Andrew Cantu, Ali Tanari and Jenny all were awesome in their customer service. They were all…read moreconsiderate of my time to make a baseball tournament. Very professional great group of folks. Go get your Toyota from Andrew Cantu and Ali Tanari.

Great experience buying a car at Cavendar. Our sales rep, Fernanda, was an absolute professional!…read more Buying a car can be a stressful experience but she made the process incredibly smooth. She was patient and helpful from the second we met her, to when we drove off the lot. Needless to say, we highly recommend Fernanda if you're in the market for a used or new car. She will work hard to find you what you need. You will immediately see that she loves what she does and thrives on helping others!

Needed some key part's & got everything that I needed plus a friendly counter helper Brandon…read more Not only did he help me with ordering part's but he even assisted me in putting it on correctly too. Topnotch customer service plus genuine care towards customers. Glad to do business with them and I will certainly come back whenever I need some part's. Great Job Team Chevy

For the 5th time they want me to bring back my truck for servicing when they have 4 opportunities…read morebefore to fix the issues with my truck but decided not to do anything besides unplug my battery and replug it in the reset the codes DO NOT WASTE YOUR TIME WITH THIS POS DEALERSHIP Take your business to Northside Chevy 9400 San Pedro Ave San Antonio, TX 78216 United States They actually work and fix your vehicle not just unplug you're battery to clear codes

The advisor was very helpful. She informed me about my next service and she also explain to me…read moreabout the recall on my car and what I need to do.

We had an extremely poor experience - our first in trying to buy into the Kia brand and working…read morewith Ancira. We had negotiated terms on a Kia Sorento, had the loan in place and drove across town expecting to complete the purchase, only to learn just before we walked into sign the papers that the vehicle had sustained damage and required repair work. That information was not clearly disclosed during the sales process, which was disappointing after spending significant time working through the deal. The issue was not pricing -- it was transparency. They knew this would be an issue as they didn't prep the car (not detail, not gassed up) for us to take delivery. Terrible sales tactics and definitely not a dealership I would trust for any sales or service.

My wife and I went to Red McCombs Toyota last night to buy a used Honda CR-V Sport Touring hybrid…read morethat we saw online. I sent an inquiry in about the vehicle and a short time later I received a call(after receiving a text to ask permission to call me)from a salesperson asking if I was interested in looking at it. I was in Dallas at the time so I wasn't going to be back in San Antonio until late afternoon so I asked if he could hold the vehicle until we got there. The salesman, Max Mandavi, said he would and he would get the car ready for us to view. My wife and I were dreading the car buying experience because we've both had horrible experiences buying vehicles. For the most part the salespeople we had dealt with in the past were over aggressive and pushy but Max was the total opposite. What we were dreading turned out to be a great buying experience because of Max. He was fairly new to the dealership but he was very good at his job and the whole process didn't take very long at all. He was so helpful and had the car so clean when we got there. After agreeing on a price he sent the car to the service department to wash it again and put more gas in it. We are both happy with the car and grateful to have had Max as our salesman. If you are in the market for a vehicle, new or used, I highly recommend calling McCombs and asking for Max. I can assure you that you will be treated good! Thanks Max from Trent and Louise!

I had an extremely disappointing and frustrating experience at Red McCombs Universal Toyota that…read morewasted my time and money. I drove over 3 hours from Houston to San Antonio because I was explicitly told by Manuel ("Manny") and another salesperson, Mike Hadley, that a 2023 Lexus RX 350 would be sold to me for $43,000-$44,000 out the door. Manny told me the day before my drive that he had spoken with his manager and that the deal would be honored--but that it would not be finalized over the phone. Based on those assurances, I made the trip. Once I arrived, Manny took me on a test drive. Afterward, he came back with the "numbers," which were not the numbers we had discussed at all. He even showed me his notepad where the originally agreed-upon price was written down, yet he proceeded to act unsure and tried to gaslight me into believing the conversation either didn't happen or wasn't clear. Then Mike Chambers (Sales Manager) came over and attempted the same tactic--asking me for text message proof or verification that the conversation occurred, despite the fact that he had just spoken with Manny moments before. This was extremely unprofessional and insulting. In the end, they quoted me a price $4,000 higher than what I was assured before making the drive. This entire situation felt deceptive and intentionally misleading, as if the goal was simply to get me into the dealership and then change the terms. This was by far the worst car-buying experience I've ever had. A 3-hour drive was completely wasted due to poor communication, lack of integrity, and bait-and-switch tactics. DO NOT GO TO THIS DEALERSHIP. If you value your time and want honest, transparent pricing, take your business elsewhere.

I recently purchased 2 cars from this dealership and one of the cars I got has major issues they…read morenever told me about when I asked if it was going to be fixed they kept putting everything on the warranty that it would be taken care of and nothing was covered on the second car I only had it for 1 week and now my trunk is closed shut that I can't even open it and they stated there's nothing they can do... it's been a little over 2 months now that iv had both vehicles and the one with the messed up trunk the paper tags they gave me has expired and they won't renew it since they haven't gotten my plates in yet now I'm stuck with expired tags and can drive the car anywhere because I already got pulled over once and when I explained the situation they let me go but this is very unprofessional

Their Customer Service is the WORST I've ever seen! A week ago we purchased a 2019 Sedona…read moreCertified car. All I got were excuses on why there wasn't a second key now it will take an additional 2 weeks to get another key and they use an outside vendor! It doesn't even come from their parts dept. I felt like the finance guy was seriously trying to RIP me off. Was not willing to work with you on prices on ext warranty and everything else. I would never recommend this dealership to anyone!!!

I've dealt with lots of used car dealerships and my experience here was much better compared to…read moreother dealers (but still far from perfect). I note lots of negative reviews, so your mileage may vary. PROS: * Car was priced fairly. I did extensive market research and some extra math (algebra + linear regression) and they didn't overcharge what the car was worth. * They held the car for us. We negotiated remotely from Austin and it was a couple days before we could get to San Antonio to sign the papers and pick up, but they held the car for us (removed it from inventory and took it off the websites). Other dealers told us straight up that they'd sell to anyone who walked in the door. So this is a pretty significant difference. * They curiously didn't detail the car before taking pictures or prior to inspection, but *after* we decided to buy it, *then* they detailed it. There was nothing in it for them at that point since we were gonna buy anyway, but they ate the cost in order to give us a nicer vehicle. * Staffer came through the waiting area offering customers free Valentine's Day candy. A nice touch. * Not lots of B.S. fees tacked on at the end, at least on our vehicle (but that could be because I negotiated on the out-the-door price, not the sales price). * Dealer never lied to me. Many dealers I've dealt with do. The dealer I was at before this one, both the salesperson and two managers told me they were losing money at the price I negotiated with them. Come on. * I declined the extended warranty, closer asked what price would make it worth it to me, I calculated a fair price and then told him it wasn't worth saying because there's no way he'd accept a price that low, he insisted I say, so I gave him, and he made it work. (I'm intentionally not saying what it was; that wouldn't be fair to the dealer.) CONS: * I think our salesperson didn't know what an Origination Fee is on a loan. I asked him what it was and he said $225, which is the Dealer Doc Fee. Had to go to a manager to get the answer (which was; no Origination Fee). * Since we were driving in from Austin, I wanted to get the No Origination Fee in writing before we made the trip to San Antonio, so I asked for a copy of the loan agreement, but the manager said he couldn't send it until it's signed. So I asked for a copy of a blank agreement, but he wouldn't send that either. After some wrangling he finally agreed to just email me the words "No origination fee on the dealer-financed loan." Close enough, but took some effort to get this confirmation. * The Buyer's Order on the closing screen had a line item for "Sales Tax" which was higher than the actual sales tax. I quickly figured that they had added the $50 Vehicle Inventory Tax to the Sales Tax amount, but they didn't identify it that way. That is straight up illegal. The Vehicle Inventory Tax is owed by the dealer, and not by the customer. If the dealer wants to pass their own expense along to the customer that's one thing, but they can't hide that charge inside Sales Tax and call it Sales Tax when it's not. NOTE: Another reviewer was mad b/c McCombs ran his credit through several banks, each of which resulted in a hard pull on his credit report. It's not widely known, but multiple pulls for an auto loan within a 14-day period count as just one pull. All the individual pulls are *listed*, but they're all *scored together* as just one pull.

Here at McCombs Ford West, I always buy from here because of the care and help they give me. It…read morestarts from the service advisor Brandon Gonzales with be straight forward on my truck having a major issue. Then Louis Salazar helping me with my road test and getting my application ready before getting there. Floor manager Tre Styles continued to get me a better deal with minimum down payment that gave me an approval with the full size truck I always drive. Then Alex Pena finalizing my loan with ease and still assisting me to get a great deal. Red McCombs Ford West always drives to serve! Thank you!

Everything! Great to work with. Stands behind their guarantee. Helpful in every way.read more

I see this place clean and ready for business.. online // vehicles seem reasonable and worth…read morebuying!!! Love looking at all the nice vehicles for sale...

Professional and very courteous! My purchase went smoothly and service has been quick and efficient.read more

We always have great service at the Ancira service department. Abraham has been very kind to my…read morefamily and to me.