If this is the store that's located at the Westfield Plaza Bonita mall that's in a white tent, I…read morewould have not given any stars! My husband Bought me a cat accessory the day be for yesterday. Wasn't the right one. Came in the next day to return it ( never been used, never opened, still in perfect condition). To my surprise, one of the managers helping me said this type of accessory is non refundable (even though on the receipt it says that it is...) I asked if I could have info. To get hold of their district manager. Would not give me anything. So, I called guest services and explained the situation. They tried to call the store, they wouldn't answer. Guest services ask that I email them my receipt and pictures of the items. So I did. Guest services then emails me back later that day saying "after speaking with the district store manager , it seems there may have been a misunderstanding regarding the condition of the item" and if I could provide more pictures.... I was so surprised because when I went in to turn in the item, the condition of the item was not even a conversation I had with two managers there, they both just looked at it and automatically said no, non refundable because they said these types of items are hard to sell... Cat ears, tail, and choker, in perfect condition and they don't want to refund me the item when on the receipt it saids they accept refunds, depending on condition of item with receipt until Oct.18th... Someone at that store is either lying and scamming customers from returning certain items... This is not ok. Thankfully after speaking with guest services I was able to return this item and receive a refund. So I will continue my business with this establishment because the guest services were very helpful and gave me great customer service and support and made up for the awful customer service I received from management yesterday.

I bought two costumes. One for my daughter and one for my son. My daughter's costume came with two…read moreleft hand gloves and my son's costume was missing accessories. We had to wait outside in line approximately 25 minutes before they let us in to the store. Prices were more expensive than on Amazon.

Greeted as walking in by a very pleasant employee. This place has some items. However, it is mainly…read morecostumes. Prices are equal to what WalMart has to offer. I personally am not into costumes and was hoping for a variety of Halloween decorations.

Guys pay attention what they buy in this store, last night I…read morebought this costumer, I didn't check it and when I got home I saw that the piece is completely torn, ripped, impossible to wear. I went back to the store to make the exchange, the employees were rude, didn't pay attention to me and didn't make the exchange, I was mistreated and fault for not checking before buying, but this defective pie was not even for this one exposed for sale. My money was lost. I m very disappointed

This is a terrible store. Their Schedule hours are 11 am - 7 pm. At 6:30 pm they were already not…read moreletting people in. Might as well advertiste they are open from 11-6:30pm. It's not worth making a whole trip just to be deterred by people who want to go home early. we were one of multiple people trying to get in at 6:30 pm. 8/23/24.

No fitting rooms!! So disappointing especially for the high prices, am I supposed to come all the…read moreway back to make a return or exchange? We also stood waiting at the front to make a purchase for sooo long without anyone acknowledging us. Just two employees avoiding eye contact. Do not recommend

We stopped here to pickup some photo frame packs. The place was PACKED because of the 50% off…read moreChristmas Sale. THERE IS SO MUCH CHRISTMAS MERCHANDISE here! You will find everything that you need in every Christmas color. I LOVE IT HERE. The cons were that the checkout lines went to the back of the store...all of them. There were about 6 checkout lines but it was ridiculously packed here. They may need to expand their store into the old Party City Storefront next door to address the customer base and needs. The only other Hobby Lobby Locations in SD County that I know of are La Mesa and Mira Mesa besides this Chula Vista location. We decided to leave and try to come back another day when it was less crowded. Overall this store had so many great things but the lines were taking 35min to 45+mins to checkout. That is a long time standing.

I love the variety of items they have. I can always find what I'm looking for here. Christian music…read moreplaying in the background super relaxing. Their frequent sales are amazing! Prices are great! Staff is helpful and friendly most of the time although this time around not so much. Maybe because of the big crowds during the holidays but the lady I stopped to ask a question too was not nice and had a mean face.

If you're wanting to book a character for a party, stop looking, this is the company to do it…read morethrough! We booked Elsa for a 5th birthday party, we had about 10 kids, most of which are princess obsessed. Our Elsa (Mikayla) checked in the evening before, and from the moment she got to the party she was on. They sang and danced and got their faces/arms painted, took pictures, she even read stories and lead the Happy Birthday song. She kept all of the kids engaged the whole time, it's such a great party because the parents can be safely hands off. Everyone had great things to say to her after the party, the magic my daughter felt through the whole thing was incredible. 10/10 I would do it again in a heartbeat.

We had Rumi (Karen) come to my daughter's 6th Birthday party last weekend & she was so wonderful!…read more All the kids (and parents) loved her! She painted 15 kids faces & they all loved it. She also did a magic show & danced with them, which they loved so much! Then she helped with the birthday cake & singing the birthday song. They all had so much fun & we would definitely recommend her for any event, especially K-Pop parties! My daughter was SO happy & all the parents couldn't stop talking about how amazing she was. Thank you Rumi!

This hairstore has a wide variety of different hair products, makeup, skincare and nail care. They…read morehave lots of accessories for a reasonable price. They also offer military discount.

I have been shopping at Ben's Wig and Beauty Supply for a few years now. It is my favorite Beauty…read moreSupply store to shop at. I find everything I need there at a reasonable price. There's always good sales on Wigs too and a very large selection. Ben always shows that he appreciates you shopping in his store by thanking you for your purchase. I recommend this Wig and Beauty Supply Store. It's always very clean and organized too.

Briana is amazing! Very talented artist and photographer, she was super communicative with me…read morethroughout the whole creative process from planning, to my appointment for my airbrush/temporary tattoo body art. Her studio has such good energy and flowing with creativity, and she had all the materials to help make my vision into reality. I loved co-creating the art with her, and she made me feel super comfortable throughout working with her. She talked me through the whole process, I learned so much, and it was great chatting with her and getting to know each other. Since I asked, she also guided me in the photoshoot which was super helpful, and I was very happy with the outcomes of our session. I highly recommend Skin Tight Body Art, and Briana is such a good person who works with you, and I'd love to collaborate with her again!

Nice environment great quality my make up came out well I was able to take nice pics thank you for…read morethe experience