I want to thank all the staff for taking care of my Dad. He tells me that he's really grateful for…read morebeing there.

everyone is very nice at Tesla love to buy a Tesla on that location can wait to go back all give…read morethem a 10 of 10

I visit this facility regularly and have had a very different experience than what some older…read morereviews describe. The building is clean, the floors are staffed, and residents are attended to appropriately. During our visits, staff are visible, helpful, and respectful. Call lights are answered, patients are clean and dressed properly, and the environment is calm. The care team has been professional and responsive whenever we've needed assistance. Overall, this facility has shown consistency and care, and we are comfortable with the level of service provided.

My uncle is here in this place and they don't even give him his medicine on time. There is a ""…read morenurse named Jasmine that takes off to lunch without giving her patience their morning medicine it's 1130 and she's barely giving them their morning medicine. The patients are in the hallway waiting for her while the front desk cannot locate Jasmine. She finally shows up says she's busy at the front desk could not locate her because supposedly she was on lunch. Later on I find her in the hallway chitchatting with other staff and they're cussing just very unprofessional this place I do not recommend bringing your family here. My uncle has complained about this Jasmine also but nobody does anything about her. Very unprofessional she doesn't even dress in proper uniform. If she does not like to work here why is she here? Patients matter here, but they seem to not matter to Jasmine. Who is running the show here, Jasmine? There needs to be an accountability. The patients have rights.

This is a late post. I have experienced nursing homes in the past when my mother was living…read more However I never thought I would need to visit one ever again. Unfortunately this time around it was for my husband. It was a very tough and desperate time of need for my family and I. My husband at a very young age was diagnosed with liver cirrhosis and had a difficult time giving up alcohol. He was not in any stable condition whatsoever and, he was no longer listening to me when it came to taking his medications a due times. I desperately was looking for help or resources but, no one was able to help my family and I. Lynwood is walking distance from my house, honestly in that moment I don't even know why I called if every other facility kept telling my they couldn't help my husband. I will never forget the lady that came to our house to help me with my husband. She saw him and said they could help him and did a couple calls. Next thing I know my husband is on his way to the hospital because he was draining liquids at this point. Her name is Heidy, not sure what is her position at the nursing home but she is a big help with a big heart. Unfortunately my husband passed away 2 month later . I will forever be grateful and thankful for the tremendous amount of help that the nursing staff provided to my husband while he was living. Sadly on the day my husband passed I didn't get to answer many calls but, I did get a chance to hear voice mails from the staff giving their condolences. This place truly treats people like family.

not recommended place not even holding up it's messy and false description how everything look…read more don't fall for (AI). worker's just stand around when there a mess next to them and do nothing instead make more mess, other patient i see are not taken well care, handicap parking is block, vending don't work well either, the wall or ceiling are just patch and just left as it is, no one really listening to what you really have to say especially upper management non seem to care but just put a smile and nod ok

Whole time I was there visiting it was super clean and sanitized they have great staff members and…read moreamazing customer service super helpful. I'd recommend this health care to anyone.

Best facility. Great services, therapy, nurses, activities and dietary go above and beyond. They…read moretreat their residents so well.

The facility was clean and the staff were always available we give them 4 stars. But our…read moreinteractions with the case manager, Darlene were frustrating. When my grandpa was getting ready to discharge, we had concerns regarding his needs and care. The times we talked with her she was mean, brushed us off and said she would get back to us and never would, just her attitude was stressful we ended up figuring out certain things on our own.

I recently had my husband transferred from Temple Park Nursing Home in L.A. and I am so glad. They…read moreget him out of bed and in a wheelchair daily. He is even given physical therapy evey other day instead of leaving him in bed all the time. All nurses are very helpful and friendly.

Thinking about admitting my dad from the hospital to a nursing facility for a few days was a very…read morescary and hard decision. He needed the medical care I couldn't provide for him right away. I needed to weekend to prep my home and make calls for nursing care. In the meantime in the hospital the social worker connected me with Administration rep SAM who helped ease my worries and assured me my dad would be well cared for. The weekend my dad was there the nurses helped my dad with medication ,food and his bathing in bed. I was able to drop off clothing necessary and the nurses would take them back for me while visiting hours were over. The issues I ran into were: scheduling appointments were not communicated well amongst the staff. I came in a Saturday and the young receptionist as well as another young lady said I couldn't have had an appointment as I was not on the list. However I was just there Friday and they said I could come in the next day at a certain time. I won't spend much time on this as Sam helped fix this issue and I was very frustrated with these ladies, but given they only go by what their told I get it. Aside from that my dads needs were met.

I stayed at the Country Villa Bay Vista Healthcare facility from December 14, 2022 to January 14,…read more2023 for physical and occupational therapy following a fall down a flight of steps at my apartment complex that initially rendered me unable to stand and walk due to severe injuries to my knees and quadriceps (thankfully nothing was broken). When I arrived at BV around 10:30pm that first night (my transport from the hospital was very late in picking me up), the staff was very welcoming and helpful, which helped to ease some of my overall uncertainty being in a situation where just a few days prior I was mobile and living my life, to now being immobile and unsure of what was going to happen next (I'm 52 years young). The two CNAs who tended to me that night were soooo kind, caring, helpful, generous, and understanding, I started feeling more comfortable in my new environment and situation. And such was the care that I received overall during my stay at Bay Vista--the nursing care including the medication nurses, the physical and occupational therapists, the patient advocate and social worker, the activities director, the kitchen director, the administrator--everyone offered such wonderful and friendly care and service! And the housekeeping staff were great at keeping the facility and my room clean. During my time there I went from being unable to stand and walk to being able to do both (with walker and wheelchair support) thanks to the amazing occupational and physical therapists! They were so supportive and helpful (and such sweet individuals) and were the perfect team to build the foundation for my recovery journey (and I continue getting stronger at home). When I was having challenges with my insurance company, the patient advocate kept me updated and went to battle on my behalf so I could focus on my healing. She even took the time to comfort me during a particularly stressful experience I had with them. And huge props to the CNAs--the sheroes and heroes who do the actual day-to-day, moment-to-moment work of intimately caring for the patients--who were excellent. Admittedly some were better than others (like with any job), but they were all good, and many went that extra mile to ensure your comfort. I speak not only from the care I received, but the care I observed with my roommates as each of us had different levels of needed care. I could share many instances where the staff exhibited such care, professionalism, support, and generosity with us (including with some of the more demanding [and impatient] patients :-). And although I was happy to finally go home after my stay, leaving was a tad bittersweet *only* because I was going to miss those staff with whom I had developed relationships, especially my therapists. But I look forward to going back--just to visit and say hi to everyone after I have fully recovered! I would definitely recommend Bay Vista to those needing nursing and PT/OT care.

Updating this review after my dad's second stay here.I'm forever grateful for the care he's…read morereceived at this facility, once again. Every time we come, the staff especially the administrative team are incredibly helpful and supportive. You can really tell they want every resident to feel their best before leaving the facility. They even include families in activities with the seniors, like arts and crafts and baking, which makes the experience feel warm and welcoming. My dad wanted to give a special thank you to the entire team, a shout out to Mylene, Jayleen, Patty, Sophia, Araceli, Mary, Rosie, Rosix, Jennifer, Taylaa, Miranda, Sylvia, Anaya, Roneisha, Darnisha, the two Jackies, Ashley, Jamie, Gabby, Verma, Heidi, and the two Roberts. We truly appreciate all of you!

This place is disgusting my mother was there and ended up with multiple infections. They even asked…read moreher for her debit card information and she wasn't in the right state of mind at the time that they asked her and then they started charging her bank account with unauthorized charges.! be careful don't become one of their victims! 100% unauthorized!

I've noticed a big improvement in this nursing home since Blanca arrived. The facility is clean and…read morewell-maintained, and the staff provides great customer service. Everyone has been attentive and responsive. The physical therapy team was especially amazing--they were knowledgeable, encouraging, and really made a difference

Well, my anniversary and report card (Dec 21, 2016) .... 8 yrs, I want to say thank you to…read moreGreenfield Care Center of Southgate and the team for taking care of me. I appreciate all of the hard work and attention. You guys did a great job in all respects. Keep up the good work! This place is awesome, they have the best nurses.. Loveable,huggable,caring,sweet and most of all knowledgeable in nursing WOW!! Recommend to all elderly.. Best place to work from dietary, linen service, housekeeper to administrator

I currently stay at Cerritos vista I have been here over 2 years. I have a really positive…read moreexperience at this healthcare facility. From the moment I walked in, the staff was welcoming, professional, and attentive. The front desk made check-in quick and easy. The medical team takes the time to listen to my concerns, answer all my questions, and explain everything clearly, which makes me feel comfortable and cared for. I truly appreciate how respectful and compassionate my stay here has been. The facility itself is clean, organized, and well-maintained, which also added to my overall confidence in the care I receive. They do not treat me like a patient they treat me like if I'm family & not to mention the physical therapy staff have been so helpful with my recovery. I'm very grateful for the quality of service and I definitely recommend this facility to others looking for reliable and compassionate healthcare.

I really highly recommend this facility to bring your love ones everyone so nice all the residents…read moreare always up in their wheelchairs ready too attend their pt or going to daily Activities.. I really appreciate all the staff at Cerritos vista Healthcare Center ""