Office manager very nasty. One of my best friends and husband had horrible experiences. Go to…read moreWilmer eye for the best care.

I had to wait 6 weeks for an appointment with a dry eye Dr. for 9/25/25…read more On 9/23/25 at 10:24 am I get a call from Eyecare Service informing me that the Dr. would not be in on 9/25/25. The caller said she would call me back to reschedule, I never heard back from them. I called this morning to get rescheduled and was informed the appointment was not cancelled. I was in disbelief! What is going on there! I did not trust them and cancelled the appointment just in case they were misinformed., because I did not want to be charged for missed appointment. I requested that management call me so that I may discuss this issue with them. Then I find out that they reassigned my 10am appointment to someone else! Something seems fishy to me. I believe they wanted my time slot for someone else and figured I would not mind, telling me that the Dr. would not be in that day-9/25/25.

Customer service and information matters. Website and Google reads the clinic doesn't open until…read more8:30. Clinic makes an appointment with a customer for 8. Patient shows up at 8:15 because the clinic doesn't open until "8:30." They apologize for the "website being wrong" and state "it's been an issue for a while and happens all the time" but then won't let the customer keep same appointment (even though they were admittedly in the wrong). If they can't get their website and appointments right, then communicate with their patients that known website is wrong and then won't honor a patient's appointment when they were in the wrong, why would I want them to look at my eyes? Let's start the patient/doctor relationship on a good note. Thankfully I just need a routine eye exam and it's not an emergency! I'll be finding a different eye clinic to have my eyes checked out! Johns Hopkins, do better, your patients have busy lives and our health matters, our time is valuable to us and to be treated poorly from the beginning of the relationship is very disappointing.

Simply the best ophthalmologist in town! Dr. Loeb is a great surgeon, who's been taking care of my…read morefamily for over 3 decades. There is no better surgeon to trust your eyesight to! Dr. Loeb is extremely smart and he is also technically sound. He's also an avid sports fan who loves the Terps and the Ravens! He also has an eyeglass store on the premises, and his staff there is also outstanding! They go the extra mile to make sure that you are getting the right glasses, and their prices are super competitive.

This Doctor is horrible with children. I took my 5 year old to be seen there. The first appt was…read moreok. although after giving her steriod drops he told me we did not need to follow up. I ended up taking her back to see them becasue after 12 days and still problems with her eye something needed to be done. She threw a small fit in the office and cried of course she is in pain. He threatened her telling her that she had to go to the hospital and the were gonna put her to sleep and strap her down to a table to examine her. Of course that made matters worse. He then stood up and grabbed the papers off her chart and tore them up right in front of me and her. He told me my daughter was out of control and needed to be sedated in order to be examined. I did take her to GBMC and they treated herwithout a problem. She was not out of control but did everything the doctors asked. Please do not take your child to this man.

Dr. Rowen was the third eye doctor I went to for lasik. I didn't like the first two like I liked…read moreher. She is kind and a real expert. I haven't needed any glasses since I got the surgery and my new eye site is like a miracle!

The process to schedule an appointment is crazy. The voicemail says text to the number. The text is…read morereplied to a week later. Then another week plus to determine if the insurance is valid. Never had a doctor office that takes such a long time just to schedule. Still pending insurance determination but said I can get the verification myself if I can get it faster.

I had surgery ( upper and lower blepharoplasty) 2025. After my 7 day check up he checked my eyes…read moreand I knew something was wrong but he wouldn't tell me what it was instead he referred me to see an optomologist and they told me I had a lot of swelling and it continued. I'm having pain and blurry vision. Dr Gandhi told me I wouldn't go blind but it's been a bad experience with him. He's always late! I tried to schedule appointments with him but he denied all my calls. Please don't get surgery with this doctor. Not to mention while in surgery I kept waking up and could feel all the pain of him cutting flesh off my eye.

Today was my annual eye exam with Dr. Padusi. Once again she thoroughly explains every step that…read moreshe takes and what is going on with my vision. Any changes or constants that may be going on as I get older Dr Padusi let's me know. The exam is positive today and I am thankful for the care I received. Rebecca who works very hard at the front of the office also does a tremendous job taking care of my appointment, insurance information and answering my questions.

Dr Padusi is very patient and takes great efforts to explain everything to you. She never makes you…read morefeel that she is in a rush and gets you out as soon as possible.

I am only giving this a 3-star review due to the amount of time we have to wait every year. My…read moreparents have been coming here every year and now I have been bringing my mom since she is by herself- I am not a patient. The doctor and care is excellent for her, BUT they really need to overhaul their appointment procedure. When you have a 9:30 appointment you expect to be seen at 9:30 or shortly thereafter. Every year without fail, the doctor shows up hours later beyond the appointment time. Usually we are here for at least 3 hours total which the majority of the time is spent waiting on the doctor. No one wants to waste a half day just at one appointment- it is unacceptable.