I was very surprised how well they run this place. I been to other hospital and would avoid this…read moreone only because of its location. My overall experience was great. I hope I never have to come back. But if I ever did this would be the place.

I came to the emergency room in a full pheochromocytoma attack. This is the kind of medical…read morefacility that will tell you, you're having anxiety and its something serious and loved ones end up passing due to this type of dereliction. I'm a 36 yo adult. I am fully aware of anxiety/ panic attacks and this wasn't it. I had severe chest pains, high blood pressure, severe headache, sweating and started vomiting so finally decided it was time to go once I started vomiting. Mind you I was about 6-7 weeks post op a total hysterectomy. I went with no bra because the chest pain was so intense and my abdomen was still so sore from surgery. The man who did my ekg asked if I'm comfortable just walking around with no bra ... I was pretty shocked it being the ER but told him yes I can care less because my situation. I barley could walk due to the dizziness and vision problems I was having aside from everything else. But no biggie I brushed it off. Then the man who did my IV tells me, can you walk?! As I was in a wheelchair. I was like no dude I'm so dizzy and sore from my surgery. Made me feel like such an inconvenience and very embarrassed. Long story short they chummed it up to be chest pain and anxiety. I never even mentioned it had anxiety so that was weird. I expressed how bad my heart and chest was feeling and the ER doctor basically said I needed to follow up with an endocrinologist and there was nothing they could do aside from the meds they gave me. I was in complete disbelief. Went home feeling horrible but followed up with my primary and now I am seeing an endocrinologist who is sending me to Loma Linda hospital. You really have to advocate for yourself. It's so sad how they make you feel and brush off your symptoms. Especially when you're at your absolute worst. Even on my forms you can tell they tread lightly labeling it chest pain but still slightly mentioned my pheochromocytoma. Also, would have been nice for them to mention I had kidney stones but the emergency room doesn't feel that is a serious issue so I am aware they wont mention the findings, but its listed as some of the most painful heath issues. The wait was fine. Expected from an ER. If I end up here again I truly pray they do better and hope people get the care and compassion they need. I left two stars because my visit was in March. Today I visited the main hospital to retrieve my scans on a disk to give to the endocrinologist for the tumor and the gentleman who was volunteering in a wheelchair was amazing helping me navigate the hospital. The woman in medical records was also so very sweet and kind.

Great family clinic in Pomona! Health Clinic Salud & Familia provides friendly, professional, and…read moreconvenient healthcare for the whole family. Highly recommend for quality primary care and excellent service!

Great experience overall! Everyone was friendly, professional, and made me feel comfortable. I…read morewould definitely recommend this clinic! Melissa was super nice.

Dr Anand was very informed. Polite. Know her.craft.well.she made me feel comfortable with taking…read moreher directions. For the next step.

Ihad a 3:15 appointment 10/22/25 was out by 4:00. Went right after to wait on my prescription and…read morethey never sent to pharmacy. I was in excruciating pain so I went back after calling to check on status of prescription after calling and not being able to get through to the office instead speaking to some answering service. Went back to doctors office only to be told that the doctor was busy and she sends prescriptions at the end of the day! 10/23/25 and no prescription yet. I didn't get my pain medication. Was this done purposely or is this how they do business. By their Yelp reviews I think they are incompetent. They have gone downhill and if you can avoid this place. I like Dr Rasania but the staff is something else, and the way they run the office needs to be reevaluated.

Attended two of their Healthy Kitchen Lab food demos. The area and staff are nice. The two…read moreclassrooms where classes are held are big and clean. There is a dispensary of free Covid test and fetanyl test strips if you need them. Although the front does not have bike parking, you can come inside and exit to the back where you can lock up your bike near the rails/tree and it's safe there. I enjoyed attending the food demos there and am looking forward to the free African dance classes that are offered on Wed evenings. Check out their website for all the other free activities that they have!

Pomona Wellness Community has free programs in cooking, dance, yoga. They have a program where…read morepeople can chat with a nurse. There is even a toy loan program. I've lived in Pomona for 26 years, and I never knew this existed. It is so inspiring!

Planned Parenthood is essential for all people. Even though I have my own primary physician, I come…read moreto Planned Parenthood for reproductive care. All the people who work here are always so kind and caring to all people. In particular, Barbara and Vivian both took the extra step to help me feel comfortable during my visit. Barbara was my nurse, and she answered all of my questions. Did you know that there was an upgrade formula for the HPV vaccine. Ask her about it!

Honestly I would suggest to go to any other plan parenthood besides this one…read more They don't go in order if your appointment is at 1 they will see people with 2 clock appointments before you They take there time there behind the counter laughing and eating with attitudes if you ask them when your next

Zero stars Michael b terrible doctor and rude sending people to work normal task after being hurt…read morewhere is his sense of thinking of the patient and I come to read the comments I'm not the first person to see that this doctors rude he has a terrible comment that happen two years ago wow this is sad are doctors supposed to be rude and disrespectful

I went to do a work physical today and was there over two hours. The process was fairly simple and…read morestraightforward. However, I was having a difficult time blessing them with my urine. The XRay Tech 'Marquez' was a bit insensitive about it and made me feel uncomfortable. They front desk manager eventually offered to give me a saliva/oral drug test instead. I had to actually advocate for the alternative test, because it wasn't offered initially. Just communicate and offer feedback to help people understand their choices would make this already anxiety producing process better.

I've been a patient with East Valley Community Health Center in Pomona for about twenty years. Over…read morethe years there have been many improvements in both the services and the staff. Earlier today I was assisted by Jackie at the reception desk. Jackie was very well spoken, attentive and helpful. In the past I've dealt with staff that was a little unfriendly and not as helpful as I would've liked so Jackie is a welcome relief and someone I look forward to working with again in the future. My P.A. Benito Contreras is another staff member who's always been very professional, attentive, straight forward and helpful as well as supportive. I personally don't want to go anywhere for my medical needs thanks to the friendly and supportive staff.

Impossible to make an appointment via phone and website…read more No one picks up the phone and no one replies to the appointment request for over a week. You might have better luck if you go in person.

Highly recommend this clinic for your travel needs. The doctor walked me through a comprehensive…read morelist of what was recommended for my travel locations, helped me reach an informed decision on my care outcome by answering all of my questions. Everyone I dealt with from the front desk to the students were knowledgeable and caring. An amazing overall experience.

Don't plan on getting an appointment any time soon-for established patients!! The girls that…read moreschedule appointments and man the phones-truly awful. I never encountered a group of people that is so disinterested in helping and so inconvenienced by having to do their job. And their answer for everything is go to urgent care/emergency. Very frustrating dealing with them.

People here are the best, always great service , Ivanka, Laura and Olga are great, thanks Missin…read morecity for your help and great service

Great people and great company who treat their workers as great as they treat the people who go…read morethere. Ivania is amazing, she treats her co-workers fantastic and often takes them out to eat. Jenifer M. the beautiful young lady at the front desk is amazing at her job and is very knowledgeable, she helps anyone that would just ask. Martha the optometrist is amazing at what she does, she is very helpful and very kind. This company is amazing for giving out so many fee waivers that their mission statement should read "help for anyone in need no matter what the cost." Mission City Community Network thank you so very much for treating your workers with great care and also giving them plenty of paid time off and plenty of paid vacations. Thank you all for your great work and amazing skills.

Unfortunately, my experience at this clinic was disappointing. I brought my father here for care,…read moreand I did not like what I experienced during either of our visits. The staff came across as rude whenever we asked questions, almost as if answering patients was an inconvenience. Several employees gave irritated looks and made us feel like we were bothering them just for trying to understand our care. A medical facility should make patients and their families feel comfortable, respected, and heard. Good communication is a huge part of quality healthcare, and that was seriously lacking here. I believe the staff could benefit from customer service retraining, or the clinic should consider hiring employees who are more compassionate and patient-focused. Based on my experience with both my own visit and my father's, I would not recommend this clinic unless improvements are made. I sincerely hope management takes this feedback seriously because every patient deserves to be treated with kindness, professionalism, and respect.

First of all, the phone numbers posted online are both bad. The 909 was connected to a fax…read moremachine. the 818 phone number no one picked up. And you're not able to leave any message for callback. I was coming from 35 mi away and I was trying to call to make sure my appointment was still available. I honestly think it's their way of not having to deal with a lot of calls. That is a red flag. The young lady at the front desk seemed in over her head. The waiting room is small and was really packed that day. After looking at the packed waiting room. I asked if I can reschedule. And she told me she had to forward me to a scheduler! That she doesn't do that. Wait... Do you mean they can't physically use a ledger or calendar to physically write down an appointment? Or better yet, use a laptop/computer/phone app to write down appointments? There are a lot of free apps out there, come on. The people in the waiting room look pretty agitated and it's a sign that A) They haven't been attended to properly B) They've been waiting a long time. C) They are backed up I can't speak for the doctors or how they are. But if the front is any indication of how their business is run. I am not going to take that chance. I'm being nice and I am being fair, but common sense tells me otherwise. Could it have been just a bad day for them? Possibly. Their standard operating procedures for how to handle a waiting room and front office leaves a lot to be desired. An efficiently run medical practice should never be overbooked or backed up. Because you have to ask yourself how would a practice properly take care of their patients when a doctor is overloaded, overbooked etc etc... would you want to be taken care of by one? With a pact front like that, it looks like it's all about the money, go through as much as they can, until they have to turn away and reschedule,(but you can't reschedule right there you have to call their scheduler! lol) Do your due diligence folks Good luck