One of the best pedicures in Nashville! Family owned - super professional and sweet! Ask for M…read more One of the best pedicures in Nashville! Family owned - super professional and sweet! Ask for Mary

The lady Mari did my pedicure for the 3rd or 4th time. She usually does a good job but last…read moreSaturday she didn't. I initially spoke with someone in the shop name Tu who told me he would have a tech redo my heels and he scheduled an appointment for me. Several hours later he called back saying that Mary and her son that were there the day of my service basically lied and denied everything that transpired the day that I had my service. Mary was rude and unprofessional that day and I see she is a big liar. The management upholds the employees and also attributes their rude and unprofessional behavior as a misunderstanding of culture. I would advise not to use this business!

I visited this location today for the first time in a year and though it has gone downhill it's…read morestill pretty good. The nail bar concept here is the same as the other locations in Bell Meade and Franklin. I really like sitting at the bar and they also offer free drinks. However, the place is starting to show some wear and it doesn't seem like they are really keeping up with it. When I visited in the past, the nail techs use to be so happy and today I interacted with two that just didn't want to be there. Overall, I think it is still a good option for the area. I paid $25 for a regular manicure.

Excellent service, friendly staff, affordable prices! I got a manicure and pedicure 4 days ago…read morebefore I moved to California. My nails still look just as fresh and beautiful as the day I got them done. They do freehand nail art that is absolutely stunning - mine still looks perfect! My only regret is not finding them sooner. Next time I visit Nashville, I'll be going back!

That workers could be a little bit nicer and helpful an patient was the customer they weren't nice…read morewhen I went in for a wax they just pulled the was off with out say any kind

The best! Ask for Trang. Make an appointment in advance ! You'll love your nails! Thank me late!read more

Honestly, my experience with this store was disappointing. I booked an appointment with someone,…read morebut when I came back the next day, they said that person couldn't do the job and tried to assign a new, inexperienced staff member to me. The same thing happened to my mom; she came in for her appointment and was told her designated staff was fully booked, so they forced the same newbie on her, and the work was poorly done. Why not inform customers beforehand? It's disrespectful to the customer's intelligence. Service requests is so weak

RUN away from this place. I have been going there for several years and I missed one appointment…read moreand they blocked me. This is not the way you run a business!!

Nice experience. Owners, very hard working and attempt to…read moremake every visit nice as possible. Always satisfied with pedicures.

Great experience! They were able to take me as soon as I walked in. I keep my nails simple, so just…read morea standard gel manicure, but they did really great job. Gentle, quick, and thorough. Thank you guys so much!

Been twice for a pedicure both times was a great experience!!…read more Friendly and relaxing!

I was able to get a same day appointment for a pedicure and dip manicure and thought it was a great…read moreexperience! Everyone was so nice and the color options were great for colors that match both regular and dip polish.

Came as a walk in and my experience was great! She was super detail oriented and thorough, even…read morehelped decide on my nail color! I got a full set acrylic with gel and my total was $65! The salon itself was very clean and well designed. Can't wait to be back soon!

Christina is the best!!! Thank you for my beautiful ombré French dip. I love them! I will…read moredefinitely be back!

I'll follow Jasmine anywhere! Such detail in her work and always 'nailing' every design I ask her…read moreto create for me. She does my gel fill ins that last.. I'm a bartender downtown and get so many compliments.

I will NEVER go back to this nail salon. My daughter and I had appointments for a mani/pedi (with…read morepowder dip). My nails broke in the center of the nail bed and two came off completely within two weeks. My daughter's nails did the very same. Our pedicure polish only lasted two weeks before the polish started coming off. I don't know if they are using poor quality products or not. When I called about having them redone, I was told they could do that without charge. I went in and told them I was there for the redo. After my appointment, I was charged full price. I questioned it! The lady at the front pointed to a SMALL SIGN on the counter about their 10 day limitation. So why did they say no charge was fine when I called? I sent an email with two follow-up requests. I have not received a response.

Went to get my nails done and left with sliced fingers. I have several cuts on basically all my…read morefingers.

They did a rush job, although not busy. Only three of us. The woman gave, I assume her husband one…read morehot towel for both of my legs, but put one for each leg on a white guy. What's wrong with this picture? Of course, no tip from me. I had a gift certificate is the reason I came. Poor service. To top it off, when I got home in the light. I noticed my white glitter polish looks like a light version of beige. Every customer deserves to be treated fairly. If I could give less than one star that's what would have been given, so sad.

TERRIBLE SERVICE This has been the worst experience by far,…read more& I'm a regular. I should have stopped coming when they messed up my toes I was about to start crying & he noticed me upset he just shrugged it off. Each time I come here I noticed a nail infection I have no clue if they clean they're equipment or not. But what was the LAST straw for me is when they disrespected my friend which was a new client by telling her she talks to much and treating her like a clown . So we decided to walk out and not do service with them. They refused to remove her nails and left her fingers looking terrible !

I think this place is called VIP, not BT so if that's wrong pay no attention to this review…read more This was the worst pedicure ever. Cold water, zero communication, cold attitudes. We had Rez for 5 of us and they had my 90 year old mother sitting for 15 min waiting for someone to attend to her. Don't come here!