Extremely unprofessional. Never returns your phone calls. Post my father's obituary with services…read morethen takes the post down, because a family member wants to have 2 services instead of one. Completely disrespecting the entire family. Holding onto my parents urns. Would never recommend this funeral home.

I grew up going to a funeral home on the other side of Schaumburg, on Golf road. I always found it…read moreold and outdated. I've attended dozens of funerals of family and friends there. This was my first time at Salerno's and I was expecting the same, but was pleasantly surprised at the modern amenities at this home. The main interior is bright and doesn't feel somber as you walk through. The staff seemed polite and courteous and the seating was comfortable and plentiful. I said goodbye to one of my oldest friend's father last week and I found this funeral home a perfect place to honor him. He has was a former US Marine, so there was a flag ceremony that will live in my memory for a long time. This would be a great location for your service.

It feels a bit strange to review a funeral home but I am very happy that I decided to use Dupage…read moreCremations when my mom passed away a couple of months ago because they made everything very streamlined. I had visited the location a couple days before my mom passed and they were very respectful and took down all of our information so that after my mom passed they were able to just come in take her body to the home. They also were able to get all of our official documentation information filled out at that moment as well. We had the basic cremation package which allowed us a 30 minute viewing. The space was clean and allowed us some private time with my mom before she was cremated. Receiving her remains and death certificate was also very efficient. We received both a couple business days after the viewing. Thank you for making a difficult life event pain free and simple. That was very important for us as we grieved.

As others stated it does feel strange to leave a review but with such great service you just want…read moreto tell someone. Everyone was professional, patient and kind. Even when they arrived to pickup my mom from my home they were caring, careful explained the process, walked the best path for exit and did not rush even though it was pouring rain outside. I was immediately impressed even through my grief. They followed up with me as stated, scheduled a meeting time to discuss plans. They were upfront about pricing, no gimmicks or salesman pitch. All of my questions were answered, no request is too weird because they've heard it all. I actually learned a lot about the cremation process and county requirements. I'm so happy they were recommended to me and I tell everyone about them and my family will definitely utilize their services in the future if/when needed.

So my mother had a traditional South Indian "arranged marriage," which was beneficial for them…read moreboth My father was already in the US with the intent of becoming a US citizen for the purpose of becoming an MD, an American MD I was born during his Scholarship, long before I have memory of. He decided to purchase a 3-bedroom, 2 bath home in the all-White suburbs of Arlington Heights - 100% so that my my little brother and I could have a backyard with a children's swing set in the 70s Point being, my mother, who physically beat us with a wooden spoon DAILY... I would never assault a dog physically or verbally... why the fxck would any human assault physically a 2-year old????!!!! She hated my MD Dad and her children So when my my Dr. MD Dad suddenly dropped dead in in 2014 - my local Illinois Cremation Center was there primarily there for my husband to follow a traditional Hindu cremation (imagine a simplified ved version of happy comedic Dr. Kuttners (if you ever watched House, perhaps the last amazing TV show sans Cable);self-inflicted gunshot suicide When Dad dropped dead, he had handwritten instructions on what to do with his ashes Well Uma still keeps HIM in his now-bedroom in his closet with the door to the room permanently closed Via my husband, while I was still "comatose" and eliminated on my my bed on three layers of "puppy training pads" ICC offered my husband to pray to witness all of it, although his best offer was to purchase a simple wooden wood box and an "expensive but cheap" bamboo container They in addition to cremation - trust ME THIS SINGULAR TIME PLEASE - Order #1M Death Certificates with ease (needed for cancelation of every single thing in his name (home, utilities, credit cards, phone accounts (lol the landline) cell, etc etc etc.. Uma regularly ays her victim card with his passing, she is an 80+ authentic Yoga instructor and daily I hope that I die prior to her Uma's body can finally rot in her finally her her own house that my Dad paid for when he was a very poor MD student and his only "job" was as a pre-MD student teacher Uma does not deserve Illinois Cremation Center so respect and care of anyone would has passed and especially their kindness of families going through the ordeal My husband is big and tall White guy As I understand it, we both require at least the same size container. Tissue and fat burn simply, it is bones, which every human or animal has (i am a lifelong Hindu vegan since birth) Anyway when Ed dies ( our 30th Anniversary is in a few days), I shall just call ICC to pick up his body at the hospital or at our home), order at the 2014 price and ease 100 of hos Death Certificates and bed done I do have to by IL state law, pick up his ashes within 30 days plus sign 1 million forms, with even "comatose" in our bed that I obviously eliminated n (;2026 and the most active Yelp reviewer /r

Losing a loved one is never easy, but I'm so thankful we chose Illinois Cremation Centers to care…read morefor my dad's arrangements. From start to finish, they showed such compassion and understanding. They patiently guided me through the entire process, answered all my questions (and I had plenty!), and never once made me feel like a burden. When it came time to bring Dad home, they even helped my daughter gently place some ashes into a small urn before handing us the larger box. That small act of kindness is something I'll never forget. It showed how much they truly care about the families they serve.

Professional. Deeply caring and compassionate. We used them for both my parents and have…read morerecommended to many friends. Thank you Brian for everything!

Our son recently passed away very unexpectedly and Brian and his staff were so caring and helpful…read more They handled everything for us and explained everything we needed to know. We would highly recommend them for your funeral or cremation needs.

Kapsa Monument Co did a beautiful monument for me and my late husband a few years ago and placed it…read morein a Hillside cemetery. The monument has a vase on each side. Recently one of the vases has become loose. I've tried to reach out to Kapsa a few times. No one ever answers the phone. I've left 3 messages in over a week and half stating my issue and asked for the favor of a reply. I've yet to hear back from Kapsa. This monument wasn't cheap. I've reached out to two other monument companies in the area in the meantime and they are willing to help but say Kapsa should stand behind their business and take care of this. If they can or can't, either way the courtesy of a reply is expected for such an expensive monument. I can't rate them good in the service area as they are non responsive.

Buyer beware. This place is absolutely awful. They will screw you on the contract and they are very…read moredisrespectful. They will intentionally and purposely omit IMPORTANT and KEY things from the contract, and this can screw you in the end. When I caught these items, owner refused to correct them. Here they are: 1.) They verbally said that ALL inscriptions and design are included in the price, but when you get the contract it does not say this, and when you ask the owner to add, he refuses. Don't ever sign the contract unless they clearly write in text that ALL inscriptions and design are included in the headstone price, just like they verbally say. 2.) Draft of the drawing, design, and inscriptions was not attached. How else will you know what the heck you are getting?!?!? Don't accept without this! 3.) Full names of the deceased were omitted. This contract is also combined into the application for the cemetery. Are we just trying to get the cemetery office to guess? 4.) Memorialist didn't sign the cemetery contract on the back, which is required before you can even place any headstone in the cemetery. The cemetery has its own rules which we all have to agree to. We don't own the cemetery. These are all normal procedures for all cemeteries. 5.) Approximate date of delivery was missing. You can't just put a season like spring or summer. The owner was very disrespectful. When trying to resolve this in a calm manner, he talked over me. I tried talking to the owner nicely on the phone, but all he did was hang up on me. Avoid this business, and go to others in the area that will: actually put in writing what they say verbally, are willing to actually fill out a contract completely, and treat you with respect. After all, if you are paying them thousands of dollars for a headstone, I would think that you would at least have the above taken care of. This place is absolutely awful. STAY AWAY.

Amazing 5 star highly recommend them they was also very professional with my wife medical alert…read moretask trained service dog

It is really an unfortunate occasion that brings one to a funeral home. When you enter, the office…read moreis to your left, viewing parlors to the right. As you walk toward the viewing parlors, there are short halls that lead back to a cross hall where the lounge and restrooms are located. There are stained glass windows along the hall and also in Parlor A. With the sun shining through, it was quite peaceful. There is a small parking lot located on the west side of the building and then another parking lot located across the street on the east side. Take precaution when exiting the lots onto Cermak Road.

Very respectful and considerate. They attended to any of our requests. Grateful for the assistance…read moreduring our grief and followed up several weeks after to offer any support or resources.

I have had two experiences of my own with this funeral home, which were excellent. I have gone to…read morewakes for friends and family members and their services also appeared to be top-notch. However, it was very disturbing that my family member passed away a few months ago And aside from the fact that I'm still receiving multiple surveys in the mail one was addressed to my deceased family member and went to that home address. This was a survey on the funeral home experience. I had to call this morning and inform them. I spoke to John, and he was extremely apologetic and stated he would speak to the owners to make sure that this doesn't happen again. I'm not even sure how this happened in the first place being the deceased name and address weren't on any of the paperwork aside from the death certificate. It's pretty much one of the last things a grieving individual needs, and it was made worse by the fact that I had a travel to get the mailing. In my opinion, I don't find this appropriate or excusable.

My mother recently passed away. I wasn't sure where to go but as soon as I entered Adam's…read moreWinterfield and Sullivan I knew it was the right place. Kelsey helped me with the arrangements. She was very caring, experienced and guided me through the whole process. Very kind people! She and the staff made the whole experience easier for me and my family! As for the costs it was easy to understand what I was getting for the price. Other places it was cafeteria style or looked like I needed a lawyer to figure it out. This was simple for me at a difficult time. Thank you ! Please consider them in your time of need.

We just lost my father. My mom's side of the family has used Adams, Winterfield and Sullivan since…read more1968. So we turned to them again for the arrangements. Kelsey helped us with the planning. She is so kind and thoughtful. She sent me proofs before publishing anything and didn't seem to get annoyed with my many many changes and requests. She and Terry were with us until the end, for which we were immensely grateful for. Everyone there is so very helpful kind and friendly. You don't feel like you are talking to a stranger, you feel like you are talking to a friend. If you ever find yourself in need of such services please call them. I promise you will not be disappointed. They do not take advantage of your wallet either. They are very affordable.