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    Enhanced Body Institute

    3.0 (2 reviews)

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    Compassionate Family Care

    Compassionate Family Care

    2.1
    (7 reviews)
    0.2 mi

    Holy Moly! Compassionate Care is the single best home care service in Visalia. I'm a 65 year old…read morewoman with an above-knee amputation. I'm currently in a manual wheel chair with a smart drive--and every time I hit a bump outside in it, I was getting dumped out, unceremoniously, into the street whIpsy taking my wee dog out for walk. This was happening about 3-5 times a week and when my physical therapist (Drew Branch: he's awesome) heard about it, he did some kind of magic and now I'll be getting a brand new, safe, appropriate-for-my-needs wheel chair! I've got significant damage to my arms from falling, and I'm looking at serious neck surgery. I really can't manage any more damage to myself. Whatever your need, in my experience, Compassionate Care looks at you as a whole person and not just another check to be marked off. I'm so grateful for the excellent care and support I'm receiving. CC has already made my year better! Happy New Year, still, to everyone!

    I want to start of by saying I have been going to compassionate family health since 2018 after…read moremoving to Visalia. Initially I had no issue with Dr. Soloniuk-Tays (despite hearing horror stories) I never had any prior issues & thought she was great at addressing my needs. Brenda Kent was my absolute favorite, kind & COMPASSIONATE, always listened & patient (sadly she retired). Since Brenda retired this place just seems to be falling apart. I've experienced so many issues with them never answering the phone (if you are a patient I know you can relate). Their voicemail is always full & they seem to be having a revolving door of new staff (I'm sure that there's a reason they can't keep their staff). I stopped feeling heard & felt like visits turned rushed & like I was just another insurance claim for them to bill. I recently had the worst experience I have ever had with any "professional" establishment. I still can't believe the way their staff (office manager, front office staff, & Dr. Soloniuk-Tays) treated me as I am dealing with a stress-related disorder & post-partum depression. They were extremely rude, unprofessional, & HEARTLESS (anything but COMPASSIONATE). They tried to say I was confrontational for simply trying to explain to them what I needed and because I called them out on a mistake THEY made & refused to take accountability for. Dr. Soloniuk-Tays straight up told me there was no diagnosis or documentation of a diagnosis I was given by her staff & they "lost" copies of important documents I needed. She was so condescending & rude, trying to belittle me. They had the nerve to laugh at my face as I explained to them how I was at a vulnerable time in my life dealing with some horrible medical challenges with my son and my own mental health as I was dealing with their cruel behavior towards me. NOT COMPASSIONATE as they claim to be & I honestly felt discriminated at that. I've spoken to several people who confirm that these facts are in fact true about this place & their staff & I advise you to leave now & don't stick around because you are just not wanting to start over with someone else (like I was). There is good doctors & good people still out there it goes back to simple human decency & empathy more than anything & I feel bad for all their patients specially all the elderly ones they treat hopefully they can advocate out for themselves & leave asap if they're also experiencing issues. I will pray for these staff members & this place because I am not EVIL like they are and I hope that things get better for them because their patients deserve the best possible care

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    Enhanced Body Institute - medicalspa - Updated June 2026

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