Rockaway Laundry.......the worst organized business in town. Located 289 Beach 14 Street. Dryers…read morenever work..literally cold. Employee reluctantly goes from one dryer to the next trying to get them to at least be warm to no avail. Owner come to his own business for 3 hrs then leaves. What a waist of your valuable time. Not only frustrating is the dryers the washing machine stuck too. Sometime the water does run for each cycle. If you put detergent in the reservoir and walk away your detergent will still be inside. Follow my advise . Go elsewhere!!!

From the owner: You need a laundry service, stat. So, you spilled some coffee on that business shirt. You know the…read moreone it is the only shirt that you currently own that would be even remotely welcome in a business setting. Yup, that one. It is currently covered in a huge blotch of steamy coffee and you need to save it before the stain sets in. All, there is really nothing to worry about. All you need to do is bring the shirt to Rockaway Laundry for someone to look at it. Our excellent laundry professional will get that stone out record time. You have been really trouncing that list of new Year resolutions. Yup, you're doing so well, in fact,that none of your clothes sees fit anymore. Still, you have a lot of pounds to go before you even consider buying some new shirt. So, for the time being, you might want to consider getting some alterations done to your clothes so that you can be sure that they will fit you. When you need these kinds of incredible changes made, you need to take your shirts and other clothing items to an expert. At Rockaway Laundry, you can find everything that you could ever possibly need. Did you just spill some frozen yogurt on a favorite pair of sneakers? Why did you have to turn a black pair of shoes into your preferred pair? Now it looks like a bird relieved itself on them.Well, there's nothing to worry about. You just need to get those lucky shoes to a sneaker cleaner right away. At Rockaway Laundry you will find everything you need...

Horrible, Horrible, Horrible! I brought a toddler coat to be repaired and cleaned, only for it to…read moreturn into a disaster. The repair was sloppy and still had loose thread hanging from it, along with the coat still being dirty. The customer service was disgusting to say the least. I wouldn't recommend them even if they were providing free service!

Extremely satisfied with my clothes, and service is friendly!read more

NEW OWNER, WATCH OUT!…read more I called and got Elio. Seemed nice, and the reviews here were good (Now I see most are old), so I had him pick up. He said "the driver, Mike" will call to arrange pick up. He called a few minutes later, I told him to knock/ring and I'll get him the bags. I brought two of the three bags out and popped back inside to grab a third. When I came back, the bags were gone. No knock/ring or "hey, can I take these?" Nothing, just gone. Then 2 minutes later I get a text from some other named laundry company, telling me I have to Venmo or Zelle him $48. WHAT???? He hadn't even had time to weigh the bags. I had spoken on the phone to TWO men. They said nothing of any of this. They were changing the terms of the agreement. I called Elio on the store phone line, or so I thought. He then told me he sold the company to Mike the driver, and deal with him. He said that he is just doing the laundry work for Mike, but it's Mike's company now. Then he told me he isn't in the store, or even in the state. I tell him I don't like deal being changed, and I don't have their payment methods, and to just bring the bags back. He told me I will have to PAY THEIR MINIMUM, $25 to get my clothing back!!!!! When I objected, he started mouthing off to me. I hung up and called the local Police, who sent a car over. They took care of it. The infractions were clear: - They took the bags without notice (not even all the bags I had) - They changed the agreement after the fact. - They tried to create an illegal bailment with my property. You can't make this stuff up!

My husband and I have been using Atlantic Ave Laundry Service for five years, and have been…read moreextremely happy with their service. They do an excellent job with the clothes, and always pick up and drop off in a timely manner. We have recently started using their dry cleaning service as well, and have been very happy with the care they've shown our garments. Highly recommend!

I wish the new owners would just sell this place! There's no air conditioner in the summer, no heat…read morein the winter and they must only sweep and wipe off the tables and the machines when they close!! It's just downright filthy in there!! The floors are dirty!!

The worst laundry mat ever the Indian women there is rude and lazy. Out of all my years of washing…read moreclothes I've never experience such bad customer service

If I could give a zero I would. My daughter went to self serve her laundry and she called me upset…read morethat after drying her clothes, there were chocolate spots all over her work clothes. I went to the laundry mat, to see what was going on and pick up my laundry which I dropped off in the morning. I went to the lady that works there and was asked if my daughter read the signs as they are not responsible. First, my daughter doesn't eat chocolate. Secondly, there wasn't a wrapper in the machine and it is not my daughters responsibility to inspect the little holes, the few thousand there are in the machine for chocolate residue. The lady called Ivy, the owner, the one that wears high heeled wedding shoes and dresses to work in a laundry mat. Ivy was not customer service friendly. I am calling every town, state, and federal agency there is to see if this business is on the up and up. I had to beg to use their SHOUT to get the stains out. They finally said my daughter could use their machine, prepay for free. They should've washed her clothes. No wonder why it has 1 star reviews. Last, they use cheap detergent and your clothes smell like mildew, unless you pay extra for fabric softener. Go to Hewlett for drop off service, its worth the few extra miles in gas.

Needed a new laundry place so decided to come here the place is pretty small but I've notice the…read moremachines and clean and up update I used the washer and noticed no soap coming down on all 4 machines that I used told the worker and the response was "maybe the clothes are really dirty" the dryers are pretty good dried my clothing so the dryers did what it was suppose to do

having the service has been a tremendous help to me. They have an easy to schedule with for pick up…read moreand they have a quick turnaround for drop off. Super friendly, professional, and convenient.

As always- I usually do weekly pickups- but there are times I need an extra laundry pick up during…read morethe weekend. A simple text to Truly Clean- and they are accommodating and there when I need them! One day I'll get a washer and dryer- but for now- I love my laundry guys!

U need a card the prices are like 11.99 .6.49 .3.99 it just odd and dryer are 40 cents for 7 mins…read moreit's nice but if clothes stop u have to wait for the person to come take there items out the staff don't take out or ask if anyone clothes so that the only downfall u be waiting for 15 -25 mins for the person to come