I have no problem with the doctors. But the office staff is not up to par…read more My first problem when I was there last time and I made an appointment for an upcoming next visit they scheduled me with the wrong doctor. Then called and left a message and gave me another date and time ,I called back to confirm and left a message no one ever called me back . Fast-forward to today's appointment I get a call this morning that they need to reschedule my appointment due to scheduling conflicts. Stated they called me last week which they did not ,no messages or nothing. And I was sent a message yesterday confirming today's appointment and what I should expect. Very disappointed and maybe more training is needed!

Everything! My Ophthalmologist, Dr. Ismail Shalaby is the very best, as is his excellent staff.read more

As someone with a few variations upon the theme of medical-phobia, my visit with Dr. Zuckerbrod and…read morehis staff at Ideal Family Eye Care was exceptionally rewarding and precious to me, from intake to technician services to the doctor himself to the optician.  The intake was the equivalent of "welcome home."  Shira the technician was amazing in her customer-empathy, perfectly balancing professionalism with sensitivity.  Dr. Zuckerbrod explained the condition of my eyes to precisely the depth I requested so that I would be informed but not nervous.  The first-class non-invasive technology marks wonderful progress from my experiences in other places in earlier times.  Finally, Ron the super-friendly optician really showed his experience in customer service (i.e. inform, explain, but refrain from pushing product) he gained from his prior experiences in ownership.  Overall, I clearly found myself among the right people at the right time at the right place, and it's great that both my wife and I now have had the wonderful experience of relating with the Ideal team.

Both Ron Eisenstein, the Optometrist, and the person who greeted me at the desk were some of the…read moremost warm and helpful people I've encountered in any appointment I've had. They guided me through the entire process of getting my eyes tested, checked, and made sure I was completely in the loop and understanding what was happening. The process of picking out the glasses frames kept up with the unbelievable service provided here, and Ron Eisenstein most definitely knows his glasses! He knew the top 2 I would pick even before I suggested any myself. Incredible. I would definitely come back here for more.

I want to give a shout out to White Marsh Eye Care. The doctor's receptionist called to tell me…read morethat if we wished to have my son's pre-ordered (and already paid for) contact lenses, we had to be there by 4 PM because the mall is shutting down for the foreseeable future because of COVID-19. I told them that I would not be able to come in to get the contacts and asked if they could mail them to me. They did one better. The doctor called and said he would drop off the contact lenses on my front porch. Sure enough, 45 minutes later, Dr. Delgado arrived at our home and personally delivered my son's contact lenses. Needless to say, this doctor's office has our business as long as they are around.

The doctor suggested cataract surgery which I had, then I returned for a new eye exam because I was…read morenot satisfied with the prescription the Ophthalmologist gave me. She did an excellent job and was very professional. I will go back when I need new glasses.

My husband's frames were broken when the lenses were removed, and the gentleman acted as if it…read morewasn't his fault. Of course it was his fault - he broke them. Replacement frames were ordered, but we were charged for them. I feel the company should have paid for the replacement frames. We paid for something that was not our fault.

They are wonderful. Repaired eyeglasses for me during the pandemic when I was a new patient. Since…read morethen my whole family goes to them with great results. enjoy everyone in there, not just the doctors who are wonderful

Absolutely love Clarity Eye Care! The staff is AMAZING--so friendly, professional, and welcoming…read more They are always prompt and on time, and I really appreciate how clean they keep all of the equipment. I love coming here for both myself and my husband. The entire team is wonderful, and we always have such a great experience. Highly recommend Clarity Eye Care!

The entire process to get new glasses was the smoothest process I ever experienced! Everything was…read moreextremely efficient and the selection of frames is literally one of the best I've ever seen. The have so many frames to choose from and they truly help you pick frames that's best matches your fave, your style, etc. the have options that can be a bit pricy but they also have budget friendly frames as well, who know maybe some people's insurance would even cover it all but even if you have insurance that's not really helpful financially the ladies sure work with you so that you go home feeling good and looking good. The turn around time to pick up your new frames was approximately just shy of 2 weeks. Nonetheless, I felt comfortable, I felt heard, I felt cared for. I'm happy I choose them to do my yearly exam with. 10/10

Simply the best ophthalmologist in town! Dr. Loeb is a great surgeon, who's been taking care of my…read morefamily for over 3 decades. There is no better surgeon to trust your eyesight to! Dr. Loeb is extremely smart and he is also technically sound. He's also an avid sports fan who loves the Terps and the Ravens! He also has an eyeglass store on the premises, and his staff there is also outstanding! They go the extra mile to make sure that you are getting the right glasses, and their prices are super competitive.

This Doctor is horrible with children. I took my 5 year old to be seen there. The first appt was…read moreok. although after giving her steriod drops he told me we did not need to follow up. I ended up taking her back to see them becasue after 12 days and still problems with her eye something needed to be done. She threw a small fit in the office and cried of course she is in pain. He threatened her telling her that she had to go to the hospital and the were gonna put her to sleep and strap her down to a table to examine her. Of course that made matters worse. He then stood up and grabbed the papers off her chart and tore them up right in front of me and her. He told me my daughter was out of control and needed to be sedated in order to be examined. I did take her to GBMC and they treated herwithout a problem. She was not out of control but did everything the doctors asked. Please do not take your child to this man.

very professional and kind staff! minimal wait time. I even refer my coworkers who don't live in…read moreCanton to come here.

The doc immediately realized that Johns Hopkins had given me glasses that were far too strong…read more I got new glasses and sunglasses for a good price and am extremely happy with the entire experience.

Dr. Williamson did my eye surgery. Very skillful, wonderful bedside manner, and answered all of my…read morequestions. Can't say enough.

Catetact Surgery We. Went to BEP EYE SURGURY above 6 months…read moreago. They checked out my vision; did testing, gathered all of my info. They recommended a plan. They gave me a plan for the Surgury. I feel that they did. not tell me in layman's term's; as I am not a Doctor. Their Recomendations veried. My eye site was very good for long distances. Up close Vision; I wore dollar glasses for reading purposes. I told them I do not want to have to wear glasses to read up close. THEY ALSO OFFEREED ANOTHER WAY; but I would need to pay out of pocket $5000. Dollars for.. I said, No. Another Eye Doctor gave me another option that they did not offer. They could do two different solutions; one for the left eye, one for my right eye. BEP DID NOT OFFER ME THIS OPTION. Dr. Williamson set me up for the Surgery. I told them that due to my bad Anxiety, I needed to wear my Wireless Ear Buds so I could use my wireless ear Buds. They said no, they would not let me do it. I Needed it due to my Bad Anxiety. They said NO!WHAT DOES WIRELESS EAR BUDS HAVE TO DO WITH EYE SURGERY. After arguing they finally said OK, reluctantly. Long story short, I had the Surgery. It seemed like a long process for many months. When I told them, when they asked me, I did not feel I got what I was expecting at all. In the end, they said i would still need to wear glasses everytime I read! I was in total shock! They agreed to not need Eye glasses to Read up close. This WAS NOT WHAT WE AGREED TO. HAD If THIS WOULD BE THE OUTCOME; I would not have had the Surgery at all! They argued with me! I would not have had the Surgery! I already had great long distant vidion. The only thing I wanted was Not to wear eye glasses!at all! They were not forthcoming with me. Worse yet, when I asked to Speak with Dr. Williamson to call me on numerous occassions . Over a period of two months, she did not call me back. Just missed calls! I called my Attorney. A lady in the office named Tina, was not nice She argued with me and she seemed to act like a Lawyer! She denied everything I said! I Cannot even believe what she told me. The only advantage I received, seems to be somewhat brighter vision; Nothing more. In the End, My wife & I were very dissappointed in the Results. I just did not get what We expected, at all. I had also asked them to send me the paperwork which they never sent to me either. They just ignored everything we said. It looks as though. We need to Contact Our Lawyer. Do not Trust this Staff!