I don't generally write reviews, but Empowered Charters deserves a glowing one. We had chartered a party-bus for an Iranian-American friend's birthday. Unfortunately, the night before or party, the war between the US / Israel and Iran broke out. Obviously nobody was in the mood to celebrate, and so we called Empowered Charters to tell them that the event was off. Of course, with such a late cancellation, EC was not obligated to do anything or give us any kind of break, since the charter had already been paid for, and the cancellation was due to our decision. Instead, we got a lovely note from EC, commiserating with us and wishing safety for any friends and family we or our guests may have in Iran. EC said that they'd give us a 100% of our payment as a credit to use whenever we wanted. We did reschedule the party a few months later and had an amazing time. I must say that such a deeply human gesture, and the amazing time that followed means that Empowered Charters has earned this customer for life! read more

FYI the business also has a DBA "Party Bus LA" From the moment of booking to dropping off our guest at the end of the event, I am impressed by the level of service! We ordered the 24 passenger Party Bus and it was super clean and luxurious! They had plenty of trash cans. They provided ice cups, water, and sodas! This bus was super spacious and had a lot of features that brought the vibe such as the music, the laser and the lights on the roof! Our driver Douglas, was super sweet and accommodating! Please be sure to tip your driver as well for their hard work!! I will definitely be using this service again, and I would highly recommend it to my friends and family! read more

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I would give 10 stars if I could. Booking with Neha was a breeze and his customer service was phenomenal! Communication was on point and immediate. Then our driver David continued the stellar communication and service. He cared for our prom-bound seniors as if they were his own. Super comforting to a parent. David (and Neha) went above & beyond the normal service! I can't say enough lovely things about Empowered Charter. HIGHLY RECOMMEND and will use again and refer to anyone I know! Thank you Neha and David! read more

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Everything about my experience was five star! The communication was stellar, our driver, Brian, was amazing, and they paid attention to the details. A member of our party has a severe environmental allergy and they took extra care to make sure we did not have any exposures while on the bus. The bus itself was exactly what we were looking for; clean, comfortable, and had a good sound system. If you want a hassle free experience, book with them! read more

I rented their 24 person party bus for a birthday party. Everything was fantastic from start to finish. I communicated with John beforehand and he was very polite and communicated everything clearly. The bus arrived early, it was clean, and made all the stops we requested. Our bus driver David was amazing. He went above and beyond to make sure we had a great time and everyone on the bus loved him. I would highly recommend him and the company as a whole. read more

Our experience with this party bus for my Daughters Quince was an amazing experienc. Thank you to Brian Tom our driver for making the experience even better. The bus Was clean and the speakers were great. The bus arrived on time and I couldn't ask for a better experienc. I would 100% recommend this party bus for your next event. read more

I rarely write reviews, but I felt inclined to for Party Bus LA. John was assigned to my event and from the get go he was professional, friendly, extremely communicative all the way up to my event, on the day of the event and after. Gabriela, our driver, was the best - so lovely and right on time. I will recommend PBLA to anyone and everyone and can't wait to use their services again! read more

I called Empowered Charters because another Bus from another company broke down en route to our location VIN and Adam were quick to rescue us and create a night to remember ! We will be loyal customers from now on! Thank you!!! read more

My experience was absolutely amazing with this company! They have the best communication that I've ever experienced. They accommodated me in every way possible. This is the second time I have rented from them and both times were awesome. I will continue to use this company and recommend to all family and friends. read more

100% professionals! I booked a partybus for my friend's 40th birthday. From initial communication for my booking to our driver Brian Tom, everything was handled professionally! Brian is fantastic, the bus was stocked w/ the essentials and little details like mints, gum, and trash cans in back and front. Brian was such a gentleman, from helping me unload my car to place my balloons and snacks to lending a helping hand for us ladies loading onto the bus! Plus he was 15mins early, clear communication the whole way through. We will definitely book through them again! read more

This was my first time renting a party bus and we could not have been happier with the service we received. From questions, to booking, Jennifer made it all seamless and an excellent experience. I was uncertain of the type of bus we needed or wanted and Jennifer sent me very detailed videos to give me a better idea of what was available. We definitely needed the party bus versus the sprinter as that would seat 24 guests comfortably. The bus was clean, air conditioning worked great on a hot evening, fun color changing lights in the interior and music was our choice by Bluetooth. Adrian was our driver and arrived early, earlier than any of our guests, which was great so we had time to stock / decorate the bus. Adrian was very friendly, had a great sense of humor and was always willing to help when we needed it. The bus came stocked with ice, beverages / water and you are welcomed to bring any extras that you would like. Overall, everything was very professional , a great success and reasonable for the fun and awesome experience we all had. We highly recommend Empowered Charters for great reliable service, a fun night out with friends, wonderful memories and definitely ask for Adrian to be your driver. We can't wait to party again and until next time, cheers! read more

Empowered - 24 seater party bus. - Party Bus Rentals Near Me - Valencia, California

great service, clean fresh bus ! 10/10 vibes, would recommend this to anyone in LA looking for a party bus !

On time, every time. Courteous, Clean and Professional! Five stars, hands down the best driving service we have ever experienced. This will be our go to for everything. From the airport to their fun party bus, the best! read more

Always a great time with Empowered Charters. Vin thank you so much we went to SoFi for a concert and absolutely great service top of the line read more

Empowered - Inside - Party Bus Rentals Near Me - Valencia, California

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Service was great, we all had a good time in the bus. The driver came right on time. The company itself is very professional and great service. read more

10/10 would recommend Empowered Charters! On the day of our birthday party, another company we had originally booked canceled our bus services 5 hours before the start of our party. We freaked out and called different companies and thankfully Empowered Charters accommodated us with an even nicer bus 4 HOURS before the start of our party. Cannot recommend them enough and we appreciate them saving our special day! read more

I couldn't be happier from start to finish. Everyone was so nice and helpful. My daughters choufers Jeremy and Brian were amazing. They really made my daughters 18th birthday a memorable one. She can't wait to have them at another birthday. They really went above and beyond! I don't think I have ever done a yelp review, but they really deserve the recognition. Thanks again Jeremy and Brian she will never forget her party and you two are a big reason why. Also,I want to thank Brian for being so kind. I highly recommend. read more

I planned my 21st birthday through Empowered and I was very pleased. There were some minor complications throughout the process but Vin was very helpful and we worked through those promptly. The overall experience was very enjoyable, my driver Lucious was very sweet and on top of everything. Customer service was excellent. I did my research for party busses throughout the 805 & 818 and Empowered was the most professional and reliable. Definitely look into for your next event. read more

Empowered Charters were very communicative. Let me know when my driver will arrive. My driver's name gave me a contact number, and the driver arrived in a timely manner. We departed timely. It was a smooth ride. No quick stops or jerks. Brian, our driver, was very attentive to our needs and drove very professionally. I would highly recommend Empowered Charters. read more

Empowered - Transportation to Chateau Dumont Rancho Mirage:) - Party Bus Rentals Near Me - Valencia, California

amazing fast service!! so impressed by there quality bus drivers and spacious charters.

So impressed with this company. My wedding was over 2 months ago and still cannot get over how easy it was to work with this company before hand and on the day of. I was able to get in contact with the booking contacts so quickly each time I had a question or adjustment. They were friendly, always available and so kind. Day of, I received the contact information of my drivers who were also so professional, kind and responsive. The buses/vans were exceptional, clean and beautiful and everyone was thoroughly impressed. This detail definitely elevated my wedding for guests to ensure the whole day was a success! Thank you so much Empowered Charters! read more

This is our 2nd time using Lightning Limos and both events went as planned. Today's event was an emotional day as we saw our son graduate in his "drive thru" graduation. Because of the constant rescheduling of his graduation ceremony due to the pandemic we were under a lot of stress and anxiety. Our driver Wes was understanding and made it a point for us not to miss every angle and shot of my son getting his diploma. We are once again very pleased customer service! read more

Empowered - Drive thru graduation style - Party Bus Rentals Near Me - Valencia, California

We used the service for a homecoming event. What was great was that they didn't have a 4 hour minimum for the event, so it's perfect for events like Homecoming and Prom. There was a bit of a misunderstanding between the driver and our party, however, the general manager Vin was extremely communicative and accommodating. He called me personally several times on a Sunday to rectify the situation. He overdelivered and my party had an amazing time. Thank you Vin for the wonderful experience, I highly recommend this service, as I've never worked with a better professional. read more

Booked a party bus for my son's 15th birthday. Nick was very professional and great customer service. It was a last minute decision and the company made it happen. The driver was amazing and very knowledgeable. Also I loved that he made sure everyone knew the rules before taking off. Excellent company and I plan to book with them again in the future. read more

Empowered - Me and my son Christian Isaiah taking a picture from the party bus as he leaves Top Golf the location of his 15th Birthday Party. - Party Bus Rentals Near Me - Valencia, California

Super super happy!! Will definitely use this company again. Professional and on time. The bus itself was beautiful, clean and had everything we needed and then some! Driver was super nice and great to work with as well. Looking forward to our next outing! read more

This company is AWESOME! You guys know me, I don't overuse the word "awesome"! I reached out to Lightening Limos for a quote for a party bus. They were extremely helpful and informative. Not only did they give me a reasonable quote, they also sent videos of the bus. I booked the Giselle party bus for my son's 13th birthday, at the end of August. Once booked, I received several email confirmations thoroughly outlining the terms and conditions. Twenty four hours before the party, I received a text confirmation with my drivers name (Rosa) and cell phone number. The day of the party, Rosa arrived 15 minutes early, to ensure that she was prompt. She was so courteous, prompt and reachable. Rosa treated my son's friends and family like royalty. The bus was clean with all the fancy amenities. I couldn't be happier with Lightening Limos! Their service was by far the best car service experience I've ever had! read more

Empowered - Giselle party bus, seats up to 26 people. - Party Bus Rentals Near Me - Valencia, California

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Excellent customer service. Nick was very sweet and very communicative. Alberto our driver was also great! Both Nick and Alberto communicated days in advance with their cell numbers and asked if we needed anything extra. Alberto arrived exactly on time. Everything was perfect. Clean and fully stocked with refreshments. Will definitely be using this company again! read more

Booked the 24 passenger party bus and can't wait to do it again! Deonta was our driver and he was professional, but fun and we were so lucky to have him as our driver. The bus was awesome, clean, and roomy! Sound system was great and the provided items were a nice touch to the ride. We were having so much fun and forgot to take pictures, but the bus was worth every Penny. Highly recommend them! read more

Their service, responsibility, Driver approach and more interestingly their fair and reasonable price, is what you want from a Party Bus , And we get it all. You can ask me for more details. Definitely I will use their service again, and recommend read more

I planed a special evening for my daughter's 12th birthday...As I requested I received a white party bus which was fantasic!!! Nick was very helpful, kind, and accomdating in everyway. Nick went above and beyond to make our evening as special and memorable as possible. Nick also assigned one of their best drivers (Jonathan). Jonathan was very nice and kind. Infact, I would recommend this company to all my friends. read more

We had so much fun using this service with our closest family and friends! The bus is very clean, roomy, and has a great sound system. My favorite feature was being able to see an amazing wide angled view of the road from the window just above the drivers seat. The steps to book the bus are super easy, minimal, and digital. It was also helpful to see videos of multiple options before we saw our selected bus in person. Our driver, Adrian, got us to our destination safe and 100% stress free. He was really flexible with changes we needed to make and answered all of our overbearing questions we had along each ride. His driving skills are pretty epic too! The owner also just a great person in general, so we were happy to be supporting his business and team.. We really couldn't be more grateful! Don't look anywhere else- these guys are worth booking for your next event!! read more

From the first call Nick was on it! Responsive and great to deal with. HOWEVER, what has driven me to write the firat review of my 54 year old life was the Driver, Jonathan, that I entrusted to take my kids and their friends on an adventure. Professional in all facets, promptness, appearance, communication etc. Instantly knew we were in great hands!!!! 1000% will be my first call for future transportation needs!! read more

Everything went really well. Driving 24 people around bar hopping, everything could have gone wrong, but nothing did. Great bus, great driver. read more

I booked a 26-person party bus to a concert in LA over the weekend, and my experience with the company was just fantastic. The bus was huge and probably could've fit more than 26 people! It was also very clean, well-stocked with water, soda, and cups, and the Bluetooth equipped with adequately loud speakers made the whole experience very enjoyable for our group. Note to self: if planning to book a bus for LA Coliseum, do expect to walk a few blocks because the area is absolute chaos after a big stadium concert. On top of the concert running late, our group ended up going an hour over the time I booked. Miguel, our driver, was very understanding and did everything in his power to make it easy for us as a group to be picked-up and dropped-off. Initially, the company charged me for the extra hour, but Vin reached out to me and refunded the extra hour after listening to my concerns. Thanks for doing the right thing and keeping your customers happy! Will definitely be using this company in the future / recommending to others for their exceptional customer service. read more

Mark at Lightning Limos is fabulous! We had an urgent, last minute, 12:30am pickup from LAX. Most places I've dealt with in the past wanted a 24 hour notice. I was so glad I called Lightning Limos. They we're understanding of the situation and more than accommodating. A driver picked the boss up from the airport and got her home safely, all of this with the driver having a great attitude. Love it! Thank you Mark for your help! You definitely made a lifelong customer with me. I'd give you 10 stars if I could!! read more

We had such a great day! Wes was our driver and he was awesome!!!!! the bus was super clean and super roomy!! I will always use this company!!!! read more

No response to multiple messages via phone and email for multiple opportunities. Still unable to find a good limo company near me unfortunately read more

Did an LA tour today with our family and had a great time. Brian our driver was top notch, professional & courteous. Would definitely recommend this company with Brian as our driver of course. So patient, kind and just awesome. read more

Vin and his team were absolutely amazing during our wedding. They were on time, polite, the buses were immaculate and our guests being shuttled from their hotel were also on time to the ceremony. I cannot remmond a better even transportation company! They are extremely accomodating and I would trust them for another event unlike some bad experiences with some other companies around the Los Angeles area. read more

This business is the best! Amazing customer service and great helpers. I was able to book during the last minute for an event and Nick was very helpful and patient. Thank you much wouldn't be able to accomplish what I needed without your help!!! read more