Kiran rocks! He fixed my phone in about 15 minutes for a $30 service charge when others charged…read moremore to tell me I needed a new phone. It's hard to find, but the shop is Smart Cellular near the east entrance of the Mercado inside La Gran Plaza. Well worth the effort!

From the owner: Lower prices, Quality work and mobile service available here. We will pickup the device within 10…read moremiles of radius and we fix it in no time at any location(at Customer home, at Office, At garage,.etc). We are flexible for our customers.

He replaced a screen on my phone. Two weeks later my phone wouldnt charge…read more I took it back again, he kept my phone for 5 days before he could get parts, and he wasent even sure what parts he needed. He told me it would probably cost znother when 150.00. I reluctantly agreed, but the very next day I called back, explaining that my phone was not worth that much, I changed my mind. The technician got very rude with me, talking over me, he did say that he would mak it better, with a discount on something, but wasent clear on what that meant . I came in to pick up my phone and the charger I had left. Now he said the phone wasent repairable. He did not offer me anything like he said he would AND he tried to keep my charger...when I asked him for it he had to think a minute, then, he unplugged it from his computer and thre it onto the counter...so disrespectful if you ask me, using my property without my knowledge. I dont trust him now and will not go back. Plus the fact that he was running around like a chicken with its head off trying to answer phones, fix stuff,and greet people coming into the store. This sermed like a recipe for disaster.

Submitted a request for a phone repair via Yelp 5 days ago. They never replied in any way. Got the…read morephone fixed elsewhere quickly and professionally. Thank so much, Mr Phone Doctor??

Fast service . I took my iMac 2012 it was slow . They replaced SSD and explain me the situation …read more They have great skill and understanding on Mac and electronic service

Got my data recovered from my iphone. I had dropped my phone on the water, it did not turn on, went…read moreto CPR, they charged me $50 for diagnostic but told me it can not be fix and my data was done. I found ifixly, i was not sure if i go and lay another business for diagnosis but i talked with owner, super nice person, i have him diagnose the device and after couple of days, my data was like BAM, it is all there. They fix what is unfixable to CPR,( the big franchise), it is the hidden gem in frisco, i do not have word to explain. Feel super good, i can not sleep even, got all my pictures, been scrolling thru all those memories, i nearly lost it. I will make sure i back all the data up in cloud in future. Ifixly got my business for future, They do macbook repair, hard drive data recovery, laptop repair, computer build and many more, Must use they service if you have some tech related problem, you won't be disappointed.

They have AMAZING customer service! They did everything they could to fix my phone, and referred me…read moreto get further help.

Fantastic team! Highly recommended! I was in and out in 20 minutes with great service!read more

Fast service. They knew what they were doing. Professional. Definitely go there for cell phone needsread more

I went into this location thinking that they could use some sort of air pressure device to get lint…read moreout of my cell phone cord receptor. I had this procedure done around 5 years ago and they were so nice and gave outstanding customer service and they made the repair for free. I wrote a positive Google Review. I went in there during the Covid pandemic (remember 2024?) and they hooked me up and did a fantastic job. They charged me ten dollars for the service. Although I was sort of put out by them charging me, I had to think that it was during the pandemic and ALL of the businesses were suffering. Thus, I felt like that was a decent price for the service. Fast forward to yesterday and a very unmotivated lady came out from the back and asked me what I needed. I told her that there is probably lint in my phone cord and could they repair it. She started by saying that it would cost $39.00 just to see the phone and give a diagnosis. But, it would be $39.00 and that additional charges could accrue depending on what service needs to be done. I told her that it should be a simple fix. I also told her about my previous experiences at this location. She simply shrugged her shoulders and stated, "New owners". I will no longer do business with this store and I am using this platform for anyone thinking about using this place for any cell phone repairs that they could out a lot of money for even the easiest of repairs. BEWARE!

Tae was prompt, communicated well, and efficient. Would recommend to others and use again in the…read morefuture.

Prompt, excellent service and very good price! I highly recommend these guys. I will definitely…read moreuse them again if I crack my screen.

Quick and efficient screen repair! However, need to make sure their Groupon states that the offer…read moreis only good for not previously repaired screens. That disclaimer is not listed in the fine print. James- thank you for the quick response below . While you provided the same price, I had still already purchased the Groupon specifically for this purpose. Fortunately, we contacted them and they refunded our money.

Excellent work performed. I needed new iPhone battery. It was completed in under 20 minutes. I have…read morehad 4 batteries replaced over several different phones the last 10 years.

It's a great place to get cell phones and laptop repairs I also purchased a used cellphone and a…read morelaptop from this business. Great service, the owner is great, price is responsible Love this place

If I could give 10 stars, I WOULD!!…read more ***GREAT, VERY CAPABLE, HONEST, AND FRIENDLY!!!*** I was referred to this place by my father who had an issue with his iPhone. They did a great job on his phone and were very reasonably priced. I took my mother in law's iPhone to get the screen and battery replaced. They took a little less than an hour and the repairs are top notch!

I truly cannot say enough positive things about Mo. If I could give him 100 stars I would…read more This was my 4th visit here because my kids keep breaking the screens on their iPads. My son's iPad mini also had a frozen screen and would not reset or restore after I attempted several times to restore it back to factory settings. As always, Mo asked me what my issues were, had me write a name-tag for the iPads and gave me an estimate of when I would be able to come back to pick them up. He also gave me another repeat customer $10 discount. Mo is extremely friendly, warm, kind, and knowledgeable about electronics. As I wait, I notice the lobby filling up with customers, Mo stays calm, keeps his composure and takes his time with every customer to give them all a personalized experience. When I came back to pick up my iPads, the broken iPad looked great as always with the new screen. Mo was also able to successfully get my son's mini iPad back to factory settings, and best of all, he didn't charge me for it. He only charged me for the new screen on the broken iPad. Now this is outstanding customer service!!! LOVE IT!! If you want a honest, trustworthy, dependable, knowledgeable, and a super friendly repair guy... I highly recommend Mo at Cellphone Repair Guys. If something breaks again, I'll be sure to bring it back to Mo...

My niece had an incident with her cellphone and the thought of her not having it was "serious". We…read moreshopped around for a quick repair and found the repair guys. They were quick to respond to our inquiry and pricing was reasonable. They fixed her screen within an hour. Highly recommend if your in the area.

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.