While it may take some time to get your car into the garage, I have always been treated fairly and…read moretheir prices are reasonable. Would recommned them anyday!

I wouldn't send my dog to this place. Not a full month after I got the car the air conditioner went…read moreout and they said they are not at fault and I didn't even have the car six months and the transmission started going out. they love using the one technique when trying to contact you so they can say you're at fault for no communication and the fact that they had me at 15,000 and the best I could get me a 2011 I know my credit was not good but it's better than that.

Got stranded with a flat tire in Vandalia on a Sunday and John-driver responded asap to tow my car…read moreto the nearest Walmart auto care that was 3 miles away. John was super friendly and professional while transporting us two ladies (myself and my daughter) to our destination. Note-They only take Cash and Check per the Owner. But I would Highly Recommend this company and John. I felt very safe using their services.

We have been taking our cars to Z-1 for nearly 19 years and we have always been more than satisfied…read morewith their service! From routine service like oil changes to towing our car late on a rainy Friday night, cleaning out chopped up mice in our AC fan on a hot day, tracking down an unheard of issue with our brakes - they have always been there to keep our vehicles running and keep us safe on the roads. everyone in the shop is friendly and professional. We recently were in the shop when a young man on his way home for Christmas had an expensive breakdown and did not know how he was going to pay for the parts and labor to get his car running again. Josh went above and beyond and generously found a way to get the car repaired so the young man could get back on the road. great mechanics and great people!

My tractor broke down right in front of the shop. The owner was kind enough to recommend repair…read moreshops with a diesel mechanic and towing companies. While trying to sort all of that out his friend who was up there working on a car was nice enough to run me up to NAPA for a fuel filter. I didn't have a filter wrench on hand and the owner took it upon himself to grab some tools and just put the filter on for me. Super upstanding guys and I was incredibly grateful for the help given the situation I was in!! Can't thank you enough!

My husband and I had a flat tire on 155 northbound at mile marker 6 on 11/2/2024…read more Our insurance representative called R & B Towing in Pontoon Beach, IL. We immediately were sent a text from them with an app that told us how many minutes it would take to reach us! R & B Towing arrived 17 minutes later. The gentleman immediately got straight to work taking out our spare, inflating it and changing our tire. He then followed us to the nearest Walmart to get a new tire. We were so impressed with the work ethic of the man and also his caring for our safety!! R & B Towing and the service employee deserve 10 stars! へ

Yeah, I messed up and locked my keys in my running vehicle. I called Kelly's and he had someone out…read moreto me right away! Thanks for the service! I really appreciate it!

From the owner: Kelly's Auto Repair & Towing provides heavy-duty recovery, light-duty towing, medium-duty towing,…read morespecialty hauling, auto repair, and roadside services to the Vandalia, IL area.

I had a dashboard warning that my engine was overheating and needed to be shut down as quickly as…read morepossible. There is never a good time of day to see that, but it couldn't be much worse than 4:45 am. Chauncey was able to respond to where I had coasted (downtown, near the Cathedral) and tow my car to my preferred shop. He was quick enough that I still was at work by 7 I hope I never need to call him again, but I have his number programmed in my phone, just in case

Were able to come out same day and quickly tow away my old car. I couldn't locate my old title, but…read morethey can take it without one.

Best. Place. Ever…read more We broke down on a Saturday. They towed us here and are currently taking a look at our car even though they could've told us to wait until Monday. Never had a better experience with a mechanic.

On my way to California, my RV broke down. Not only did ADR send a tow truck to me in record time,…read morethey allowed my father-in-law and I to plug-in for the evening until they could get to it. The entire staff was helpful, friendly, let me bring my dogs inside in the air-conditioning, and showed genuine concern for our well-being. The owner's daughter even brought us lunch! My RV was finished well within a reasonable time frame for the age and condition of the vehicle; the mechanics were incredible. No one likes to get a car/truck/RV repair bill but every penny here was well worth it.

I locked my keys in my car at Walmart. Curt's Towing came quickly and had my door open in no time…read more A bit pricey but I'm still glad we had them to call. I recommend them.

To be honest this is THE BEST TOWING that I have ever called out. Curt was literally a life saver…read more I would have to say this in the beggining that I'm highly recommending Curt's towing. Customer service 10/10 Towing work 10/10 Time wise work 10/10 I had a delivery in the country right after the snow storm. And even though I was 30000 o couldn't beat this steep uphill. When I got stuck I tried to put chains on, tried to get out, it was all pointless I just have wasted my energy for nothing. I had no choice but to find a towing. Every and each towing I called they told me crazy prices and they were closest to my location. Last and furthest location was Curt's Towing. So when I called, the lady at the phone asked me all questions nicely she gave me an accurate ETA of an hour for the drivers arrival. Curt himself arrived 10 minute late even though everything was covered in ice. Like I have said the nicest towing driver I have ever met. After he took me out of a ditch, he didn't just asked for money and left, he was really nice to come up to me and ask me if I would be able yo climb up on that hill. I told him I wouldn't. He was more than happy to help me out. IF YOUTE LOOKING FOR A TOWING. Curt's TOWING IS THE MOST CONVENIENT WITH THE MOST REASONABLE PRICE THANK YOU CURTS TOWING!

Well where should we start. They Damaged My Car that's a simple start!!!!!…read more So we filed for Roadside Assistance thru our insurance company roadside assistance phone number as we needed assistance for a lost keys lockout and tow to the dealership so we could get new keys made for the car. Well they showed up with no lockout tools and not even the right tow truck for the vehicle. They say "Damn wrong truck oh well" I'm not going to get the other truck because it would of been 45 minutes back to get the right truck for this car and then 45 minutes back out here so total a 1 hour 30 minutes at least. So Brian the owner at that just goes to grab the car picking it up knowing it's going to damage the car and well what happens? Just that and dents front drivers quarter panel and makes it hard for the driver side door to open now and is $1700 at one place and $2,000 at the other in damage quotes from the dealer it went to. This is where it gets more interesting as the owner Brian was fine with it and said to go get estimates and give them to him tomorrow if possible because he didn't want to go the court route and got scared when I started that I would just file in small claims court then if they don't want to pay for their damage it's that simple. I have no problem with however you want to proceed just let me know in 24 or by 530pm on 06/17/2025. Well by next day it went full Karen mode as it wasn't Brian anymore and was some lady I can't remember her name, but obviously the wife or business partner and in quote states "I've called my insurance people and it's not an instant thing when you talk to insurance that's all I can tell you"! I have this in clear text message from the owners cell phone number 217-556-6837. Where i sent photos, estimates, my insurance agents name and contact info, receipt for tow, screenshot of roadside order, quotes and estimates as requested by Brian everything. She wouldn't even contact my agent. Then she called me by accident thinking I'm another customer and all she wants to do is rush and get off the phone anyway possible she can and that's when I ask one simple question "you said your paying or submitting it threw your insurance company and you admit fault obviously by saying that as did Brian when this happened and over the phone when he told me to submit photos and estimates which is what I did. So why can't you provide your insurance information? I gave you my agents contact info it's that simple. There is nothing to it. She then goes Karen mode again and says I'm just dealing with my insurance that's it. And hangs up. I sent a text message that said I would just be filing a claim with my insurance company and that I already had their insurance information. It's that simple and since your insurance told you "I've called my insurance people and it's not an instant thing when you talk to insurance that's all I can tell you"! my agent and insurance company will give them a great hand with that because they are Allatate. And your always in good hands with Allstate at least that's what they say!!! So have a great day and I will see you in court. I told you what we were going to do and you wanted it the hard way. If anyone needs their insurance info in the future here it is. (Read disclaimer) Pioneer Speacialty Insurance Company Policy#0001154852 Effective date:02/06/2024 USDOT1751522 Docket MC641037 $1,000,000 Policy Disclaimer: This is all in public knowledge and public search under Brian's Auto and 23 Hour Towing Insurance Policy Information and business insurance policy. None of this is slander and can be backed up with physical evidence, proof, verification and messages as well as phone calls and records of.

Brian came out on a Friday night, to the middle of a farm - muddy farm and I was stuck. He was…read morethere within 30 minutes, he brought the right truck for the job - light 4 wheel drive with plenty of power - snatched my vehicle right out. Fast and professional. Much appreciated.