I needed assistance and decided to call this business at +1 888-551-0145 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at +1 888-551-0145 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

the only way to go to uzbekistan -- get on at jfk and get off in tashkent, uzbekistan, straight…read morethru flight!!!! other routes take about 2/3 hours longer and that is mainly due to layovers in different cities

Their representative in Dushanbe International Airport tried to extort more money from me than the…read moreservice costed and wanted me to pay cash. After I refused he started threatening me and cursing. I reported it to the company and they basically did nothing. Just sent me some bs reply. They never get back to me with investigation follow-up and stopped answering to my emails and online chat. I'll walk than use this airline again!

For 24/7 booking, flight changes, or assistance with live person, call United Airlines at +1 888…read more339 6029 . This number is available around the clock for general sales and service, including missed flights and booking inquiries. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner . Unfortunately, this JetBlue Airways experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking JetBlue Airways for a similar trip in the Future.

I've posted about UA before…read more Suffice it to say that, if money is a factor, I would far rather fly economy on JAL, ANA, Singapore, Emirates, Qatar or any other respectable CIVILIZED airline than on United or most other US flag carriers. I suggest that you do the same. I believe that it is better to have a seat that does not lie flat but have decent food (i.e. food that doesn't test your gag reflexes), flights that leave and arrive on time, clean restrooms, and pleasant staff, not to speak of your baggage arriving on the same flight as you do, then stretching out with worry feeling aggravated throughout the entire flight. I'll leave it up to you which is more important - lying flat or your sanity. Choose wisely!

Flew from Vegas to NYC. You have to pay a minimum of $74 for a seat selection. After checking in I…read morewent to the front desk to inquire About additional seat options and was told there was none, also, we were obligated to check in our carry ons because they allegedly had no more upper bin space. Once getting in the plane we found there was still upper bin space available and seats available. Poor costumer service with check-in process. Onboard: Decent leg room for a 5'5 female. Rest board entertainment was provided, free onboard wifi.

When you board the plane and see a weird brown stain on the seat beside you, it's not a good first…read moreimpression of JetBlue. We had to wait on the mechanics to check some things- which I was totally fine with because safety is always first, especially in the air. Then, we spent about 45 minutes waiting + taxiing to the runway, before the pilot told us we were going back to the gate due to said mechanical issues. Once we de-planed, we had to wait over an hour for a new plane to arrive at the airport to take us to Charleston. Walking around the JetBlue terminal at JFK airport, I saw most other flights were experiencing delays as well. The airline did issue us $12 meal vouchers on our credit cards, but by the time the voucher reached my email inbox, I was trying to stay close to the gate to avoid missing my (new) plane. I wish we'd been told about the meal vouchers as soon as we got off the plane so that we could have used it. Once we boarded the new plane, we still had a long wait to taxi to the runway and take off. We arrived in CHS about four hours late. The airport was still crowded at the gate, as the plane was flying back to JFK at 10:30-11 PM at night. The redeeming quality of JetBlue was the free in-flight wifi. I'm really glad the pilots turned it on as soon as the doors closed. I was able to crank out a few Yelp reviews and keep my airport ride updated throughout this saga.

a very disappointing experience using ITA web site to book a thicket and with even worst with…read more the customer service. My son and his family wanted to spend few weeks in Italy (leaving from JFK). I recommended to book ITA flights because we could fly back together with the same flight. My son tried several times but the site crashed, regularly, at the payment page. I tried myself but I encountered the same problem. Being in Italy, I called the 06 customer service 1(number explaining the problem. This lady seemed not to understand either the problem or the frustration (you know how many times we tried? you know how many times we had to put the same information in ?). She was able (for the grace of God) to see the different attempts but, per her account: 1) names were truncated 2) do not try so many times if it does not work : you block the seat reservation. 3) You now have to pay in Euro because you are calling the Italian number (0685960020) Names were NOT truncated and I recommend to have the web site checked by the programmer Why ITA have this type of problem? It looks like Alitalia 10 years ago. Do NOT look cheap. My son was trying to book the tickets in New York City not in Italy. It should be in dollars. He is paying- not me- FROM USA. Do not have condescending people answering a customer service. It looks bad.

Never fly this airline. It will only depress you. Anger you. Age you. Frustrate you. Pain you…read more Make you cry. It is the worst airline on this planet run by the worst people. If you do not take this review seriously and you do choose to fly them, then do not complain when the trip breaks you. You have nobody but yourself to blame. You have been warned. There are so many options. And if it means you pay a little extra with another airline then trust me that's money very well spent. Peace of mind, comfort, and professionalism is well worth paying a bit more for. Again, do not fly this airline. It's not worth the aggravation and stress.

Worst experience ever. Booked ticket 9 months early. Then, at the gate, put on standby. We were…read moredirected to call customer assistance... no answer. Arrived in Spain, Bags missing. Eventually, they arrived 3 days late. At least the cabin crew was nice. I wish they ran the airline.

Flying LEVEL to Barcelona was the WORST flying experiences in my life. There is basically no…read morecustomer service. The so-called customer service number is inoperable. The seats were worn and extremely uncomfortable. There is no wi-fi, no in-flight entertainment and they don't even serve water on a EIGHT HOUR flight. WATER! If you pay for assigned seats...Level will change your seat without notice with no recourse. Every aspect of flying is an up-sale and the staff is rude and unprofessional. The plane did not even have a logo on it! Just a white plane that looked old and dilapidated. DO NOT fly this horrible airline under any circumstances. I do not recommend LEVEL and will advise all I know to never use this airline.

The official 'customer service **Japan** (toll-free) number is **1 (888) 551-0145™ or +1 (888)…read more551-0145** for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this Japan Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking Japan Airlines for a similar trip in the Future.

Truly awful flight from JFK to Tokyo last October…read more The premium economy seats were quite uncomfortable and the food was unbelievably bad. Also, the service was shockingly poor from the flight attendants. Meanwhile, the flight back from Tokyo to Chicago with premium economy was very good. We would never do premium economy again from NYC. We wonder why it gets such rave reviews