Went in for transmission issues. Prompt friendly professional and reasonably priced. Highly…read morerecommend and will go back.

We were on are way to Yellowstone. We had a problem with the truck stalling when coming to a stop…read more They diagnosed the problem and got us on way. It was only the second day of a twenty five day. We had no other problems the rest of the trip. Thank you

No option for 0 stars. They had replaced an engine in one of our company trucks and the engine had…read moreblown after this. The owner of our company had reached out in August of 2024 and we were told by the owner that he would contact their insurance company to see if they can warranty their work and I have been trying to contact them since October with no response. I have called, email, and gone in person. Will be reaching out to the better business bureau with in a week because they are pushing their customers off

too bad ur number sucks ass my cat is stuck in ur shop but no answer its a dead line its all good…read morehe dies and its going to be a different situation

Our car broke down between Winnemucca and Elko Nevada last Thursday, August 19th, 2021. I asked AAA…read moreto tow it to Clack Automotive Repair, because I had used their services once before, and they were fabulous. This time was even better! They found the problem, a loose connector on the engine management computer, in about half an hour, and replaced a missing clip. We had already rented a car to continue on to Ogden, Utah, but when we returned for days later, our car had been repaired. The labor charge was more than reasonable. If you experience a car breakdown in northeastern Nevada, have your car taken to a Clack Automotive Repair.

Intermittent AC fan and oil leak near oil filler area. The…read moreowner could not remember me visiting the day before, forgot that we discussed the problems, forgot that I told him I was from out of state and I needed this looked at before I headed home. The owner, John, told me to bring the vehicle on Thursday morning at 8:00 am and to leave it and they would work it in. When I called to say that I would be dropping the vehicle at 8 but would need to be dropped off nearby, he could not remember anything from my visit and said that his first appointment was the following Tuesday. He forgot that I was not from Elko and that I would not be in Elko on Tuesday.

Very happy and friendly. Kept me entertained while the finished my oil change in about 15 minutes…read more Very happy with results as I was on a tight schedule today and they kept me on track. Good prices. Offered discount.

Was in getting oil changed the lady up front was very helpful doing her job until some overweight…read moreguy with glasses came in yelling at her. Extremely rude and very unprofessional. He definitely needs an attitude adjustment!

I cannot say enough about the professionalism and quality work that Joe at Kings Mobile Mechanic…read moredoes! Joe showed up as promised. He gave us an estimate. We paid him for the parts he would need. He ordered the parts for my uncle's 1994 vehicle right there in front of him. He texted me to keep me aware of the status of the parts delivery. When the parts arrived, Joe came out the same day and fixed my uncle's vehicle right there in his driveway. Baja Motors had destroyed the car's parts (while doing a TUNE UP!), then couldn't fix it. Joe got the car running in less than 90 minutes from start to finish. He also installed all new parts and reran wires that they had cut off (?) near the distributor. If you have a car that is stalled on the roadway somewhere or that you can't get into a shop because it won't start, CALL JOE at 775-600-7746! He is also the nicest guy you will meet. His prices are very fair, and he is very knowledgeable. He WILL get your car running again.

Great service. Fast and solid work. Affordable pricing. I would definitely call him again and…read morerecommend to anyone else.

Update: The owner reached out to me after looking into what happened. He has offered to make it…read moreright and the truck is currently back in their shop actually being repaired now. While mistakes happen, a good owner that will correct the mistakes is priceless! THAT is good business! As a current deisel owner, having a local repair shop that can be trusted for any future needs is immensely valuable to me. I will update further after I get the truck back. I am thrilled to have a running truck soon! Thank you, Jeremy! In my opinion, Neff's services were costly, inaccurate and took to long. I bought a 2018 Ram 1500 Big Horn EcoDiesel with a 30-day warranty in Las Vegas and drove it home to Elko. The truck started to experience coolant loss and overheating during the drive home, showing the tell-tell signs of a cracked EGR Cooler as there was zero visible leaks. The dealership directed me to take the truck to Neff's instead of trying to get the truck back to Las Vegas. About a week later, Neff's submitted a repair order to the dealership for a coolant system flush and heater core back flush which the dealership paid Neff's to be completed. This along with a license plate light install came to $1,360. Unfortunately, I was left out of these "repair" details. The next day after picking up the truck, thinking it was repaired, it was still experiencing the same coolant loss and I took the truck back into Neff's that day. It took Neff's over 2 more additional weeks to diagnosis the EGR Cooler failure bringing us to the very end of the 30-day warranty. Since the dealership had already paid Neff's for a "repair" the dealership is no longer willing to cover any further repairs. While most of my dilemma is from the dealership not honoring their warranty, Neff's significantly added to the dilemma by initially misdiagnosing the issue (Neff's tech admitted that verbally over the phone to me) and taking so long to correctly diagnosis the issue. The quote from Neff's for EGR Cooler replacement is also about $1,000 more than Elko Motors (the Ram Dealership) quoted. Thought that might be valuable information as well. Perhaps, if Neff's had accurately diagnosed the EGR Cooler failure initially and in less time than 3 weeks, my unfortunate circumstance might have had a better outcome. What makes me most upset is how common and known the EGR Cooler issue is with this specific truck and how long it took Neff's to diagnose it. Oh yeah, Neff's also tried to charge me for a second diagnostic charge when I picked up the truck.

Rear and went out on my truck. It was tied up in Neff's shop for nearly two months. I was warned to…read morereally check out the work done. Most people I talked to in Elko had negative things to say about this shop, but I was stranded and felt I had no options. When I finally got my truck back I had made it to Salt Lake and found that the inner rear tire was flat. The valve stem was broken off??? It could have had deadly results. Run, do not walk from this despicable business! About the review... they asked me not to post a review. One str is one too many!

Horrible mechanic shop. Completely incompetent and overpriced. The mechanic/owner won't talk to…read moreyou, just makes the girls up front talk to you. He charged us $4k for a fuel pump repair that was legitimately $100 parts cost and less than an hour repair. Go anywhere else

Came to my house to diagnose what I thought was a failing transmission. He could have told me it…read morewas failing and given someone else business to swap it out, but told me to just change the fluid a couple of times in the next few weeks, and it should be fine. 220$ for a service 20 miles from his place of business, and he could easily have taken advantage of my ignorance on transmissions......and didn't.

I would like to shine the light on Bruce. He is absolutely a great sales person. My truck broke…read moredown today and I didn't think I would be leaving there anytime soon but huge thanks to Bruce. He was extremely helpful saved us time fix the broken part and got us out in time. I am truly thankful to him and appreciate what he did for us today. Bruce! Once again, Thank you from Jesse Trucking Inc. We need more sales personnel like you!

Very good mechanic s, Bruce is a very good and helpful sales man , greatly appreciate your help…read moreguys!!!!

Might have been a bad day for us to stop there but I had a tire that was losing air pressure and…read morenobody ever came out to assist us so we drove a little further down the road and had it repaired in less than 10 minutes.

My wife and I had just begun the first leg of a few hundred mile road trip through Nevada…read more Unexpectedly a mild, yet noticeable vibration formed in our Jeep at around 70 MPH. A week before, I had new wheels and tires installed (at a different shop) and so I figured the vibration was wheel related. Hoping to resolve this issue before we started our second leg, I looked around for a tire shop. Of a few tire shops in Elko, NV, Purcell opened the earliest and had the best reviews. I got there right when they opened. I was cheerfully greeted by a very knowledgeable associate who listed carefully to my description of the vibration and asked good follow-up questions to try and pin-point what the issue could be. I have a background in automotive so I'm used to the troubleshooting process. But I have no hands-on experience with tire work so I knew an expert would be needed. Prior to visiting the shop, I though the absence of stick-on wheel weights on the front left tire indicated the weights had somehow flown off. With this information relayed to the tech, they started with that wheel. After about 10 minutes, the associate told me the tech determined that wheel actually needed no weights (rare, but it does happen). She told me they'd check the right front wheel and sure enough--that wheel had gone out of balance. I figured this was the "smoking gun" and so I declined to have the other wheels checked and left. Once I got up to speed, the vibration was still there yet it was different. I went back a few hours later and described the issue. They had a look at the two rear tires and they were also out of balance! All told between my two visits that day, it only took about 30 min to have all four tires removed, checked, balanced, and remounted. Fast! We continued on with our hundred+ mile journey without further issue or vibration. Whew! There's no doubt in my mind that if I had chosen to have Purcell look at all four tires the first visit--I wouldn't have needed the second visit. It was a great learning experience and if I'm ever in Elko again, I wouldn't hesitate to take my vehicle there again!