It's hard to articulate how happy I was that we chose The Elms to help us say goodbye to our…read morebeloved mother. First, the space is modern, bright and elegant--not at all stuffy and dark like some funeral homes. With only one salon, the whole place is dedicated to one family. The ample parking turned out to be essential. But it was really the attentive, compassionate service from Michael and his team that made everything so easy. Because of them, our sadness was not compounded by stress or frustration. They helped us display photos, collect cards, greet visitors and just enjoy the company of our friends and family. At no turn did anyone decline our requests or try to upsell us on anything; honestly, I was able to forget that The Elms is a business at all. Within a week afterward, Michael gave us digital copies of the guest book (sorted alphabetically) and a digital photo of every card that came with a flower arrangement, making it easy for us to thank everyone who had expressed condolences. I don't wish for anyone to need the services of a funeral home, but when that time comes, I emphatically recommend The Elms.

Never thought to review a funeral home, but feel the need to. I went to a few wakes at The Elms…read moreand was impressed by their welcoming chapel. It is very intimate, as they only have one viewing room, so there is no intermingling with other families, the place is all yours. So when my mother passed away, we decided to go to The Elms. Michael R. was our Director and his professionalism and knowledge left my family at ease that everything would go smoothly. He communicated to us everything that would happen and when, and walked us through the process. He was at our beck and call and helped us with decisions we didn't know we had to make, and I am forever grateful to him for this. Karen C. was present on the day of the funeral, in addition to Michael and besides her caring nature, she provided services that made us extremely happy (mom's make up). I cannot say enough good things about The Elms and will continue to give them our family business. During the most difficult time of my life, The Elms staff was by our side and again, we are beyond grateful that they made this experience one mom would have been proud of. I don't care to "shop around a dozen funeral homes" in the City and Suburbs, or how many funeral homes someone owns. I know where my family and I will continue to patronize.

Sad day, but it was handled very well by the staff at Peterson-Bassi, especially for services…read moreprovided in the midst of the Covid pandemic. We've just attended a brief in-person visitation, and safety protocols were excellent: floor taped to ensure distancing, limitation on how many visitors at once, masks, and many hand sanitizer stations. We will watch the services at home via a Zoom link now. Grateful for the care provided to the grieving family and friends. Thank you to the staff. Parking was not a problem. There are probably 25-30 spots in the lot and also a lot of nearby (metered) street parking.

Sabrina Bassi LaBarbera and her brother, John Bassi, treat you like a member of their family from…read morethe moment you call them to ask for their services. When my mother died, they were available to us 24/7 for an entire week, responding promptly to text messages and phone calls. Sabrina herself came to get my mother's body from her apartment and anticipated every single one of our family's needs. John oversaw every part of the funeral Mass at the church, helped direct the procession to the cemetery, and even called the restaurant when things ran late and he knew we would be late for the funeral luncheon. Losing a loved one, especially a parent, is extremely difficult, but the Bassi-LaBarbera family made things so much easier. Highly recommend them.

Grateful to Kevin who permitted my gallows humor-the more anxious-ish I get? The more hilarity…read moreappears. (Next lifetime I'll come back as a crab. Not.) Gentle spirit, quick smile, very 'do the right thing' which is the most important quality of all. My only micro-quibble was the requisite bowl of candy. Giant life savers...ehhh. They need more like a hard fruit-filled cornucopia medley situation. My dad would have liked that. Thank you Kevin. You rawk.

Owner-operator Kevin Harnett was there for us every step of the way during an obviously difficult…read moreperiod, no matter the day or time. The facilities are designed to provide an intimate setting solely focusing on family, friends & acquaintances of the departed.

I am very pleased with the monument I ordered from the Peter Troost Monument location in Justice…read more Jolanta Plewa was wonderful to work with. I went to buy a monument for my brother's grave in a somber mood ready to purchase anything to get the uncomfortable task checked off the list of things I had to plan for his burial. Jolanta informed me that she could help me design a custom monument at no extra charge. She kindly and patiently walked me through the design process and helped me create a monument that really honored my brother in a unique and personal way. The process was very comforting in a way I never imagined it could be. I just viewed the monument after it was installed at the gravesite last week. It is beautiful and leaves me with a sense of peace. Thank you Jolanta

Jolanta Plewa at the Justice, IL location is AMAZING. My mom passed away in February. I began…read morelooking for a headstone in April. This company's prices are reasonable. There are many designs to choose from, and Jolanta was helpful from start to finish. I went with a custom design. It typically takes 6 months, but with Covid, we experienced delays. Jolanta was very informative throughout the process. She helped me design the headstone as well. Then my mom's husband passed away after we designed it. I asked if he could be added and she helped me redesign it. Life happens, and she accommodated all requests. The final product turned out beautiful. I hope I don't have to see her anytime soon, but I highly recommend Jolanta at Peter Troost during such a difficult time. You will not be disappointed. My mother stands out just as we planned. Thank you, Jolanta!

Rago Brothers provided compassionate, efficient, and reasonably priced service. The front office…read morewas knowledgeable and was always able to answer my questions.

Our family is beyond grateful for Rago Brothers Funeral Home. Joe and his family are incredibly…read morecompassionate and empathetic. They made the process painless while allowing us a moment to grieve. I would absolutely recommend Rago Brothers.

Knollcrest was extremely helpful and professional throughout the most difficult time of our lives…read more Josh guided us in making the best decisions to honor my father. The program, the holy cards, and the ceremony itself were exactly what my father would have wanted. Josh had great communication and provided support to our family throughout the entirety of this process.

My mother-in -law passed away a week ago and we held the wake and funeral thru Knollcrest funeral…read morehome & Steuerle Chapel in Villa Park .The customer service was unbelievable it was handled thru Eric & Beth. Everything done by these two employees was flawless and you couldn't ask for better services . I would give them 10 stars if I could. Thank you Thank you Thank you. Pat Moran Glen Ellyn

I have dealt with this establishment twice, once when my dear Mom passed away in 2018 and again…read morewhen my 100 year old spunky & loving grandmother passed in 2020. When my Mom passed, my sister and I made an appointment to select a headstone. I was impressed when I had called to make an appointment as I spoke to Chris Lee and he was friendly and informative. We met with him on 3/25/18. He was very helpful in giving us information on the type of headstone that was required for the area where my mother's grave site was, the catalogs as well as the sample headstones that was in his office to choose from. With his help, we chose a headstone we were really pleased with that was regal and epitomized my mother's classiness. In the year of the pandemic, my granny passed in June, 2020. Since we had a good experience prior, we decided to come back to this business to get a headstone for her grave site. We met with Steven Bloom on 8/1/20. He was friendly, took time to show us our options and we selected a different headstone that reminded us of her personal style. We paid for the headstone in full (you have the option to make a partial payment) and waited to hear updates on our order. More than two and a half months passed by and I hadn't heard anything regarding our fully paid order so I reached out to Mr. Bloom for an update. I talked to him via phone in October and he remembered me and the order and told me he would call me back that day to provide update details. I didn't get a call back so I called the next day and left him a voicemail as he was out of the office. I still did not hear from him after a few days. It was then that I called again and asked to speak to a manager. I was transferred to a vice president and explained the situation. He looked into it and was honest about what happened which I appreciated. Our order unintentionally got lost in the shuffle. With the pandemic and tons of orders, an error occurred. Sir V.P. apologized for the non-communication of who we dealt with concerning this order and the error. He got right on getting our order processed immediately. He communicated with me by email and by phone as to the developments. I appreciated his willingness to be empathetic to my family on how important getting this headstone done and done right. He was professional at the same time. By the time the headstone was finished, unfortunately it was too late in the year for it to be placed so Sir V.P. said that he would follow up with me in March to see if Glen Oaks Cemetery had placed the headstone. He kept his word and called me on March 1 - the headstone hadn't been placed yet but he would check again and get back to me. My granny's b-day was March 6 so I decided to go out to the cemetery to visit her. I was happy to see that it had looked like they had just placed the headstone either that day or the day before. I personally reached out and thanked Sir V.P. for all of his help and assistance in getting this headstone completed because it was really important to our family. I highly recommend this business. Their monument selection is HUGE! Thank you Peter Troost, appreciate your establishment.

I live in Seattle and needed a headstone for my brother who passed away in Chicago. I am so glad…read morethat I chose to go with Peter Troost Monument. The service and communication provided from Will Barker was outstanding! With this being sure a difficult task to handle emotionally I felt reassured and the service was in good hands with Will. I would recommend everyone to use Peter Troost Monument if looking for a company with good communication and great integrity.

Weeks before we thought we would need help I met with Ryan Geils to discuss the options and…read moreprocess. I really like family businesses and Ryan only added to my position. He was great! All questions answered and options, costs and recommendations based on my input put everything in order. Our solution in place and only a phone call away. When the time came, months later, late at night, one call and they appeared punctually at the time we requested (around 2am). Everything took place as planned, no hiccups and we were able to deal with our grief and not the details. Geils Funeral Home is totally buttoned down.

The service provided was outstanding. Our family felt at ease that all the details were taken care…read moreof to our liking. It was nice to be assisted by a respectful staff at a difficult time of our lives. The chapel was beautiful and it accommodated all of us. We highly recommend to use Geils Funeral Home in Bensenville.