8 but would need to be dropped off nearby, he could not remember anything from my visit and said that his first appointment was the following Tuesday. He forgot that I was not from Elko and that I would not be in Elko on Tuesday.

Fantastic work and customer service! It's good to know there is a good automotive repair shop right…read morehere in Elko. Thank you.

On our way from Boulder CO to Fremont CA, our 2016 Honda Odyssey engine sized about 20 miles before…read moreWells NV. I was able to drive slowly after having the vehicle off for some time on the side of the road. Being Friday afternoon, we called Grease Monkey to see if they can help us check it out if we stop over. Brandon picked our call and was very understanding and helpful. We reached the shop and his brother greeted us and explained that they can check it out and we wanted an oil change too and he suggested that we get it done after the diagnosis. Shaun (sorry if I got your name wrong) was quick to go over it and helped explain what was happening. They gave me the confidence on their diagnosis and got us out quickly. Can't thank them enough.

My check engine light was on and I had just left the VW dealership a few days ago. The guys plugged…read moretheir machine in and found the issue asap. While running the code, they wiped my windows down and did a walk around where they found my mirror was loose. They topped off my oil as it was a little low and sent me on my way in 15 minutes. No charge too! Will def be back for future service. Thanks gentleman!

I cannot say enough about the professionalism and quality work that Joe at Kings Mobile Mechanic…read moredoes! Joe showed up as promised. He gave us an estimate. We paid him for the parts he would need. He ordered the parts for my uncle's 1994 vehicle right there in front of him. He texted me to keep me aware of the status of the parts delivery. When the parts arrived, Joe came out the same day and fixed my uncle's vehicle right there in his driveway. Baja Motors had destroyed the car's parts (while doing a TUNE UP!), then couldn't fix it. Joe got the car running in less than 90 minutes from start to finish. He also installed all new parts and reran wires that they had cut off (?) near the distributor. If you have a car that is stalled on the roadway somewhere or that you can't get into a shop because it won't start, CALL JOE at 775-600-7746! He is also the nicest guy you will meet. His prices are very fair, and he is very knowledgeable. He WILL get your car running again.

Great service. Fast and solid work. Affordable pricing. I would definitely call him again and…read morerecommend to anyone else.

Update: The owner reached out to me after looking into what happened. He has offered to make it…read moreright and the truck is currently back in their shop actually being repaired now. While mistakes happen, a good owner that will correct the mistakes is priceless! THAT is good business! As a current deisel owner, having a local repair shop that can be trusted for any future needs is immensely valuable to me. I will update further after I get the truck back. I am thrilled to have a running truck soon! Thank you, Jeremy! In my opinion, Neff's services were costly, inaccurate and took to long. I bought a 2018 Ram 1500 Big Horn EcoDiesel with a 30-day warranty in Las Vegas and drove it home to Elko. The truck started to experience coolant loss and overheating during the drive home, showing the tell-tell signs of a cracked EGR Cooler as there was zero visible leaks. The dealership directed me to take the truck to Neff's instead of trying to get the truck back to Las Vegas. About a week later, Neff's submitted a repair order to the dealership for a coolant system flush and heater core back flush which the dealership paid Neff's to be completed. This along with a license plate light install came to $1,360. Unfortunately, I was left out of these "repair" details. The next day after picking up the truck, thinking it was repaired, it was still experiencing the same coolant loss and I took the truck back into Neff's that day. It took Neff's over 2 more additional weeks to diagnosis the EGR Cooler failure bringing us to the very end of the 30-day warranty. Since the dealership had already paid Neff's for a "repair" the dealership is no longer willing to cover any further repairs. While most of my dilemma is from the dealership not honoring their warranty, Neff's significantly added to the dilemma by initially misdiagnosing the issue (Neff's tech admitted that verbally over the phone to me) and taking so long to correctly diagnosis the issue. The quote from Neff's for EGR Cooler replacement is also about $1,000 more than Elko Motors (the Ram Dealership) quoted. Thought that might be valuable information as well. Perhaps, if Neff's had accurately diagnosed the EGR Cooler failure initially and in less time than 3 weeks, my unfortunate circumstance might have had a better outcome. What makes me most upset is how common and known the EGR Cooler issue is with this specific truck and how long it took Neff's to diagnose it. Oh yeah, Neff's also tried to charge me for a second diagnostic charge when I picked up the truck.

Personally, I wouldn't waste my time here especially with their prices. Ruby mountain injection was…read moreable to do my truck for WAY less than what they wanted. So I recommend not even bothering with Neffs.

Horrible mechanic shop. Completely incompetent and overpriced. The mechanic/owner won't talk to…read moreyou, just makes the girls up front talk to you. He charged us $4k for a fuel pump repair that was legitimately $100 parts cost and less than an hour repair. Go anywhere else

Came to my house to diagnose what I thought was a failing transmission. He could have told me it…read morewas failing and given someone else business to swap it out, but told me to just change the fluid a couple of times in the next few weeks, and it should be fine. 220$ for a service 20 miles from his place of business, and he could easily have taken advantage of my ignorance on transmissions......and didn't.

I would like to shine the light on Bruce. He is absolutely a great sales person. My truck broke…read moredown today and I didn't think I would be leaving there anytime soon but huge thanks to Bruce. He was extremely helpful saved us time fix the broken part and got us out in time. I am truly thankful to him and appreciate what he did for us today. Bruce! Once again, Thank you from Jesse Trucking Inc. We need more sales personnel like you!

Very good mechanic s, Bruce is a very good and helpful sales man , greatly appreciate your help…read moreguys!!!!

Stopped here for a nail in our tire. They checked it out and pulled the nail out. Since it didn't…read morepuncture they didn't charge us. 10/10 recommend everyone was so kind and helpful!!!

Might have been a bad day for us to stop there but I had a tire that was losing air pressure and…read morenobody ever came out to assist us so we drove a little further down the road and had it repaired in less than 10 minutes.