Brian, a co-owner, rescued my family at the Rogue Valley Airport at 1:30am (yes, AM); after a long…read moreday of travel from the East Coast, only to have other taxi/shuttle services unavailable or non-responsive. Brian was very courteous and asked what our preferred route home should be, so we could control how far/long it took to get us home.

A and B is hit or miss with on-time pickups and reliability! I gave them a two-star (instead of a…read moreone star) as I hope they will improve their reliability!?

So I got this response (in Google Reviews) from my ill-fated trip to the airport on December 18:…read more Response from the owner 3 weeks ago "We do apologize for the frustration and confusion, especially during this holiday season. I do hope the rest of your vacation goes well. We would love the opportunity to make it up to you. At least for the loss in parking fees. Please contact us as you see fit so we can do what we can for you." I wrote them an email suggesting how they might possibly make it up to me. Two weeks later, no response. Real class act.

Great service, on time pickup even at 415 am. Have used many times. Car is clean, friendly service…read moreand always reliable. Alex is great!

Robbie was entertaining and very informative! The Wine Hopper van is SO comfortable! What a great…read moreday!

Robbie was fantastic!! She made our wine tour even better! She knows her wine and the best spots in…read morethe valley. Would highly recommend!!!

I confirmed my 4:15am reservation with Melissa yesterday and we were all set. This morning at…read more4:16am no taxi at which time I was informed that Melissa had been double booked. My wife and I were headed out of the country and 1 hour and 45 minutes before departure we were informed that she was double booked. I wonder what would have happened if I had not called Melissa to check on her arrival time. This is the last time we will use her service.

Service is amazing. Always ready when needed and on time. The best taxi service you can find.read more

Casey picked us up from our hotel right on time for a wine tour. It was just my wife and I but it…read morewas our anniversary. We rented the Limo for 6 hours and it can with non alcoholic beverages, chocolate, and even a jar of Grey Poupon. We threw Casey a curve and skipped our last stop as we had already drank our body weight in wine. We asked if he could just take us on a town drive which he happily did. We will be back and will use Casey again.

We book a drive with Steve every time we're in Oregon! He makes it the most magical and special…read moreday, and goes the extra mile to ensure an unforgettable experience. THANK YOU, STEVE!!!

User BEWARE when using a credit card!!! They overcharged my card twice for a total of $700.00…read more They claim they have to keep your credit card number on file for "tax" reasons. My card was charged 4 months after using the service. It took me 6 months to get only a portion of the money back. They gave me excuse after excuse. The person even disguised his voice once so he didn't have to take my call. When I finally became upset after months and months of trying to resolve the situation. ..he threatened me.

We have a second home near Medford and always call to be picked up or taken to the airport. Except…read morefor one incident where a flat tire delayed us, David has been great and reliable. We have never had any of the problems described in the negative reviews. I do not believe them. Michael Hart Agoura, CA

Will never take this taxi again the driver was so rude that I would have been better off walking in…read morethe damn rain than to having to deal with the rudeness of this driver I thought it was all about customer service not about listening to their b**** sessions

Very dangerous drivers, almost hit a person waling their dog. and their vehicles are dirty, smelly,…read moreand look like they have been in multiple fender benders, I recommend looking for other means of transportation. Stay away!

Due to flight delays and an unfortunate issue with a dead car battery, we needed a ride from the…read moreMedford airport home at 11:30 pm. Contacted Jodi from our connecting airport and she said she'd be there. Had to contact her a couple of times more due to flight updates. She was waiting when we finally arrived at 1:30 am and we had a pleasant, fast ride home. She did great by us and we won't hesitate to call her again.

Bottom line is fast it's times you need to get going get something done and don't have time to be…read morewaiting so it helps to have it available if needed all times thank you.