Making sure you have the right care for an aging loved one with dementia is not an easy task. My…read morefamily went through many caregivers before we found the right team. JP, Pearl and Elmer have become like family. The high level of care that they have given my stepfather has provided him with a quality of life that we will always be thankful for. I highly recommend this team as well as Southern California caregiving services.

I am incredibly grateful for the compassionate care provided by Southern California Caregiving…read more Their office staff is professional, attentive, and truly cares about our family's needs. They came highly recommended by a friend, and they did not disappoint. It brings such peace of mind and joy in my heart knowing my great-grandmother is in good hands. Although she can be picky and was very independent for most of her life, the caregivers have been exceptionally kind and patient--consistently going above and beyond to meet her needs during this transition.

Nick Troutman is the most amazing PT instructor. At age 90,…read moreI broke my hip and needed lots of help. He was patient, knowledgeable and helped me to recover very quickly and effectively. He has a wonderful warm and caring manner. I owe him a great deal of gratitude

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

Today I had an interview with Veronica-CTSH and she was the best at handling and explaining the job…read moreposition. Very sweet and kind woman May God bless her Thank you.

I interviewed several firms and chose Care to Stay Home. The team was helpful, supportive, and…read morecaring throughout the entire process. They took the time to answer all of my questions thoroughly. Not only did they provide excellent service, but they also offered support when I needed to take some time off. Whenever I had feedback or concerns, there was no hesitation to address them promptly and professionally. Claudia and Maggie are particularly professional and very helpful. I highly recommend the Care to Stay Home team to anyone seeking quality home care services.

Mom's Home Care provided 24/7 support for my father over several years, and they truly exceeded…read moreexpectations. After his COVID hospitalization, my father, in his 90's, needed full-time care. Through a referral, I contacted Mom's Home Care, and within a week they had arranged round-the-clock coverage with exceptional caregivers. The caregivers were reliable, compassionate, and attentive, providing outstanding care for my father. The case manager handled all logistics seamlessly, ensuring continuous coverage during vacations, illnesses, and unexpected situations. She was also a valuable source of practical advice throughout the process. As my father's dementia progressed, the team adapted to his changing needs and continued to provide excellent care all the way through to the end of his life including hospital stays and hospice care. Beyond the care itself, they were a calming and comforting presence for my father and gave me peace of mind when I wasn't there. Their care allowed my father to remain at home, which meant everything to our family. Thank you Mom's Home Care.

I highly recommend Mom's Home Care. My father suffered a serious fall and spent over two weeks in…read morethe hospital. The doctor recommended getting a 24/7 nurse at home. It was a stressful time as you can imagine. There are a lot of care decisions that need to be made and I had very little experience to fall back on. At the recommendation of a friend, I contacted Mom's Home Care. On that initial call they did a wonderful job explaining the process and answering our questions. Their guidance was invaluable and the care team they assembled was great. Thankfully, my dad is on his way to making a full recovery. The Mom's Home Care team was instrumental in making this possible.

Excellent center that provides assistance to the elderly population. Program of all-inclusive care…read morefor the elderly, or PACE offers care coordination, transportation, social services, and meals in a positive comfortable environment.

AltaMed PACE is such a great program for older adults to socialize with their peers and get the…read moremedical services they need all in one place! The staff truly cares for their patients here and gets to know most of them and their families very well. The center is always coming up with new ideas to keep the patients having fun such as bringing in mariachi bands, having birthday celebrations for the patients, and even getting the staff involved with some events such as watermelon eating contests during the summer! As someone who moved to California from a different state I can say this is such a unique type of program that is not offered in a lot of other states.

I am so happy with professionalism from the whole team from D to Veronica. Everyone was just so…read morepolite, courteous, and professional. I definitely recommend this to all caregivers who are looking for an agency that has a high level of ethics and This is where you be.

This is a really great place full of positive optimistic energy emanating from a great group of…read moretruly amazing people working together toward One goal .. Optimum care for their Clients and Employees"! What a Blessing it is to put Ourselves in their hands and to feel Safe and Welcome by Them"!! Gratefully Aida.

St Jude Cares truly does care deeply about their clients. If a caregiver isn't working well for…read moreyou, Maine & Camille are often aware before one wants a change, by listening carefully to the clients & caregivers. We love having them drop by and visit. Their professional, yet caring & thoughtfulness is one of the many gifts they provide their clients & family. There is no way I could care for my husband without our excellent caregivers. They have saved my sanity & health.

I was searching for a senior care for my uncle. We came across Home Instead through a friend who…read moreare very satisfied with their service and I can see why! We contacted Home Instead for a consultation. Due to covid, all consultations are via zoom, which was perfect because we didn't want anyone coming to the house. They took the time to understand what my uncle needed, his level of independence he has and what our family was looking for. We were then matched with our caregiver and I couldn't be more pleased. The overall process of selecting a caregiver was so seamless and I attribute this to their professionalism and compassion. They really care about the families. I am really glad I reached out to them.

Access TLC Home Health Care took on my home care after being discharged from the hospital with a…read morebroken ankle. Being on non-weight bearing status for an extended period of time required special adaptation training and acquired skills. RN Petra was very thorough & professional in her review of my situation, including supervising medications and limitations. She made recommendations to check with my doctors and made sure I had everything I needed. I felt she listened well to any concerns and questions I had so that I was comfortable being at home with assistance from family members. She shared a story on a situation she'd dealt with that gave me a lot of hope about getting through this time. Physical Therapist Kristi is a delight! She's been in the profession for many years, which means she brings a wealth of experience. Even more, she applies that wisdom with a fresh sense of figuring out what works best for the individual patient. Several times I was discouraged with the challenges I faced to follow the doctor's orders, while still needing to do practical things, like get up the stairs. Previous injuries (and fears) came into play. She made sure that I had time to rest and regroup before moving forward. And she voiced the right measure of encouragement without making me feel in any way patronized. Well done! Her reassurance and problem-solving skills gave me the confidence to try again and triumph. Her personality is so well suited to her job. The joy is the way she shares it in such a genuine way. I felt truly cared for, heard, and encouraged to make strides. I achieved measures of independence that were valuable, like being able to get back to work. I still need help from others until the cast comes off. However, Kristi also reduced the load others have to carry for me by teaching me safe ways to care for myself. We even collaborated on a new way to handle stair climbing that produced an "aha!" moment. Worthy of a high five! Based on the experiences with Petra and Kristi, I feel that there are likely other team members at Access TLC with similar skills and outlook for the way they care for patients.

As an organization that services the healthcare needs of special populations this company falls…read moreshort of reasonable expectations. A brief exchange with front office personnel makes obvious marked deficits in the areas of reliability, communication, professional conduct, emotional regulation and follow-through. If this is any indicator of company culture and overall professionalism company-wide, I would encourage those not limited by service area restrictions to strongly consider an alternate agency, one capable of meeting the sensitive needs of those they service, and whose customer service interactions better reflect the company's mission and values. For those subjected to the monopoly Access TLC has on the Ventura county service area, I cannot stress enough that you will likely be better served by avoiding any case-handling by office assistant, Gabriela P. This individual is tasked with the critical role of proofing and submitting paperwork (on your behalf) to state-level agencies. Several business days after initiating contact and verbally confirming receipt of documents and stating they would be submitted I received confusing telephone call in which she claimed no independent recollection of our conversation and reported an issue with the paperwork (which she had cleared days prior). This resulted in further authorization delays because the documents had not even been submitted. When confronted with an account of prior communication she simply blamed the situation on her having to "manage hundreds of client forms" (as is her job). Rather than apologizing or admitting fault Gabriela became argumentative and tried to take corrective action to swiftly cover her mistake. When pressed multiple times for an alternate resolution she interrupted repeatedly, mid-sentence, and in a bizarre act of gaslighting, accused me of actually yelling at her. After asking for her supervisor I received the same maltreatment from "leadership" who was again dismissive of the confusion and mistake they created. It was an unfortunate and frustrating encounter. The ordfeal was nothing short of a messy disaster. I disagree with AccessTLC's policy of delegating high priority tasks to an office assistant, rather than a case manager. For reasons mentioned, a more senior person should be appointed to serve in this role. Please be sure to request written or email confirmation from this organization on every aciton they claimed to have taken. A paper trail is necessary. When possible, contact any involved third parties to ensure a task has actually been completed irrespective of any claims made by AccessTLC. Do not trust, only verify. You cannot fully trust an organization that employs individuals who operate in this way. Beware of the "Gabriela's" of the world who seem to exist only to makes the lives other others more challenging

I've noticed a big improvement in this nursing home since Blanca arrived. The facility is clean and…read morewell-maintained, and the staff provides great customer service. Everyone has been attentive and responsive. The physical therapy team was especially amazing--they were knowledgeable, encouraging, and really made a difference

Well, my anniversary and report card (Dec 21, 2016) .... 8 yrs, I want to say thank you to…read moreGreenfield Care Center of Southgate and the team for taking care of me. I appreciate all of the hard work and attention. You guys did a great job in all respects. Keep up the good work! This place is awesome, they have the best nurses.. Loveable,huggable,caring,sweet and most of all knowledgeable in nursing WOW!! Recommend to all elderly.. Best place to work from dietary, linen service, housekeeper to administrator

Great home health company! They were able to help my aunt who is unable to see a doctor achieve all…read moreof her medical needs in the comfort of their home. Nurse Maria and carlo are amazing!

From the owner: We provide home health services to patient's home. We have been in business for more than 10 years.read more