The information gathering was great. Until you get to insurance. They couldn't process that there…read moreis no network for our insurance. My family has had this insurance for years and never had a problem. Billing department and the manager just looked at the card and instead of doing their job, just said "We're not in network. We don't take that. " If you had actually picked up the phone and asked questions of them you would have understood there is NO NETWORK. Like most practices of health care, Pick up the phone to get a breakown of benefits BEFORE making promises and getting parents hopes up, who are reaching out to your "business" for help and guidance.

From the owner: Behavioral Health Services of Virginia is dedicated to providing comprehensive yet individualized…read morecommunity based counseling services to the families of Virginia. Providing Intensive-In home counseling and mental health skill building services.

Talk about no nonsense. Dr. Wenzel is a real champ. After searching high and low for a doctor to…read morehelp me get over my fear of flying, I finally stumbled upon Dr.Wenzel, and to be honest she really didn't have room for any new patients, but somehow she squeezed me in. She takes a very direct and rationale approach to therapy, and told me up front that she wanted to get me over this phobia as quickly as possible so that she could stop seeing me, and start helping another patient. I can respect that. And I appreciate the willingness to actually work hard and not pansy around. You think I like being afraid to fly? Hell no. Her approach is all about acceptance and coping. As in- accept that I don't like to fly, and figure out how to make the best of it without causing an international incident. Six months later, I flew to Cancun for a vacation. And two months after that I flew to Orlando for work. So she lived up to her promise- she is fast and efficient. I highly recommend her to anyone who doesnt want their hand held, but who actually wants an aggressive problem solver who can help them.

I am not a person that talks about my problems. I internalize everything. Dr Wenzel makes it feel…read moreok to say all the stuff that I usually just keep to myself or don't say. She also doesn't just BS you or answer everything with a stupid question like'And how does that make you feel?' She's a straight shooter and a classy lady! I highly recommend her!

I interviewed Dr. Dabney for a research piece I was doing for Humanity Upgrade Magazine. I asked…read moremany difficult and probing questions and was struck by her depth of knowledge and nuanced approaches. She has systematically taken the best aspects of her traditional medical training and combined it with psychology and life coaching. I know of no other practitioner that combines these varied disciplines into one practice. She integrates these diverse skills to offer patient-centric personalized care. She has expertise in relationships, stress management and addiction. She also specializes in helping people who want to transition off psychiatric medicines. This integrative and comprehensive approach is the future of healthcare. I have interviewed many experts, it was striking how open minded Dr. Dabney is to taking the best aspects of multiple disciplines in order to help her patients.

From the owner: General Adult Psychiatry, Therapy, and Life Coaching. We can…read morealso support you with depression & anxiety, toxic relationships and marriage & relationship guidance.

I'm not sure why I'm the outlier but I really liked RCC while I was visiting with a provider here…read more They always called to remind me of my appointments or when they needed to be rescheduled. They helped solve billing problems before I even raised the issue. They called me back in a timely manner when I did have billing issues due to insurance switches and they also were just genuinely really nice whenever I spoke to them on the phone. I really liked my provider and was so sad when I had to switch because she actually listened to me and helped order tests to see if there was an underlying health issue causing my problems. I appreciated everyone who I worked with while I was there.

I do NOT recommend this practice. The individual therapists and docs are fine, but I am disgusted…read moreby the cold, disconnected, confusing, and inflexible way in which they interact with their patients. Their billing policies are absurd and make me feel completely disregarded, especially considering the technological challenges of navigating their new portal. People come here for help and are instead forced to deal with a complicated, confusing interface, and then callously told that they have to pay a lot of money if they don't get the technology right. Months ago I was held liable for a session when I had to reschedule inside the 24 hours required, yet I didn't get any kind of compensation when my new therapist canceled on me TWICE in two weeks AT THE LAST MINUTE. Now I am being charged $165 for barely missing my video meeting with my prescriber, when it was the first time I had used their cumbersome and confusing new system, which told me that my browser was not supported, and sent me scrambling at the last minute to figure out the tech as I was trying to log in. I even called the front desk to tell them that I was having trouble, and I kept getting voice mail. I requested that the charge be waived and I was sent an apologetic and "understanding" message from Billing, acknowledging the difficulty dealing with the new portal, but refusing to waive the fee. That is fucked up. I will not be paying that $165 and I will not be seeking services from RCC anymore. Their platform sucks and so do their policies. Find another therapist or therapy practice.....this place SUCKS.

Very easy to talk to and very understanding to my issues! I would recommend her to anyone that may…read moreneed to express personal issues.

From the owner: Dr. Kat Ford's counseling practice stands out due to her 24 years of experience, focusing on…read moredepression, trauma, and co-parenting. Her uniqueness lies in her holistic approach, blending extensive expertise with genuine compassion. Dr. Ford is deeply committed to mental wellness, guiding individuals through their struggles while empowering them to improve their overall quality of life. Her specialization in co-parenting and expertise in high youth and family behaviors distinguish her services. Moreover, Dr. Ford offers education and training in mental health, contributing to community empowerment and awareness. In essence, her practice embodies a combination of seasoned proficiency, heartfelt care, and a commitment to enhancing mental health outcomes, setting it apart in the counseling landscape.

Mental health is so important! And The Westwood Group underlines that with respect & dignity…read more Obviously counseling looks different for everybody, but the overall feeling and staff/receptionist is warm yet professional. White noise machines are used throughout to maintain privacy... Overall not necessarily appealing on the outside, but doing important work with care & discretion. (Dr. Anne Sitarz is an angel!)

This psychological facility is amazing. Dr Andrew Cox & Dr A Leigh Thornton, both notable…read morepsychologists, have seen me & helped me with my specific troubling problems. They are open to insurance plans participation which has been a blessing for me. Dr Thornton is concerned about his patients & is authentic. He has won my trust. He is professional & knowledgeable. I also recommend you chat with Tawana, their staff member in reception. She's wonderful & a good listener. Dr Andrew Cox PhD has started his own practice elsewhere in Va so google him if you want to make an appointment. He is an excellent & professional psychologist as well as an excellent listener with compassion & sensitivity shown towards his patients.