We moved into a townhouse that was infested with ants. Abraham to the rescue! They continued to…read moresend our serviceman every 10 days until the problem was alleviated. They know their stuff. They are responsive and consistent. This was a huge problem that took someone who is knowledgeable (you don't just poison ants) and our servicemen were great. The price was reasonable. We highly recommend!

My Dad used Hulett for 22 years and recently passed away. This place is a shit show, I have wasted…read moreso much time over two months trying to get the contracts in my name. I gave up and switched to Massey. Do not recommend.

Joseph is very friendly and very knowledgeable. He is always in a great mood. A last note- took off…read moreshoes to go on carpet- that is a huge plus in my books!! Great service

Your service technician, Joe, provided my annual renewal service on 15 May. Arrived on time,…read moreserviced the exterior then the interior of the house. He also asked if I had any concerns that needed to be addressed. Before leaving, he checked & serviced the attic. Great job!

Very professional. Came on time . Solved my problem almost immediately. Reasonable. I won't use…read moreanyone else. Thank you.

Great customer service. Ricky is a small businessman that actually cares and he is very reasonably…read morepriced!

Dear morde, three weeks already, I asked them to look under the mattress with me. I looked under…read morethe mattress with my son. Gentlemen said no, the source is coming from the kitchen. I decided to pull up the bunky board on the platform.And yes, invested with cockroaches.So I just threw out all my furniture.It's funny how you can't get through to anyone on a saturday.I am so mad.I do not recommend this company.Obviously they don't know what they're doing.Supervisor mark told me monday.He would have his experience guy of ten years.Come out and see if there's something the other guy is missing.Obviously he's missing it

Inspector Steve showed up on time and was very knowledgeable. He took his time going over the…read moreentire residence and provided me with a reasonable quotes. I hired Orkin and the first application is Next week. I'll circle back with a second review.

They came quickly, started their service and are prompt in all their work…read more Signed up for their service. They're great!

Best service ever!!! They make sure everything is done properly. And even check on you to make…read moresure!!!

Failure to disclose fees by manager Brian during conversation about restarting service…read more The email below was an internal message sent to inform their team how extraordinarily dissatisfied I was with how they handled the call - BTW, I went with Hewitt and they were wonderful! Hi Team, Andrew has decided not to reinstate his PC services, citing that Brian did not disclose there would be a reinstatement fee of $141 at the time of their conversation. He feels it was unprofessional that all requirements to resume service were not fully communicated upfront. Andrew has paid the outstanding balance of $47.00, but remains adamant that the reinstatement fee was never discussed. He expressed strong dissatisfaction with how the matter was handled and stated he intends to post a negative review on public platforms such as Facebook, Instagram, and others to share his experience. Best regards, Ebony GINNY WHITE -sadly, you missed the point entirely. Not sure if that was due to avoidance or ignorance. The fact is that your manager Brian FAILED TO DISCLOSE all the fees that would be incurred by restarting service. He merely skipped over that fact thinking he had duped me. Guess what, NOT TODAY!! And one other thing. At HEWLETT, if you reinstate service within 6 months there is no additional fee. Maybe your business model should be revised to keep up with the competition! Truly Nolen Pest & Termite Control (Owner) 43 minutes ago Andrew, I responded to you on your Yelp review. I believe that the reason for the full $141 charge and not the $47 per month is because you cancelled 5 months ago and you had a balance of $47. We are sorry to lose you as a client. Sincerely, Ginny White Truly Nolen of America Inc.

Donald Douglass (Greenacres, FL location) has been our pest control expert for several years. He…read moreis very thorough & always pleasant and professional. He listens to our concerns & has a lot of experience/knowledge to help us fight the bug battle. We appreciate him & he is an asset to Truly Nolen. Definitely recommend Donald D.

Gustavo is wonderful!! I had my appointment scheduled for a…read morefew weeks now, and a few simple questions were asked of me. The appointment was confirmed and I received text updates 48 hours prior to my appointment. The morning of the appointment I received a message with an eta for Gustavo. He arrived, and was kind enough to slip on shoe coverings before entering the home. The process was quick, and he explained to me where he sprayed and what treatments he did. This had been one of the easiest companies for home service that I have dealt with. From customer support, to the actual appointment and service tech. Pricing was very reasonable and it was one of the factors when making my decision on which company to choose. I needed preventative care, and it was exactly what I got. Highly recommend, and Gustavo is wonderful, he even played with my dog for a min.

Scammers/crooks and negligent on top of that. On google 3000+ 5* reviews without a single other…read morereview should be suspicious enough. We saw a mouse in the garage so we called. They came the next day and upsold my wife on a package to prevent termites as well (our house was termite proofed already and we have had no issues). In truth they could see how she was scared of mice and took advantage of her. They charged $2500 and placed 4 "victor" mouse traps in total. They spent 20 minutes on the property and did not do any sealing of the house. Of the traps they placed two were in the same one kitchen drawer. Another trap they placed under the bed in the guest room and did not tell anyone besides my housekeeper who barely speaks English - we opened that door and my dog entered the room and the trap snapped on him! There is literally a bowl of dog food and a dog bed in that room how negligent can these "professionals" be. Of course I called to discuss these issues but for days we were transferred manager to manager. In the end they refuse to issue a refund but I am still going to go with another company for the job. In the end I paid $2500 for 6 dollars worth of mouse traps and a ton of aggravation.

i have been using Empire for many many years. The techs are always friendly, efficient and…read moreaccommodating. I highly recommend Empire Pest Defense! You won't be disappointed!

I've been dealing with Empire for 17 years+. They do a great job and are very accommodating. I…read morehighly recommend them. Empire always seem to have very efficient and friendly technicians.