Man when I say there is a god there is these guys checked my car out found the issue and fixed my…read moreproblem in mins I am beyond grateful for them

I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

I had a used engine installed took my car back three times less than a month after and everytime…read moreI'd bring it in they would add something wrong to car like rac o pinion tyrods etc three t I took it back cause steering wheel was cracked and car left me stranded they said charging system was fine less than three months later my car back in shop repalacing all those parts and I find out why I'm having add oil the engine they installed has leaky oil pan now and when I returned to shop three times they said charging system was fine instead I find at a shop that the connector to starter they also replaced at crossroads is broken I spent 7000 almost and had oil and plugs in my back seat they charged me for more and now I'm paying have oil pan gasket replaced and tyrods rac o pinion and brakes and rotors when they coulda just inspected the car when I brought it in said I needed all this I could have bought another car for less never trust these people they all about making the money and do crappy job while they in there and communication stinks....they made me feel like I did something wrong when I trusted them in first place to do a great job and they did not at all

I've come here a couple times now for service inspection as well as a recent tune up on Subaru. Got…read moreswindled into paying over 2k for said tune up. I've been told now by 3 different people who have said the new management at Crossroads is sketchy and dishonest. I only wish I had heard this prior to coming and giving them my money.

Fast and friendly service. Jessie took his time and was able to offer suggestions. Great location…read moreand the operating hour are convenient.

From the owner: We wave most deductibles up to $1000. We handle all the insurance claims so that you don’t have to…read moreworry, give me a call don’t hesitate.

Came to work on my wife's car, he came once was not fixed, came twice my wife's car is still…read moreskipping. Tried contacting will not respond. Now I need to find someone else to fix it.

I'd been having problems with my 2015 Kia Soul, all the lights were coming on while driving and one…read moretime the car just lost power on I 20 . I took my car to the Kia and they couldn't find anything wrong. It turns out the battery ground was loose, I needed spark plugs and the control module was dirty. Rodney Ferguson did the repairs and the car is running better. Now, Kia check the battery so why didn't they realize that the battery ground was loose??? Anyway, I'm happy with the service I received from Shane's Automotive. Thank you Rodney ps: he came to my house to do the repairs!!!!

These guys are just the best! I never in a million years thought I'd be raving about having a car…read morerepaired but I've had enough really, REALLY bad experiences with local dealerships to know the difference between a professionally run place and one that isn't and Kris and his crew do what they say, Don kept me informed every step of the way and were just an absolute pleasure to deal with. While the repair was expensive, Allied did everything possible to keep the bill manageable and the work is top shelf. I cannot recommend these guys highly enough!

I recently had Allied Autoworks replace a starter in my Dodge Charger. I dealt mostly with Don and…read moreKris, the owner. They won me over with their professionalism, knowledge, and personalities. Of course it didn't hurt that the price was very fair and the work was done fast. They are my new go to mechanic shop. I highly recommend them.

If this is a place of business and you're leaving your car to be repaired you should be able to…read morestay with your car if that's what you do if this is a business that don't allow that then say that from the very beginning when I call and I'll find someone where else to take my car where I can stay most places I take my car I sit right in there waiting area and when they have an issue with something they bring me to look at my car and tell me what it is so that I can also see what they're seeing and they can explain to me what they're saying and what needs to be repaired why is it such a secret with you?

This is a very honest and hard working garage. It is very rare to find such a great place and to…read moreknow you dont have to worry about being mislead or over charged.

My daughter went to these crooks…read more Her car takes 5W-20 synthetic blend oil. The tech said "you know this car only takes synthetic, right?" On top of it, the jerk said synthetic changes weren't eligible for their ladies' day discount. Stay away from these lying thieves.

Mike was amazing! Super nice and professional. Helpful and did a great job doing my front brake…read morepads. He didn't have any help as someone called out but he was still fast and got me and 3 other oil changes out quick! I always use Grease Monkey as my go-to for affordable and reliable service! Have done previous oil changes as well, definitely recommend.

Update! Kevin contacted me, via text after reading the…read morereview, asking that I take the review down and allow him an opportunity to come back out and look at the vehicle, free of charge. Kevin shared that he was at risk of losing his job and was a lead tech, although listed as the owner. 'Management' also contacted and asked that I take the review down and offered to refund the labor. At this point (2 days later) I had already taken the vehicle to the Toyota dealer, as his 'management' advised the vehicle was complex and initially declined looking at the vehicle without another charge. Toyota Diagnosis: improper fitting and installed spark plugs. Cost: 98$ inspection- which was deducted from repair cost. Repair cost total, including one day vehicle rental, 468.79$. I reached back out to Kevin and 'Management', via text and email, three consecutive days- excluding Sunday, explaining the outcome and requesting a partial refund (spark plugs, diagnosis, and labor). I have not received a response and am now seeking civil action. Receipts attached. Again, the purpose of this review is to bring awareness.

2011 BMW 335i e93…read more Paid $1,300+ for a repair just for him to break my clip to the fuel rail, pop off the tips/tops to my brand new $1200 coil packs, left the ignition coils unplugged and said it wouldn't start. Kevin was supposed to replace my valve cover, MAF sensor, coolant hose, Fuel Sensor B, Air intake temp sensor, and Fuel regulator. This was all supposed to fix my minor misfire problem. I wasn't able to be there for the main repair bc i had work but he had called me and told me that he couldn't start the car but everything was good, and that it was bc the battery was dead/dying. Naturally i believed him bc my car had been sitting for a while, when i had went to check on the car the day after ready to jump it the car wouldn't turn over like it would before, i told him about this initially and he said that he would come back and check on his work. He never did. But upon further inspection i found several things wrong: The bottom 2 coil packs weren't in or seated properly (when taking them out the tips/tops weren't even connected) and the connector that goes to my fuel rail had been broken. These are just the things that I had noticed off rip, so only God knows how extensive the damage really is. After I noticed all of this I brought it to his attention by calling/texting him but he wouldn't respond- when usually he would answer almost right away. Today I tried contacting him again only to find out that my number had been blocked. This has ultimately been a waste of time and a huge waste of money whereas now i have to spend even more on a wiring harness or figure out how to or even IF i can solder a new connector on, buy new coil packs, etc. on top of already spending a good amount of money on a failed and botched repair. If you want my advice, the best choice is usually the hardest one.. don't look for mobile mechanics, or mechanics who don't own an actual shop or any "do-it-yourself"ers. Just take your car to an actual shop where you can get it properly and professionally looked at. You're gonna have to spend a lot of money anyways, so you might as we do it right the first time around rather than hop scotching to different mechanics and ppl. I just wish i would've known this sooner, don't be stubborn or a penny pincher, bc pennie's pinch back and when they do it's gonna hurt like ab.