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    Emergency Home Solutions

    4.7 (111 reviews)
    Open Open 24 hours

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    Services - Emergency Home Solutions

    Damage restoration

    Mold remediation

    Emergency Home Solutions Photos

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    Reviews With Photos

    Chis D.

    Can't say enough good things about our remodel from Emergency Home Solutions. It came out beautiful and better than expected. Bobbi and Frank are very friendly and easy to work with. I will definitely use them again for future projects.

    Rachel Q.

    EHS was there for us every step of the way during our Cat 3 water damage emergency. I can see why they are the preferred vendor with our plumber. They came out within an hour of our plumber contacting them, and immediately got to work drying the moisture behind our walls. EHS has many techs on staff, but every one we dealt with was punctual, courteous and professional. Each day, someone came to the house to check water levels, and provide us with updates on the drying progress. All of the techs were knowledgeable, and were able to answer any and all questions we had. Unfortunately, our insurance company denied our claim, but Adrian from EHS was kind enough to work with us on our final invoice. If ever we experience another home emergency, we wouldn't hesitate to call EHS again.

    Matt M.

    Unfortunately, we had to use EHS services because of a window leak. I called and Cory came out very quickly do to the initial consultation and identified exactly what areas of the walls/ceiling were wet. He walked me through the whole process and honestly, it felt a little overwhelming. It's the first time we had to deal with a leak like this and I wasn't comfortable with them cutting into our walls to try out the affected areas. But it's either that or potentially deal with mold, and since we plan on being here for awhile, we decided it was best to address the issue quickly. The team came in and cut open the drywall in the affected areas, set up plastic barriers, and brought in a couple of huge dehumidifiers and fans to essentially bake and dry out the walls. These things were massive and sucked so much energy - even with solar. Every day after about 4 days of drying they would come by to take moisture measurements. After the moisture levels dropped to a certain level, they packed up their gear and left. One of the project leads worked with me on a reconstruction plan since insurance denied our claim. We were able to negotiate the price as well as a couple of small projects I asked them to do since they were going to retexture and repaint the area (and beyond) anyway, and I looked forward to the work. The crew finished the construction in a little less than a week. By far the best part of this whole situation was the construction crew. They were quick and efficient, and did very high quality work. I chatted with them a bit and they were really friendly as well. Very professional. In the end, our walls look better, our ceiling looks great, the paint downstairs is actually uniform (the people who lived here before us painted half the kitchen a separate color, with the split being in the middle of the wall). The carpet that had to be peeled back for the project was replaced perfectly. Really happy with the work they did. The project was not without hiccups though. The most frustrating aspect was the communication. There are so many people to keep track of - I highly recommend bookmarking the initial email that has everyone listed on there. But because of this, often some details were lost as we progressed through the project. At one point, construction was halted because of a miscommunication, which dragged the whole project a bit. Thus, I recommend being proactive and calling everyone to stay on top of the timeline. Also, one of the first people who I worked with over the phone was disrespectful. It wasn't Gabby, but someone who was filling in for her during a lunch. She had forgotten to place me on hold when she asked someone a question and referred to me as "Mark McGonagall or whatever" and said some other things that not only were patronizing, but made me even more stressed during the initial phase of the project when we were talking about removing entire sections of the wall. When she "put me off hold", her voice got all sweet again and spoke with respect, and when I called her out, she didn't apologize or acknowledge what she did. Overall, it was very stressful, but I'm happy with the end result from EHS. Given the price of the water mitigation and now knowing a bit more about what insurance will and will not cover, I'd probably do a few things differently. I hope I don't have to go through this again, but if I did, I'd probably use EHS again.

    One of the 3 dustpans i swept up after they left and were finished

    I'm not one to usually review on yelp but since I found them on yelp I figured I'd help someone potentially not make the same mistake we did. We had a slab leak and I found EHS on yelp to help mitigate the damage. The 5 star system here is tough because it depends on what I'm rating. The mater mitigation team was great. They showed up on time and did clean work. Probably 5 stars. Got the job done. The re-construction side of things would be a 1 star. Bobbi walked through my house and was nice and responsive but they sub contract the work out beyond that. They sent one guy to paint and replace dry wall. He left an absolute mess and did not use any sort of dust protection for the parts of my house that weren't being work on. He even got paint on the front of our dishwasher that was sitting in the middle of the room he was working on. Absolutely careless and sloppy work. On the last day when he was "finished with the job", he left drywall mud in globs everywhere, trash and multiple dust pans worth of dust that I had to clean up by sweeping and using a shop-vac. He even left multiple nails on the floor that my 2 year old found. The painter would take the door to my kid's room off everyday, knowing we were living here during this, and I'd have to hang it back up. He left the job complete without putting wall plates back on outlets which is small but felt careless. Definitely not the type of work you'd expect for the prices they charge. Outside of the mess, the work was amateur at best. I've painted rooms and am not good at it but still feel like I'd do a better job than he did. . They sent another guy out to fix the paint but it's still not great. There are plenty of areas with drip lines and the prior color showing through. On top of this all, I had to babysit the job and point out areas that were supposed to get done but didn't. They gave me a discount on the price for the inconvenience but it still felt pricey for the work that was done. They lock you into a contract with very vague verbiage. I probably should have pushed the issue more to pay less but didn't want to deal with it anymore. When I emailed Ivan telling him we wished to cut ties and cited the reason above, I never heard back from him. I don't feel like the level of terrible work done was properly compensated but decided to not fight over it and vote with my dollar instead. If I were to do this again, I'd maybe use them for water mitigation as they were great and helped me get a better payout from my insurance again. I would NEVER use them for reconstruction. They charge premium pricing for very poor work. The quote I received for my kitchen was very high and delivered via text message which felt pretty unprofessional and didn't provide any detail or breakdowns. I used EHS initially because of positive yelp scores and to support a local business but the quality of the work is something I'd be terribly embarrassed by if I were the owner.

    Floor torn out, kitchen counter gutted, and fans with a dehumidifier drying everything out. EHS does things right.
    Valor M.

    We had a leak in the kitchen that soaked into the foundation. EHS came in and took care of everything for us. They even helped us deal with insurance, which we had no idea how to do. Everyone that worked in our home was super friendly. To be completely honest, our home looks better than before the leak. We only paid for the deductible plus a couple small extras. They helped make sure insurance got us the other 30k. I would highly recommend EHS to anyone, especially if you've never dealt with insurance before. That was a headache and having an experience team on your side helps calm the nerves a lot.

    Mold found behind baseboards.

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    Rebecca Z.

    Thank you so much for your kind words Scott.

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    4 years ago

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    Nicole M.

    Thank you Olivia! It was a pleasure working with you.

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    Cory B.

    Thank you for the great review! We appreciate your business

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    Thank you for the great review!

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    Page 1 of 3

    Ask the Community - Emergency Home Solutions

    Can you guys come to my house and do a mold test?

    Please contact our office at 949-916-0549

    Don’t See Your Question? Ask Away!

    Review Highlights - Emergency Home Solutions

    Cory assured me that he and his team would guide me step-by-step through the entire process, and they absolutely did.

    Mentioned in 53 reviews

    Read more highlights

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    So grateful for Janny and the Restoration 1 team! Our master…read morebathroom flooded and leaked down to the family room. I called Janny late Thursday night and her technician Marco came out early the next morning to assess the problems and figure out a solution. Roberto and the crew came out that same day and began work to dry and fix all the water damage. We have a new baby with respiratory issues and was very worried about tje situation. But, the guys did a great job isolating and containing the areas they were working on to avoid any dust and debris. They were all friendly, efficient, and very considerate to our needs. We really appreciate their professionalism. A few days later they did a final inspection to ensure there was no more moisture and by the end of the weekend everything was repaired as if nothing happened. The Restoration 1 team did an amazing job and so thankful for their quick and immediate response. They are truly the team to call when in need and highly recommend them Thank you so much to Janny and the Restoration 1 family!

    JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

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    Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

    World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

    Emergency Home Solutions - damagerestoration - Updated June 2026

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