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    Energy Efficiency Experts

    3.9 (16 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Energy Efficiency Experts

    Building energy audit

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    5 months ago

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    7 years ago

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    8 years ago

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    Pascale M.

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    Review Highlights - Energy Efficiency Experts

    I misunderstood Pepco's home audit offer, and Pascale misunderstood that I had already used Pepco's rebate.

    Mentioned in 13 reviews

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    Pride Insulation - A diagram about the flow of energy in a house.

    Pride Insulation

    (16 reviews)

    A completely unprofessional company. Getting them to show up at all is a chore, and when they do,…read morethey have "equipment malfunctions" that keep them from doing any work. Out of 5 days of spray foam work, they only did real work once. Also, they almost killed our cat by using the wrong foam, despite telling them he would be home. Luckily they had an equipment malfunction. We're two weeks into a 3 day job with no end in sight, and no insulation on our house.

    I called Pride Insulation to give me an estimate on adding insulation to my home. Hal called and…read moregave me a time and date for the estimate. Warning sign #1 - Hal arrived 20 minutes late but I thought oh well things happen. Warning sign #2 - When I showed him where the attic hatch was he informed me he didn't have a ladder and asked if I had one he could use. Warning sign #3 - Hal then informed me that the light on his phone wasn't working well and asked if I had a flashlight he could borrow. After supplying Hal the items needed he finished and gave me an estimate. Afterwards I had several questions and tried to reach Pride Insulation. I left several voice mail and email messages. No response. Finally, I left a deserved review on Yelp and quickly received a call from Hal (Pride Insulation). Hal said that this review would hurt their business and asked if there was anything he could do to help the situation. I explained that I had called and sent email and had no response. And if this is how they treat a potential customer image what kind of response you would get if there were problems once the job was finished. Hal agreed to work and correct the problems. We agreed for him to do the work on Monday February 27, 2017. I paid him 50% after he argued that he usually gets 100% of the money up front! Hal then said he would call me the next day to set up the insulation install. So I waited all day Tuesday. All day Wednesday. All day Thursday. No call. Tonight, Thursday evening I called Hal and canceled any insulation install and requested a refund of the deposit. Be careful doing business with any insulation company that: (1) Arrives late with no call. (2) Doesn't have a ladder. (3) Needs to borrow a flashlight. (4) Won't return phone calls or email. (5) Asks for 100% deposit. (6) Doesn't do what they say they will do.

    Energy Efficiency Experts - homeenergyauditors - Updated June 2026

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