I came here as I don't which dentist to go to. Check on Yelp and had possible bias review of good and bad. Can't blame that, but I just need to go for myself.
Saw an ad at a local paper from Dr. Ellaine S. Chen. As it being close to my house and in a more professional location, thought it may be good as the ad showed more complex specializations. In addition, free teeth whitening with a PPO insurance. Why not do both, and made my appointment 2 days prior.
The appt was very easy. However, I requested a 12 noon appt, but was told that it would be their lunch time, and suggested 11am instead. Ok, fine. When I got there sharply, your normal fill of the patient profile questionnaire. But didn't get called in until 11:40 pm. I was a little worried as I dropped off my wife and daughter to shop nearby. Thinking I'll be done in about an hour would've been perfect.
As I was waiting to here my name called, the DDS, asst and patient, all being Phillippina was chatting and laughing quite loudly that it can be heard in the waiting room. Did not give a good impression as I had to wait a while past my appt time.
When I got in, I was impressed by the new technology for x-rays. Cleaning (deep) began, a little painful as she used a drill to clean my teeth. It hit my gums a few times, and was painful. I was nearly clinching my arm rest with fingers tightning up like arthritis. Asst tried to vacuum away the bits, but didn't say to move your tongue or close your mouth. She basically did it herself. A little annoying. Even the "Zoom" whitening was cool, but placing the putty like whitener on my teeth was underneath my lips. Well, when I was done, it burned thru the inner lip skin a bit. Repolished a little bit, but didn't remove the entire harden putty. There was still some pieces of it in my teeth. As she finished, her asst was cleaning me up just by vacuuming off any other debris. She said I was done, and off I can go. "Ahhh, can I rinse my mouth?" Yeah, go by the sink and do it. All my previous dentist always had me rinse at the end. Was not impressed, but at least the my teeth was a little whiter. Plus a star for that. By the time all said and done, it was nearly 1pm. There was still another patient they were working on. What happened to their lunch time?
I don't think I'll be coming back. There's plenty of dentists out there, and a friend recently referred his dentist to me. I'll check it out on my next clean. read more