Yes, this financial specialist were amazing. My advisor - JC, he's amazing & does explains…read moreeverything we need to know. TFA did my living trust review & we were satisfied. Perfect! I don't normally trust anyone specially in regards to our financial savings. But through the help of JC , we (husband & me), we believe in him, trustworthy. He spends time to explain to us word for word in a matter that a layman person will understand.

Manuel and TFA are great. We wanted to get life insurance for our family and they guided us to…read morewhich plans would work best for us for our needs. Very responsive and friendly, would recommend if these are the types of services your family is looking into

Asia with Krist Kim's office is great. We just purchased a home in AZ and for those who didn't…read moreknow Asia writes insurance homeowners policy in AZ. Great rates and service always. Rick M

We rely on Asia at the Chino Hills office off of pipeline. 9096065991…read moreShe is VERY efficient, professional yet personable as well Asia follows up with E mails and explanations of insurance so we know what we are buying She goes well beyond doing a GREAT job Thank you Asia (if I could give you a 10 star I would for great service Sherry

John Wallace was extremely patient with me and took the time to answer all of my questions--and I…read morehad a lot of them. Throughout the entire process, I always felt that he had my best interests in mind. I never felt rushed, pressured, or like I was being a nuisance. One of the reasons I initially reached out to John was because he is a Ramsey Trusted insurance professional. After working with him, I can see why he earned that designation. He focused on educating me, helping me understand my options, and finding the coverage that best fit my needs rather than trying to sell me the most expensive policy. Communication was excellent. Because of the nature of my job, I'm often unable to take phone calls and can only respond periodically throughout the day. John was incredibly accommodating, frequently communicating with me by text and making it easy to stay in touch. His follow-up was exceptional. After my policy was written, the insurance company requested documentation showing who was at fault in a couple of previous accidents. I had no idea where to begin, but once again, John stepped in to help. He explained exactly what documents I needed to obtain from my previous insurer and guided me through the process. He even followed up with the new insurance company on my behalf and called me back to confirm they had received everything. That level of service went far beyond what I expected, and I truly appreciated his help during what was already a stressful situation. Most importantly, John provided me with a fair and competitive quote. After comparing my options, I ultimately purchased a policy through him that another agent had quoted at nearly twice the price--for the exact same carrier, coverage, and policy. John is honest, knowledgeable, responsive, and genuinely cares about his clients. He helped me understand my insurance coverage and options better than any broker I have worked with in the past. If you're looking for a Ramsey Trusted professional who puts his clients first, I highly recommend John Wallace.

I have been a client of Celina from PROMAX for a many years now and the only thing I regret is that…read moreI didn't know about her sooner. She goes above and beyond to give the best service and recommendations that she thinks that you need by getting to know her clients and I feel that's important ,that's what makes her good Agent and a special agent.

Poor customer service and not honest. The underwriter changed my policy and agent never contacted…read moreme with udpate. In fact, he pretended that he has no idea about the change in the policy. Instead, he accused me for the whole thing. Horrible Experience.

Company was extremely responsive to my request for an insurance quote. Eric Dickinson was…read morefantastic to work with. He was quick to respond to my questions and was very knowledgeable. Could not have asked for better service.

I'v been using State Farm motor insurance for more than 10yrs…read more Vicky and Rita have been my agent also for about 4-5yrs. I'm totally satisfied with the service I received from them. The response was on time. The coverage was great. 满意Rita的服务和解答。

I have been a long-term client of this company for 13 years. I hold auto insurance, home insurance,…read morelife insurance and umbrella insurance with them. Whenever unexpected situations arise, they have always provided solid protection. I'd like to thank customer service representative Ina for answering all my questions professionally and patiently. I look forward to our continued cooperation in the years to come.

Vanessa and her team are amazing! They're always so kind and always available to answer any…read morequestions or concerns. They don't leave you when you need to file a claim.

Vanessa has been my agent for several years and I have seen her business grow substantially because…read moreshe is knowledgeable, attentive and thorough. She always responds to me in a timely and professional manner. Highly recommend!

This is a rough review to post. Things started well with JMH a decade ago. In the past few years,…read morewe have had an extremely frustrating and unsafe experience with our former insurance broker. The sad thing is, it doesn't need to be this way. Unreliable Communication: Getting answers is sometimes difficult, and important details were often missed when setting up policies (leaving important coverage or drivers off the policy). Lack of Urgency: When our homeowners policy was not renewed by the carrier, there was no proactive effort or urgency to address the situation, leaving us scrambling and on our own. We found out from the carrier that JMH was no longer contracted, and didn't hear this from Mark. Policy Cancellations Without Notice: Our auto insurance policy was cancelled twice without our knowledge or any notification. The most recent was this month, when our auto-pay policy failed to renew (still not clear why). We were never notified, and only found out 23 days later when asked for proof of insurance when test-driving at a dealership. Serious Safety Risk: This meant our family unknowingly drove uninsured for weeks--including on a 4,000-mile road trip. During that time, we hit road debris thrown into our lane by a semi-truck that required significant repairs to our car. Thankfully I was able to maintain control, but the outcome could have been financially catastrophic for our family had there been other vehicles involved. This level of negligence and lack of accountability is unacceptable. Insurance is supposed to give peace of mind, not expose families to devastating risks. I would strongly (and sadly) caution anyone against working with this broker.

Cancelled policy before it was suppose to be put in place, Mark Heaton pushed through anyways to…read moreget his commission. Real stand up honest guy, LOL.. Has been hell trying to get refund, Mark doesn't answer calls or messages. Here we are 6 weeks later and still nothing. Terrible agent and shouldn't be doing business involving money since he is a crook. DO NOT do business with this broker.

John Paul was amazing when I had to resolve an unauthorized change to my great-aunt's life…read moreinsurance policy. Even though the original policy wasn't sold through his office, and he had nothing to gain from helping me, he smoothed my way through the process and made it so much easier. Caregiving is filled with numerous challenges. It's exhausting in and of itself to provide for your loved ones needs. When it comes to administrative challenges like this, finding people who strive to make it easier and act as allies is a godsend. I'll be coming back to this Allstate office for investment advice, additional life insurance policies, and anything else they can provide. Now if only they could help me find an ENT specialist who does housecalls...

I really had high hopes that once the office manager contacted me my issue would be resolved, but…read morejust like his agent I dealt with I now get no return phone call or response to my emails. The issue of the billing is still the same, nothing has changed. I was an office manager for an insurance company for 12 years and never did I not make sure my clients were not taken care of. I tried to give them another chance and now I'll be shopping again for a new insurance company. Especially since the billing issues is the the agencies fault

I have been a customer of Providence Insurance since 2010. I initially inquired with Eric, and he…read morehelped me get auto insurance that was affordable and beneficial. Since then, they have helped me switch auto insurance providers based on my needs and keeping my budget in mind. I only visited the office in person once back in 2010, since then it's been all communication via email and phone. That's awesome since I now live in NorCal, but I am confident that Eric still takes care of me. Eric has always responded promptly and followed-up as he promised. Not many business owners will text you and keep you updated. Providence has provided my auto insurance, renters insurance, and now even my homeowners insurance! They work with lots of companies and will present it to you so you can make your decision. Eric even helped me get multi-policy discounts by combing providers. Solid company, and great service. They've taken care of me and my family for almost 15 year!

Experienced and knowledgeable agents. You come here for a full suite of products to insure your…read morestuff. Eric and Jose are a father and son duo that try to do what they can to ensure you have great coverage at a great price. I have been with them nearly 10years now. Never had an issue.