At the Woodford Brothers web site I requested help with a sagging porch and they set me up with an…read moreappointment. I received a call before the appointment and heard two things that suggested they weren't the right company for me. First, during the phone call I was encouraged to read the material they'd sent me in the mail describing in detail the specific services they offered. That was a red flag for me because we had not yet established what specific service would be the best solution for my specific need. In fact, during the visit, the Woodford person ended up proposing a contract for a service that did not match the pre-printed material they'd wanted me to read. In other words, the company was initially focused on specific solutions before they had determined the problem. Second, during the call the 5% discount for same-day signing of the contract at the time of the visit was mentioned. That was also a red flag for me because it indicated that they didn't want the kind of customer who evaluates multiple options and then selects the best fit. During the visit, the Woodford person made it clear that he was not familiar with the three or four sentences I had written at the Woodford web site to describe my problem in the first place. That seemed to indicate a basic flaw in the operation of the business. I would be wary of this company.

READ THIS POST BEFORE DOING BUSINESS WITH WOODFORD BROS…read more They were retained to replace my sister's gutters for $10.3K. They wanted a $3.1K deposit which she had to pay in cash because their "credit card reader failed". This amount turned out to be excessive and in violation of NY law. The work was schedule for December of last year. Without notifying her, they rescheduled the installation for March of this year... without her consent. However, my sister who signed the contract became seriously ill... is in the hospital... and would not be available to supervise the work at that later date... a date they rescheduled to do the work without my sister's consent or knowledge. As such, a demand for return of the full deposit was made and refused by Woodford. We will be taking further action. UPDATE While it was inexcusable to have withheld the deposit, Woodford is making a full refund of the remaining deposit and promised to send it certified mail the same day. My thanks to Eric for his prompt response to this matter.

BUYER BEWARE Less…read morethan a week after I had gutters installed by Iron Horse of Syracuse in January 2021, leakage problems had to be fixed at two separate sections. Again this year, in the exact same two spots, the same problem: the leakage resumed. Last year one of the owners (Ben) first insisted that it was a roofing problem, but when the other owner (Eric) came with him after I pressed the issue, one section was replaced. The other section was sealed. The moral of the story? Despite the same problems, in the same two sections, video, audio, still pics and all ... again, the co-owner (Ben) blames the roof--even when two separate Syracuse roofing company assessments say otherwise. My guess is that he's likely telling the same line to other customers, which is why I'm posting this review. Videos and pictures, thankfully, clearly show what I consider to be the shoddy work of this company. Specifically and importantly, they show the roof edge is intact along the entire edge. More to the point, they show the huge gap between the soffit and the gutter that was installed in January 2021 by Iron Horse. Pictures do not lie. My conversation with the same co-owner today (Ben) made abundantly clear that he could care less. Initially he offered a refund when he thought I was buying his roofing story, until I called his bluff and said 'yes.' Then, his story changed. Again. If you can avoid this company, please do. You will almost surely save yourself a headache that's hardly worth their lower pricing and quick (shoddy) work. I'll post an update once I get these sections replaced by another gutter company that doesn't operate 'in the gutter.' I'm guessing that a lot of the 5-star reviews from "customers" that have posted only 1 review are likely fake. That should tell you all that you need to know. Or, maybe it's just that every customer won't get the same 5-star service as the other "customers" here.

The three installers were very friendly, competent, and professional in every way. My house is a…read more54 year old HUD house that has needed everything done to it, but we have never experienced installers as polite, and customer-focused as the Iron Horse Gutter Works team. My wife bought lunch for them and we had a nice visit. They are welcome in my home anytime. Highly recommend Iron Horse Gutter Works,

Matt truly went above and beyond to clean my gutters which I had been neglecting for so long that…read morethey had plants growing out of them. He was here within a few days of my call, did a fantastic job, and everything was done in a professional and friendly manner at a very reasonable price. Highly recommend 315 Services!

Matt arrived the day after I called to inquire about having my gutters cleaned. He efficiently…read morecompleted the job and did find some additional work of sealing some cracks. He sent down photos of the cracks and waited for an approval before proceeding. He texted a series of photos of the cleaned gutters. Very easy and professional service.

Premier showed up at the time agreed on and did a Fantastic job and the cost for the job was great…read moreand we recommend Premier everyone. Thank you for the awsome job.

Great job friendly guys looks excellent showed up on time did work and cleaned 100%read more

Needed new rear siding done, he came same day for a quote. Very reasonable price. Job was done in…read moreone day the same week. Very responsive, took the garbage with them. Would definitely recommend.

From the owner: ( Service provided: Siding, Roofing, Gutters, Repairs , Aluminum trim , and moreread more

We had our gutters installed in November, as promised they said the gutters would be installed…read morebefore the winter and thank goodness with the winter we had they were true to their word. We especially appreciated the communication that Barry's provided. All phone calls, text messages or emails were answered promptly. They crew arrived on time and got right to work. They also cleaned up everything. It was a great experience. Would HIGHLY RECOMMEND!!!

Three men came to my house to put an awning in. They were very polite and professional and did a…read moregreat job. The awning looked absolutely beautiful. Actually I will be ordering another one half the size to go across from it over our bar, I like it so much. Also the representative who brought the samples and provided us with all the information was extremely helpful in decision making. Great thanks to all of you!

Great family company, based on my senior mother's conversation. They addressed my mom's concerns,…read moreand made her feel so comfortable, which is not easy to do. Great to know there is someone old school to call, who we can trust!

Exceptional! Not only did they replace the roof weeks earlier than any other roofer we contacted,…read morebut the knowledgeable crew was professional, respectful and friendly. We're thrilled with the job - it's made the house look so much better. Truly one of the best home repair experiences we've ever had. We highly recommend Wilson Contracting!

JUST WOW! AWESOME! THANK YOU THANK YOU THANK YOU VANDERHOOF ROOFING COMPANY FOR EXEMPLARY WORK!…read more After a 6 year wait to 'get to the roof'... (Oye vay, our house had needed a lot of work, so we did the inside, and landscaping first.. while the roof waited patiently) This month we FINALLY scheduled to have our - very old, badly maintained, bondoed.. duct taped.. (from WAY back) ..mess of a flat roof ... TOTALLY FIXED! We interviewed 3 companies and went with VANDERHOOF. It turned out to be one of the best decisions we have made since moving to the area. Vanderhoof came in with a swat team of capable roofers, and worked like a band of Army Engineers. They tore off DECADES of badly done roof work, layer after layer after layer. (What a mess of construction debris!) At the end of every work day, they left our yard immaculate. Then they built, and built, and restructured, and redesigned. (Flat roofs need expert attention). The work took a bit longer than they estimated due to the amazing number of layers to be removed, and their painstaking rebuilding process - but the Syracuse weather cooperated *(!!) and the work finished yesterday and it looks fantastic! (Photo shows NEW SPECTACULAR FLAT ROOF! Later I'll dig out the original roof.. it looked like a moonscape of bulbous waves and misguided historic attempts to mesh a labyrinth of disconnected ill selected materials. (We inherited it in 2016. ) I can't recommend Vanderhoof highly enough.

Van Derhoof recently put a new roof on my house and part of my barn. They gave me firm quotes…read moreahead of time and talked with me during the project about any necessary changes. The job was completed in one day! They protected my landscaping and cleaned up the worksite completely. This is a very professional group that does high quality work. I highly recommend them for your roofing job.