I've gone here for years. Always liked coming here. Front desk and docs are always nice and…read moreprofessional. My last appointment, I called them 10minutes before my appointment saying I'm running late and will be there 28minutes late. I have an unpredictable schedule and they know it. They had alotted 2.5hrs for my appointment. So despite my calling ahead, they said they had to reschedule. I cancelled my appointment and never went back. If you're alotting 2.5hrs and not let me come in late, so what do you do for that 2hrs that was my appointment. Do nothing??? Disappointed and never went back.

Great costumer service! Super clean. They have a spot for kids to play! Good music while you're…read morewaiting. Overall good experience definitely coming here again!

I was told a cleaning would aid in my zoom whitening. They then proceeded to do X-rays and other…read moreservices that cost an additional 200 dollars without ever disclosing cost. They had insurance in advance and never bothered to communicate they were out of network. I would not recommend working with this company since they have deceptive buissness and billing practices. When I brought it up the woman at the front made a cartoonish hand gesture and said, "did you ask?"

Absolutely top notch! Takes the time with patients , explains all options, & treats you like you…read moreare the ONLY patient

Don't see Dr. Helen Sergerie at Sagewood Dental for a serious problem, she can't do anything. At…read moreleast that's what she told me! About 6 mos ago,I came in for a cleaning and check up, which was fine. A week later I developed severe pain in a back molar that already had a root canal. Dr. Helen Sergerie diagnosed an infection and prescribed an antibiotic and told me the only tx was to pull the tooth. I asked her multiple times, isn't there any way to save the tooth? No, she said , it must be pulled and sent me to an oral surgeon. I was told the surgery involved IVs, implants, tooth replacements and 6 mos before I would be finished. I went home to consider and took the antibiotics for 4 days and when I was still having pain, I called Dr. Helen Sergerie to ask if another antibiotic would be more effective. She said, Sorry, there's nothing more I can do. Wow, never got that from a Dr before! I finished taking the antibiotics and every day used alot of Listerine and the infection with its pain went away. I wasn't sure about all that other tx so waited to see how the tooth did. 6 mos later, no problems but I needed another teeth cleaning so stupid me, went back to Sagewood. Yup. Got another infection with that same tooth. Well I couldn't believe that my tooth couldn't be saved so I went to my previous dentist at Sterling Ridge Dental. One look and Dr Cope said, absolutely, that tooth can be saved! He sent me to Advanced Clinical Endodontics, (ACE) and sure enough they performed a re-root canal and prescribed strong antibiotics and finally cleared up the infection and fixed the problem with the tooth. One day! Not 6 mos! Stay away from the revenue focused, Dr. Helen Sergerie.

I do not dispute the skill of the dentists I have used, and I have been absolutely more than happy…read morewith both Dr. Solomon and Dr. Sergerie as dentist. They are both very meticulous in everything they do. However, their billing department is less than ethical. Do not ever take their word for what you may owe after insurance is applied, even if they say that they ran it before your visit and are sure that the amount you are paying will cover the bill. Before my child's appointment, I had them run not one, but two, insurance coverages, so that on the appointment day I would have a true balance. The office personnel who handled this for me told me I was probably over-paying a bit for these services, but I went ahead and paid them close to $2,000 (after all, they told me that they had run both insurances, and this would be close to the amount that would be owed). Six months later, I get a bill for almost $350. At first, I thought this was just a mistake or some lag in either insurance payment or accounting. I know this can happen. For months a notice simply showed up through text message- no call, no explanation for the payment request, nothing to explain what had happened after such a long lag. Of course, I would not have normally expected a personalized call over invoicing but given the lengths I went to (since it was such an expensive visit) in order to ensure it was budgeted for, this bothered me. Finally, I picked up the phone and called them. They said they would look into it and call me back. No return call. The month passed and so I believed it had been resolved through insurance- a mistake, but, again, a text message for an unpaid invoice arrived. I immediately called the office to find out what had happened. The office person put me on hold and then returned to tell me that one of the insurances did not pay and I owed the invoiced amount. This being in direct contradiction to what the girl had told me when she originally reached out to both insurances to verify payment before services were even rendered. Sagewood Dental did not lose my business because of skill, but because of unethical business practices. I will not use any company that lies to me in order to perform services and then comes back six months later, plus, to collect more money- especially when the customer service and explanation have been handled so unprofessionally.

Since the beginning of the year, I was supposed to have my wisdom teeth removed. I asked several…read moretimes if a nurse would be present during the procedure since I was going to be put to sleep. Out of nowhere, they canceled my appointment and never called me back to reschedule. Yesterday, I went in for a cleaning and also mentioned that I wanted my wire removed. Just like in other reviews, the staff seemed to be in a rush. The dentist briefly spoke with me, then got up and called the hygienist. The hygienist who came in was extremely rough -- I've never had to stop anyone during a cleaning before, but with her, I had to tell her to stop. She never once asked if I was okay and seemed to be rushing through everything. In the process, she even cut my lip. When I told her she was being too rough and mentioned that my previous hygienist wasn't like that, she told me they had fired the previous one. Later, I asked one of the front desk staff, who told me that the previous hygienist had actually left to work somewhere else -- meaning the one who cleaned my teeth lied to my face simply because I complained. She also tried to rush me out right after the cleaning, but I stopped to ask about my wire. It felt like the dentists were more focused on chatting and having fun, removing their pimples than focusing on their patients. They eventually told me to go back to my room and wait, but honestly, couldn't the dentist have removed the wire before the cleaning?

I have been coming to this location for over 5 years now, and like it very much…read more All of the staff is friendly- from the front desk employees to the hygienists and dentists. They are great at explaining everything from your cost to recommendations for any procedures or preventative at home measures. They can even fit you in for any kind of emergency! I also like that they seem very organized and don't just have a temp answering the phone for someone else to call you back or put you on hold a lot. Every time someone answers the phone or responds to you, they look for a solution right away or direct you to someone that can answer your questions! I will keep coming to this place for all my dental needs. If you are looking for a new dental place, you should come here too!

Avoid like the plague. Unprofessional team. We had appointment scheduled for the 10th. They claim…read morethey sent a message to reschedule our appointment. They didn't. Text message history attached. They simply sent a non-descript text saying we should schedule our overdue cleaning. We were confused and CALLED THEM back to inquire and were told it was a standard automated email sent to everyone, we should ignore it and THAT WE STILL HAVE OUR APPOINTMENT. Alas, came the dated day, we show up and what should we be greeted with? An unapologetic "we canceled your appointment, how about you come back 3 weeks later?". My time isn't free, my work schedule isn't your plaything.

Thida my hygienist is amazing! Even though my appointment was at 4pm, she took her time and did…read moreeverything thoroughly. I did not feel rushed, nor did I feel she took shortcuts to leave by a specific time. You are the best!! See you next time.

Very good front office personnel. Hygienists and doctor are very good. Only downside is they don't…read moreaccept our insurance anymore. If they ever accept it again we will definitely go back.

Dr. Pagano saw me after hours after I chipped a front tooth yesterday! I was in and out under an…read morehour and he just messaged me to check on me!! I'm more committed to Dr. Pagano than ever now. So grateful for his staff and dedication. Never going anywhere else!! Highly recommend him.

Dr. Searby and his staff are 5 star. Rose, his assistant was with me all through the process. When…read moreI walked in the door, every time I received a "Hi Sally. I've checked you in." I'm 77. I have waited 27 years to get these. My first dentist was a nightmare of an experience. I've had temporaries for 20 years due to never going back there. The time these professionals took with me proved it was worth the wait. He even used putty to make sure my nose, chin, and cheeks were in balance. Exceptional work. Find a way to go to Dr. Searby and Rose.

Dr. Searby is knowledgeable and patient. He spent a lot of time helping me decide which treatment…read moreoptions I wanted. His price for extractions was below the low "range" for Houston (the range given in response to a search of "cost of extractions in Houston on 5/21/26.) His price estimate for my bridge was 66% of the low "range" for Houston. The staff are always patient and helpful. (Thank you Sonia, Jessica, Rose.) I am 80 and a little ornery and easily confused and I am very happy with the way I was treated and am impressed with my new bridge. Thank you Dr. Searby.

I was referred to them after the first dentist i went to was an incompetent fraud. The implants had…read moreto be removed and replaced. Dr. Mulherin, Dr. Tabarini and Dr. Sanders were great, they gave me a plan that needed to be done so I would have a great smile and functioning teeth. Lily and Susan helped in the financial department, and the staff is great, Giselle, Priscilla, Becky, Jennifer Elena, Angie, All of the staff, THANK YOU. They are all so polite, professional, knowledgeable and make you feel relaxed during all the procedures. Titanium Surgical Arts is the place to go for implants, they follow protocol. If you go anywhere else make sure you do your homework on the dentist before getting implants. Highly recommend Titanium Surgical Arts!

I had two extractions and a bone graft done. I can honestly say, it was the BEST dental experience…read moreI've EVER had! I came in super nervous and was comforted by Gissel and Ashley (2 of the Assistants). They were both GENTLE and REASSURING! I remembered hearing Dr. Tabarini come in, but I never saw him. Sedation works! Afterwards, I took my medications as I was told and was fine. They called to check on me (which was appreciated), and my check up went well too! If I need anything else done in the future, I'll definitely be coming back!