That workers could be a little bit nicer and helpful an patient was the customer they weren't nice when I went in for a wax they just pulled the was off with out say any kind read more

The best! Ask for Trang. Make an appointment in advance ! You'll love your nails! Thank me late! read more

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This place is the WORST. They didn't listen to anything I wanted and my nails looked awful and chunky. The last also rounded my toenails making them a completely different shape then what they naturally look like. First time I've ever had that experience. Toenail paint chipped in about 1.5 weeks. Very overpriced for quality. read more

Saw what these people were doing on the news. Amid the shut down, these people are working hard and putting in the time to make this world a better place. The workers and community volunteers are here making masks and patient gowns. WOW! We need more people like this. I hope God will bless this business and family. The community will see what you are doing and bring blessings onto you and your business. America is stronger together. I'm writing this from California and the message is resonating!! Keep it up and god bless. read more

ZEN NAILS - GOD BLESS - Nail Salons Near Me - Brentwood, Tennessee

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I came here on a Saturday afternoon and had no wait. Major plus in my book. I love being a walk in and having fast service. The decor is tranquil and warm with deep Browns and neutrals. They don't have a tv which adds to the tranquility but they do play amazing music. Think Sam Smith and Adele so very nice and a few people were even humming lol but not me. I asked for a gel manicure and was seated immediately. My old gel was removed and I was given a proper manicure. Proper cuticle removal is of the utmost for me since mine grown quickly and no problems here. I had one technician throughout the service and he was friendly. I chose a nice red color and was very pleased with this visit. I'll be returning. read more

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Always clean, always well staffed, always friendly. I'm so happy I found Zen nails. Everyone there works hard to make sure your visit is enjoyable. And a special thanks to Justin for making my witchy Halloween nails a reality! read more

ZEN NAILS - Happy Halloween!!! Thanks Justin! - Nail Salons Near Me - Brentwood, Tennessee

I went to do my acrylic manicure today and I had a great experience, very clean place, the lady who did my nails was listening to my requests and did an amazing job. I'm definitely going back. read more

My mail professional is Thuy and she does a wonderful job and makes sure I am happy with the service before I leave. I am clumsy and dropped a canned soda and they cleaned it up and I broke a bottle of polish I brought in and they cleaned that up. Very professional and friendly. I recommend. read more

I went in on a Sunday a little before 4pm, an hour before their scheduled closing time. Despite a blinking open sign, multiple employees in the shop and customers, they told me they were "done for the day." They didn't even ask if I could wait or if I could come back another day, which I would've been happy to do. Rude and disappointed. I would've liked to have a go to nail place in the neighborhood but I won't be giving them a second chance. read more

Very bad experienced. I am a regular customer here. Last Thursday night, I went to get my brows and lip wax that I regularly get every two to three weeks. The guy who did it must be new and not trained well. I wonder why the pain did not subside around my mouth after few hours and the area was still very red! The following morning I woke up and some skin around my mouth got really burnt or scratched it looked like it got ripped. Picture will be uploaded about this. A picture I took the following morning. I've been wanting to go back and show them what happened, but for what measure or solution can they give me? read more

ZEN NAILS - Nail Salons Near Me - Brentwood, Tennessee

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My neighbor comes here and gets her nails done and absolutely loves it! They last well and look fabulous, So I thought I would give it a try. I tried this place two years ago when I first moved to the area and had a horrible experience. Five of my nails broke off within the first week. With the new company, Zen nails, I only lost three the first week but then three the second. The people who work here are very sweet and very gentle, and other people have a great experience trays, it just did not work for me read more

I cannot say enough amazing stuff about this place. The owners are talented, accommodating, and so friendly. I have been coming here for about 3 years now and am always so pleased with both the outcome and the customer service. I highly recommend! read more

My daughter and I stopped by to get pedicures. The salon was super busy and we did have a bit of a wait. The staff was very professional and courteous. Our pedis were excellent. I believe their services are well priced. But what really impressed me the most was the kindness, gentleness, and care they showed to an elderly lady. She clearly needed help getting in and out of the pedi chair. I just kept watching how kindly they spoke to her, not condescending. They paid close attention to her comfort and well being. That's how I would want my mom to be treated. read more

This place is great. Sometimes they get pretty busy so call ahead especially in the weekend. I recommend the SNSnails. Like gel but give you the hard strength of acrylic read more

The dip color selection is very impressive! Way more options than any other salon I've been to. Tom did a very good job on my nails. The salon does feel very dark inside but I'll be a repeat customer. read more

ZEN NAILS - Dip color selection is impressive! Tom did a great job with my nails. - Nail Salons Near Me - Brentwood, Tennessee

I've had my nails done a couple of times there they did decent job. However, 'lifted' after a week and told they were guaranteed 1 week. So I got appt with manager. He had an attitude about it,no apology or anything. Didn't even offer hand lotion afterwards I was going to tip him,and he just walked off. Oh,well...I'll keep my $. Very unprofessional read more

I came on a walk in and it's nice because they took us right in, but when we sit down they start trying to paint my friends nails and he's a guy and the guy doing my nails starts talking about cocaine. The guy doing my nails has this friend who's a girl and is coming into our conversations and is trying to get my friends nails painted and he chose a color without my consent and just started painting and I don't really know and it was super fast and didn't really enjoy it. And now that he's done I'm looking at my nails and he completely did a bad job and missed so much of my nail. read more

I was incredibly impressed with the owners of Zen. They were personable, pleasant and very concerned about the customer service they were giving! I was prepared for an average pedicure at the very best. To my shock not only was Trang the owner amazing but Kim Lee the pedicurest extremely qualified and impressive. I've already told family and friends and intend to go back! Also the cute pedicurist next to me was funny and entertaining. It was a splendid experience and my feet feel great ! read more

I've been to this place a handful of times, never with an appointment, and they've done a great job on my nails but I've never enjoyed the environment. When I went this week they were busy, but didn't seem overly so. I was greeted 2 minutes after walking in (picture me just standing awkwardly in the entryway) and then they asked what I need. I told them I just needed polish removed and reapplied, and their response was, "okay" without any other instruction so I just sat down at the front. A full 7 minutes later they tell me it's going to be an hour before anyone can help me, asked if I'd like to make an appointment, and then when I said yes, proceeded to whisper to each other (two technicians) and neither of them addressed me again, just kept working. So I left and they clearly couldn't have been bothered by it. This place either needs a receptionist, or apparently needs nothing and they're happy with the customers they have, and clearly I won't be one of them. So much for "walk-ins welcome," I felt anything but welcome. Communication matters. read more

I absolutely hate these nails. The guy that was working on my nails did an awful job on them. They are way to short and crooked. I asked for long nails which is normally what I get when getting acrylics but he kept saying I should get them short. I said no and showed the length I wanted but he cut them so much shorter. Another guy working there would walk around me and put his hand by me. He would ask to see my nails he would just grab my hand when they where done while I was texting my friend. Overall this place is terrible and has awful service I recommend not going. read more

Amanda is AWESOME! She gives the BEST Leg & Feet Massages! I highly recommend the Pedi in a Box.

I'm not 100% sure the person who worked on my nails was licensed to do so. He didn't file. Didn't complete a manicure. The gel was sloppy and fell off days later. I'll never go back. read more

Came here for the first time yesterday and I think it's safe to say this might be my new go to. I love the atmosphere and the techs really took their time. They were all really helpful. I went with my mother in law (soon to be) and her sister and they made everyones nails look super. Chandra is awesome. They also do lash extensions so I'm excited to try that out too. I got the pedi in a box and it was awesome! The only complaint I have is that they give you wine in a champagne glass and only serve you one glass. If I'm getting the pedi in a box AND a manicure I think 2 glasses is totally acceptable, in real glasses. I was there for 2 and a half hours so would've liked a 2nd glass. read more

Yesterday was supposed to be a treat with my mom in town and a visit to Zen where I've been going for over a year and LOVED. The manager put the wrong color on my nails and I DO NOT like it at all. I've never done all glitter so I assumed there would be a layer changing the color of the glitter at the end. I made a comment half way through about it not looking like I thought it should look. When done I compared my hands to example color and it was NO WHERE near the right color. Manager literally said it was MY FAULT for her picking the wrong color and wanted to charge full amount. I wanted it fixed because I was so excited to get the color I selected and she was not willing to do that. I am now stuck with horrible nails for 2-3 weeks or have to spend 2 hours to get it done right somewhere else and I'm a busy mom of 4. I don't have the time. I LOVED coming here. The friendship was much more important to me than the money. She told me to NEVER come back and said that in front of several other customers. I was FLOORED. I seriously wanted to cry. Referred people here and I loved our biweekly visits. I never thought she would not want to fix the mess up. Very disappointed. Very unprofessional. I would have absolutely redone a customers nails if I made a mistake. It's the right thing to do. read more

Great nail salon. Justin is my go to person. My no-chip manicure and pedicure are always perfect! . My nails always look great.

I had previously visited this salon when it had different owners. It wasn't a great experience but with the new owners, I decided to give this place a shot. It was amazing!!! I went once with a friend to get a regular manicure and they did a great job, very minimal chipping after a week which is great for a manicure. I have a desk job with a lot of typing so I can be pretty hard on my nails. I have also been for a shellac manicure. The woman did an excellent job. She was super particular and made sure the polish was on perfectly and the right shade that I wanted. She did a great job at filing and cuticle work. It's been 3 weeks and I haven't had any chips or peeling! Reasonably priced and great location. Definitely would recommend to anyone searching for a new spot. read more

This is an awesome place and they did an excellent job in my nails and my pedi. First of all if you come here the moment you enter the place you won't smell the strong chemical odor unlike the other nail salon I'd been too. Their toilet is clean and the place is clean too and very very pleasant athmosphere. I will keep coming back here because of how they took care of their customer and their very excellent attitude. I very highly recommend this place and I found the place where I will do my nails regularly. Thank you staffs of this place for the awesome job and for taking care of my nails. read more

I don't usually write reviews, but I had to brag on the customer service at Zen. I came in around 6:15 the other night (FYI they close at 6:30 most week nights but the website hasn't been changed from 7:30) and I was still seen and walked away with beautiful nails! The nail tech Eric was detailed even though he was staying after hours to finish my nails. Great customer service! read more

They say walk-ins are welcome. Well I walked in they tell me 10 minutes I'm sitting there for 30 I politely ask how much longer they tell me another 15 minutes. Service sucked place smelled like dog food and they were the rudest people I ever met in my life and will never go back don't recommend this nail salon. While I was there there was people complaining about their nails cuticles and etc. glad I left read more

Three strikes your out!!! I have been a patron @ this facility before new ownership, this Owner will tell you to have a seat in any chair you will wait however, then she will assign nail techs to others which arrived after you. I ignored this behavior, until it happened again! I noticed when others complained about their results they received resolve professionally. However, my nail tech gave me attitude when I tried to explain polish was too thick. Needless to say I had to return the next day! Last straw, closing hours changed to earlier closing @7pm. Great! I Arrived @ 6:15 she offered service to others that arrived before me however, Owner replied we can not help you today my techs are all busy with other clients they arrived before you and we would be here till 8:00 if we do you, come back tomorrow! In business you operate until closing hours if you want to be out by 7 you need to change your hours to 6pm! Consistency will keep people coming however, I won't be back! read more

Just went here for the first time the other day and was super impressed! Friendly staff and clean tools. They don't rush through your mani and pedi and ensure customer satisfaction. Will def be back! read more

Best manicure of my life with Trang! I love this place! She makes my nails look so delicate and pretty! Tom can also deliver a perfect mani!! This salon is my favorite in all of Nashville!! read more

This place is great! And because it's so great, it does get busy! Everyone here is kind and attentive. They are sweet to my daughter who loves to get her nails done with me. Highly recommend! read more

I went to Zen Nails with my sister for the first time and it is VERY NICE inside. They're nice yet i believe they could be more welcoming. I asked for ombré nails and they came out very nice. I was not upset but i do think they could have taken for time to put more detail. They were busy so it's understandable. I would recommend. If you do wish to go in make an appointment!! read more

Love! I won't go anywhere else. They do a great job and the hostess ( only cuz I don't know her name ) always remembers me, it could be a month. Totally would recommend to anyone. read more

Visited here for first time. Bathroom had obviously not been cleaned in a long time. While back there, saw into their break area. Dirty dishes, nail tools, all laying around where they were repackaging "sanitized" tools. Unfortunately I saw this after my service. Won't be coming back! read more

Waiting over 1 hr in pedi chair with my daughter. They started on her after an hr. Two different people sat down to start on me but both got up before starting and never came back. Watched other walk ins who came in after get served. read more

What a huge disappointment this place is! I read the reviews and thought I would try it out. I was greeted and told to pick out my color for a mani/pedi. I waited a few minutes, no problem, was escorted to a pedi chair where I waited for an hour with no service. I asked why it was taking so long and was told I didn't have an appointment and there were people coming in with appointments. HELLO! Couldn't you have told me that the wait would be at least 30 minutes or more. I asked for more hat water for my feel while I was waiting, "oh sure," she turned on the water, (mind you my feel looked like prunes), and then walked away...not even checking the temperature. That was it, I said, it's COLD. "Oh, I am sorry." At least sound genuine. I said, forgot it, I am leaving. What an UNPROFESSIONAL establishment. NEVER, will I go back. read more

Very nice and clean place! Best nail shop around, friendly and very attentive to you. My toes and nails have never looked so good!

Very unprofessional, disappointing! Me and my daughter-in-law went for mani/padi on 04/21/2017 at ~5:30 PM. I must say that we were very disappointed as manager was very rude and I received rushed service. First we waited for about 45 mins with no services. At certain point manager told that we can go and come tomorrow, our choice! Then I got a service which is done in hurry, and when I asked to clean cuticles properly, I was told I should come more frequently!! Very bad experince and I will never go back. read more