They work hard to provide a quality environment for residents. Food is good apts are roomier than…read moremost

I would love to give your Office Manager Linda Hazelton a special 5 star rating. My mother has…read morelived at The Springs and we have to deal with issues when it rains, windy, etc. Linda has been the most timely, pleasant, and understanding employee of this company. She listens, follows up and makes sure that she responds with whatever information she is able to get from management. I wish all the employees were as kind and patient as she is as you can tell she is genuine. Thank you Linda for all that you do for our residents.

A member of my extended family moved in here recently, and so far, it's been a positive transition…read more Everyone has been very friendly and helpful. The place is clean and there seems to be a lot of activities available. I've eaten at their dining hall a few times, and it's pretty good. Smaller portions. You can always order more food. Note that you (family members) get free food the first week of your relatives' stay. Then you have to buy a food ticked at the front desk. It's not located in a sketchy part of Escondido, but it's also next to a busy street. Staff members seem to know everyone's name by heart.

Please check out the 3rd floor.... Every resident name plaques are sitting on the floor :/ . 7…read moredifferent shades of paint on the wall. Looks like there living in a construction site, it's extremely sad and disgusting on the 3rd floor. Total unacceptable. Wouldn't recommend.

My mom recently moved into Atria. She's lived in the same house for the last 40 years and has been…read moreliving by herself for the last 30 years. Needless to say, she did not really want to move from her home that she's been in for a very long time. I've contacted and visited 6 places and Atria meets all of her needs. Her memory is not as good as it used to be and she needs extra help. This location has services that allow her to remain if her memory continues to diminish. Atria's staff has been wonderful, patient and caring. I've been trying to convince my mom to move for the past 4 years and she literally told me today that she is so happy she made the move. These are words that I thought I'd never hear from her. Thank you to everyone at Atria for making my mom feel at home and removing all her anxiety over making the move.

As anyone that has gone through the process of researching care facilities, visiting them all and…read morethen 'interviewing' the staff, it is tiring and stressful. And then moving your loved one, in our case, our Mom did not want to go and was very difficult. However, Atria could not have been more helpful. The entire staff aided in the transition, Glen, Darla, Sophia and Kimi. And now, Mom is happy and we feel comforted knowing she has care 24/7 if needed. I recently spent 3 days at Atria sitting with my Mom for 4-5 hours each day and was able to see how the staff interacts with all residents. They have so much patience and always a kind word but also are obviously well schooled in the services they provided. If Atria has availability, I'd recommend not looking anywhere else to place a member of your family.

Eagles Nest Retirement Ranch is a wonderful facility for the elderly. The care and cleanliness are…read moresuperb. Owner, Maria Richly personally supervises her residents care as she is on premise every day. My mother was a resident at Eagles Nest Retirement Ranch for almost 2 years. During that time she was fed home made food and was really shown a lot of love by the staff. Last year Mom turned 105 years old. Yes, 105 is not a misprint. Maria put together a party for my mom which I will never forget. If you are looking for a truly superior environment for your loved one to spend their remaining years, this is as good as it gets.

My mother was a resident at Eagle's Nest for five and a half years, until she passed. She needed to…read morebe hoisted from one spot to another or to her wheelchair, and they were always patient with her needs. The care there was always excellent and she was always content. The amazing views, even from her small, but very comfortable private room, were spectacular, and with gracious covered patios on three sides of the home, she spent a great deal of time out in the fresh air, watching all the birds that flocked to the many bird feeders, enjoying the vast vistas (you can see for 20 miles in every direction), and doing activities on the large outdoor table. Maria and her staff always celebrated birthdays and holidays with lots of fanfare, and my mom received personal attention, like getting her nails painted or makeup done. Visiting her there was always comfortable and inviting. We were very lucky to find such a loving and beautiful place for my mother, once we could no longer care for her ourselves.

There was no one at the front desk; I helped myself to find my mother in law's room…read more Quality of for blind people is obviously NOT good. The cup below has mold in it. We came from North Carolina to visit my husband's mother Joy Hess

We moved my sister from Montana to Westmont Escondido 18 months ago. She had early dementia and was…read morein assisted living for 12 months. After moving her to memory care she is thriving and doing so well. Thanks to Austin and Julie and the great care staff we are so happy how well she is doing now. My sister is so happy there and has become a social butterfly with all the fun activities. I highly recommend Westmont Escondido for seniors who have memory loss.

Overall excellent care for a SNF. So many wonderful people working here who were incredibly kind to…read moremy mom. I won't lie, there were those who were sub par, too, but few. Fortunately, my mom has a very vocal daughter, so the extra set of eyes and voice helped. But I would refer Redwood over all other local places she's stayed to occasionally rehab. Notably, Julie was invaluable in helping us illuminate an injury missed by the hospital and address it. Beyond that, she was simply an awesome human. Special nods to some of the nurses and CNA's who went the extra mile to make my mom feel cared for and respected: Tan, Teresa, Luz, & Sylvia. (More names to mention in coming updates)

Real clean, nice place very polite employees if somebody was to ask me, I would recommend them to…read moretake a look at it

Here is a review of some shining employees... Kurt is a…read morecare giver and Mom loves when he visits. Laura the med tech is always checking on moms meds and very smart talented lady. Logan the house keeper is very cool and helps out a ton. Ty guys for making life better for Lorraine

The staff at Oakmont of Escondido Hills stand out for their seamless collaboration and personalized…read moreapproach to their residents. What truly sets them apart is their commitment to tailoring care to each individual's unique needs. Glen and Adrianna are both incredibly great to work with, demonstrating professionalism and empathy in every interaction and in finding the perfect fit for each resident. John is a pleasure to work with and very accessible and supportive of the residents and their families. Evelina, Sandra and Ladie, take great care in getting to know each resident and to determine the best plan of care. And the place itself is stunning, the food is delicious, and the caregivers, med techs and staff are always so warm and friendly. And there are a plethora of activities to keep residents social and happy!! You couldn't ask for a better community to place your loved one!

Best customer service I ever experienced, director yessenia and crew were very helpful and polite,…read morevery professional ,thanks...

From the owner: Villa Bernardo Assisted Living is a residential care home in the North County of San Diego,…read moreCalifornia for seniors who need help with ADL's (activities of daily living) and who don't want to feel lost in a large retirement home. We care for your loved one at any stage of life and medical need and we also know that you can rest assured that our caregivers care about the health and well-being of your loved one.

Casa is a great place to live/work. I work in the Alzheimer's unit and every day is joyful, busy…read moreand fun. We love our residents and they love us

This is a rating for marketing team. I contacted Casa through their web form online. There was no…read moreresponse from Casa at all but an immediate response from Friendship Village of Tempe. Not sure why did it happen. Does marketing team at Casa work for another non-profit CCRC at Phoenix, AZ? Hard to say, but clearly something wrong is going on at Casa. Update: I've been contacted by Casa, short time after posting this review. Added two stars for that. But another CCRC remains a mistery here.

The oncologist at Sharp scoffed when I said I was using Elizabeth and not his preferred Sharp care…read more That got in my head. Well after waiting five whole days for Sharp while my dad suffered in the hospital instead of being at home where he was comfortable, I gave up on Sharp and called Elizabeth. They replied immediately, started service immediately and were a HUGE help throughout the whole process. I would recommend them 10/10 to anyone who needs in home hospice care. Even after all the help, advice and support they continue to call and check in long after my father's passing and provide emotional support if needed. They're amazing and I want to thank everyone that works with them for the wonderful job they did at such a hard time in my life.

Good care. Good people. Very helpful in working with a hard nursing home trying to turn a profit…read moreand not listening to clients. Much respect to my protectors in the hospice field.