Always prompt when scheduling appointments. Listen to my concerns and explain treatment options.read more

While there are currently some good people that work here (Dr. Ike, and the gentleman that makes…read morethe follow up appointments) their good is washed away by the other POOR staff and policies that perpetuate at this clinic. I have been going here for over two years and in that time, it's been nothing but one issue after another. As others have mentioned, it very much is a money grab. $37 for me ever time I need to schedule anything, follow up, get a refill, or have a procedure. I recently went in to see if I could have anything done for the ruptured disc in my back and to get a refill. The nurse practitioner I saw acted inconvenienced by my questions and was absolutely no help at all. She suggested almost every procedure they offer to for my disc pain including trigger point injections. When I asked her how the trigger point injections would help my disc issues since they are muscular based, she barked at me "How am I supposed to know? I'm not a neurologist!" Before I get any surgical procedure done, I want to insure it will be of some benefit. I don't want to be force fed procedures just for them to bill me and my insurance. I scheduled my RFAs and follow up, and refilled my prescription. When I went to pick up my medicine, my pharmacist informed me that it was on a nationwide back order and wouldn't be available for some time. She suggested I call Dynamic Pain and ask to REDUCE the strength so that I could at least get something. I called the office and when I explained the situation and asked for a medication change, they instantly got loud and cut me off saying they refuse to do a medication change and that if I wanted any pain medication, I would just have to call around to any pharmacy that I could find that had it, and then they would send my prescription there. They treated me like an addict looking for a high. I was asking for a REDUCTION in strength just to have something for my pain. It was not only rude but embarrassing for me to be humiliated in that way. When she asked if there was anything else she could do for me, I responded that she could go ahead and cancel my three appointments. I will never step foot in this horrible facility again.

I just had all my bottom teeth removed by Dr. Horne and all went fine. Been 2 weeks ago today. The…read morestaff is great also. Couldn't of found a better Dr. to do it. Now to find a great implant Dentist. I wish they would do them also but they don't. I loved this place.

Dr. Marshall is amazing!! He is so kind and listens to all of your concerns. His staff care and it…read moreshows. He has stellar experience and his education speaks for its self. He is a DMD and MD. You may look him up on the Florida medical license lookup database to see for yourself! Many people do not know you may look about anyone who is licensed. You see many interesting things. Pretty much every single thing necessary is there. i.e. education, license information, location of business, liability insurance info, any items reported against them will be shown. I was surprised to see that section! Honestly, it really shows so much info and aides you in being your own patient advocate if the database is medical related. I cannot say how much I feel "safe" under Dr. Marshall's care. Thank you Dr!!

Visited Ft Walton Beach Hospital on a Monday to get special labwork done at the outpatient lab…read more Parked at main entrance and immediately found a handicapped space at the main entrance. After entring the main entrance I requested directions to the "Outpaient Lab" at the Information Desk, and a young man said he would take me there as it was in the far end of the newly added extension to the hospital. Yes, it is in the "Outpatient Entrance" at the back of the hospital. (Note, parking is notoriously bad back there.) I was introduced to Hiram who dircects patients waiting for outpatient care. He quickly took my name, DOB, and reason for the visit. Told to take a seat, within two minutes, I was called to a window where the the very pleasant and efficient Ms. Shaneka, had me sign the requisite paperwork and showed me to the outpatient lab. She was terrifi! I was immediately seated in a "patient" chair, and Ms. June drew my blood. The entire process almost took less time than the walk from the main entrance. Hiram, Shaneka and the lab staff made the process painless and fast, and it was a Monday! Thanks to all for the outstanding service.

On 5/17/26, my friend was brought into the ER for an attempted suicide and was immediately placed…read morein the elopement/high-risk ward. What followed was one of the most disorganized and unprofessional hospital experiences I have ever witnessed. For someone considered "high risk," he was never properly dressed out. He remained in his own clothing the entire time, including jeans, a belt, sneakers with shoelaces, and a regular shirt. That alone seemed completely inconsistent with the level of risk they claimed he posed. His first nurse was cold, dismissive, and rude from the beginning. My friend admittedly was not in the best mood, but the attitude and lack of compassion from a medical professional was unnecessary and inappropriate. Poison Control had ordered blood testing every two hours initially, then every three hours. After the first test, we were told his levels were trending down, which was supposedly good news. Yet a few hours later, a man entered the room without introducing himself and abruptly informed my friend he was "not leaving," his levels were "high," and he was at risk of ICU admission. No explanation. No bedside manner. No consistency with what we had previously been told. Despite supposedly being "high risk" and possibly ICU-bound, his monitors sat disconnected from around 7 PM until discharge. Vitals were not being consistently checked. He was barely physically assessed and instead was simply watched on a camera monitor. I know this because I was allowed to stay with him the entire time. Then came the night shift nurse, Ariel. She was rude, condescending, visibly irritated to be there, and openly dismissive toward both of us. She threatened delays in treatment and care and repeatedly responded to basic patient questions with "I don't know" or "that's not my job." At one point, when I politely asked if a doctor would still see him that late at night and whether they were done drawing blood, she snapped at me and accused me of "flipping out" on her, despite the fact I never raised my voice and intentionally remained calm because of her previous attitude. Around this same time, the elderly man in the room next door repeatedly yelled that he was wet and soiled, and the night staff never checked on him while we were awake. It was heartbreaking and honestly disturbing. At approximately 3 AM, Ariel casually informed us my friend had apparently been medically cleared since 11 PM. Neither of us had been told this for four hours. We then continued waiting. And waiting. By 5 AM, still no doctor. 6 AM, still no doctor. Shift change came and went. The morning nurse was the first staff member who treated us like actual human beings. When we explained that we had still never seen a physician and described the issues overnight, she did not seem remotely surprised. 8 AM: nothing. 9 AM: nothing. He was finally offered breakfast despite having received almost nothing prior. We were eventually told we were "lucky" he was not seen by another psych doctor because apparently that doctor "only sees patients he has already decided to admit." That statement alone was alarming. Finally, around 10:00 to 10:30 AM, a psychiatric doctor arrived. He was professional, kind, respectful, and actually demonstrated bedside manner. He informed my friend he would be discharged and said it would not take long. We still remained there another 2 to 3 hours before discharge actually happened. The room itself was filthy the entire stay. There were random caps and trash on the floor that did not belong to anything used for my friend's care, along with crushed crackers and debris. No blankets. No pillows. Yet somehow he was still allowed to wear all of his own clothing and belongings in a supposedly high-risk psychiatric setting. I understand emergency rooms are busy and healthcare workers are under pressure. But there is a difference between being overwhelmed and providing negligent, dismissive, and disorganized care. Neither I nor my friend would willingly choose HCA Florida Fort Walton-Destin Hospital again after this experience. Another major issue throughout this experience was the complete lack of communication with his emergency contact, his mother, who lives out of state. She repeatedly attempted to get updates regarding his condition and care and was either told staff "didn't know" anything or had calls abruptly ended. For a patient in a mental health crisis, the absence of basic communication and compassion toward immediate family was unacceptable and only added more stress to an already serious situation.

I requested an appointment online and received a return call from the office inquiring about the…read moredetails of the visit I wanted. When I told them I was looking for an earlier appointment and asked for additional information they didn't seem interested. Typically, a business has taken my info with an offer to call if there is a cancellation. There was nothing.

From the owner: CoolSculpting is a non-invasive procedure designed to help you fight those last few pounds that are…read morelikely driving you nuts, CoolSculpting is FDA approved. This procedure freezes fat in about an hour and can be used to target problem areas like the chin, stomach, thighs, and flanks. This treatment is done without anesthesia and doesn't require any needles or recovery time. In fact, it's so simple and safe many people tend to have it done while they're on their lunch break. As cells freeze your body's natural metabolic processes will begin to shed the dead fat cells. This means that over time you will continue to see results

I wish I had a dentist like this when I was a child. My 4 year old daughter needed to be put under…read moreto have one of her teeth filled and they did a fantastic job. During the consult they explain the entire process and made sure that my daughter and I we both comfortable with the procedure. On the day of the procedure the staff was very good at comforting my daughter and making her feel that she was in good hands. The procedure ended up being quite quick. Took my daughter home and she was right back to playing and being her normal self in about 1 hr from the meds. It was so painless my daughter was excited to see the Dr for the follow up. Great place and I highly recommend them!

Dr. Erin Sutton has been my family dentist for about 10 years, and Angie our Dental Hygienist…read more (very rare to have the same hygienist for this length of time) I can't rave enough about this place and the entire staff! I originally came here as a referral for my youngest daughter who was very frightened of everything related to going to the dentist...this was the only local place which would use relaxation gas for children. I was so impressed by our first experience that myself and my other daughter made appointments too. We've been here ever since. *Highly Recommended*

Here is a follow up. Called the office the next day and requested my X-rays and the receptionist…read moresaid no problem just come in and sign a release and we can Give you a CD copy and send them to any dentist office. I went in that afternoon and the salesgirl I found out her name was Lindsey, was sitting there in the front office. I told the receptionist I was there to get my X-rays. She said no problem, just fill out this release and give me your ID and I will get them for you. I filled out the form, but before I handed it in I told the receptionist I was taking a photo of it for my records, then I turned it in. She was very nice, then she started getting my records, then Lindsey got up and went over and told her she can't give me my records they have to go to corporate and the receptionist looked at her confused. The receptionist apologized and Lindsey refused to acknowledge me or speak to me and walked off.i said this is why im going to another office and I'm going to call your corporate office and report you. I left and called their corporate later and they told me there was no evidence I had filled out the paperwork so they couldn't release my records, but they would send me a new one. I told her that was a lie I had filled it out and took a photo of it in their office on their counter so I had proof, they asked me to forward it to them and apologized for the behavior and said they would follow up. I emailed the picture of the release and as of today, 7 days later, I have never received my X-rays as I requested even though I signed and sent the release. They are purposely withholding my medical records that I paid for and I am now reporting the office to the dental board and the BBB for refusal to send me my medical records. DO NOT GO TO THIS OFFICE!!

Not sure why some have had a bad experience. But I can say mine was the best!!! I've got a huge…read morefear of the dentist, they were both kind and compassionate. I was in surgery and had a beautiful new smile in less than two weeks. Thank you so very much to the Drs, office staff and techs. Amazing care that gave me back a beautiful smile.

Words can't express enough how great this place is! I have always been scared to get my wisdom…read moreteeth extracted but the professionalism and wonderful positivity of every worker there made me feel welcome and put my nerves at ease. Dr Elwell got me in and out with no complications and had a great sense of humor. A shout out to Ana at the front desk as well for being so nice and accommodating to my every need/question. 100% recommend!

Dr. Elwell and the entire staff was extremely kind and professiona. My procedure was quick and…read morepainless. I would 100% recommend them to anyone.

Dr. Elwell and his team are awesome. Most exceptional service and care. All things considered, had…read morelots of laughs.

I highly recommend Dr. Elwell. He and his staff were very personable, provided detailed…read moreinformation on the procedure my daughter was scheduled for including her post-op and what insurance covers. As a mom who is always stressed when it comes to any medical care regarding their child, he and his staff put me at ease.