These apartments are very high priced compared to others in the area, but because the others…read moreclosest to Helotes are all highly outdated, they get away with price gouging. There is no parking after 8 pm. Forget having friends or family visit without a long walk to your complex. The internet is a monopoly so you are guaranteed to spend $140 for internet and cable and cannot access other options. The pool table and club house are only available until 6 pm, so for anyone that works, you'll never really have access. We never leave the kitchen with food, but had ants within the first few months living there. The best part of the apartment was the dishwasher, the pool is great and the gym was clean and often empty. I wish they would work on these things and manage the prices so people can actually have a decent sized apartment for an affordable price.

My apartment was broken into a few years ago they kicked my back door in.. not only did azure…read morealmost not allow me to leave the apartments they thought that I was the one that kicked the door in as some attempt to get out of my lease.. only reason I know that is because one of the front desk lady's at the time had a brother who lived in the complex who was really close with my gf... and now they sent collections to my credit because of the back door even though I had insurance on the apartment!! AZURE one for the worst places I lived in and I do no recommend these apartments to anyone.

I love onyx! Shelly, Rashard and Jessica really get things done! And I appreciate their help,…read moremoving in was super easy and Shelly really helped answer all my questions. Jessica is awesome shes always on site to help the residents with anything, and Rashard has been amazing at keeping the community nice and well kept. Maintenance issues get handled in a timely matter and I appreciate the office sending follow ups, I feel heard. The apartment itself is cozy, the ac runs really good, the internet speed is amazing! They offer storage on site! Which I love. The appliances are new and well kept. The views are nice! A lot of entertainment nearby, from shopping centers to Six Flags, to the Palladium theatre and arcades like Pinstacks all within 10/15 minutes. The Via runs nearby so it's easy to get around the city from here! some good restaurants to eat or get snacks walking distance. a HEB was built down the road, it's such a great spot to live!

Don't move to this place. The whole building is disgusting and dirty all the time. The pool sucks,…read morethere's dog poop all over the garden because no one picks up that. The departments have bugs and are deri bad service of the administration, the alarm system is defective. and the rent is very expensive for the bad service they offer.

Moving into an RV is not a normal purchase -- it's a major life transition. Dusty gets that, and it…read moreshows in the way he works. I came in curious but unsure. I didn't fully know what I wanted, and honestly, I didn't even know the right questions to ask yet. Instead of throwing endless options at me, Dusty took a very intentional approach. He showed me a limited number of RVs and used each one to narrow down what I loved, what I didn't, and what would actually work long-term. What stood out most was how closely he listened -- not just to what I said, but to how I reacted. He noticed what made me light up, what I hesitated on, and what I clearly wasn't willing to compromise on, even before I fully realized it myself. By the time we found the right RV, there was no second guessing. No pressure. No confusion. Dusty doesn't just sell RVs -- he guides people through one of the biggest decisions they'll make toward freedom and independence. If this is your first time stepping into RV living, he's exactly who you want helping you through it. RV Whisperer is the perfect name.

I have been a resident of Birdsong for almost 1 year and have enjoyed everything about this…read morecomplex. The management is so responsive if any issues do arise, which are few and far between. The pool area is amazing, and the fitness center is great. The community is very well maintained at all times. I would highly recommend Birdsong to anyone searching for a great place to live.

I stopped in to get a tour of the property for me to potentially move. The location is great and…read moredefinitely convenient. However there are not any elevators, the apartment units do not come with a garage and you must pay per vehicle you own in order to park there. The leasing agent was not able to clarify if that was a one time fee or a reoccurring fee. The view of the hill country was great as long as you get a unit facing that way.

From the owner: Welcome to The Overlook at The Rim! Experience life along the edge of luxury living, from the…read moreconvenience of the bustling energy of The Rim to a refreshing breath in peaceful nature. Enjoy walking paths, room to roam, and a beautiful view of the surrounding hill country just as easily as the shopping, dining, and entertainment opportunities lining The Rim.

So after a 2 here I decided to do a follow up review. I have been constantly impressed with the…read morecustomer service of the staff and I honestly think maintenance this apt complex have gone above and beyond to meet our needs and expectations. The management for maintenance has been amazing in fixing the apartment of any little problem they might have. We can definitely count on them. We did have a couple request that needed to be check or fixed and they have been on top of it. Our AC went out on one hot day and Josh was here in mins to come and check on what was happening and also provided a portable AC since it was a weekend. He everything comfortable for us and went above and beyond to get the job done and must say that really impressed me. I have really felt more at home here than I have any other place. I love the events they do here and especially the Christmas events from food trucks to simply allowing everyone to wrap presents in the office with everything provided to the hot cocoa gift sets. It's the little things that make a home and the staff definitely make you feel like home. I give 5 stars because even the little things don't break my decision. We have a puppy that is more than a dog to me. The fact that I can walk him and feel safe is the best feeling ever. Bags and trash bins provided around every corner and dog park for my baby to play and run free is just a great feeling: the only thing I can say is there are moments where people don't pick up after their dogs but again you will never not see maintenance walking around cleaning up the complex. Thank you so much for making the first year as amazing and the second has been even better. We are blessed and feel like home! I love that the management company does events like the food trucks they have been bringing to the complex. Keep up the an amazing job. Kat has always been such a great person when helping with any questions we might have regarding parking, issues, or questions in general. Management has done something great. We appreciate everyone so much. I have definitely recommended this apartment complex to others and even have my brother living here which is nice. Thank you so much. Please continue the amazing events like pool day, popcorn for Pops and many more! Can't wait

Was scheduled to view an apt today @ 12:45-1pm. I get there & office is closed till 1pm. I still…read morewait in my vehicle to give it a try. At 12:58 a door dash driver gets there to deliver food. I also see another man go in & out of the office. I think since it's 12:59, it's open. I get off my vehicle & the man grabs the food from the delivery driver & locks the door & points to the sign that says closed till 1pm I show him on my phone it's 1pm & he unlocks to tell me that they need more time since the food just arrived. I told him I'd rather cancel since that was unprofessional. As I'm walking down the steps he starts to tell the ( I'm assuming lease agent ) that I am canceling my viewing, she looks at me & shrugs her shoulders as if to say " oh well. " I continued to get in my car & leave. Unprofessional. Horrible communication. Waste of time. I also drove 35min just to get there so it was even more frustrating.

Lease agreement is terrible if you have to break it, the worst terms I've ever seen…read more The apartments are dirty inside and out. They don't maintain the the cleanliness of any of the buildings. It looks like it belongs in the hood. Overall it is not a good place to live and they don't maintain the cleanliness nor are the terms of there leases good if you may have to break it. Most places require 30 day notice and you get a free for breaking the lease. Since this place requires 60 days... you will pay two months of rent and pay the termination fee on top of that. The 30 days is normal because it's reasonable to have to do a short term move because of work... a 60 day keeps you on the hook just to steal your money .

Mike was a great help when making the decision for what floor plan to choose, and helped us…read moreregarding questions about costs. Most non-student housing is predatory on college students, with the motive to take money that they don't have. The Oxly has fair pricing, and employees who are willing to help. No complaints here.

Mr Enriques is very helpful answered my call answered and…read moremy questions professionally also considering my situation personally I value this business and the person with utmost respect and encourage anyone who is in need of a suitable home/apartment to call the Apartment buddy...

They took over 48 to respond and then didn't send anything I couldn't find myself.Do NOT recommend…read more You're better off using Yelp and Google to help you!

​Helotes Property Management wasted three critical days of our house-hunting time by stringing us…read morealong with excessive requests and false assurances, only to reject us for reasons that made no logical sense. This was an extremely unprofessional use of our time and money. I strongly advise others to look elsewhere.

Helotes Property Management recently purchased our apartment complex in San Antonio. I originally…read moregave them a low rating because of an issue with a payment submitted through their online portal... we were being charged for an NSF and late fees even though the payment had gone through (there also was an issue with our last name was misspelled in the portal that wasn't caught in time)... regardless, after a couple e-mails and screenshots of confirmation, etc they have corrected. Upon purchasing the apartment complex they did raise the rent, but after speaking with Cristina they were kind enough to offer us a month-to-month until the renovations were complete before raising the rent. Not only that, but if we had to move between units during renovations they would fully compensate us for the moving fees. We did move on to another place but I can say from our 2 months of dealing with them, they were honest, fair, and cared enough to take the time to research our issues and correct them. Thank you HPM!

They have had us living in this apartment with no ac on the beginning of summer we have tired to…read morecontact and we have even went to the office 4 times now all for them to say "its being handled " we have been with out ac on 80 to 90 degree weather for about 5 days and no one has came or called to make sure everything was solved

I have been a resident of Hidden Lake for almost 10 years and up until the last 1.5-2 years I would…read morehave given them a great review- the location is lovely (right next to HEB Plus and the Bandera Pointe shopping center, right down the highway from UTSA and LaCantera), all the trees eliminate the road noise of 1604, office staff was reasonably responsive, maintenance was quick to see to routine issues (usually within 48 hours), and they were seemingly doing what they could to deal with the constant foundation issues. I'm not sure what changed about 2 years ago, but everything has deteriorated and become absolutely unacceptable. First, both the front and back gates malfunctioned and were not fixed for over a year (the back gate is still broken to this day)- the gates had broken down frequently before, but were usually fixed in a reasonable amount of time. But over a year it was left wide open without any regular updates from the office and, when I emailed them directly regarding a status of the repair, was simply told that they would provide an update when they had one. Whereas at one time routine maintenance issues would be resolved in, at most, 48 hours, I have submitted tickets for four separate needed repairs (including not being able to get out onto my balcony as the door will no longer open due to the constant foundation shifting) and they have not been resolved for a month now. I have emailed multiple times, attempted to call the office, left a voicemail, and attempted to stop by in-person to obtain an update. When I DO receive a response, it's to repeatedly tell me that maintenance is seeing to emergency repairs first; I completely understood this... initially, but after a month? The same song and dance is no longer acceptable. And the office personnel have become nearly IMPOSSIBLE to get in touch with, no matter the avenue. Emails may be responded to once, otherwise they go completely unanswered even after follow up. They won't answer the phone- I called nine times over a two day period before I spoke to someone only to be given the same excuse. That was weeks ago- I've attempted to call six times so far today (it's currently early afternoon) and no one answers. When I stopped by the office in-person they have the out of office sign up signaling they'll be back in over an hour. Being a resident of this community has become both infuriating and disheartening since you absolutely cannot get any meaningful response (or, oftentimes, any response at all) from management. And don't even try to contact BH Management- I couldn't get a phone number from the office and the messages to the email address I was given have gone unanswered. Basically once you sign the lease, you're on your own. Just pray that you don't have maintenance issues or issues with your neighbors because you won't receive assistance. From a long-time resident, do yourself a service and look elsewhere.