This store carried merchandise that I could not locate locally anywhere else. The staff was knowledgeable and would order whatever supplies we needed as necessary. read more

Was having trouble with my LYNX space L3 scooter. Lights were flashing I didn't know why it wasn't running. I called this shop asked him some questions what was going on and he was able to help me write over the phone because there's some sort of code that goes on with how many flashing lights there are. And he solved the problem, Bruce was the gentleman's name that helped me and all I can say he's a real blessing. If you want an honest guy, I'm sure he will be willing to help you and give you a fair deal. Thank you Bruce read more

Felt great getting my mother out in a wheelchair I rented here. She loved the manual wheelchair. Was interested in a motorized chair for next time so I snapped a picture of a device. The owner was offended at me taking a picture. I offered to delete the images and she yes. After two apologies she was still offended and offered me out with a "people are people, have a nice day". Just don't feel welcome there any more. I'll rent elsewhere. read more

I went there to find a neck support for my 16 yo son since he has a bad case of tourette syndrome. Rena was the rep and she was very helpful and knowledgeable. She helped me find ways to alleviate the pain my son was having. I got the tens machine but the upgrade one that targets deeper muscle tissue and gave me tips how to use it. I also ordered a facedown pillow which wasn't available and she made it possible for me to have it made same day. She went above and beyond to help me with my needs. Highly recommend! read more

Map Medical Supplies - The location - Medical Supplies Near Me - Los Angeles, California

So I called for a Hernia belt. The lady told me she would need my name and phone number. I asked why she couldn't just give me an answer or not whether they had it in stock or not. As with ALL med suppliers this lady was a flat out waste of time. read more

Update May 2022. Same great service, New Name. This location is now called MAP Medical Supply Inc. I was surprised by the name change, but my anxiety was calmed once I saw the same familiar faces, great service, and reasonable prices. Still recommend this medical supply store. read more

Edward is a liar. He promises to come and fix our wheelchair for my dad and never shows up. He only wants your Medicare number so he can charge them. I would not recommend. Go somewhere else. read more

I purchased an expensive Nova Rollator. Nice looking piece of equipment. Mind you this was site unseen due to a minor health setback. Never did Rena mention to me that I would not be able to return it if for any reason it wasn't suitable for my needs. Great product, quality and pricey, close to $500. Guess what???!!! I can't get into bedrooms and bathrooms. For that matter , I can't maneuver the damn thing around most of my furniture. I've had it less than 5 days. And she refused without an apology but with a superior attitude, " we don't do refunds on this equipment." I'm never going back again. EVER!!! The name Evelyn is a pseudonym for my real name, Rena you know who I am. read more

Coming from out of town, I needed a wheelchair for a weekend event. We called around, and Wishing U Well had good prices. It was a good choice. The fine people there went out of theIr way to fit the chair, and they agreed to meet us on Sunday to return it even tho the shop was closed. Very courteous and helpful. read more

The owner of this company was kind and explained how to fix a negative review that came from my hacked account. If I need medical supplies this is defiantly the company I want to do business with. read more

Avoid this place if at all possible. I purchased porta potty toilet liners on Monday, found out I didn't need them and brought them back unopened on Wednesday with the receipt of course and they would not take them back. What kind of business does not take back their own unopened products with a receipt. Plus they're way overpriced. These people are crooks. I will never go to them again, nor would I ever recommend them to anyone else. read more

Called to inquire about DME availability. Spoke with the biller, she stated that although they are contracted with my moms insurance (Blue Shield PPO) that the reimbursement they get from the insurance isn't financially viable for them and that aside from billing the insurance I would have to pay out of pocket for DME. That sounds like fraud to me. Or at least "double dipping" as they call it. She wasn't very pleasant and when I expressed frustration about the situation she told me to call Apria Healthcare and complain to them about my frustrations. If the price isn't right for them even though covered by insurance they will deny providing services. This isn't ethical. read more

Was in here last week to pick up a walking cane. The staff was friendly, attentive and efficient. God forbid I need to go there again for any disability equipment for myself. I would however highly recommend this location to all others. read more

Very helpful staffed. They did not have what we needed in stock but were kind enough to ship to our home no charge.

Extremely helpful when deciding what equipment to get. They explained the benefits of different types of scooters and beds, so that you can buy what you need. read more

Still the place that saves us during an emergency! We had a family member come home from surgery and some of the equipment the hospital gave me got messed up. I call Wishing U Well and they have the exact replacement stuff I need, I run over and pick it up immediately... LOVE YOU GUYS! read more

Understood and Knew exactly what I wanted. Was quick and efficient and respectful. Offered suggestions and sensitive to our needs. Thanks

I needed help with and old fold n go scooter. Rascal took over the company and so I was referred to this company for service. I talked to Bruce..he told me to come by...took a look. He does a troubleshoot, check the connections and vlola. It's working again!!! Get this...he didn't charge me a cent. Boy you don't find this very often. I live in West Hollywood, so I would absolutely go back to this place, Kudos!!!!!Thank You!!!!! read more

While there was some confusion to begin with, and I went elsewhere, I must say they went over and above to remedy the problem. I received several calls with offers to help accomadate my needs after all, and if I hadn't reserved a scooter elsewhere, I would certainly have preferred going here, as it's much closer. However looking below and seeing that someone found original review funny, I have to question their sincerity. read more

Not only bad service, this woman lies and deceives. 30 day money back guarantee? Not true! Twice when I waited my turn, she Started helping me, then switched to serving men who walked in later that she apparently knew. I tried to return something for 4 days, to no avail. The worst was how rude she was. I'll never shop there again! read more

I love supporting small businesses who make customer service their top priority. Wishing U Well Medical is one of those businesses who knows how to take care of it's customers. They are knowledgeable, friendly and very helpful. They also support other local businesses buy selling products that are made locally! I custom ordered a wheel chair cushion from them and it was done and ready to be picked up the next day! Well done Wishing U Well! May you have many more years of continued business success. :-) read more

I asked for specific kind of mask and the lady over the phone told me that they have in stock. After the long drive, a guy in the store told me 'she thinks all mask are the same. She does not know..". I would not recommend this store. read more

I have rented a scooter from here to use for shopping and Disneyland they had exactly what I needed. The customer service here is incredible they showed me how to assemble and disassemble with just a few steps. They loaded the scooter into my suv for me. Impeccable Service I recommended them to anybody and everybody who has issues walking long period of time. A great big Thank you to the owner and employees read more

Bruce the store manager, and Luis the service tech are amazing. They worked with me to repair an older model power lift chair. Fast and excellent service. Very fair pricing. Highly recommend. read more

I called Rena to pick up my rented scooter in February early March. She informed she could not because her husband was ill. Although I'm very busy and should have been proactive, this place kept charging my flexible spending account until it was depleted. When they could no longer charge me, they called to get payment. I was surprised because I was expecting them to contact me for pick-up, when she could. Even though they know I called to request a pick-up , they kept charging me. It was not surprising that as soon as they could not charge my account, they immediately came to pick it up. Very unprofessional and dishonest. Do not use this place. read more

The staff were able to get me a breast pump completely covered through my insurance thank you. Satisfied with the service.

I was able to purchase rolling walker for my mother at a very good price.They were very helpful in setting the walker up to make sure it fit her correctly . Store is clean and well stocked . Thank You for the great service . read more

A post of 2-28-17 saves me considerable writing. I purchased a pair of compression socks (veins) for $80. I had done business in the past and as the positive reviews stated---Friendly, Funny, like going to the Olive Garden, where We are all like family. Socks received from the Factory "COULD NOT BE PUT ON "IMPOSSIBLE"! My first request ever, for a return and to pay for Her time, created an explosion, Viper Like. Interrupted Me over and over and over. making comments that I don't know what I am saying, It's my Fault for not knowing how to fit to my foot properly. (Swartzenager would fail) and most importantly, reaching and making bizarre statements (In the form of an attack) Rude and talking down to me as if I were a unwanted Child!! I had witnessed this in past, when in House. Buyer Beware! If Your happy with Your Purchase, this is the place to visit. My strong advise---If you do not want to ruin Your good feeling day---dispose of product As I am doing now, however too late. I am shaking with anger!! AMEN. read more

Bruce and the team at Wishing U Well Medical are completely reliable and have the best customer relations ever. They respond to every need, answer all concerns and are truly the BEST! I've bought several items from them. Most recently, I bought an adjustable table and they assembled it for me, delivered it and taught me how to use the adjustment features. Truly amazing! read more

I was scheduled for double hip replacement surgery, so l came to Wishing U Well to see what l would possibly need for post op care. I believe the gentleman's name was Bruce, who was accommodating, beyond belief. I didn't think l needed a hospital bed after surgery, but it was a definite necessity that Bruce opened my eyes to. I give this company 2 thumbs up and my 5 star recommendation. His expertise on post op care was essential in his guidance in choosing helpful after care items! read more

I just had a colostomy and this place was very helpful and efficient in gwtting me the supplies I need. They were also very considerate in costs I will definitely recomend this place to others. read more

Rena provides excellent customer service. She follows through on all insurance related issues. Truly is one of the most patient people I have ever encountered. I would highly recommend this medical supply store!! read more

Was very relieved to finally find a medical supply vendor who carried the item my doctor prescribed--namely a back brace--AND accepted my insurance. Their gal named Rena was exceptionally patient, knowledgeable & helpful, guiding me through choosing what kind of brace would be best, fitting it to my shape, and showing me how to use it. She was able to juggle helping multiple customers at the same time. She took care of verifying my insurance coverage and the billing & paperwork. The prices in this place seem very reasonable. X'lent customer service. Happy to recommend them. read more

We recently worked with Rena to replace an old electric buggy for our elderly parents. They had a small store section but plenty of inventory in their warehouse. Rena took good care of us and made sure we got what we needed. They experts and I would definitely recommend using Wishing U Well Medical Inc to anyone with Medical equipment or upgrades. Their service is second to none. We tried looking online and at the large Medical supply houses and could not figure out how to get the what we needed. Their one on one customer service is worth a trip to see them. Thank you read more

Great customer service and prices. Nice selection of medical supplies. If he doesn't have it I'm sure he will find it for you.

I needed to rent a wheelchair for my mom, and found this local company online. I called them, got information, and went to pick up the wheelchair. They were very helpful and friendly. Their service was very pleasant and professional. read more

The Wishing U Well Staff has repeatedly gone the extra steps in helping me with everything. Especially in dealing with Facey and Anthem. Thank you to the staff and I highly recommend them. read more

I completely understand all of the terminology and did so from the beginning. I did not need to be told constantly how 'difficult' it is to talk to insurance companies, or how 'complicated' it is to get the codes correct. There are two codes. Give them the codes. Your office recommended one rollator. I was considering another, but looked at the one she recommended. She only got approval for the one I was considering and never asked my insurance about the other rollator (the one she recommended in the first place - not an upgrade). I offered to pay the difference and this offer was refused. I asked for a manager and this did not move anything along. There was a lot of wasted time and complaining from the side of your company and frankly I don't understand WHY I should be on the receiving end of it. I ended up ordering the same rollator elsewhere, and it was cheaper and covered. I share this information with you so that maybe in the future you can train your staff to help other customers and to provide better, quicker service with less drama. If it is difficult for your staff to interact with insurance companies they should keep that to themselves, or share that amongst themselves, but really, don't complain to customers about doing their job. Thank you. read more

What an Awesome medical supply place !when I went into Wishing U Well I wasn't doing so well I was on crutches and in pain. They we're so kind and helpful and had Exactly what I needed . They also did all phone calls to my insurance co. Its my pleasure to give them a positive review ! Would I recommend them to others ? You Bet ! read more

My goto for everthing medical. with or with out a perscription. I had a walker that needed new stops and wala, they had them and gave them to me. They are the sweetest family business. Thank you Bruce for always helping me out. read more