I am so disappointed in the service I was given. I have been a customer for years and my trust has been broken. I went in with a dead battery due to a failed alternator and they replaced my battery only. The next time I drove it I was on the side of the road again with a dead battery. I got my car tested with several other professionals who all said the alternator should have been replaced from the start. A very stressful experience that could've been avoided. I tried calling to talk through what happened and first my call wasn't returned. I called again and was not heard but instead refused to apologize, burning the relationship that was built. This is not how trusted business works or how customers should be treated. read more

I took my car to Williams on highway 54 because I thought I was low on freon. They check the car out took out the freon and told me I needed a new compressor for $1,200. I decided not to spend that money right now so I took the car and a week later I took it back to them to put the freon back in which they charge me $50 to do. I then took it to another repair shop, they checked it out and said it needed a relay which they put in for $90 and now the AC works great. Be aware. read more

company did not evaluate my car thoroughly. Ended up wasting $200 on freon for ac of course. After spending the money they found out that my compressor is weak. read more

Great work! My car was having a lot of troubles and finally started skipping and I just knew the engine had failed. I towed it to Williams Auto Service and they had the issues diagnosed within 2 hours-unheard of! They found a broken spark plug and had to use creativity to remove it. Meanwhile they found my breaks needed replacing and my battery too which was causing some strange problem with my steering wheel locking up. They had ALL the parts in stock-unheard of! In addition, I had a full tune up, air in the tires and an oil change. They did all the work in a day and had me out the door before 5 a very satisfied customer. I highly recommend this business. read more

***BEWARE OF BAIT AND SWITCH ON THE PRICE*** This guy is a con artist and will bait and switch you on the price of your auto repair. This guy charged $900 for a timing belt change on a 2015 Chevy Cruze!!!! Initially he said the repair would be $350. When we called to pay he said oh I told you $350 was for the timing belt kit and the rest is the price for labor! The dealership would not have even charged that much for a timing belt change is a con artist hope that $900 was worth us never spending another cent with you! This is solely my opinion and I hope truly hope no one else lets this con man con them. read more

Greg and his staff are excellent! We moved here 6 years ago and I was looking for a "hometown" mechanic like I had in Charlotte! I found that in Williams auto! My daughter and I both take our vehicles to Greg. Very responsive great integrity snd I feel I can trust him to make sure my truck is safe for all my driving needs! I would recommend to anyone! Prices are fair and work is great!..Janette read more

After reading a review about this company from a past customer, and verifying their "A" rating on the Better Business Bureau's website, I took my '06 Chevy Malibu Maxx to have Greg and his staff replace my brake pads and perform an oil change, and could NOT be happier with the service. Williams Auto Service's office is very neat and inviting, the staff is extremely friendly and knowledgeable in ALL areas of auto mechanics, and the owner Greg is one of the most hands-on, professional shop owners that I have the pleasure of dealing with. His prices are OUTSTANDING, and unlike MANY repair shops, he doesn't try to milk you for charges that are unnecessary. I would recommend ANY car owner to make this shop your FIRST STOP when looking for dependable, cost-efficient service ... WITH a SMILE! read more

Greg and his team have always been helpful and quick. We had a bolt brake off a part that was just replaced. It was one of those fluke things that happened from the manufacturer but Greg felt bad and gave us a free oil change. read more

Beware! I came here to have my air condition compressor repaired! If you have a foreign car, don't bring car here. They will put parts that aren't compatible to your make and model. I was almost killed when the belt on my compressor popped off. Another certified mechanic looked and saw that they had a bracket that was loose, no bolts that supposed to hold the compressor, while driving, steering wheel locked. I bring back, I to was told to pay more for labor for a job that they didn't do right the first time. They didn't even apologize for there wrong doing, will never go back again. They will tell you they order the part that goes with your vehicle, nope! Be careful, especially women. read more

I have found my repair shop! Greg and the guys at William's Auto Service provide outstanding (NAPA Certified) service with quick turnaround and fair prices. Those are my only requirements for an auto shop, but they go beyond with a friendly, clean atmosphere and a relaxed professionalism. Highly recommended! -Jason Martin read more

Brought my 1999 Ford F-150 on recommendation from neighbor. Had a misfire code. Owner Greg Williams was honest about diagnosis and work was done very efficiently and at a very fair cost. Truck runs great now!! I would highly recommend for fair pricing and expertise. read more

This is the only place my family trust taking our vehicle. Greg and his staff are always professional and friendly. Love that I can make an appt and know I won't be there all day or I can leave my vehicle and know they will take care of my needs. If you want honest and affordable service this is where you need to go! I live in Griffin and don't mind driving to Fayetteville bc I know the service I will be receiving! read more

How good is this place? When my Peachtree City mechanic couldn't figure out what was wrong with my car, he recommended Williams Auto service. This place usually takes 2 days to get your car fixed, not because they are slow but because everyone and his brother takes their car to get fixed here! Their parking lot is almost always full. Prices are about half of that of nearby Allan Vigil Ford. read more

I have been taking my autos to Williams Auto Service for years. Any time I have something that I cannot repair myself goes to Greg Williams and his staff. Emission issues, stuff you can't get to, goes to Williams and his capable staff. Most of the time, I have received same day service! Pricing has always been fair and the mechanics are competent and friendly. My family loves Williams Auto and yours will too. read more