Updating this review after my dad's second stay here.I'm forever grateful for the care he's…read morereceived at this facility, once again. Every time we come, the staff especially the administrative team are incredibly helpful and supportive. You can really tell they want every resident to feel their best before leaving the facility. They even include families in activities with the seniors, like arts and crafts and baking, which makes the experience feel warm and welcoming. My dad wanted to give a special thank you to the entire team, a shout out to Mylene, Jayleen, Patty, Sophia, Araceli, Mary, Rosie, Rosix, Jennifer, Taylaa, Miranda, Sylvia, Anaya, Roneisha, Darnisha, the two Jackies, Ashley, Jamie, Gabby, Verma, Heidi, and the two Roberts. We truly appreciate all of you!

This place is disgusting my mother was there and ended up with multiple infections. They even asked…read moreher for her debit card information and she wasn't in the right state of mind at the time that they asked her and then they started charging her bank account with unauthorized charges.! be careful don't become one of their victims! 100% unauthorized!

My mom has been a resident here since January of 2025. Everyone has taken such great care of her…read moreand given her the support she needs. I definitely recommend this facility to any family who may be looking for a safe and caring location.

This place is horrible. Left so many messages never were kind enough to return the calls..My…read moregrandmother is sick and i was in need of a home. Even showed up 2 times and still were not able to give me a tour told me to call back and show up on a monday and when i returned they still refused to help me. Don't recommend.

I currently stay at Cerritos vista I have been here over 2 years. I have a really positive…read moreexperience at this healthcare facility. From the moment I walked in, the staff was welcoming, professional, and attentive. The front desk made check-in quick and easy. The medical team takes the time to listen to my concerns, answer all my questions, and explain everything clearly, which makes me feel comfortable and cared for. I truly appreciate how respectful and compassionate my stay here has been. The facility itself is clean, organized, and well-maintained, which also added to my overall confidence in the care I receive. They do not treat me like a patient they treat me like if I'm family & not to mention the physical therapy staff have been so helpful with my recovery. I'm very grateful for the quality of service and I definitely recommend this facility to others looking for reliable and compassionate healthcare.

I really highly recommend this facility to bring your love ones everyone so nice all the residents…read moreare always up in their wheelchairs ready too attend their pt or going to daily Activities.. I really appreciate all the staff at Cerritos vista Healthcare Center ""

From the moment we walked through the doors, my family and I felt genuinely welcomed. After…read morevisiting and experiencing several other skilled nursing facilities that left us disappointed, we knew right away this place was different. Entrusting the care of loved ones to someone else is never easy, but the staff consistently gave us confidence that my grandparents were in compassionate and capable hands. They treated them with dignity, kindness, and respect every step of the way, which meant more to our family than words can express. We're incredibly grateful to everyone on the team for the dedication, patience, and genuine care they showed. They made an incredibly difficult chapter of our lives a little easier, and we'll always remember that. If I ever need a skilled nursing facility many years from now, I can only hope it's somewhere like this--and if they have a bed waiting for me, I'd gladly return.

Overall , I must say that Atlantic ranks high compared to most other facilities i have visited …read more Staff is fabulous , friendly , professional, caring. Facility is astoundingly clean and pleasant tobe in. Food seems to be better than most although sometimes a bit salty , to my taste. I was recently surprised though to learn that my husband could receive both the menu item AND an alternative so that he could have more protein. This was at his Dr's request. I wondered why this wasn't addressed by Atlantic staff when they became concerned about weight loss weeks ago. I applaud those who staff the nurses station - they always answers my questions and address concerns quickly. In addition , Social Services is amazing with their coordination of transports to my husband's appts. Particular staff I can personally call attention to....dont know all their names , but every CNA and RN I've seen attending to my husband has been caring and attentive .... especially the two I see so often - Yesenia and Luz. And a woman who has always greeted me smiling , offering her help as we'd pass in the hall - Irma Martinez. As well as a woman in the kitchen who , after I thanked her for her hard work, said t o me " thank you. I love my job. " Atlantic is blessed to have staff with such positive attitudes . I am relieved and grateful my husband landed here.

Thinking about admitting my dad from the hospital to a nursing facility for a few days was a very…read morescary and hard decision. He needed the medical care I couldn't provide for him right away. I needed to weekend to prep my home and make calls for nursing care. In the meantime in the hospital the social worker connected me with Administration rep SAM who helped ease my worries and assured me my dad would be well cared for. The weekend my dad was there the nurses helped my dad with medication ,food and his bathing in bed. I was able to drop off clothing necessary and the nurses would take them back for me while visiting hours were over. The issues I ran into were: scheduling appointments were not communicated well amongst the staff. I came in a Saturday and the young receptionist as well as another young lady said I couldn't have had an appointment as I was not on the list. However I was just there Friday and they said I could come in the next day at a certain time. I won't spend much time on this as Sam helped fix this issue and I was very frustrated with these ladies, but given they only go by what their told I get it. Aside from that my dads needs were met.

I stayed at the Country Villa Bay Vista Healthcare facility from December 14, 2022 to January 14,…read more2023 for physical and occupational therapy following a fall down a flight of steps at my apartment complex that initially rendered me unable to stand and walk due to severe injuries to my knees and quadriceps (thankfully nothing was broken). When I arrived at BV around 10:30pm that first night (my transport from the hospital was very late in picking me up), the staff was very welcoming and helpful, which helped to ease some of my overall uncertainty being in a situation where just a few days prior I was mobile and living my life, to now being immobile and unsure of what was going to happen next (I'm 52 years young). The two CNAs who tended to me that night were soooo kind, caring, helpful, generous, and understanding, I started feeling more comfortable in my new environment and situation. And such was the care that I received overall during my stay at Bay Vista--the nursing care including the medication nurses, the physical and occupational therapists, the patient advocate and social worker, the activities director, the kitchen director, the administrator--everyone offered such wonderful and friendly care and service! And the housekeeping staff were great at keeping the facility and my room clean. During my time there I went from being unable to stand and walk to being able to do both (with walker and wheelchair support) thanks to the amazing occupational and physical therapists! They were so supportive and helpful (and such sweet individuals) and were the perfect team to build the foundation for my recovery journey (and I continue getting stronger at home). When I was having challenges with my insurance company, the patient advocate kept me updated and went to battle on my behalf so I could focus on my healing. She even took the time to comfort me during a particularly stressful experience I had with them. And huge props to the CNAs--the sheroes and heroes who do the actual day-to-day, moment-to-moment work of intimately caring for the patients--who were excellent. Admittedly some were better than others (like with any job), but they were all good, and many went that extra mile to ensure your comfort. I speak not only from the care I received, but the care I observed with my roommates as each of us had different levels of needed care. I could share many instances where the staff exhibited such care, professionalism, support, and generosity with us (including with some of the more demanding [and impatient] patients :-). And although I was happy to finally go home after my stay, leaving was a tad bittersweet *only* because I was going to miss those staff with whom I had developed relationships, especially my therapists. But I look forward to going back--just to visit and say hi to everyone after I have fully recovered! I would definitely recommend Bay Vista to those needing nursing and PT/OT care.

I would HIGHLY recommend Courtyard Care Center…read more I spent 1 month at Courtyard and was very pleased with the care they provided. Everyone I came in contact with was friendly, professional, and above all, caring. Shout out to CNA's, Olga, Jose, Carlos and Crystal. The Physical and Occupational Therapists were upbeat and full of motivation and praise. Shout out to Shelly, Celena, Mandy and Alex. Also Kim and Kat (PT Manager and Asst. Manager). Courtyard is very clean! All rooms were swept daily and deep cleaned regularly. In the rehab room, all equipment is wiped down with disinfected after each use. Food was what you would expect... (No Michelin Stars) but, the staff made sure you were satisfied and good about offering alternatives. There were a few mix-ups with medications when I first arrived, but those were straightened out immediately. All in all, very happy with our choice.

Since my review, management has employed more staffing. There is an effort to improve the food…read more With more staffing, there is more patient attention.

Quality care in the heart of Norwalk Ca. Caring, compassionate staff. Providing short term and…read morelong term care. Ready for the holidays. Exceptional care

Welcome to Norwalk Skilled Nursing a family friendly environment. We welcome short term skilled and…read morelong-term residents depending on bed availability. We have staff available 24/7 for care needs. We offer physical therapy, occupational therapy, speech therapy, wound care, IV antibiotics, activities, social services assistance, dental, vision services and hearing services. Our social services department has experience with discharge planning for your loved looking to transition to retirement, independent livings or board and care. Visiting is open with mask still in place and checking in with our front desk. Feel free to contact the facility for any questions.

I spent 3 months there as a patient after a fall and spinal surgery. Everyone there was so nice…read moreand professional. The nurses and CNAs were always helpful. The physical and occupational group there are exceptional. They were the ones that got me up and walking again. Everyone was instrumental in my recovery but Jon Silva, PTA worked with me a lot and we concentrated on the little things that people usually don't think about when they're healthy. I appreciate all the hard work that Jon and the others put in to help me reach my goals.

I did a Walk Through of the Facility. Very Beautiful Place…read more Very clean, Friendly staff. I don't think I have to look any further for a place for my loved one.

Amazing staff and great people and great physical therapy staff and great support staffread more

Michaela, Zarina, Arlene & All the Team: My brother needed…read moreskilled nursing care and went to Alamitos Belmont. The care he is receiving there is beyond excellent. But there is another aspect of care that is remarkable! Emotional understanding and guidance from Michaela, Zarina and Arlene! When I need advise, understanding of any matter they are always there to listen and try to make since of the problem I am having. With their knowledge and skill navigating long term care it has been making the process easier to deal with. Thank all of you for your kindness and understanding! Anita

I spent 7 months in this facility. I received great care from the floor nurses Lupe, Iris, and…read moreAdrian. And from the CNAs Krishna, Andre, Fabian, and Mario. Sharon in the business office was also helpful. I didn't receive much help from physical therapy, but I should have pushed for more. I would suggest anyone planning on putting a loved one in this acute care facility to be aware of their loved ones roommates, as I had problems with two very disruptive and disrespectful patients placed in my 3 man room. They were loud, demanding, and racist against staff. I needed rest, not confrontation. Otherwise, the care was great, but the office decisions were not so accommodating.

I have been to multiple post acute centers for visiting. I must say, this location is different!…read moreAs soon as you walk in, it is not smelly, it is clean the staff is professional and friendly. Most importantly the patient had nothing but compliments to this place. I really appreciate and thankful of her behalf to know they are in good hands. Unfortunately not always the case.