We had a wonderful stay at Hilton Boulder. The hotel staff is welcoming and polite. Ours was an L shaped room with partial view of the mountains. The breakfast with ready to order egg dishes or toast and happy hour reception were highlights of our stay. Paid parking garage is available but free street parking can be found adjacent to the hotel. read more

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*I briefly visited this hotel and did not stay overnight. I am solely basing this review on my first impression based on presentation, cleanliness, and decor.* I walked around the first floor of the Embassy Suites by Hilton Boulder and was amazed at the beautiful, mid-century modern decor. The hotel is very clean and organized, they have a large cafe with coffee, fresh fruit, tv, and ample seating. I love the large windows that let the sun in! They also have interesting art on display. I'm sure this hotel offers a lot more than what I saw; I'm giving 5-stars for my first impression. read more

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Unprofessional front desk staff worst customer service ever experienced. Uncooperative, unhelpful and nasty attitude. Nick should not be in any customer facing role, his lack of skill interacting with hotel guests is a joke. Any other hotel front desk personnel in his position would be pleasant, helpful, efficient and friendly. He was incapable of providing a smooth, positive check in experience and made the stay at the property unpleasant from the first impression. Management should be aware of him. read more

This hotel is in desperate need of renovation. It is the worst Embassy suites I have seen. The lobby is nice but that's it. The furniture is old and worn. The bedding is gross. read more

Enjoyed my 3-day stay (for work). I stayed here a couple years ago as well. King suite was comfortable; everything was clean. Lobby is stylish, modern, great sunlight. Breakfast is great and the restaurant area is clean; I like the omelets especially. Parking underground is convenient. I'd stay again. read more

Check in was fast and effortless. She was great. The room (our only issue with our stay) could've been cleaner. Housekeeping didnt clean off tables which were dirty. The mattress was dirty. We noticed it while sitting on the couch in the room. There was chocolate or something smeared underneath the mattress edge. It was pretty disgusting. The carpet needs to be shampooed, it was pretty nasty. Bathroom was thankfully clean and nice. Housekeeping did a great job with that. Breakfast was great! Happy hour was great! Both were the best parts of our stay. We made sure to tip the bartender well. She was great. The breakfast staff was also great. They cared about their service and we appreciated it. Parking was easy and secure. Well come back. Well just check to make sure the bed is cleaner than the last. We understand they cant always catch everything. read more

We stayed at this location for the weekend as we attended a conference in the local area. We arrived after 11pm and told the front desk person we were hungry, and asked where can we get something to eat seeing their bar and grill was closed. He said, nothing really is open at this hour. We took his word for it being we are not locals and went to bed hungry. The next day as we left the hotel to go to our conference, literally 1/2 block away, we see a 24/7 IHOP restaurant. Enough said. Let's go back to check in. We go to our room and immediately upon entering there are 4 light switches. None worked. We call the front desk and they reassigned us to another room. We get there and two of the four switches do not work. At this point being after 11pm, both tired and hungry, we decided to just settle. The room itself is blah, but hey it's not a 5-star hotel. However, the water pressure was low in both the sink and shower. The room carpet in the corner by the bed looked neglected (yes, it was dirty). Finally, the phone in the room didn't have any power cord so didn't work. I had to use my cell phone to call the front desk. Now the final stab in the back was the price we paid for the room. As I said, it's not a 5-star hotel but I was charged over $500 each night for Friday and Saturday! Yes, I did not misprint the amount. This is Boulder Colorado, not Las Vegas, or Chicago, or New York. I feel robbed and would never stay here again. read more

Front desk staff was very kind, room was clean with a great view! Roof top pool was nice and warm. RG was a very attentive bartender during evening reception! read more

Embassy Suites by Hilton Boulder - View from room! - Hotels Near Me - Boulder, Colorado

I'm a sucker for an easy to find hotel, located in the heart of Boulder. I'm a sucker for friendly staff, killer room rates and upgraded rooms. I'm a sucker for complimentary happy hour (2 drinks free + snacks) and complimentary full-service breakfast! I'm a sucker for a spacious room, beds that feel like clouds, a rooftop pool and modern, sleek vibes. I'm a sucker for delicious room service options and an area designated for rideshares to downtown! When in doubt, Embassy Suites is always a good choice :) read more

We had a wonderful stay at the Embassy Suites and got a suite for the whole family. So we had one room with two queen beds and one room for TV, staging gear, suitcases etc. We were in Boulder for just a couple of days, so we wanted something somewhat Central. We ended up driving to places more than we expected, but it didn't put a damper on the visit. The hotel itself was clean, modern with color and comfortable. We appreciated the parking garage that we could freely come in and out of. We also loved the pool area at the end of an active day - it was definitely busy and a favorite gathering spot for families. read more

I am a Diamond Member and stay at quite a few hotels for work. This trip was for leisure with my wife. The staff was awesome and were super helpful in getting us an upgraded Mountain View room. We received our welcome gift which was nice as some hotels have not picked up this Diamond level service post Covid. The room was clean albeit a bit smaller than the Embassy rooms I have stayed in before. It was more of studio setup than a suite. The hotel is right in town with plenty of restaurants and shopping close by. The hotel shares a parking garage with Hilton Garden. The garage has plenty of parking despite sharing with another hotel. The garage has in/out privileges as well. We did not use the bar or restaurant but did enjoy the breakfast in the morning. The breakfast was good and the staff did a great job stocking and getting out the food. Overall great hotel, nice rooms, good food and great staff. I would stay here again and definitely recommend it. . read more

This hotel is the most fun, comfortable hotel. The rooms are a smidge crowded, but they are very clean, stylish, new-feeling, and comfy. The bed was extremely comfortable. In the morning, go get your free breakfast. Most hotel breakfasts are sad. Breakfast here is quite tasty and easily valued at $25. At 5:30-7:30 pm, head downstairs for your complimentary cocktails, wine, and snacks. I was surprised by the high quality snacks that they put out. There was an elegantly placed assortment of veggies, fruit, crackers, and chips. Check in with Daniel, the bartender, for tips on places to visit on your trip. Not only does he make a mean cocktail, his description of local hot spots rivals the guide books! Only complaint: our keys often failed at the garage. So we'd have to call and then visit the front desk (a building away), a few different times, to get into the garage. read more

Embassy Suites by Hilton Boulder - Complimentary happy hour snacks! - Hotels Near Me - Boulder, Colorado

Great stay here and great location in Boulder. Happy Hour is a nice perk. It was super busy Friday and the man that took care of me, Zach, was fielding a lot of demanding people at once. He did such a great job at balancing the demanding people and staying so friendly, helpful, and professional all at the same time. He had a fun sense of humor and was very helpful to me as I had several extra needs to take care of. My room was clean and nice. The location was fantastic to be able to walk to everything. The parking garage was not working but things happen. I will return. read more

This hotel is top-notch. I'm a senior executive assistant and used this hotel for a quarterly sales meeting of 25 people. The staff are friendly and professional, super easy to work with and were very flexible when we had to pivot. The food is amazing! The breakfast buffet is excellent and the food provided for our meetings was superb. Love the complimentary drinks and snacks every evening as well. Rooms were beautiful, clean, and quiet. We will be using this hotel again for future meetings. read more

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Breakfast was great, beds were great. Amazing location and a nice pool area what more can you ask for.

Lobby is beautiful, rooms are great and I always appreciate the reception at Embassy Suites. The bartender RG (with a beard) is great...he handled the crowd so smoothly and friendly. read more

I always enjoy staying here when in Boulder. Prasant and the entire team make breakfast a highlight of the day when getting prepared for long days of meetings. I recommend staying here and will be back! read more

Had a great stay here lots of amenities, bar, pool, gym, restaurant also very nice helpful staff and great location. The hotel is very modern very classy, very clean all around, rooms are trendy and spacious, very cool deck pool, underground parking. I think the best part of our stay was the breakfast, made to order Omelettes with lots of options for filling plus everything else, eggs, bacon, sausage, Pastry's, breads, fruit and cereals. Definitely a nice change, we usually don't eat the breakfast when staying at hotels. When in the area again will stay here again thanks! read more

My team and I come here frequently for work trips. We spend a lot of time in the restaurant and bar after work. Free happy hour! Snacks! And the food is DELISH! The best part, though, is Jacque the bartender and her sidekick, Jackie, the server. These ladies make our home away from home very happy! Tell them they ROCK!!! read more

Super new, super nice hotel in Boulder! Very modern and has very nice amenities. Stayed here 3 nights on a recent trip and it was a very nice experience! The hotel open d recently so everything is brand spanking new. The rooms are very spacious. Bed is comfortable, the blanket is very thick so it does get really hot at night. The gym is equipped with new machines and has everything I needed to workout. The pool is heated but outdoor. Breakfast is complimentary every morning and the best part is they have a omelette bar made to order which is awesome. Do expect a wait due to the popularity. In the evening, they have a complimentary open bar happy hour in the lounge area by the fireplace, house wines and beer are all free with a few cocktail options as well. There's a bit of healthy snacks on a small table to go with your drink. Plenty of chairs to sit by the bar or fireplace. Parking can be valet or self, it is an extra charge per day to use either service. Overall a very pleasant stay. read more

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Denise at the front desk was rude. There was an issue with my room reservation and she was short tempered and argumentative.

Stayed here for a night on our way home after a long day of driving. The facility and room were clean and comfortable. Beds were especially comfortable and shower had great water pressure. Only complaint about the room was the shower didn't have anti grip on the ground and there was nothing to grab onto if you slipped; a bit dangerous. We were tired after a long day of driving and opted for room service. Not a lot of options, but we settled on a chicken Caesar salad and pepperoni pizza. The smallest the pizza came in was 14", which was too large; recommend they offer personal sizes. The Caesar salad's chicken was cooked well but the lettuce was limp, making much of it inedible. Expensive dinner to have half of it go in the trash. Breakfast buffet provides a good selection that expands on the typical free breakfasts in hotels. They also offer non-dairy creamer options, which is a plus. Recommend that they improve their tea selection and provide better quality brands, like Smith tea. read more

Wow what a great place to stay!!!! Staff is so nice and friendly- quick to get whatever it is you need. Breakfast is free and delicious! Thank you Betty Jean for your excellence in service and consistency in hospitality- you are fantastic!! The workout room is better than what I've seen at other hotels and the pool is open year round ( heated) My husband swam everyday and it was -4 the one day!!! Location is AAA+++ We highly recommend this property. read more

Embassy Suites by Hilton Boulder - Hotels Near Me - Boulder, Colorado

Hotel was super clean and well located in Boulder, near CU and also shopping. We got a room that was reasonably priced with two queen beds and balcony, it also had a small living room with kitchenette. Staff were very friendly and the buffet breakfast was excellent. Onsite self parking was $22 per day however it was garaged and the elevator took you directly to your floor. This would be my choice if I return to Boulder read more

Our stay was for the weekend of Dec 21-23. It was a fabulous time, very clean/ sanitized, I really enjoyed the walk in shower within the amenities inside the room- suite along with the Crabtree- Evelyn Body moisturizer (Favorite)! good stuff Great customer service, outstanding hospitality, the location of this place is perfect within walking distance for downtown boulder, food spots, and grocery stores! read more

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Great location in Boulder. Hotel was clean and well prepared for Covid. Free breakfast is pretty great. Staff was taking orders and handing out breakfast items but I'll say it was one of the best free breakfasts from a hotel we've ever had. Cocktail hour with free drinks nightly. What else could you want. Rooms are spacious, separate rooms provided e plenty of privacy. Comfortable beds. Staff was very quick to respond and deliver anything we needed during out stay. Def will stay here again. read more

Very clean and the staff is friendly and helpful. Very well managed based on our stay.

Had a blast at the embassy suites last weekend. Top-notch staff, daily happy hour, made to order breakfast, comfy beds, good location.

When can I come back? One of the best hiltons Ive stated at. Fresh decor. Breakfast is also included and they have a custom omelette station and once it is ready , they will bring it to you!!! Also rooms were very tidy and new. Loved it! Do note that $18/parking overnight. Overall, fantastic experience! read more

I had the pleasure of staying here for Christmas. The entire staff was fantastic! The room was quiet and it was very clean. I would highly recommend this hotel to anyone. read more

The breakfast to go ends at 9 on week days. That seems very bizarre especially for families vacationing. It's all in bags so not sure what the big deal is to just give us a breakfast bag. We arrived at 9:10 and even talked to the manager. Very very poor customer service. read more

One of my best Hilton experiences ever and I've had a lot. As an Honors guy, I try to stay at Hilton's as much as possible and I almost always appreciate the consistent experiences I have. At this hotel, however, they really upped the ante. First of all, I loved the location, the vibe and the decor. It's trendy modern without being silly and the vast wall of glass overlooking Boulder and the nearby mountains was very nice. It's also a short drive to Pearl St. and the rest of central Boulder. The room was well appointed (King Suite with work station and separate seating area) and comfortable, as was the terrific bed. Really appreciated the oversized shower and copious water pressure. The icing on this nice piece of cake was the terrific personal attention I received from the staff before, during and after my stay. I received text messages before check in making sure I didn't have any needs or questions beforehand. I let them know that my wife would be checking in before me and they made sure she was warmly welcomed. They continued to check in with me throughout my stay just to be sure I was having a great experience. I felt truly valued and cared for. Additionally, the front desk team was friendly and accommodating. Overall, I had an A++ experience here and I've had many less satisfying experiences at hotels that cost a lot more. It's not cheap staying in Boulder but at this Embassy Suites, you'll at least feel good about the value and experience. read more

I payed close to $300 and my room was dirty. Found hair in bed etc. When I notified the front desk, I was told that they would take care of it. When I came back to the room later, nothing was done to the room. When I left the next morning, my 19 niece forgot her $150 ear phones. I called them to ask them if they were found in the room, to my disbelief I was told nothing was found. They were left in the room I know that for sure. The housekeeping staff I know found them and kept them for Themselves. Yes they did discount my room, but it ended costing me more money because I had to buy her a new Set. Apparently, management cannot hire individuals that will not steal your items if they are left in the room. Stay away from this place. read more

Stay FAR away. The worst customer service I have ever experienced. 1. Hotel room service does half ass job, doesn't refill shampoos, doesn't take my garbage or clean rooms for that matter! Gone all day, come back, still garbage from the night before 2. The delay of delivery of shampoo for over 25 mins caused me to be late for a HUGE project and meeting my client. Thanks Embassy! 3. The pure sass of the front desk is disappointing. 4. There is no room service menu - so good luck ordering! 5. Kitchen closes so early that I thought the point of a hotel was able to order a little something late night since I'm working Insane hours- but a las, no room menu so who knows what you can get! 6. I check in, front desk RAVES about pool. Pool is closed. Stay far away! Hell! Book with Airbnb and you'll be happier. Will write letter to corporate- fire majority of staff and let them all stay a night at Born Hotel in denver to find out what real customer service and hotel amenities should look and be like. read more

The hotel is nice. Good location, breakfast, lobby and restaurant. The gym is nice. Service was great. The pool is okay. The rooms could use some work. Not the cleanest. A bit beat up. Nails stuck out from the carpet. Kinda beat up. read more

This hotel is fine, if you consider it camping; bring your own toilet paper, cups, towels, pillows, etc. We stayed 5 nights and no one ever entered our room to clean or replenish anything. We were provided one sliver of soap for the sink and pump dispensers for shampoo and body wash, BUT NO WASH CLOTHES! 2 towels only. We paid extra for Mountain View, so this wasn't cheap. Next time I'll try the Marriott across the street. All these glowing reviews are really for the breakfast and cocktail hour (which is at 5pm!). Americans are easily wooed by food, remember your room price is based on breakfast, it is not FREE. read more

​I spent five nights staying here after about a month of this hotel opened. The facilities​ are great, especially the gym. The pool is excellent as well, but a little goofy to get to, as well as being surprised​ that they did not build a hot tub​ to go with it. I feel that this hotel is going to need some time to get a handle on their staffing, they aren't great, and they are horrible, but I expect my room to be cleaned to the same standard as all other hotels. read more

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Zero stars. Worst customer service I have ever experienced. Pure SASS on top of multiple inconveniences. Keys did not work and were required for entry AND exit to elevators and pool area, leaving us stranded outside in swimsuits unable to re-enter the hotel. We had to request new keys be printed 3x and the attitude from the front desk was very much IDGAF. The WiFi also did not work which is ridiculous considering it is 2020 and the whole world is working remotely. One can get WiFi on a plane, at McDonald's, at a gas station even but not at the Embassy Suites in Boulder. Save your money and DO NOT stay here. read more

The 3000 mile test... My wife and I have been driving around CO, UT, AZ, and NM the last couple of weeks and the Boulder Embassy Suites was, by far, the nicest hotel we stayed in. A modern, comfortable suite with all of the amenities. read more

I don't think I've ever been so let down by a Hilton property. The room rate here is pretty high which would be ok if the service level was better. The front desk staff is about as indifferent as you'd expect from a cheap motel (which this is not). Our room wasn't ready on time. They were supposed to notify us when it was but they did not. At a glace, the place looks good. They've decorated in a trendy, West Elm MCM-wannbe style. However, it was clear our room was barely cleaned once I went to fold out the sofa bed for my kids. I found trash under the coffee table, crumbs under the sofa cushions and I'm doubtful anyone has ever cleaned under the sofa. There was weird, green fuzz in the kitchen area almost like the rolling chair was pulling fibers out of the carpet. While I like these newer Hilton floor-plans that provide access to the bathroom from both the bedroom and living room, I can't understand why they won't spring for locks on the bathroom doors. I don't consider that an optional product especially at this price-point. The bed was comfortable and while the room was warm when we arrived, we were able to cool it down to a reasonable level. The breakfast was ok. I agree with those who said it's not laid out well at all. The coffee was the absolute worst I've ever had. It was beyond burnt. The scale in the fitness center was broken. The pool towel hamper was overflowing. I opened our room window and then it didn't want to close. Their ice machines are nice in theory. They can dispense crushed ice, cold water or a combo. Unfortunately, they don't seem to work well. Their ice buckets are incompatible with the sensors on the machines and we couldn't fill our water bottles without having ice fly everywhere. This hotel has great potential but they really need to step up their game. This place is a terrible value as-is and not at all up to the standards of a Hilton-owned property. read more