If I could give this place 10 stars, I would without hesitation. This was hands down the BEST…read moreexperience I've ever had at any medical office--period. From the second I walked in, everything felt next-level: the staff was incredibly welcoming, the office was spotless and modern, and the entire visit ran like a perfectly tuned machine. But the real MVP of this experience was Ashlyn. I cannot say enough good things about her. She didn't just provide great service--she completely elevated the entire visit. She was unbelievably kind, insanely knowledgeable, and made me feel like I was the most important patient there. She explained everything in a way that actually made sense (which is rare), answered every question with patience, and somehow made an eye exam feel like a VIP experience. You can tell she genuinely cares about what she does and takes pride in making sure everything is perfect. That level of attention and professionalism is hard to find anywhere, let alone at a doctor's office. The doctor was also fantastic--thorough, efficient, and took the time to make sure I understood everything about my eye health. I walked out feeling confident, taken care of, and honestly a little blown away by how great the whole experience was. I don't usually write reviews, but this place absolutely deserves it. If you're looking for an eye doctor, stop searching--this is the one. And if you get the chance to work with Ashlyn, consider yourself lucky.

My medical benefits allows for an annual eye exam covered at 100% as preventive care. The past two…read moreyears I have had to argue to have what I am allowed to be covered. Last time they I paid the co-pay and they refunded it months later. I proved I was in the right then and went back thinking that it wouldn't be an issue again. WRONG! They coded it as a medical diagnosis when it was NOTHING more than an annual eye exam. A BCBS patient advocate agreed with me and contacted "Heidi", who handles billing, and she refused to change the coding to the correct "Annual eye exam" instead of "Medical Diagnosis". Not one thing changed between last year and this that would indicate a different "medical" code was needed. Guess who's going to file a report with the Maryland Medical Insurance Fraud board!

I've been coming here for my eye exams for about 6 years now. I've always had pleasant experiences…read morebooking the appointment, receiving reminders, checking in, and the actual visits. Because of my sensitive eyes, I opt for the retina photograph instead of getting my eyes dilated - just let the front desk know upon check-in and the tech that takes you back. It's an out-of-pocket cost, but worth it. The techs take you to a different room to have your eye pressure checked and retina photos. Once in the exam room, it's usually a quick (& thorough) visit with the optometrist. I see Dr. Baziz - he's always patient and ensures I have a good understanding of what he sees/looks for. The front desk, techs and Dr. Baziz are all kind and knowledgeable individuals which is why I can't recommend them enough to my family/friends in the area. Though I've moved away from the area, I am happy to make the commute to this practice because I am confident that I am always taken care.

Saw some of the reviews and was worried about bringing my dad here for his appointment. Had an…read moreappointment scheduled for 10:30 but I thought it was 10:00 so we were super early. The front desk receptionist was friendly and got us checked in. She was very friendly. We only had to wait a few minutes until my dad was called back. The procedure he needed was a part of an ongoing monthly treatment plan. Everyone was friendly and made us feel comfortable. My dad enjoys coming here and if he is happy I am happy. I am confident in the doctors and staff here. Waiting area and all of the exam rooms we went into were clean. I used the restroom and it was clean as well. Definitely looks like they make sure the office is always clean and orderly.

Disorganized, long wait times 1.5 - 2 hours beyond scheduled appointments on multiple occasions,…read moresubstandard diagnostic equipment, overpriced and ill-fitting contact lenses. Done.

Although there are quality physicians working here, they are so overworked that they usually rush…read morethrough their 15-minute appointments and appear to be somewhat distracted by their scheduling obligations. They frequently--I don't use the word lightly--cancel or reschedule appointments with very little notice with no apology from their nasty secretarial staff, who seem not to care that they're delaying appointments for quite serious conditions for two months.

Their billing practices should be illegal. After paying my copay and anc additional $342, they…read moresent me an additional $732 invoice. I disputed the invoice and they just sent me a statement. Completely outrageous.

Dr Williams and his team are phenomenal. My wife just…read morerecently had surgery, for the first time with Dr Williams, and it's too early to know the end outcome, but the confidence is there to know we're on the right track. We traveled from PA to his practice and it was a blessing to have a Dr who has built his practice around peripheral nerves unlike the multiple podiatrists we had previously seen. Dr Williams is down to earth and is willing to listen intently to your situation and offer real solutions. He also has tremendous bedside manner.

After being diagnosed with Keratoconus (a thinning of the Cornea), and seeking second and third…read moreopinions, I landed at this pace. At first, I was dazzled by the seeming thoroughness of all the tests, seduced by the glamour. I was quickly whisked through all these diagnostics with no idea what was really happening, until I was presented with a bill for well over $1,500 on my first visit. Then, seeing things broken down, I realized that 90% of the tests had just been done elsewhere, and that I had been given the chance to even explain, or have records transferred, many of which went back a good 5 years, from Johns Hopkins. After this began a series of assurances that my vision could be corrected without any discomfort (such as hard contacts, typical for this condition) and this promise kept changing as the visits went on: At first, it was a dubious recommendation for expensive soft contacts (hardly ever effective to treat this condition), along with prism glasses; then, it was these pricey eye exercises. None of this helped, at all. I ended up in at least $5,000 of debt due to this place, none of which insurance would cover. They may seem kind, caring, and to have all the answers, but, at bottom, they ended up giving nothing but false hope, while hoovering up piles of money. Azman is a show-boating shyster, with a lot of hocus-pocus and smoke and mirrors, ready to bleed your wallet, purse, savings account and lines of credit dry.

After what seemed like a great place & wonderful care, I had an appt for some detailed tests today,…read moreonly to be told at check out that I owed almost $1,000. They gave me no warning of the costs, & were quick to offer me a 3 mo payment plan, but never gave me an opportunity to decide if the cost was an issue. I plan to follow this up w/ my insurance, & I contacted their office about my shock in this type of seemingly ambush type practice. At the time I had 2 separate vision insurances & medical, which should have covered most if not all of this. To add further insult, the tests were mostly inconclusive & they referred me to an actual glaucoma specialist, where all the tests were covered. If I could give "0" stars I would. Your better off going to the mall for an eye doctor that isn't looking to scam you.

I've been to many eye doctors over the years, but Drs Letts and Diffendall are the best! They are…read moreboth kind, patient, professional, knowledgeable, and very detail oriented. And their staff is great. My prescription is pretty challenging but they were able to work with me to get it right. I wouldn't hesitate to recommend them to anyone!

This practice is phenomenal! Very knowledgeable and extremely patient oriented! very far distance…read morefor me but so worth the true compassion!

Dr Goel is incredible. He's one of the most talented, well-known and highly respected doctors in…read morethe industry, which is why I trusted him to perform my SMILE surgery. The surgery went so well, and was life changing. Dr Goel was kind, attentive and answered every single one of my questions patiently and thoroughly. I can't recommend him enough

I had been dreaming of the day I got lasik surgery ever since I started wearing contacts. My eye…read moreDoctor referred me to Dr. Goel and the experience was absolutely amazing! From the consultation, to the day of the procedure, he could not have made this an easier. He answered all of my questions and recommended the SMILE procedure. I'm so glad I chose this procedure because I have perfect vision now and Dr. Goel made sure I had everything I needed for my eyes to heal properly. Thank you!!!

Been coming here since I was a child. Megan is my PCP and I'll see Robin at times, too. Megan is…read moreabsolutely awesome, however she will not sugar coat things for you. She is very direct with her patients and she doesn't beat around the bush, but she isn't mean about it. You can tell she does it because she cares. She will offer help and solutions and give the best advice. I absolutely love her. I have only seen Robin once or twice, but she is very helpful and a very nice woman as well from my experiences with her.