The staff at this location are so patient and helpful. Carlos made sure I was accommodated in my…read moreparticular needs. They answered questions and responded in a timely manner. It was wonderful doing business with West Coast Medical.

I needed to get the brakes repaired on my dad's wheelchair, and Rosalina made the entire process…read moreincredibly easy. She facilitated ordering the part and arranged for the technician to be onsite so I could just come over and be in and out quickly. My dad was only without his chair for about an hour, which was such a relief. She also provided excellent communication throughout the process and made sure everything went smoothly. I really appreciated her kindness, efficiency, and professionalism. A bonus was noticing the huge stock of medical supply items they carry. I needed an item that was not in stock, and Carlo went out of his way to try to order it for me. Unfortunately, the item was no longer available, but I truly appreciated his effort and customer service. I will definitely be returning to West Coast Medical for supplies, repairs, and rentals.

Their service was excellent. Repaired my mobility scooter. The repair man was very knowledgeable…read moreand I had confidence in him. I recommend them highly.

These days, it's not often that you find a reliable company that is knowledgeable and trustworthy,…read moreESPECIALLY when dealing with seniors. My 92 year old uncle recently met with Jacob who came to his senior living home to fix his mobility scooter. Jacob couldn't fix it on site so he loaded it onto his truck to take back to his shop. What I understood to be "several days later," my uncle called to tell me what happened, saying that he thinks he was scammed and the scooter was stolen and he was getting ready to call the police. He said he had called many times and left several messages but no one responded. I'll be honest, he made a convincing case and I was starting to think he was a victim. What I didn't realize was that Jacob picked the scooter up on Friday morning and this was Monday (they are closed on weekends). I was able to get ahold of Jacob and let him know that if the police show up don't be alarmed. He was understanding and explained that he has a family and tries not to work on the weekends so didn't know my uncle had been calling. He also sent me multiple photos of the scooter that had been dismantled and in the process of repair. He also said that he located the problem, would compete the repair that day and return it the next. The price was more than fair and the scooter works perfectly now. I highly recommend Valley Mobility if you like working with honest, dedicated, smart and kind people (who are also patient with seniors).

Mom received her Slim Deluxe S12 EZ Lite Cruiser yesterday. Today she took her first test drive…read more We are both impressed with the quality and thought put into the design. Well made. It took me half an hour to just open the shipping crate. Excellent packing. I viewed a few videos and they are short with enough details. They have videos for unboxing, setup, and adding accessories. The paper/online manual is a great reference. Took me about two hours to fully setup. Very easy. I would highly recommend EZ Lite Cruisers. Reasonably priced for a quality product.

The ez lite cruiser did not fit my needs. I started the return process within the 7 day time…read moreperiod that promised a full refund. Return paperwork was delayed from the company but the person I spoke to assured me they would go by the date I emailed them requesting the return. The wheel chair was returned in mid August. It is now the end of October. I still have not been refunded my money. The person I have spoken to and texted and emailed has given promise after promise of a refund date, or stated they requested the refund be expedited But my money has still not been refunded to my credit card. I am appalled by this business practice, especially since the company deals with the handicapped.

My lift chair was malfunctioning consistently within the first 9 seconds of operation. I decided…read moreto use a search engine to find a firm in the Inland Empire Service area. The search brought up LiftTech Solutions where I used the Websites Q/A auto search feature. I entered my ChairLift problem during the mid evening timeframe; and, was surprised when a "Live Person" responded to my request for services. A appointment to service my lift chair was made for the next day. Needless to say, I was surprised with the quick response. "Rudy" arrived "on time" and analyzed the problem and solved the problem within 90 minutes where my complete system was analyzed and repaired. Rudy explained every step of the repair. There were no surprises when his solution fixed the problem and it is now running very smoothly. Thank you, Rudy, for the "Quality Service!"

I was able to get two refurbished units within a reasonable time of scheduling. I sent pictures and…read moresome measurements, so he came fully prepared. Gives thorough instructions on the safety features, maneuverability and the remotes.

Valley CPAP is by far the best place to get advice about your sleep needs. The service is…read moreexcellent! Andy is the best & the so knowledgeable about the equipment. The best place to go!

Talked for over an hour and got a lot of useful information. Excellent experience! Excellent…read moreservice!!

I'm exceptionally grateful to entire staff at Medlife. They are customer centric and strive to make…read moresure I'm taken care of; and get the correct supplies. Mercedes and Patrick set up my account and made it easy. Evelyn, Melissa, and Stephanie are also always so kind whether in person or on phone. Thank you all. You rock!!! Coach...

We rented bed and they took $500 deposit said we will get money back when bed is returned. We only…read moregot $275 back since they said there was a cleaning fee.$225 to clean a bed is outrageous

They were very helpful and gave me new portable oxygen canisters for my mom's trip home.read more

I wish I could give them a zero. T This company is a…read morenightmare. They double-charged me, refuse to send payment statements, and never return calls, even after months of escalations to management. Customer service is robotic and unhelpful--clearly, they do not care about their customers. Do not let them auto-charge your account. Disgusting organization

Luis responded immediately with clear explanations with quotes over the phone without any sales…read morepressure. Luis showed up promptly for installation and did great job fast and efficiently. We highly recommend his product and service. We went with certified pre-owned at great price are very happy.

I didn't use their service but would recommend this company for the prompt response and…read moreinformation. Luis replied my questions quickly and this helped very much in decision making Thank you

Arrow Lift is truly amazing!! Great job on the rebuild…read more Thank you to Kelsey for her patience and help in organizing all the meetings and emails. Duane and Robert were organized, highly qualified, and went over and beyond. They finished the rebuild early, and the elevator is great. Thank you

Unfortunately, this company's service has declined significantly over the years. Prices have risen…read moredramatically, with the initial inspection fee alone now reaching $350, before any parts or repair costs are added. More concerning, when an elevator malfunctions, customers can face weeks-long delays before a technician arrives to address the problem. What is most troubling is the impression that maintaining existing equipment and ensuring customer safety have become secondary priorities. Rather than providing prompt, reliable service, the company appears far more focused on selling new installations and upgrades. For a business entrusted with something as essential as elevator safety, that is deeply disappointing. I can no longer recommend their services.

They were very helpful and accommodating! Appointments were done in a timely manner and staff was…read moreso nice and friendly !

This place is incredible! They are very professional and helped my daughter with her helmet, but…read morethey also were available on text to reschedule appointments and answer questions. I was very impressed with their communication, professionalism, and getting results. My daughter only needed the helmet for 2 months and her plagiocephaly was corrected. A bonus part was they do a little graduation ceremony when she's done with the helmet with a gown and cap and it's absolutely adorable. Just goes to show how amazing they are!