I was terrified of going to the dentist before coming here. Dr U, Nidia, Lorena and Zena are all…read moresuper awesome and I'm glad the VA referred me here. I was able to get my smile back! Wouldn't wanna go anywhere else.

Terrible! Out-of-date equipment, Nadia, the receptionist was rude and I was given a Treatment Plan…read moreover $1,000 with percentages that my insurance would pay, which I found out later, was all wrong. They are out to deceive patients. I am filing a claim for what they erroneously charged me. Beware of fraudulent practitioners.

I called and never received a response. Note that this chick…read morerequired a 48 hr cancellation. That's very arrogant

Bait and switch on dental procedure. Make sure you get in…read morewriting what their estimate is.

They tricked me. I wanted an appointment with the Periodontist and they made the appt. Well on…read moreconfirming my appt when i called them the receptioist said, " oh no your not seeing Dr. Poidmore the Periodontist your seeing Dr Ung the regular dentist. I said i had made the appt to see the Periodontist. She well thats our policy you see the regular dentist first and IF he determines that you should see the Periodontist then you will. I canceled the appt. I didnt like the manipulation.

Dr. Santiago & Chelsea are the best so is the front desk. It's super clean & welcoming. They take…read moregood care of you! & quick.

I have no idea how anyone could not review this facility other than 5 stars. They've always been…read morequick and considerate. Not having insurance can be expensive, but this is not unusual. Doctor Kaiser is trip notch, compassionate and very professional. All for Adam Kaiser by name and you won't be disappointed. I have no fear or trepidation going here and I've had two pulled and implants done. All with less pain than visiting my inlaws. Highly recommend!

This review regards incompetent and uncaring treatment by Dr. Prokes at Casas Adobe Oral &…read moreMaxillofacial Surgery on Swan Rd. I had appointment for tooth extraction without sedation on 6/12/26. I had undergone 2 root canal (RC) treatments on the tooth with pain remaining after 2 months. My endodontist said I would need to have a 3rd RC (no guarantee of success) or get the tooth extracted (guaranteed success). I chose to have the tooth extracted and thus the appointment at Casas. I had a referral and also verbally explained to Dr. Prokes what I described above. She seemed confused and left the room to call my endodontist. She came back and said I didn't need any more RC treatments nor a tooth extraction. I was confused but of course happy to hear that, and subsequently left. Turns out Dr. Prokes did not speak to my endodontist, but to customer service who was uninformed. A week or so later, after my last antibiotic cycle had ended, the pain came raging back, and I found out that the tooth next to the originally infected tooth was now also infected. So I have to make the decision to extract them or more RC treatments on both teeth. Part of that decision is the cost of each option. I decided if I extracted the teeth, I wanted to have sedation. Casas said I had to come in again to discuss sedation with Dr. Prokes to get the cost, which I can't get. (My insurance requires provider to submit pre-estimate request to get quote, which takes minutes at most). I made an appointment for July 8, and was told I needed to get referral for the 2nd tooth before then. My dentist told me by email that he had submitted it to Casas on July 1, but Casas on July 3 still hadn't received it. Both my dentist and endodontist are out of the office this week due to the holiday, so I can't get another referral until Monday (my appointment is Wed.). To help with Dr. Prokes' confusion, I wrote a detailed history on all treatment, etc. associated with the 1st tooth and the diagnosis of the 2nd tooth. I explained I wasn't sure yet whether to extract 1, 2 or none of the teeth, but needed the cost info to decide. I got a call from Casas the next day on 7/3 saying Dr. Prokes said to cancel my appointment because I didn't have both referrals. Again I could get the 2nd one on Monday. Also, she wanted to talk to my dentist to make sure I needed the tooth/teeth extractions. This suggests I'm some kind of kook who wants teeth pulled out that don't need to be extracted. Note I have all of my teeth and am 61 years old. From Casas' website, it looks like there are at least 5 other oral surgeons at Casas. None of the others have had timely appointments open in 1 or 2 weeks....only Dr. Prokes has availability. Now I know why.....apparently nobody recommends her to others. I suggest you don't see Dr. Prokes, who doesn't seem to comprehend the English language nor care about her patients. I thinks it's likely that if Prokes had extracted the initial tooth when I went there for that purpose, the infection might not have spread into the 2nd tooth, costing me significant extra costs and substantial pain. How cruel that because of Prokes, I have to start over with RFQ with another facility, as I certainly won't ever go back to Casas. How hard would it have been to just give me a quotation for sedation, especially since I had already been to the facility? Certainly no harm would come of this. No treatment or tooth extraction was going to be performed on 7/8.....just discussion of sedation (and I've had sedation several times in my life) and finally telling me how much it would cost. I understand needing the referral, which I could have had re-sent on 7/6, and certainly well before any tooth extractions would be performed. It's just hard to fathom these stupid rules, and the incompetence and lack of empathy of Dr. Prokes.

I referred my husband for a cleaning as a new patient and boy do I regret it…read more 2.5 hours while I waited for a "cleaning appt" No one cared to offer any info, water, or communication as I waited in the waiting area. They asked my husband if he wanted to call me back, and as I had stepped out front on the porch for a few minutes, (tired of being in the waiting room for 2 hrs 15 min) they went back and told him I had left. IF they had bothered to look outside the window they would've seen me. But the reason they were looking for me is because they were trying to sell us a huge contract... Like buying a car. Let me say, it is a good thing that they didn't call me back there because I would have called them out immediately told my husband "Let's go" We walked out with a jaw dropping $20k plan? (I later found out) and NO cleaning. This is unethical, never before has a dentist done this to me or anyone that I have talked to about it recently. Literally no one ..... So I researched. While dentists can propose extensive treatment plans, a sudden $20,000 plan presented during a routine cleaning appointment is NOT typical or normal for most patients. These red flags are concerning. Being told you need extensive work when you've had minimal issues in the past is indeed a red flag for overtreatment. AND It's considered unethical for dentists to recommend unnecessary procedures or pressure patients into costly treatments, especially to capitalize on dental insurance benefits. Never in my life have I had a dentist do this. And I was born at night, but it wasn't last night... I feel bad for other people that are being taken advantage of here. My advice... Find another Dentist.

I'm newer to town and it was my first time getting established to a dentistry in Tucson but the…read moreplanning team took great care of me along with November the hygienist. They have up to date technology and are very friendly. I'd recommend to anyone.

Dr. Watkins is the best Dentist. I fly in from San Diego to get my dental work done from him. He is…read morekind, compassionate and very smart. I would highly recommend him to anyone. He also has state of the art equipment and technology. He doesn't price gouge or try to upsell me either. What a pleasure to be around. Thank you Dr. Watkins!

I had a disappointing experience trying to schedule a consultation with this orthodontic office…read more When I called, Stephanie told me she was unable to verify my insurance eligibility or benefits at that time but assured me she would call me back on June 30 with an update and help schedule my consultation in July. It is now the following day, and I have still not received any call or follow-up. I understand that delays can happen, a simple update would have been appreciated, and unfortunately, this lack of follow-through has left a poor first impression of the office.

Went to Aeris Family Dental for a chipped tooth. This was my first time here. Intake went very…read morewell! The Techs and dentist were very friendly and professional. Great establishment, look forward to having my dental care at this location!

I've been going here since pre COVID and it's always been a great experience. I've been overdue for…read moremy cleaning and saw the poor reviews from the past few months. I was really surprised and scared to see the negativity so I was prepping myself to face some rude admin staff and planning on how to respond. I get there, was greeted and checked in with no issues or signs of disrespect. My hygienist remembered talking about my work a year ago and I thought that was really awesome since they see so many people. She got me in and out in 30 mins. She provided recommendations on things to try to address my needs and was overall positive I'm not really sure where the negative experiences come from but I felt the need to give them some credit. I do know getting an appointment is challenging but I feel that is the state of our healthcare.