Brandon came over to look at my kitchen floor. My fridge had a leak underneath it that I was afraid damaged the wood floor. He examined it and said it would be fine so I didn't need to do any restoration. I'm so glad he came out to look at it and reassure me the floor was ok. Thanks Brandon for your integrity and all the information you shared. If I ever need help I'll call you. read more

You really never want to have to make this call but when you do please call this company . I called Jim Patitis the owner what a wonderful caring man, he helped me with my neighbors water leak from my unit . Jim was the most sensitive and caring person when listening to my situation. He sent Brandon out the next day to set up dehumidifiers in my neighbors home to help prevent any further damage and to help start to dry up the carpet in that room and Brandon did a great job explaining how the agreement went and the process was to go . All in all this company has great reviews based on their work and their customer service . Give them a try you won't regret it . Thank you again , Jim and Brandon ! read more

Blue Dolphin Restoration - Damage Restoration Near Me

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My experience with Blue Dolphin restoration for our water leak mitigation was awesome. Cade, our Project Mgr, came out with his team within 24 hours and did a great job helping us in our time of need. Cade was very responsive and was able to answer all of our questions along the way. I would not hesitate to recommend Blue Dolphin and Cade to family and friends in the future. read more

I highly recommend Jim and the team at Blue Dolphin Restoration. They were extremely professional, communicative, and informative throughout the entire process. The quality of their work is excellent, and they made a stressful situation feel completely manageable. I wouldn't hesitate to use them again (although hope that I won't ever deal with a pipe burst again)! read more

Bella cares to make sure clients are taken care of. Highly recommend the company for any mold remediation needs in Orange County CA!

Excellent team to work with, top notch communication. Highly recommend. Bella Anderson is efficient and keeps a positive attitude, which really helps smooth things over during stressful emergency situations. read more

If you got a leak, look no further -- THIS IS YOUR PLACE!! Brandon is the MAN and exceeded all expectations!! 10/10 recommend!! :)

Water damage can happen so fast and cause total destruction. Blue Dolphin Restoration can take care of it so fast and professionally that it stops damage from taking place. They are easy to work with and have great technicians. Highly recommend. read more

Used Blue Dolphin for home reconstruction after significant water damage on the first floor. They were communicative, efficient, and provided a competitive estimate. Work was done faster than the estimated timeline and the place looks great! read more

I had Blue Dolphin out to my house for a mold inspection. They were very prompt, very thorough, and very honest. Jim was very professional, and his crew did a great job. They are in it! read more

The estimator was quick and came in too high. Jim was aggressive and unfriendly during the process, reacting poorly when we decided to move forward with a different company. I don't recommend this business. read more

I can't say enough about Jim and his team. I had significant damage at my home and Blue Dolphin made the whole process as painless as possible. Amazing results from a truly professional operation, I couldn't recommend more. A+. read more

Blue Dolphin's prices are in my opinion 25%to50% higher than other Restoration company's. Do not use This company without getting estimates from 3 other reputable restoration companies such as Servpro and many others. Blue Dolphin restoration company charged me $2500.00 more than other companies and did not finish the job properly. all other companies said the crawl space needed to be dried out with fans and dehumidifier's due to excessive moisture in the soil, Blue Dolphins laborer/ technicians said it wasn't necessary and not needed. l feel that I had paid more money for less service. read more

Brandon McBride was very professional & courteous. He was a pleasure to do business with. All the subs that Blue Dolphin sent to my home performed good workmanship & were very nice. The "Pack Out" & "Pack In" people were great!!! They strived to put everything back where it belonged. The one supervisor I had a hard time communicating with is Joshua. He was inconsiderate & non communicative. Made the process much harder than necessary. Failed to respond in a timely manner & seemed not to understand his job. read more

Blue Dolphin began remediation less than 24 hours after the incident and did a great job.Cade White was my project manager and was very easy to work with, clearly explained the process and was responsive when I had questions. I'd hire Blue Dolphin again. read more

Cade is very professional, responsive and considerable with our help needs. He reacts quickly and communicates in a vey clear and efficient way. I definitely would like to recommend Cade as your project manager. read more

I had a leak in my kitchen sink and Brandon helped fix it. He was professional and attentive and got the job done effectively. He was also very friendly and communicated well. I would recommend their services to anyone! read more

Blue Dolphin was great to work with and Brandon was always communicative and there to answer all of our questions!

I really appreciated how much Blue Dolphin communicated with us throughout the entire process. They were clear and quick to help us fix our water damage. Brandon was great and helped us feel at ease while dealing with this. Highly recommend! read more

I did not actually get service from Blue Dolphin, but the representative I chatted with was helpful and told me I likely don't have a mold issue based on the photos I provided. I appreciated them telling me something that actually would cause them to "lose" my business, so they seem honest. read more

We recently purchased a flip and had only moved in about a month until a leak was discovered. Magna Plumbing is the company contracted w our insurance and recommended us working with Blue Dolphin The whole situation SUCKS. I wouldn't wish this on anyone BUT, the only good thing about it is the customer service and care we have received from ROBBIE (Robert). From the very beginning he has been extremely responsive, thorough, knowledgeable, professional and friendly. I highly recommend BDR but request Robbie if you can. He has gone above and beyond to help us. We are so grateful for him!! read more

When it comes to mold and restoration, there is no one better for the job. Jim and his team are absolutely excellent. I really appreciate how kind they are and how they work with your schedule. They are very reasonably priced and I would recommend their services to anyone. read more

Exceptional customer service from Bella and her team. I highly recommend to anyone who values empathy and consistency during difficult times where restoration is needed. read more

brandon was so kind and intentional! he came over and healed with a leak we had in our home and did an excellent job!!! 10/10 recommend

Had a fire in my garage and my agent referred Blue Dolphin. Robbie Castaneda arrived promptly with his team member to handle the damage. They were very professional and attentive to our needs. Robbie helped calm my anxiety. This was our first and hopefully our last fire experience. He was very helpful and answered all our questions. I highly recommend there services. read more

Blue Dolphin Restoration responded quickly and was able to review the issue. They were helpful and honest

I highly urge to look elsewhere as this company has been nothing but a 1-star experience in the water mitigation experience (exorbitant price, terrible workmanship, unethical and false statements in public, as well as law-threatening customer service practices). Despite their initial assertion of treating customers with care akin to family, which was mentioned in the owner's other responses, they broke my furniture without any remedy communication other than asking for further business. They never sent me a total estimate for me to sign before they initiated the work leading me to believe the insurance would cover it. They were also not afraid to send family-like customers a cease and desist letter aimed at deleting my current Yelp review and included threats of legal action, such as defamation, civil extortion, conversion of property, filing of a mechanics lien, payment for their attorney's fees and costs based on what were unfounded accusations. This turn of threatening and opaque events is perplexing and concerning, particularly in light of their stated commitment to familial treatment. More importantly, recent public court records indicate multiple lawsuits involving this company, with them being plaintiffs suing numerous customers like myself. This approach seems to prioritize legal recourse over open dialogue, which is disappointing given the potential for constructive resolution. Additionally, multiple false accusations were made in the owner's old comments (deleted) targeting to frame customers on various false statements with no grounded proofs such as non-payment, me threatening them with 40% discount or else, further degrades about this company's core values. Despite these developments, I have never received direct communication from the owner regarding various issues via email or phone, aside from interactions with the finance manager and their legal representative with payment and legal action threats even well before the legal payment due date occurred. There should and would be many other water mitigation options to look out for. Do not go with companies like this who 1) do not give you a full-estimate work authorization contract, 2) do not ask about furniture removal before initiating work, 3) do not try to work on pricing other than telling customers they will use legal actions instead of working things out, and 4) only commenting in Yelp nothing but lying and defending themselves. read more

Cannot say enough good things about Blue Dolphin. From the care of the office staff to the care of the field workers. They have helped me on multiple occasions in our home and I could not be more happy and satisfied with their work and their professionalism. Their communication is on point as well as their care for the customer and their work. Highly recommend them! read more

This is a company we were referred to by a plumber and that is where the issue started. They took advantage of the situation in a way that is more than disturbing. Our issue was not covered by insurance and they stated that there is an insurance price and a price for private pay work. Totally understandable. What we were not prepared for was the lack of responsiveness to remove their equipment and the price gouging and over charges. Their CEO is less-than-customer focused when there are issues to resolve, IMO. While we were able to get them to re-invoice us, which resulted in a decrease of approx $3k, the invoice still was overstated. Further communications resulted in a letter from their attorney. This is not a company that I would recommend in any way. USE ANOTHER RESTORATION COMPANY...there are many! read more

I had a water leak from my outside sprinklers system. I contact a Plumbing Company to repair the leak.. While the plumbers were working, I heard water running underneath my home. The plumber took a look and saw that alot of water was underneath my home. The plumbing company called Blue Dolphins Restoration and they called immediately and did a test on my house. They found several water damaged in my house. Robbie Castaneda called me and explain all the work that needed to be repaired due to the water damaged. Robbie kept me informed every step that needed to be done for my repairs. The company completed the work in a timely manner. I would recommend this company to fo any water leaks you may have read more

This company sucks!!! Don't use them for anything!!! They don't know how to treat their customers, and charge lots of money when work is poor quality. I will never recommend them to anyone in the future. read more

I was in need of having my company sticker put on my door window and I mentioned it to Jim of Blue Dolphin and he had Jim from Elite sign and Graphics come to my office and take care of it for me and I would say it looks great! The owners of this company are the best and they care about every job and every customer that they are introduced to as an insurance agent making sure my clients have the best experience during a very stressful time like water damage or a fire in their home makes all the difference. I trust this company with my clients and will continue to refer them for not only the work that they do but for the beautiful heart they have. If you're looking for a restoration company to handle your job and treat you with respect and kindness look no further and call blue dolphin, they are the best. read more

Blue Dolphin Restoration - The sticker on my door for my business - Damage Restoration Near Me

Run as fast as you can, delay after delay after delay. If you value your sanity and don't want to hear "next Tuesday", "next Friday", "next Monday" as to when the job will get done use another company. read more

The Blue Dolphin team is your go to for any type of unfortunate home damage. As a realtor, my clients know that they can call me with any home related issues - even years after closing, and I'll point them in the right direction. I've referred multiple clients to Jim's team and they've all been thrilled with Blue Dolphin's prompt response, insurance navigation and craftsmanship. read more

Jim P is communicative, listens, and is genuine when it comes to helping during an emergency. Can't recommend this company enough!

Having experienced my first flood in any home, I have to say that Blue Dolphin's team has been great! I recently had an upstairs pipe burst and thankfully my plumber, Elbert Ma of Hot Shot Plumbing, recommended I call Greg Caprioli of Blue Dolphin Flood after seeing the water damage caused by the flood. Blue Dolphin responded to my call promptly and Robert Castaneda was assigned to inspect the flood area of my home. He arrived the same day and after careful review, confirmed that remediation would be required. Robbie became my project manager for the demo and remediation process. He was so helpful and walked me through every step, responding to any call or text I placed to him. He got everything scheduled quickly with Jamie in the office and made what I thought would be a mitigation nightmare, a less stressful and less scary time. The demo crew was quick and efficient while carefully protecting my home from further damage as they tore out the upstairs tub and removed damaged drywall downstairs. Robbie went above and beyond - even making sure he made sure he was available to help me understand the HO insurance process and meet with the insurance adjuster. I can't thank him enough for his compassion during the first major problem with my home after losing my husband. Robbie is the best!! If you need a company that is straightforward, prompt with responses, and on your side during a stressful situation, I highly recommend Blue Dolphin Flood. They are a one stop company for remediation and reconstruction after flooding. Their entire staff has been top-notch. I will post an update for the reconstruction phase once that is done. Fully expecting that Cade & James will make that process to go just as smoothly! read more

I regret using Blue Dolphin, although they are fast to respond. They damaged and warped my door by keeping multiple humidifiers on and keeping my door closed (basic chemistry error on humidity restoration experts should know) which was incredibly costly to repair. I complained but their terms and agreement in their contract is completely one sided so if anything goes wrong they are off the hook and take no liability/accountability). I recommend not working with a company that has such strict contractual conditions so they don't have to take accountability when something goes wrong. I got another company involved to fix future phases and was much happier and they were much cheaper for the scope. Second company told me he thought Blue Dolphin way overcharged for the first phase and he could've done for way less without the damage. read more

5 stars. great project manager, great tech crew, great owner. prompt responsive during a worrisome few days.

The stress that is caused by flooding is something that i wouldn't wish on my worst enemy. Luckily, Blue Dolphin was there for use from the start. Our project manager, Cade, was outstanding for us. He was always just a phone call away regarding questions, updates, and any issues that were unforeseen. He made this process significantly easier. The mitigation process was super quick and headache-free. They worked with our schedule and made sure that we were aware of everything they were doing. If you want an stress-free mitigation process and great customer service please visit Blue Dolphin. read more

Tony was very thorough In his work and showed concern as though this was his own home. He took pride in his work and did not put money over quality. He didn't make us waste unnecessary money and provided us with the resources we needed to test what areas were a problem and what would need to be fixed. As a owner of multiple homes, I will 100% be using him in the future for work. read more