Selling a home is stressful (especially for someone like me!) but Lori and Jesse made the whole…read moreprocess feel surprisingly easy. They were always available to answer questions, kept me informed every step of the way and made sure I knew what to expect throughout the process. Their advice on pricing and negotiations was spot on, and everything moved smoothly from getting my house ready to list all the way through closing. I also want to give a shoutout to their TC, Alexa. She kept everything organized behind the scenes, was always responsive and helpful, and made sure nothing slipped through the cracks. I have no doubt that her attention to detail played a big part in helping us close on time. Thank you to Lori, Alexa and Jesse in making this process feel smooth and manageable! If you're looking for a knowledgeable, responsive team to help sell your home, this is your team!

Jesse and his team totally kick ass selling our house. Couldn't be more happy how easy it was with…read morehim. The only problem was I couldn't have him for our new house though... I'll just say not all Real Estate agents are created equal... Jesse is a real alpha, if you just let him do his thing and follow his direction y'all won't be disappointed. We had our buyer within a week of our listing going live and had several bids... in December at that... Thanks Jesse and the team at greenhouse Group -Matt/Cherie

Beau went through several scenarios for my investment property purchase and kept on top of all my…read moredeadlines and outstanding documents even for my quick close. Would recommend!

We just closed on a HELOC arranged by Beau. He made the process as easy as possible and was…read moreextremely knowledgeable about rates, terms and underwriting. He returns messages quickly and stays ontop of the transaction until it is done. I recommend him highly.

I've worked with Renzo Marsano three times now, and each experience has been outstanding. He first…read morehelped me purchase my home, then guided me through my first refinance, and most recently assisted with my second refinance. Every time, Renzo has been professional, knowledgeable, and incredibly responsive. Renzo takes the time to explain all options clearly, answers questions quickly, and makes what can be a complicated process feel smooth and stress-free. He truly looks out for your best interests and tailors solutions to your specific goals rather than offering a one-size-fits-all approach. The fact that I continue to return to Renzo says it all. I trust him completely and would highly recommend him to anyone looking to purchase or refinance a home.

Decided to finally due a refinance and was dreading the process but Renzo helped make this so…read moresmooth and easy given my busy schedule. We did everything via email and everything was so fast and efficient. Would definitely recommend him he gives a lot of options and breaks it down when you have questions! Thank you so much for all your help making this a smooth process.

Marika was incredible. No doubt about it. Though I'm sure each mortgage brings its own complexity,…read morewe were moving across the country and our loan was dependent on future income as well as a variety of debt clearance. Marika helped us every step of the way, working around our complicated schedules and fighting on our behalf on a daily basis. Our underwriters were requesting an enormous amount of documentation, even ON the day our house closed, and she tirelessly advocated for us. In addition to her considerable skill, tact, and knowledge, Marika is kind, funny, and caring. Again, at least for us, our loan required a sort of "financial therapy," of sorts, that she casually provided. I deeply enjoyed talking to her. We haven't found a space in our schedules yet to meet up, but I'm really looking forward to seeing her in person and giving her a big hug of thanks.

A true professional, with a huge heart and a great attitude!…read more I was introduced to Marika me by a mutual friend who I had helped purchase a home about 6 years back. I have worked with many lenders throughout my career and Marika is by far one of the most professional, intelligent and thorough individuals I have ever worked with. I know for a fact that I can always trust my clients will be given the utmost care when I refer them to Marika, not to mention amazing service! If you are considering purchasing a home, Marika will get you the best loan for your own unique situation. She will advise you and help you make the right decision that fits your needs. Please support local small businesses San Diego, they need us and we need them!

Great mortgage company. My sister referred me to Sam Beckett who has been great to work with. He…read moredid a lot of research to try and help me get a better deal than my current adjustable mortgage. He put in a lot of time and effort to help me out, but what I appreciated the most is his customer service first attitude. I was too far underwater on my loan to be able to do business at this time, but he's been great about checking in and keeping me updated so when I can refinance, I will do so with him. If you need to find someone you can trust and want to work with, I fully recommend Sam.

John Osslund and his team at Integrity First are phenomenal! John and his team did a refinance on…read moremy home in less than two weeks. He explained in detail every step of the process and all his staff were so helpful and very detailed. I can't thank them enough, they definitely live up to their name "Integrity 1st" they are the best in the business. I have always heard of mortgage nightmares, definitely not with John on your side.

Would not recommend this company sooo many Different…read morescenarios to this mortgage. Gut wrenching experience sooo incredibly stressful not good Professionals in business.

I recently refinanced my home and I had the pleasure of working with Stephen. I've gotten to know…read moremany of the friendly and knowledgeable staff at Countywide Mortgage over the years and it was an obvious choice when choosing a lender. Stephen was helpful and very quick to respond to any questions I had. This process was done during the quarantine, which I thought would make things difficult, but it couldn't have been easier. Stephen even drove out to my house several times to exchange paperwork. Before my loan was finalized, I had already called many of my friends and family to let them know if they needed to refinance, they should give Countywide Mortgage a call!

Flagstar Bank is a one star company as far as customer service goes. I agree with Randi K. who…read morealso posted a statement. I had ab insurance loss claim that started in February 1st, 2024. Flagstar has been a nightmare to deal with, to get the funds out of some vague escrow account. I have spent hours trying to get this resolved to no avail. They use an online website and an terrible department in their company called the "Insurance Claims Ceneter". It is the biggest barrier to get help to get my home repaired and the contractor paid. As of the writing of this review it is still not resolved and they are still holding onto money that I need to get my home repaired and paid for, Flagstar contracts out to a third party inspection company known as Safeguard Properties that is equally as incompetent and has rotten customer service. Whenever I call it takes hours to get to someone, at Flagstar to help get problems resolved and nothing ever get done. I have tried to get help from their so-called "resolutions department" and nothing ever gets resolved. No help, no resolution, just barrier after barrier. NO one ever answers quickly and god help you if you need to get transferred to another person. The calls go into call center hell and you can never get out. Flagstar clearly does not care about its customers, anything they have to suffer thru, nor really in getting anything resolved to assist their customers getting help. No one at this bank takes responsibility for anything!! They really do not care if you are their customer, your house is in disrepair, getting anything resolved; because of their incompetence and lack of good customer support, They have a lot of customer service verbiage on their webpage about their values and care for their customers which is all lies and subterfuge. As I am writing this review, I have spent another 30 minutes waiting on hold to speak to someone regarding my problem again.. Do not use this company, run, get a mortgage loan from anyone else or you will be very, very sorry.

I do not believe that Flagstar bank got 4.5 out of 41 reviews. I think these reviews are…read moremanufactured. That company has been a one star company for several years. Perhaps the branch in San Diego is different. I certainly hope so for the benefit of its customers.

Allyson with the Robison Home Loan Team was great to work with. Very professional, quick to…read morerespond, and on top of everything throughout the process. As someone in the industry, I truly appreciate working with other professionals who move with urgency and communicate clearly. I'd confidently recommend her to any first-time homebuyer or even a seasoned buyer. It's always nice doing business with true professionals.

We worked with Ronnie and the team at Robison to help us purchase our first home! Ronnie took the…read moretime to explain everything about the process in detail, answer all our questions, and provide transparency the whole time. Since purchasing, the Robison team has remained in contact, sending cute holiday letters, homeowner best practices, and more!

Thanks to John Gillis and Steve Chizmadia for bringing me out of Yelp semi-retirement to let those…read moreout there know what to expect if they are considering having ACHL handle their home loan. As a neophyte to the refinance process I was recommended to American Capital Home Loans by a friend and I dove right in to get a great deal for my home refinance completed in an expeditious manner. I was encouraged to opt for a VA loan for which I didn't know that I even qualified for since I was a reservist (as it turns out I do qualify...no thanks to them though). It was a good interest rate for the time and my financial advisor with Merrill even indicated he couldn't match the terms, so I didn't shop it around any more. Initially things were progressing after we provided the herculean amount of financial documentation required to complete a loan these days, but then we ran into the snag of questions regarding my ability to qualify for the VA loan. Nonplussed, I took it upon myself to undertake this investigation since Steve Chizmadia and the underwriting team were unable to establish what documents were actually required nor how to acquire them. Finally after expending the better part of 20 hours of my own time researching sitting on hold, faxing, emailing and speaking with the VA, Naval Personnel Records, and the ACHL underwriters, I was able to attain the Certificate of Eligibility (COE). By the way, during this entire process, I was constantly asking if this loan was going to "go bad" because of how much time it was taking. I was reassured that if we completed all necessary documentation by December 23 then we would be whole and the loan would proceed as indicated. On December 23rd I was informed that the loan was never locked and that the terms of the loan as I had understood them had changed. I was deftly handed off to John Gillis who acts in a managerial capacity for ACHL. He told me that I was "being emotional" and that he "didn't pay people to do loans"...I would never speak to my customers that way, and certainly not ones who had lost thousands of dollars based on the flummoxes of my staff. He said he would get back to me by the end of the Holiday week with options. John called me on Saturday to discuss the terms of the new deal, but refused to accept anything resembling accountability for the issue with the lack of locking, nor did he disclose what the difference between the terms of the original loan were and the one he was proposing (I know there was a difference, but he wouldn't do the math for me). He called the lack of locking and change in loan terms a communications mix up. Long story very long, I elected to go with another lender (whom I will in fairness write a review about separately and not mention here). They offered much better closing terms, the same rate, and they didn't have the baggage and ill-will that were the result of the repeated lack of customer service and undelivered promises that John Gillis and Steve Chizmadia delivered to me and my family. I do not recommend this loan provider and strongly recommend shopping around and comparing terms as a home loan is a huge commitment.

Everyone at this Company are positive, up beat and truly care about the way their clients feel…read morebefore, during and after the closing of their home loan. It is a rarity in today's age of "fill out an application on line and we will let you know next week" mentality. Carl & John were fast friendly and they even got me better terms on my financing package than originally agreed upon. :)

We just closed a loan on the purchase of our house and could not be happier with the service we…read morereceived. Kate was very responsive and straight-forward about everything during the process. The first lender we were going to use was providing us with purposefully muddled proposals to hide the costs & interest rate - so the transparent options that Kate provided were helpful while we tried to determine what loan terms best fit our needs. But the more impressive part was how smoothly the process went. We've had friends pulling their hair out during their home purchase loan process and we were so grateful to have a painless experience.

I recently worked with Kate on a transaction where she was helping our buyer perform a 1031…read moreexchange. Kate provided the loan for the tenant/purchaser of buyer's initial property and also did the loan for that buyer on their secondary property. Right from the start I knew I was working with a professional. Kate is very thorough about explaining the loan and lending in general and never gave me the impression that we were inconveniencing her. Surprisingly, I am always able to get a hold of her and when I don't right away, she calls back soon after. Needless to say, the transaction went extremely well and closed very much on time.