I visited the WellSpan Chambersburg Hospital ER (walk-in) with severe symptoms from testicular…read moretorsion and two inguinal hernias. After waiting at least 30 minutes just to be seen, the staff dismissed my concerns and attributed my lower stomach & groin pains to indigestion or heartburn. They brushed it off like it was nothing serious. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The wait times for walk-ins need major improvement, and the triage process failed to recognize a genuine emergency. This delay and misdiagnosis could have led to much worse outcomes. Someone should really report this to the Department of Health, and if not I will; People seek medical advice/care and still get no answers.

i just had my shoulder replaced 3 weeks ago and can not say enough about Dr Rogers and his office…read morestaff. His med assistant Alexis bent over backwards to get me ready for surgery and she handled Medicare like a pro. Things were even more topnotch when we got there the day of my surgery. Security very kindly escorted us to the correct hallway as we got there a bit early and the front was not open yet. And the nurses in pre-op were very thorough and moved me right along. The nurse in the OR made me feel very comfortable. Once i got to the floor, the nurses were amazing as well. Once the nerve block wore off at about 2 am I turned in to a whiney brat. They very patiently worked with me to get my pain under control. The nurses were amazing in how they all worked together. And tbh eating was not high on my priority list but i knew I had to. It was quite palatable!

Checked in this morning. 1:32. She has not eaten. Requested good. Said the cart was coming…read morearound. No food. WTF. Iv and send us home. Another job well done. Sent her home at 3 am. Like delivering a bag of groceries.

I'm so relieved to see that I'm not alone in my opinions. I've been dealing with Keystone for the…read morelast 20 years. My first encounter was the result of debilitating back pain that caused me to lay across my desk at work in tears. He told me that I had a pulled muscle, despite the fact that the condition had existed for nearly a year. His EXACT words were "Suck it up"!!! Turns out that I have Scoliosis. And he still works there. More recently, I started seeing a woman at Behavioral Health I believed to be a psychiatrist, when in fact, she was a Nurse Practitioner. After several extremely negative experiences with those folks, I'll NEVER do it again. I've been involved with the mental health system since I was 20, and I worked in the field for ten years; I'm now 65. I've been prescribed life-sustaining meds since I was 35, without side-effects. This person refused to refill them for reasons that I knew were ridiculous, but I tried to work with her. I suffered intense withdrawal and became nearly catatonic as a result, at which point I changed providers. I have severe PTSD and went on their waiting list for nearly six months. I was very lucky to get a specialist who was wonderful! I saw her twice, and she quit. Never once was I seen less than 20 minutes late and often rescheduled because my time is just as valuable as theirs; HOWEVER, I arrived five minutes early and was berated by the receptionist for being late after I stood in line for ten minutes. Most of the providers that I've seen have been condescending, rude and insulting. I've NEVER used illegal drugs in my life, nor have I ever abused prescription meds. Regardless, after I fractured my spine, the pain was out of this world. I was denied pain killers because Opioids have become the drug du jour. I now have a dual-disability due to my back injury and PTSD. My only insurance is Medicare, which is pathetic, and I can't help but think my treatment (and that of others) is based on the fact that I don't have private insurance. I feel much better now!

I have personally never had a problem with them ever but I have heard other people have. I went in…read moretoday for an appointment and they got me medicine and we scheduled a follow up to see how the medicine is working.

Chambersburg hospital is by far worst hospital we've been to ever...My mom has been ill all year…read moreand in need of a transplant...while waiting for transplant she has had many issues with breathing and fluid gathering around her lungs. We have had 4 visits in the last few months and every stay there has been at least one nurse with a nasty attitude . Our current stay i caught the nurse in the hallway talking to other nurses making fun of my mom. On two occasions when the nurse issues were brought up to the floor manager....the managers never apologized or acted sympathetic to the situation. I am disgusted with this hospital and the bedside manner of these nurses. I was furious to hear a nurse discuss my mom's care to people not even assigned to her

First visit: Went to their emergency room and waited 2 hours to get admitted, finally get in there…read moreand I get stuck in a hallway bed where I wait another 30 min before I see a "dr", they wheeled me down the hall 30 ft and asked me questions and then give me motherly advice and send me on my way without doing one test on me. And sent me a $1000 bill! Long story short, I went to another hospital and saw a neurologist to find out I was having multiple seizures a day! chambersburg hospital thought that I was fine though.. 2nd visit: i had lots of side effects on the anti seizure meds i was put on, so i went here for a change of meds since my neurologist was on vacation, they gave me different seizure meds and sent me on my way. 3rd visit: 5 days later i was still having the same seizure and the new seizure meds they gave me just gave me side effect and didn't help at all so i went back to the er, to possibly get different meds because my neurologist was on vacation, still. I was in the hospital for 5 hours, i finally got a room (a chair in a hall way) where i finally got to talk to a "dr" who i asked to switch my meds to something that might actually work, he did not, he said he would refer me to wellspan neurology and that he talked to a neurologist there, i was ordered to call them first thing in the morning because he gave me a referral and set up an appointment. The following day i call wellspan twice, no referral given.. i called chambersburg to see if it was still being processed, they had to call me back.. 5 hours later i get a call and they tell me that they don't do referrals. So they litterally kept me there for 5 hours and did nothing for me but lie. WORST HOSPITAL I'VE EVER BEEN TO, WORTHLESS HOSPITAL, DON'T WASTE YOUR MONEY OR TIME HERE.

Calling a nurse practitioner a hospitalist seems misleading? I would feel better knowing a…read morephysician was in the hospital for emergencies, not someone that never went to medical school. I suppose cost savings outweigh patient safety now?

The staff here are extremely incompetent. I went to get blood work done six months ago, and called…read moreahead giving them my insurance information, twice, over the phone. When I arrived on location, I verified the information at the desk with the secretary or office assistant. The women took a copy of my insurance card and verified my appointment, and the fact that I called ahead. Now, six months later, I am receiving calls from a debt collection agency for 1,300 dollars, and the hospital is claiming that I didn't have my insurance cards. As you can tell I am very frustrated with the below amateur level competence of staff.