Edge Energy has redeemed themselves in my estimation! Caught in the throes of the bankruptcy of…read moretheir major supplier, Sol Systems, they have risen back to the top of my preference list. It did take some time for them to respond to my numerous requests, but the result was that they showed that my initial trust in them was warranted. I will continue to do business with them, AND recommend them to anyone seeking a solar energy vendor, as well as anyone seeking to improve their home's energy efficiency.

Updating my review for two reasons: 1) it's clear that leadership at the company is focused on…read morecustomer satisfaction and improvement now since they recently reached out to discuss my experience and they worked to make it right. So my guess would be that if someone did a job now, they would make sure the customer was happy (versus ghosting them like in my case in the past); and 2) I have no ongoing complaints about the work. Our house does appear to be better insulated (I.e., energy costs are lower in the summer and winter) and we haven't had any additional leaks or other issues.

Mo came out to do an audit for our 100 year old row house. He was thorough and took the time to…read moreexplain all suggested improvements and expected impact/ROI. I had some follow-up questions and he graciously jumped on the phone twice to walk through all of my questions. Highly recommend!

These people are literally my favorite right now. My husband and I bought a house that hadnt gotten…read morenew attic insulation since the 1970s. Needless to say, the last several (hot summer) weeks have been miserable. After having an energy audit completed by HESS, we received a very fair quote for all of the work that needed to be completed. We did have to wait about a month for the next appointment to get the work done, but it was totally worth it. The men who completed the job yesterday were professional and friendly. The house is already so much more comfortable than before. Thank you, HESS!

Recently a company connected with Dominion contacted my husband and me to offer a home energy…read morereview and estimate on weatherizing our house in time to take advantage of the tax credits available until the end of the year. Since we did not know enough to evaluate the proposal he provided after his review, we talked with someone we knew who was volunteering with a climate advocacy group in this area. He suggested we contact Mohammed at Home Energy Solutions for an energy audit. We did so and were able to schedule it very quickly with Mohammed spending a great deal of time doing a thorough inspection of our three attics and our many windows and doors. We were surprised at just how bad the situation was in general air leakage, in the ductwork, and in the insulation over one part of our house where, from the pictures Mohammed took, it looked like a raccoon had gotten into the attic and torn up the insulation. When Mohammed sent us a contract to fully insulate our three attics, removing the insulation in parts, sealing the edges and around lights, and more, and we had a ton of questions, he promptly responded with clarifying information and willingness to adjust the work and add on caulking our windows and weatherstripping a door and more. Also, the price was most reasonable -- significantly less than the other company with more items included. He then scheduled the work at our convenience and his team of three, led by Eric, arrived promptly at 8 AM and worked hard until 5:30 pm. In the 53 years we have been in the house we have done about five major remodeling jobs/additions, and a whole bunch more of minor improvements. We have been very happy with most of the firms and workers, and a couple less so. Of all the crews that have worked in our home, Eric and his team were outstanding in every way -- so helpful, courteous, hardworking, quiet, neat, patient in answering questions, and so much more!!! They cleaned up afterwards and it was great to wake up this morning and feel the notable difference in the especially leaky part of the house. We cannot say enough good things about HESS -- Mohammed, Eric and the other technicians!!! And, we are looking forward to significantly lower energy costs. If you want a great job, at a reasonable price, HESS is the place to go!

Edit: Just had weatherization done with HESS 2 days ago and WOW! We live in a three story town home…read morewith southwest facing windows and on a 90 degree day like today the A/C has barely had to turn on. We are so much more comfortable and I can already tell we are going to save hundreds on our power bill every year. We are just blown away at the quality of work that was done; it really feels like the biggest life hack. We love that it came with a pearl certification too so we can have documentation in case we ever want to sell. Just an unbelievable value and we can't believe we didn't do it sooner. Thank you so much HESS! Such a great experience! Wanted to see the best way we could improve the comfort level of our three story townhome and now we know how to do that and so much more. Mohammed was so knowledgeable and professional and truly was a pleasure to work with. An home energy audit is a must for every homeowner and Home Energy Saving Solutions truly feels like the gold standard of that.

In 2022, I requested an energy assessment for temperature differences. Luke the technician was…read moreprofessional, and did a thorough job. However, the evaluation mainly focused on upstairs ducts, and bathroom vents, but didn't address my primary concerns. When I received the quote, it was extremely high, so I decided to go with a different company--a decision I ultimately regretted. When I tried to return and schedule service with the company, I was told Luke doesnt work there anymore, so I was assigned to Ben. I requested to do another energy audit because the initial evaluation didnt provide CFM readings from Living Room and Dining room which is a colder area of the house. He was going to charge another $595 for another full audit, I asked for a discount and he said no. He said its not needed as he has all the information. When I agreed, he emails me back the following day to cancel because I had previously hired another provider due to Budget reasons. I find it disappointing that service would be refused based on my past decision to explore other options. This approach doesn't reflect the level of customer care I would expect.

HEM was amazing in many, many ways. But the most important thing is: THEY FIXED MY HOUSE! Our top…read morefloor was always in the 80s with 75% humidity. After the energy audit and bathroom venting, air sealing, and insulation work, it is now the same temperature as the rest of the house and 50% humidity all the time! And the hvac system is no longer straining to keep up! This was worth every penny. Do not go with a cheap quick fix. Scott and team really care and can be trusted. They did what they said they were going to do. And it worked. Priceless.

I run an energy consulting company in DC and have worked with Citizen Energy on a number of…read moreprojects. I have received great customer service, very competitive pricing on high quality products, and exceptional workmanship that goes above and beyond the call of duty. They are my go-to lighting company.

From the owner: We provide integrated energy auditing, financing, value engineering, technology procurement,…read moreproject management, installation, and ongoing performance management services for LED lighting and other energy efficiency technologies.

Overall a great company. Very handy and supportive through the process attic is going to look so…read moremuch better and will need the insulation

The Founders team did a really nice job with our basement insulation project. The price was fair,…read moreand they were very responsive during the quoting process. The project was delivered on time and exactly as we had discussed with them. Where we were most impressed though was in the level of customer service they provided. After removing the insulation in our basement, we found a few surprises that were covered up by the old insulation. Founders was extremely accommodating as we worked with other contractors to get those issues (unexpected and unrelated to insulation) squared away. I realize having the other contractors come in was probably pretty disruptive to their workflow, and Brian and his team said he understood our situation and did everything he could to help us out. I will certainly reach out to them again with our next insulation project.

Energy Efficiency Experts was very responsive and easy to work with, and both Pascale Maslin and…read moreNick Chang took time to listen to my concerns about comfort and high energy bills. Nick's attic to basement inspection was thorough, and he explained issues like air leaks, insulation gaps, and attic and kneewall problems in clear, down to earth language. The report that Pascale and Nick provided was detailed but easy to follow, showing how deficiencies in previous work were driving my high utility costs and giving me a prioritized list of fixes to improve efficiency. I left the process feeling informed and confident about next steps, and I would strongly recommend Pascale, Nick, and Energy Efficiency Experts to any homeowner facing high energy bills.

I out 3 stars becuase even h Though I like the first few encounters my service is not complete yet…read more It's been so far so good. I just started the process and going through inquires and quotes. So far the customer service has been informal and enthusiastic when I engaged with staff. I will post an update so I can provide a more in depth review.

The initial quick check on my home was great! They came in and performed the evaluation, provided…read moresome light bulbs and a power strip along with recommendations to improve the comfort of our home. The situation following this is why I rated with 1 Star. Numerous delays led to 6 months of waiting to schedule and complete work. Once work was scheduled, issues that I wished to have addressed were not addressed in the work that was done. Work that was promised was not completed with some being credited back. However, other work that I wanted to be done I was told would be at additional charge after they were done. Be very careful to get everything in writing clearly and have them walk thru what work they will perform. I had an energy audit done at my old home with another company and never ran into any of the issues I did this time.

I made multiple efforts to contact Ecobeco to schedule an energy audit. I tried email, their…read morewebsite, and phone (2 voicemails). On what I told myself was my last attempt I got through to someone but was told the schedulers were in a meeting and that they'd get back to me later that day. However, I never heard from the schedulers. I tried once more and left a (third) voicemail. Still no response. I used Ecobeco for my previous house and was very pleased with them. But from my recent experience, the quality of their customer service seems to have fallen off a cliff.

After the work done in clawspace the house feel cooler than before. The crew came in and fisnished…read moreinsulation so quickly about an hour. And the manager came by check the made us think this was really effective work. It is really poor job. Dont waste your money with this company.

Wish this could have been a much more positive review but unfortunately I had a rather negative…read moreexperience working with Comfenergy. We had the provide insulation in the attic of our house and were told afterwards that they would follow up with us to make sure the other rooms in the house were taken care of. Once they completed the larger more expensive project in the attic they stopped answering my calls, texts, and emails. They had someone come over to the house to check the other rooms had them pull up our floor boards to take a look then never followed up to actually provide the service. I have called both my point of contact and the office multiple times with no response. As a result I am having to go with another company to have the rest of our work done which is extremely unfortunate. I really dont post reviews that often but I just wanted to relay my experience as I use yelp for a lot of my home service projects and rely on honest feedback not just artificially generated positive reviews.