1. Emuna Nails Srq

    1. Emuna Nails Srq

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    Sarasota, FL

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    Emuna Nails Srq

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    Services - Emuna Nails Srq

    Manicure

    Manicure and pedicure

    Nail fill-in

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    11 months ago

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    Nail Addict

    Nail Addict

    4.1(7 reviews)
    2.8 mi

    My mother-in-law & I had a great first-time experience here! Natalie did dip on my MIL, and I got a…read moregel mani addict with Emily. We were both very satisfied with our services & look forward to coming back!

    I made an appt online for a pedi for my DiL and SNS for myself. I am visiting from out of state, so…read morei called to see if anyone did SNS nails. The man (receptionist?)who answered rudely said, "We call it DIP POWDER here." Ok? Who cares what you call it? I just wanted to know if they did it. So against my better judgement, I ignored his rudeness and made an online appointment. The DIP POWDER is $60 there which is NUTS; however, it includes a manicure and hand massage, so I thought - no big deal. I was there 2+ hours with my nail tech working carefully on my nails. When it was time to pay, the bill was crazy expensive - $145 for my nails and a regular pedicure. I was walking away from the register doing the math in my head and that math wasn't mathing... THEN Mr. Rude asked me to come back and pay $15 MORE dollars. I asked WHY and he said, "Because you're a first time customer and we had to remove your DIP POWDER and that is someone else's work." ARE YOU KIDDING ME? So my DIP POWDER nails were $75~!!! I said - WOW way to treat a FIRST TIME customer! I will not be a repeat customer! I asked WHY i was never informed of this charge before I sat down to get my nails done, and, btw, REMOVING dip powder nails is STANDARD in EVERY salon i've ever been to with no added charge!! I AGAIN asked, "WHY didn't you tell me you were going to charge me this insane amount?" He (in his sassy, rude way) said, "I don't make the prices!" and added, "You made your appointment ONLINE." Umm SO THE HECK WHAT? I didn't get my NAILS done ONLINE. I was there for more than 2 hours! Plenty of time to drop that bomb on me. HE is the one who gave me the nail color palettes before a single service was rendered. There was NO informing me of the additional charge at that time. And THEN, GET THIS ONE....I was charged almost FIVE DOLLARS to use my credit card. Do you think I was informed IN ADVANCE? I wasn't told or asked if I wanted to pay in cash instead. Do you see a pattern here? So that's $20 EXTRA that I was not informed about ahead of time. What a freaking RIP OFF. I will NEVER go back to this place (which was not very clean and played obnoxious loud music). My DiL who is local will not return either. This is POOR BUSINESS PRACTICE! AND they need to fire that fruity receptionist for his rude treatment of customers.

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    Emuna Nails Srq - nailtechnicians - Updated July 2026

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