The staff act like you're putting them out if asking them for help…read more Skip this and go a bit further south to the AutoZone where the they are much more knowledgeable, friendly and helpful. The selection of parts is also better.

Awesome, quick, friendly and very knowledgeable about cars and their parts…read more Our passenger side mirror was wobbly and I told my husband as a woman I had used their experts before. They came through again, removed the mirror gently and told my husband what to do and how to reinstall it. Very satisfied with their service. We visited different auto parts place prior to this visit and they hadn't a clue.

All of the employees especially Robert had a snotty attitude. Would not recommend at all.read more

Went to buy a new battery and the service was quick and helpful. They wanted to get me the best…read moreversion and even did research to make sure that was the best option for my car. Definitely will be visiting this location again!

DO NOT USE THIS LYING THIEF..!!! First of all I'm a 100%…read moredisabled Veteran on a set budget.I went in to get my interlock and they charged me $500, it took 5 hours for them to set it up and install it, and want to charge $55 to calibrate it..???! WTH..!! I moved here from AZ where I had my interlock originally and it was $250 for set up and install, and $18 for calibration. On top of that it took 30min.....Good honest people I would recommend 100%. This guy in Elko has so many lawsuits against him for his thievery and lies and now he's got another one coming with Veterans court and services because this POS fgt mis wired all my extra features I put on my 3500 LBZ Duramax. One of them being my train horn. They fkd it up and then charged me $337 for 2 hrs labor ya right..!! I told the poor secretary upfront, (that has to face his customers he rips off) he broke my train horn and he's gonna fix it for free...She called him and he was yelling at her to video everything and call the cops to report a stolen vehicle.... I left in my truck, got a call from police stating if I don't pay I'm gonna be charged. I told the cop he can take me to court. Cop said I'm still gonna face charges with the State. The cop knows all about this cs and said I would have to pay and then sue him....WOW, the law is here to protect who..!!??? He broke my sht, reports me for taking my truck back without payment...duh.!!.He lied and stole my money..!! I'll be pressing charges after I get back from my Sister's service in AZ. If I didn't have to do this trip I wouldn't had paid and I would've already filed charges for everything I can think of..!! I'm getting with others he's ripped off and putting a lien on his house and other assets before he files for bankruptcy AGAIN for like the 6th time..!! Dudes obviously on drugs and spun out all the time. He'll also comes up under "Smart Start Interlock" where I'll be putting this same post.... I'm 47 and I've never dealt with such an dishonest lying thieving loser in my life with ANYTHING...!!! I can't believe this guy is still here in this small town. He owes so much money to all his vendors, and the big vendors won't do business with him anymore cause he never pays. If you've been ripped off by this guy get a hold of me and we'll start staking more evidence on this clown. Hope this saves you from making a very expensive decision as well as being in my situation

We were driving from CA to MN when our check engine light came on - damn! Pulled into Elko, called…read moreAuto Pros; Beto picked up and said he could help us right away. They diagnosed the problem (faulty engine thermometer), repaired it and had us back on the road in less than two hours. All at a fair price. Saved our trip - thanks guys!

Night b4 i had a hitch fall apart in parking lot at the "weld" while towing a show car. Car show…read morewas in colorado springs so much more towing to do. On a saturday i called and sms every mobile welder, radiator, fabrication and building shop. PLLC was the only one to answer and took care of me right away. The fix was done in 30 minutes and we were back on track. PLLC saved the day!!!!!

We broke down on the highway early in the morning Sunday. Called PLLC Mobile Tools and Calvin…read moreshowed up in no time. We would recommend this mecanic to anyone.

When you ask how their day is going and they are so stressed that their answer is busy what do…read moreneed. Might need a little more help.

I would give a minus if i could. My sister and I were stranded in a parking lot across from Advance…read moreAuto Parts. Right at 9 when they opened we walked over. We needed fuses. We asked the first gentleman and all he could do was point and give isle number. We tried to figure out what we needed. I finally had to ask the other gentleman if he could step away from the counter to help us. I think I interrupted his day. Mind you this was 9 am. No one else in the store!

Guy is just an ass. Rude, yells, will say he will work on car then refuse it once you get it there…read more Over charges on everything. He might know how to work on cars but his attitude toward people and customers says a lot about his business. Go somewhere else

He used to be good im told but not anymore and I agree.Took my truck in for a 40$ special oil…read morechange and total lookover. He decided my truck was in too bad of shape so he didn't bother to give me the oil change I signed for. Charged me 80$ to put in my window which he broke in the process. He should be retired. Whenever I tell someone they say they hear a lot of bad things about him now. So add me to that list. Past his prime. Not worth a dime.

Our car broke down between Winnemucca and Elko Nevada last Thursday, August 19th, 2021. I asked AAA…read moreto tow it to Clack Automotive Repair, because I had used their services once before, and they were fabulous. This time was even better! They found the problem, a loose connector on the engine management computer, in about half an hour, and replaced a missing clip. We had already rented a car to continue on to Ogden, Utah, but when we returned for days later, our car had been repaired. The labor charge was more than reasonable. If you experience a car breakdown in northeastern Nevada, have your car taken to a Clack Automotive Repair.

Intermittent AC fan and oil leak near oil filler area. The…read moreowner could not remember me visiting the day before, forgot that we discussed the problems, forgot that I told him I was from out of state and I needed this looked at before I headed home. The owner, John, told me to bring the vehicle on Thursday morning at 8:00 am and to leave it and they would work it in. When I called to say that I would be dropping the vehicle at 8 but would need to be dropped off nearby, he could not remember anything from my visit and said that his first appointment was the following Tuesday. He forgot that I was not from Elko and that I would not be in Elko on Tuesday.

Took my Honda Accord in to have 2 tires fixed that had leaks and the tires rotated…read more Work complete the same day I brought it in, no charge Great customer service

Called for a quote to have the bearings packed in my travel trailer. I was transferred to "someone…read morein back", who quoted me $139 per axle---"so right around $300 with tax", I was told. I asked if I could make an appointment for the next day, and was told I could make one online. Good enough! So I did. The form instructed me to drop off by 9 am for a 5 pm pickup. So I dropped it off at 7 am the next day. I called at 4 pm to check on it, and was told that online "appointments" go on the "walk in list", i.e., whenever they can get to it. Hmmm. Okay, well, I didn't need to leave until early afternoon the following day, so I told them that as long as it was finished by noon, I'd be fine. "We'll have it done", I was assured. Fast forward to the next day at 11:30 am. I called again, and was again transferred to the back. I was told my trailer was up next and it would take 90 minutes. I was finally called at 3:06 pm and told it was ready. I ran down and was rung up for over $400. When I questioned that, the gal disappeared to the back for ten minutes and returned with a mechanic who explained that I had been misquoted by over $100. He wanted to know the name of the person I spoke to. I didn't recall, but I put the amount I was quoted in their online form. After consulting his computer, he told me "corporate runs the website, and we can't access it". Huh?!? He ended up giving me a small discount, but still had to pay 20% over the agreed upon price. I paid it, canceled my charge account, and won't return. Les Schwab is (in my experience) pretty good elsewhere. Here in Elko, not so much. Their focus is with the mines, and folks who just need a set of tires or a simple service are an annoyance to them. Steer clear or be sorry!